We all know that employees are the most important asset for any organisation. Organisations spend copious amounts of time recruiting, training, and retaining sufficient employment to maintain their business health and operations. And one of the most important ways that business owners look after their primary assets is timely payroll. In this Community Learning Series post, we will focus on customising some of the crucial elements within the payroll journey.
But why even customise? Irrespective of the size of the organisation, payroll plays a huge role in employee morale. While timely payroll is essential, personalising the employee experience is also important. Zoho Payroll helps you out with plenty of customisation options for various stages within the payroll process, so you can deliver a completely custom experience right from the moment your employee joins your organisation to the day they receive their full and final settlement.
Here, we will talk about three features of Zoho Payroll and how they can be customised to your needs.
- Email templates
- Payslip templates
- Organisation announcements
1. Email templates
Despite the variety of instant messaging platforms in existence, we still rely on emails for most of our professional communication. The reason is very simple: emails add a professional touch, but still pass on information instantly. In payroll, it's often important for communication to reach your employees in a professional and timely manner. Zoho Payroll helps you personalise this communication experience with templates specific to different scenarios.
Has a new employee joined your organisation today? Time to welcome them with a personalised message that reflects your organisation's culture. You can save the voice and tone you've chosen for your message, using a template.
Inside Zoho Payroll, go to Settings -> Email templates -> Employee invitation. As you can see in the below image, we have a predefined template set up for your convenience, but you can customise it to suit your brand and voice. You can make changes to the text size and font, and add links, photographs, and placeholders. We even provide the complete HTML code, which you can edit to make the changes you need.
Once you make your changes, click Save. Now whenever an employee joins, they will receive the newly customised email you created specifically to welcome them.
You can customise other emails in the same way here. For example, this payslip notification template has been customised by adding a motivational quote, which can be changed every month. Or if you have revised employees' salaries this month, you can mention the change in the email.
These are just a few examples of how to utilise this customisation. Now it's your turn.
2. Payslip templates
Why are payslips so important? A payslip is a proof of the contract that binds any employee to an organisation. Professional-looking payslips will be considered as credible proof for future employment, or for obtaining employee loans. A detailed payslip showcases all the employee's tax liabilities, thus helping them make the right investment decisions, maximise their take-home salary, and plan their savings well in advance.
You've probably noticed that we provide a variety of payslip templates, including one specially designed for the full and final settlement. There are various components that should be present within a payslip to prove its credibility. Let's see how this can be easily achieved with our pre-existing templates.
Inside Zoho Payroll, click the Settings icon -> Payslip templates.
As you see in the images below, we have 6 templates, and they cover all the necessary information such as the organisation details, employee information, and the breakdown of the salary into earnings, deductions, and reimbursements.
How can the templates be customised further?
Click on the edit icon below any template and you will see different ways to customise it on the left side. Here are a few things you can do:
- The organisation logo can be resized.
- You can choose the information you want to display on the payslip.
- You can even add up to 5 custom fields to the payslip.
When you're done making changes, click Save.
For example, we can add a custom field called Aadhar card to this template. When you come back to view this template again, you'll see the Aadhar card number field appear in it automatically. The full and final settlement payslip can be customised too—for instance, to edit the declaration section.

And that's how your payslips can be customised to look professional and reflect your brand voice.
3. Organisational announcements
There are various ways for you to communicate with your employees via Zoho Payroll, whether you're inviting new users or employees, or sending reminders for reimbursement proofs and tax declarations. But emails can be missed easily. So, if you want to make an organisation-wide announcement, how do you ensure that your employees don't miss it?
Zoho Payroll has an option for this.
You can now add a customisable banner message in the ESS portal. Here's how:
- Inside Zoho Payroll, go to Settings -> Preferences -> Employee portal.
- Under the Banner Message option, type your announcement.
- Select the date until which you want this message to be displayed.
Here's an example:
And this is how the announcement will appear on the ESS portal for your employees:
So, have you tried out these features yet? If yes, were they useful? Let us know in the comment section below.
Recent Topics
Meta and Facebook data report discrepancy
I have been currently gathering manually facebook follower data thru meta. In zoho marketing plus the social media reporting only allows for page likes, and so there is a discrepancy with the data. please the difference in files attached. Is there way
Develop and publish a Zoho Recruit extension on the marketplace
Hi, I'd like to develop a new extension for Zoho Recruit. I've started to use Zoho Developers creating a Zoho CRM extension. But when I try to create a new extension here https://sigma.zoho.com/workspace/testtesttestest/apps/new I d'ont see the option of Zoho Recruit (only CRM, Desk, Projects...). I do see extensions for Zoho Recruit in the marketplace. How would I go about to create one if the option is not available in sigma ? Cheers, Rémi.
Unlocking New Levels: Zoho Payroll's Journey in 2025
Every year brings its own set of challenges and opportunities to rethink how payroll works across regulations and teams. In 2025, Zoho Payroll continued to evolve with one clear focus: giving businesses more flexibility, clarity, and control as they grow.
Can I export all attachments from Zoho CRM?
Can I export all attachments from Zoho CRM?
Please can the open tasks be shown in each customer account at the top.
Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
What's new in Zoho Sheet: Simplify data entry and collaboration
Hello, Zoho Sheet community! Last year, our team was focused on research and development so we could deliver updates that enhance your spreadsheet experience. This year, we’re excited to deliver those enhancements—but we'll be rolling them out incrementally
Community Digest — Noviembre y Diciembre 2025
¡Hola, Comunidad de Zoho en Español! Cerramos el año de la mejor forma con nuestro último Community Digest de 2025, donde podrás encontrar las últimas novedades de nuestros productos. ¿Todo listo para empezar 2026 con el mejor pie? ¡Vamos a ello! Zoho
Zoho Projects Plus’ 2025- the year we launched
We’ve been building project management tools for the past 19 years, and a question we often hear is: Different teams in our organization prefer different project management methods; while the development team prefers agile, the marketing and sales teams
Why can't we change the Account type from an Expense to an Asset?
Like the question. Why in QuickBooks for example if I mistakenly created an account as an expenses and I already captured information in those accounts, I can just change the account type from expense to asset
Zoho Books emails suddenly going to Spam since 11 Nov 2025 (Gmail + now Outlook) — anyone else?
Hi everyone, We migrated to Zoho Books in July 2025 and everything worked fine until 11 Nov 2025. Since then, Zoho Books system emails are landing in customers’ Spam (first Gmail, and now we’re seeing Outlook/Office 365 also starting to spam them). Impacted
How do you print a refund check to customer?
Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.
Data Import | Zoho Analytics Custom Query Window Size
Please increase the window size for the Custom Query Data Import. It's impossible to work with such a small query window.
Company Multiple Branch/ Location Accounting
Hi All, anyone know whether company can maintain their multiple Branch Accounting in Zoho Books. It will be chart of Accounts & Master Data will be same but different report available as per per Branch. Thanks & regards, Vivek +91 9766906737
Zoho Books Invoices Templates
It would be really helpful to have more advanced features to customise the invoice templates in Zoho Books. Especially I´m thinking of the spacing of the different parts of the invoice (Address line etc.). If you have a sender and receiver address in
Support for Developing Zoho Recruit Extensions via Zoho Sigma
Hi, I’m interested in building an extension for Zoho Recruit using Zoho Sigma. However, when I navigate to Sigma and attempt to create a new extension (via the "New Extension" option), Zoho Recruit does not appear as a listed service—only options like
Email Administrators! Join our tips & troubleshooting series
Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challenges
Notes badge as a quick action in the list view
Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
Deprecation of the Zoho OAuth connector
Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
Personalize your booking pages with Custom CSS
Greetings from the Zoho Bookings team! We’re introducing Custom CSS for Zoho Bookings, designed to give you complete control over the look and feel of your booking pages. With this new feature, you can upload your own CSS file to customize colors, fonts,
Free Webinar : Unlock AI driven business insights with Zoho Inventory + Zoho Analytics
Are you tired of switching between apps and exporting data to build customized reports? Say hello to smarter & streamlined insights! Join us for this exclusive webinar where we explore the power of the Zoho Inventory–Zoho Analytics integration. Learn
No OR Filter for Views with a Related Modules Criteria
We would like to create a Deal View where the User can see all their deals. For that, we would need an OR to connect the criteria. One of the Fields is a "multiselect User", these (Related Modules Criteria) can only be Filter with an AND. Even between
Import Function: ONLY update empty fields
When setting up an import from a spreadsheet to CRM, there is a checkbox "Don't update empty values for existing contacts" (see screenshot below). While I see some limited benefit from this functionality, I think there should also be an "ONLY update empty
Sales IQ Chat Widget is Only Displaying Last Name
Can anyone suggest why the widget is only displaying "last name"?! We have the latest version of the wordpress plugin installed. Thanks Thanks!
Free Webinar: Zoho Sign for Zoho Projects: Automate tasks and approvals with e-signatures
Hi there! Handling multiple projects at once? Zoho Projects is your solution for automated and streamlined project management, and with the Zoho Sign extension, you can sign, send, and manage digital paperwork directly from your project workspace. Join
Begin the year with best practices in the Zoho Desk mobile app : Part 2
In focus: Optimizing collaboration and supervision Let's begin 2026 with Part 2 of our tips series on driving your ticketing operations at your fingertips. In Part 1, we explored streamlining operations within tickets. This helped individuals at Omniserve
Can we disable add to cart in Zoho Commerce?
Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However we would have to disable the possibility to purchase products in the shop. Is that possible? Sunny regards, Artjom
How to update "Lead Status" to more than 100 records
Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan
Zoho DataPrep and File Pattern configuration
I'm using Zoho data prep to ingest data from One Drive into Zoho Analytics... The pipeline is super simple but I can't any way to get all the files that I need. Basically I need to bring all the files with a certain pattern and for that I'm using a regex
JWT Token authentication problem that sometimes generates infinite redirect loops
Description : Nous proposons un bouton sur notre plateforme permettant de rediriger l'utilisateur vers le portail ZohoDesk via un jeton JWT pour une authentification transparente. Cependant, il arrive que certains utilisateurs soient pris dans une boucle
Zoho desk desktop application
does zoho desk has a destop applicaion?
ZOHO Work Drive Back Up
I am looking for a ZOHO Work Drive backup solution. Something that is cloud based. There's lots of these kinds of options for Google Drive and other providers, but I have not seen anything for WorkDrive. Any suggestions?
ZOHO Reports - Filter Logic?
Hi, I need a way to apply filter logics such as ((1 AND 2) OR 3). All I can see as of now is a way to enter different AND filters in the respective filter column. But how can I add an OR filter? Any advice would be highly appreciated. Mark
Scanned Doc - selecting Item overwrites Rate
I have a Vendor Invoice which was uploaded to Documents. I select Add To > New Bill. The OCR is actually quite good, but it is reading an Item Description instead of an Item Number. I remove the description and select the correct Item Number... and it
Recruit API search
Hi all, Attempting to call the search api endpoint from Postman using the word element as mentioned in api docs Search Records - APIs | Online Help - Zoho Recruit When making the call to /v2/Candidates/search?word=Saudi receive response of { "code": "MANDATORY_NOT_FOUND",
Saving reading position + Keep screen on
While Zoho Notebook is excellent for saving and annotating articles, its utility is severely limited by the lack of reading progress synchronization. On the Android app, if a user exits a long note after reading 50%, the app fails to save the position.
Multiple Vendor SKUs
One of the big concerns we have with ZOHO Inventory is lack of Vendor Skus like many other inventory software packages offer. Being able to have multiple vendor skus for the same product would be HUGE! It would populate the appropriate vendor Sku for
Zoho LandingPage is integrated with Zoho One!
Greetings to the Zoho One users out there! We're delighted to let you know that Zoho LandingPage is available in Zoho One too! With Zoho LandingPage, you can host custom-made landing pages, and persuade the visitors to dive deeper by making further clicks,
Android app sync problem - multiple devices have same problem
Hello, I am having a problem with synchronization in the Android app. When I create a drawing, the data does not sync correctly—only a blank note is created without the drawing. I tested this on multiple devices, including phones and tablets, and the
How can i resend a campaign to only one of the recipients on the original campaign
How can i resend a campaign to only one of the recipients on the original campaign ? Sincererly, Mike
How to show branch instead of org name on invoice template?
Not sure why invoices are showing the org name not the branch name? I can insert the branch name using the ${ORGANIZATION.BRANCHNAME} placeholder, but then it isn't bold text anymore. Any other ideas?
Next Page