Community Digest - Résumé de mai 2021

Community Digest - Résumé de mai 2021


Bonjour à tous,

Que s'est il passé en Mai sur notre page Community France ?
En plus de nos articles Trucs et Astuces, vous avez été nombreux a réagir, nous poser des questions ou encore publier vos propres conseils !

Vos les différents sujets abordés :
- L'intégration de Zoho CRM dans Zoho One
- L'intégration du système de téléphonie
- L'intégration Facebook Adverts Manager
- La différence entre workflow et blueprint

Vous avez aussi partagé avec nous vos conseils sur la signature électronique de Zoho Sign !

C'est un réel plaisir pour nous de répondre à vos questions et d'échanger sur les thématiques Zoho. N'hésitez pas à continuer à nous poser toutes vos questions et nous nous efforcerons d'y répondre aussi précisément et rapidement que possible !

Dans notre série Trucs et Astuces voici les derniers articles disponibles :

CRM :
One :

Desk :

Voilà, encore un mois qui s'achève sur Community.

Merci à tous de faire vivre cette communauté !



    • Sticky Posts

    • Les Zoholics sont de retour !

      Bonjour à tous,  Nous avons (encore une fois) une bonne nouvelle à vous partager : nous allons enfin pouvoir nous rencontrer ! Et pas dans n'importe quel contexte, mais lors de notre conférence annuelle : les Zoholics ! Mais que sont les Zoholics me direz-vous
    • Novembre : un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour à tous,  L'année 2021 arrive presque à sa fin, mais nous continuons à avoir de nombreuses actualités à vous partager. En voici un résumé ! Nous avons eu notre première session "Ask The Experts" sur notre nouvelle version Zoho One 2021 et vous
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      Bonjour à tous, Et bonne rentrée ! Comme chaque mois voici un résumé de ce qui s'est passé sur Community et dans l'actualité de Zoho en général. La grande nouvelle de mois d'Août est l'arrivée de la fonction Canvas : le premier studio de conception pour
    • Juillet : Un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour à tous, Le premier mois de l'été se termine, et si certain profitent d'un repos bien mérité, sur Community on continue à en apprendre toujours plus sur nos produits Zoho. Notre série sur Zoho CRM se réinvente avec la découverte de notre fonction
    • Community Digest - Résumé de mai 2021

      Bonjour à tous, Que s'est il passé en Mai sur notre page Community France ? En plus de nos articles Trucs et Astuces, vous avez été nombreux a réagir, nous poser des questions ou encore publier vos propres conseils ! Vos les différents sujets abordés
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