Cannot send a Campaign. No Send or Proceed button

Cannot send a Campaign. No Send or Proceed button

I have built a Campaign. I had to drop Leads and only use Contacts because only one group can sync. But now I do not see any errors but I do not see anyway to proceed with sending the campaign?
    • Sticky Posts

    • Tip of the week 03 - Sending emails in batches

      Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
    • Tip of the week 04 - Know about your recipients' 'prime open time.'

      In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
    • Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

      Hi email champs,  As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability.  Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
    • Email Deliverability Tip #3: Seal the deal with the preheader

      In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
    • Tip of the week 15 - Add subscription-preferences option. Drive more engagement.

      If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers.  You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds. 
    • Recent Topics

    • iOS Widget Not Working

      The iOS widget to display a specific note does not appear to be working, instead displaying a blank white screen. I’m on the latest version (6.5.12).
    • Kaizen #99 - Render Widgets Using Client Script

      Hello everyone! Welcome back to another interesting post. In this post, let us see how you can render Widgets using Client Script. Widgets are embeddable UI components that you can create and add to your Zoho CRM. You can use widgets to perform functions
    • WorkDrive / Connect Files Integration

      When can we expect to be able to integrate WorkDrive into COnnect such that the Files area in connect shows WorkDrive folders, not some random, disconnected files repository that is only accessible in Connect?
    • Bulk Delete Messages in Cliq

      Isn't it possible to bulk delete messages in Cliq? I have them delivered to me as notifications from another service but most of them need to be deleted as not of value. I get dozens of them per day, and deleting them is already difficult is the "Delete"
    • Produce application url to be common for all the Creator application Stages

      I am trying to develop an application using the 3 environments steps like development, stage, production. I am trying to pass in a variable url like which redirects to a Report inside the application URL = "https://creatorapp.zoho.eu/insurancemarket/environment/development/all/#Report:Sign_Up_Form_Report"
    • link mail.zoho.com/UnblockMe to unblock

      Could you please unblock my account heloisa.bomfim@expansaodenegocios.com
    • Limit access to folders based on folder owner

      Hello, due to safety reasons we would like to make sure that ZWD folders are accessible by default only to folder owners, i.e. users can access only their own folders. That would be the only way to prevent users from downloading documents that are not
    • Calendar item appears twice for Group Calendar Owner when a group member accepts the invitation

      How to change this behavior? Please see screen recording here: https://workdrive.zohoexternal.com/external/eace5023938b52118ab0246dc28f208de6a091f0f77c023b0beb3862d572c694
    • Zoho Creator not loading

      Hello. I can not access my Creator account. After I login, it wont load to my pages, Has been doing this since Friday. I have checked with my I.T dept and cant see a problem on our side. I have also tried logging in via my private laptop and PC and have
    • submit/upload form as csv

      Hello Everyone, I've created a form in Zoho Creator to capture notes, details and images from a monthly meeting. I can't seem to figure out how to ensure the form is uploaded via CSV and into the Zoho Database. Any guidance would be GREATLY appreciated.
    • Display Record Image on Custom page in html widgets - Environment issue

      Hi, I am trying to display an image from a record on a detailed record page. The page is created with a html widget. I noticed that the default retuned image url has to be processed. Something like : carImage.replaceAll("sharedBy","accountname").replaceAll("appLinkName","appName").replaceAll("fieldName","Fieldname").replaceAll("viewLinkName","reportname");
    • Zoho Deluge Online Training - 2025

      Hello developers, In continuation of the previous Get to Know Deluge Series, the Zoho Deluge team is conducting the Zoho Deluge Online Training. Learn more about the training by reading the details below. What is the Zoho Deluge Online Training? The Zoho
    • Exporting uploaded files in bulk on Zoho Survey?

      Hi, I have a survey that includes an image upload field, I'd like to be able to export the individual responses in bulk, but it appears only the name of the image uploaded, and not the image itself gets exported. Any way to have the images be exported
    • Quantity available in Item adjustment with batch tracking

      Hi! I'am trying to make a quantity adjustment for an item with positive phisical existences... I have a batch with 3 units in it... But when i try to adjust to let the item with 2 existences it says that i don't have enough available quantity to adjust...
    • How to convert Item to composite Item

      Dear Team, We need to convert Item to composite Item as Zoho is importing partial information from Shopify.
    • Is the a warning for when a customer is outside of payment terms?

      Hi there Anyone know if this is available? I know there's a warning when over the credit limit, but is there similar warning for when a customer is overdue based on time? (for example, it was due end of last month) Thanks!
    • Migrated to Locations : Experiencing problems with serialized inventory - anybody else?

      Hi, Just thought I'd reach out here to see if there are other users with difficulty since migrating to Locations (from using multi warehouse). most of our errors seem to involve our serialized inventory: - cannot add items to package from sales order
    • Inventory Valuation Method Feature

      Zoho added another feature so called Inventory Valuation Method of each Item. This is actually good to see and it will benefit us so much but I have a question on this. For Existing Items that already have transactions, Zoho made it a default and assumed
    • Do I need both CRM and Campaigns? And best practices.

      Hi Everyone. I have done a bit of research and feel good Zoho. I'm especially interested in the possibility of campaigns and CRM integration but I have some questions. QUESTIONS Do I need to work with both CRM and Campaigns? Are they redundant? Or do I need both for different tasks? I want to import my existing MailChimp email subscriber lists (with various custom fields) but I'm not sure if I do that into Zoho Contacts or Campaigns or CRM? What are best practices?  In further detail, I have various
    • Separate Triggers and Enhanced Information for Zoho One Departments and Groups in Zoho Flow

      Dear Zoho Flow Team, I hope this message finds you well. Currently, there seems to be a mix-up between zoho one departments and groups in Zoho Flow, which causes some challenges in handling triggers effectively. For instance, when using the "User added
    • Add Undo Option to Knowledge Base Editor

      Unsure if this has already been brought up, but can we add an "undo" option to the Knowledge Base article editor? CTRL+Z deletes the entire article and going through every single draft of an autosave to find the version before something went wrong can
    • Notification sender email is coming from Zoho, not from my domain

      Hello, I have Zoho Desk configured to use "From address" as my domain support email i.e. support@ mydomain.com (email is verified) , we send automatic notification to contact (customer) when they submit a new ticket. Yet the notification email is sent
    • Can Knowledge Base Article width be increased?

      Hello Zoho Team, There is this limitation we want to break. Is it possible to modify and increase the size of Knowledge Base article width which is currently set to 870px?
    • How to change the colors on Help Center Elegant

      Hello, I am looking to make a few changes to the Help Center Elegant - change orange color to blue. - hide help center search form ( currently disabled function) See below screenshot. Many thanks in advance,  Kind regards, Hasna
    • did you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediately

      did you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediately
    • how to stop auto responders to Instagram messages?

      I have a problem that if we are tagged in an Instagram post or a story, then that is seen as a message - which is all fine however - an autoresponder is then sending a reply to the person that tagged us saying "please send a text message" - which I assume
    • in contact and company the option all emails not showing the emails

      Hi I notice when we want to see all the emails for all contacts it does not show up. This happens to option tab contacts and company. If you want to see the emails and you have for example 5 contacts you have to choose one by one.
    • How to update a custom field in zoho inventory?

      I have a custom field in inventory that I'm trying to update through deluge in creator but I keep getting a strange error. Here's my attempt at updating the custom field. The name of my custom field is "cf_substatus" and I noticed that it was contained
    • Please add support for a "return" statement that can be used in the middle of a function

      I'd really appreciate the ability to use a validity test near the beginning of a Deluge function and exit the function early if the test fails. That is, support a "return" keyword that immediately exits the function. This helps avoid messy concentric
    • Zoho CRM's new Homepage component: See all your activities in one powerful view!

      Hello everyone, We’re excited to introduce a new feature to your CRM dashboards: the Homepage Open Activity Component! Now you can effortlessly track all your open activities—including tasks, meetings, calls, and appointments—in a unified view, tailored
    • CPQ Quantity suggestion does not allow multiple products

      I have come across an issue in the CPQ Product Configuration. I want 10 products to trigger the suggestion of an additional product via the quantity in quoted items function. However, when specifying the configuration, I am only able to choose one base
    • Introducing the New SalesIQ Live Chat Widget: Twice as Fast, Fully Optimized for Engagement!

      Hello everyone! To celebrate our 10-year milestone, we're thrilled to unveil the new and improved SalesIQ Live Chat Widget! Redesigned at both the User Interface and performance levels, this enhanced widget is not only optimized but also 2X faster than
    • Due date calculation

      Hello, can the due date on a recurring invoice be one day before the next invoice? I tried to use the term "Net 30" but this won't work because some months have 30 days and some have 31. Example: invoice date: 20/10/2024 I want the due date to be 1 day
    • Kaizen #178 - Filters & Criteria in Zoho CRM APIs

      Hey everyone, and welcome back to another week of Kaizen! Ever felt overwhelmed by the sheer volume of data in your Zoho CRM? Sifting through countless records to find exactly what you need, or to operate on specific records that meet a certain criteria,
    • Bulk Update: Filter doesn't work

      Hi I have 4 transactions in a category I made called 'Refund for Owner'. This is a subgroup within 'Other Income'. In Bulk Update, I apply the following filter:- I get 'No transactions' found. Any idea why? For reference, here are the 4 transactions:-
    • Admin console Access denied

      What should I do? I am the administratore.
    • How to see if employee's timer is running?

      I am portal owner. I want to know if my employees are effectively working on their tasks. They are required to use timer for each task. How can I see if user's timer is running? is it possible to see across all the projects? Thanks
    • Export List of Dates Only from Projects

      The chart we are using is too big to be legible so I want to print the list of dates with it. There doesn't seem to be a way to do it. Even Print view cuts off the dates. Why does it do this? Is there a way to print the Tasks and Dates only?
    • Progressive Invoicing

      Progressing invoicing is needed for many industries. It would be great to see it implemented into Zoho Books as well. Set up and send progress invoices in QuickBooks Desktop (intuit.com)
    • Unchecked an option in a checkbox when another option is checked

      Hi, in a Creator form, I have around twenty checkbox fields, named for example "cb1", "cb2", "cb3", etc... Each of these fields have two options: Done and N/A. I would like to be able to for each field, if I check "Done", "N/A" is unchecked, and if I
    • Next Page