Nous nous installons dans des routines efficaces et rodées avec le temps. Chaque matin, nous ouvrons nos e-mails, passons aux messages, consultons notre agenda, puis attaquons nos tâches. Ce processus nous semble maîtrisé, mais est-il réellement optimisé ? Ou bien avons-nous simplement trouvé un moyen de garder la tête hors de l’eau, avec des méthodes construites petit à petit, sans jamais les remettre en question ?
Prenons un instant pour faire le point :
- Vous avez déjà attendu que quelqu’un soit « en ligne » pour lui envoyer un message ?
- Vous baissez le volume de vos notifications pour pouvoir vous concentrer un peu ?
- Vous demandez encore à votre moteur de recherche l’heure dans un autre fuseau horaire ?
- Vous sautez d’un outil à l’autre du matin au soir ?
- Vous passez la souris sur un nom pour voir qui c’est ?
Si vous vous reconnaissez dans au moins une de ces situations, sachez que vous n’êtes pas seul. Ces habitudes sont devenues notre quotidien. Pourtant, à mesure que les équipes grandissent, rester dans ce mode de fonctionnement peut rapidement devenir un frein.
Découvrez Trident et voyez comment il allège vos journées de travail
Trident est une application de bureau tout-en-un qui regroupe vos outils essentiels : e-mails, messagerie, appels, calendrier, tâches et notes — le tout dans un seul espace. Mais Trident ne se contente pas de centraliser vos outils : il les fait mieux fonctionner ensemble, pour offrir une expérience fluide et cohérente.
L’application intègre également des fonctionnalités natives qui s’adaptent parfaitement à votre système d’exploitation, rendant l’ensemble plus rapide, plus naturel et plus agréable à utiliser.
Gagnez en efficacité avec « Notifier quand disponible »
Dans le cadre d’une collaboration, les échanges rapides sont essentiels. Envoyer un message, patienter, puis recevoir une réponse fait partie du quotidien. Mais quand votre collègue est indisponible, on se retrouve souvent à vérifier son statut, à revenir plusieurs fois… au détriment de notre concentration. Ces petits moments d’attente s’accumulent et freinent la productivité.
La fonctionnalité « Notifier quand disponible » de Trident vous aide à dépasser ce frein. D’un simple clic, vous êtes alerté dès que votre collègue est connecté, que ce soit après une pause ou son retour au travail. Vous pouvez alors immédiatement reprendre la conversation, en message, appel vocal ou vidéo.
Ne soyez plus dérangé grâce au mode "Ne Pas Déranger"
Vous avez déjà essayé de vous isoler pour travailler, mais un ping ou une alerte vous a sorti de votre concentration ? Souvent, on baisse le volume ou coupe les notifications une à une, ce qui n’est jamais totalement efficace. Parfois, on oublie même de tout remettre en marche ensuite.
Avec la fonction "Ne Pas Déranger" de Trident, vous définissez simplement votre temps de silence, et toutes vos notifications — mails, messages, appels et tâches — sont automatiquement coupées. À la fin de ce temps, tout se réactive sans que vous ayez à intervenir. Vous gardez le contrôle, sans effort.
Gardez votre rythme avec l’application Barre de Menu (macOS)
Lorsque vous lisez un article ou préparez un dossier, une idée clé peut surgir. Plutôt que de perdre du temps à chercher comment la noter ou contacter un collègue, utilisez l’application la Barre de Menu Trident.
Elle vous permet d’accéder instantanément à vos outils de communication et de prise de notes, sans quitter votre fenêtre actuelle. Vous gagnez en efficacité et en fluidité.
Gérez facilement les réunions sur plusieurs fuseaux horaires
Lorsque vos collaborateurs sont répartis dans plusieurs pays, planifier une réunion peut vite devenir complexe à cause des différences horaires. La vérification manuelle des heures locales est longue et sujette à erreurs. Grâce à Trident, cela devient intuitif.
Ajoutez jusqu’à cinq fuseaux horaires à votre calendrier pour voir d’un seul coup d’œil les heures de chacun. Cette vue facilite grandement la planification de réunions efficaces, quelle que soit la localisation des participants.
Smart Flow : le partage rapide et intuitif
Partager des fichiers est un geste quotidien au travail. Que ce soit pour transmettre un rapport ou donner accès à un dossier, on le fait souvent sans y penser.
Imaginez : vous recevez un mail avec une pièce jointe à partager en chat. Votre processus habituel ? Télécharger, enregistrer, ouvrir le chat, chercher le fichier, puis l’envoyer.
Avec Smart Flow de Trident, simplifiez-vous la vie : faites simplement glisser la pièce jointe depuis votre mail vers la conversation, et c’est envoyé. Mieux encore, vous pouvez transférer fichiers, contacts ou contenus entre toutes les apps de Trident par simple glisser-déposer. Par exemple, glissez un contact sur un fichier WorkDrive pour lui donner accès en un instant.
Accédez rapidement aux informations grâce à la fiche contact
Dans une entreprise en pleine expansion, recevoir un message d’un collègue que l’on ne connaît pas toujours est courant, surtout entre départements. On prend souvent un instant pour chercher qui il est avant de répondre. Avec Trident, ce temps d’attente disparaît. Un simple clic sur une photo de profil ou une mention @ affiche instantanément une fiche contact complète : nom, département, fonction, email, poste, lieu de travail et hiérarchie. Vous avez ainsi toutes les informations nécessaires pour répondre efficacement.
Un petit changement peut tout transformer
Avec le temps, nos habitudes de travail s’installent — influencées par nos besoins, mais aussi par les outils que nous utilisons. Il suffit parfois d’un nouvel outil bien pensé pour nous faire repenser notre façon de travailler, et révéler une solution plus simple, plus fluide. Trident ne réinvente pas votre façon de travailler : il l’améliore. Il supprime les petites frictions du quotidien et vous aide à rester concentré, organisé et connecté.
Trident est inclus sans frais supplémentaires pour tous les utilisateurs payants ou en évaluation de Zoho Mail, Zoho Workplace et Zoho One (avec un compte Zoho Mail actif). Essayez-le dès aujourd’hui et redécouvrez la fluidité au travail.
L'équipe Zoho France
Recent Topics
How to calculate separate totals for Product Line Items filtered by category in Quotes?
Hello! I'm working with Quotes in Zoho CRM and need help calculating conditional totals for line items. Current setup: I have two tables in my Quote template (Zoho Writer), both displaying Quoted Line Items Table 1 (top): Shows all products where Product
I Need Help Verifying Ownership of My Zoho Help Desk on Google Search Console
I added my Zoho desk portal to Google Search Console, but since i do not have access to the html code of my theme, i could not verify ownership of my portal on Google search console. I want you to help me place the html code given to me from Google search
Zoho Desk API Documentation missing a required field
We are trying to create a section using this information. Even after preparing everything based on that page, we still get an error. The error we get is this: {"errorCode":"INVALID_DATA","message":"The data is invalid due to validation restrictions","errors":[{"fieldName":"/translations","errorType":"missing","errorMessage":""}]}
Fetch Subform values through a lookup of a lookup
Hi, I'm having an issue fetching the values of a subform through a lookup field through another lookup field. The code works perfectly to show me the subform row ID, but the second I try to get any readable data, it says "Error occurred. Please contact
Ability to modify what displays in calendar invite?
I am a long time calendly user and want to make the switch to bookings. I understand that there is not currently a meets/hangouts integration, is one on the roadmap? Is there anyway I can modify the calendar invite to include the meet link? I can add it to the emails no problem, but I would also like it to display on their calendar. Is there some work around I can do to get it on the calendar? Also am I able to modify the calendar event title?
Turn Decision Box to a button
Dear all, I need your help on CSS to turn a Decision Box to a Button. I have a Decision Box like: Turn on/off to refresh the information. (on User Input, either True or False, will refresh the information) Now I want to simulate to treat it like a Refresh
Emails not being received from a particular domain
Cannot receive any emails sent from atco.com Domain is in the spam whitelist so should be no reason for it not to be coming through. Have filed a ticket and besides a generic response of we are looking at it - it seems there is no actual support workers
Stock Count
The stock count is a nice new feature, but we cannot figure out how to: 1. Use it without assigning to a person, we have a team or one of multiple do stock counts as do most any company. 2. Add any extra fields to what the "counter" sees. The most important
Can you import projects into Zoho Projects yet?
I see some very old posts asking about importing project records into Zoho Projects. But I can't find anything up to date about the topic. Has this functionality been added? Importing tasks is helpful. But we do have a project where importing projects
How to delete attachments form Zoho mail accounts
I can't find a way to delete attachments from Zoho mail messages, either individually or in bulk. Searches here are providing conflicting results and often talk about workspace, whereas I am only interested in how to delete attachments that are seen with
Send Whatsapp message from Whatsapp template with custom variables
Hi, I'm trying to do some basic integration for sending WhatsApp messages from Zoho CRM using Zoho Desk whatsapp templates. When creating new whatsapp template in Zoho Desk we can choose ticket related fields as variables but it's not clear how to use
Outgoing blocked: Unusual activity detected.
I just made payment for my Zohomail Today and have been debited so i will like to be Unblocked because this is what it says (Outgoing blocked: Unusual activity detected) Thank you i await your swift responses
Integrating with My Own Application and ZOHO CRM Simultaneously
I have my own WhatsApp bot that uses my WhatsApp business account. I want to use the same phone number to integrate with ZOHO as well. What is the recommended way to do that? Should I integrate my application with ZOHO, forwarding messages whenever the
How do i move multiple tickets to a different department?
Hello, i have several tickets that have been assigned to the wrong department. I am talking about hundreds of automatically generated ones that come from a separate system. How can i select them all at once to move them to another department in one go? I can select them in "unsassigned open tickets view" but i can't find a "move to another department" option. I also can't seem to assign multiple tickets to the same agent in that same view. Could somebody advice?
Transferring CRM Attachments to Workdrive
relatedrecords = zoho.crm.getRelatedRecords("Attachments","Conditions",conId); attachid = List(); for each ele in relatedrecords { attachementId = ele.get("id"); attachid.add(attachementId); } for each ele in attachid { counter = 1; downloadFile = invokeurl [ url: "https://www.zohoapis.com/crm/v2/Conditions/" + conId + "/Attachments/" + ele type: GET connection : "work_drive" ]; resp2 = zoho.crm.attachFile("Deals",dealId,downloadFile); resp3 = zoho.workdrive.uploadFile(downloadFile, dealWD, "PlaceHolder"+counter+"",
New Customization options in the module builder: Quick Create and Detail view
Hello everyone, We have introduced two new components to the module builder: Quick create and Detail view. The Quick Create Component It is a mini form used to create a record and associate it to the parent record from a lookup field. For example, if you have a Deals lookup in the Contacts module, then you can associate existing deals or create a deal and associate it with the contact. You can customize this Quick Create form by adding standard as well as custom fields. There is no limit to the number
unblock my zoho mail account. outlines@zoho.com
please unblock my zoho mail account, outlines@zoho.com
SMTP email sending problem
Hello, I've sent emails before, but you haven't responded. Please respond. My work is being disrupted. I can't send emails via SMTP. Initially, there were no problems, but now I'm constantly receiving 550 bounce errors. I can't use the service I paid
Mailk got blocked / Inquiry About Email Sending Limits and Upgrade Options
Dear Zoho Support Team, My name is Kamr Elsayed I created this account to use for applying for vocational training in Germany. As part of this process, I send multiple emails to different companies. However, after sending only 8 emails today, I received
Forwarder
Hi, I tried to add a forwarder from which emails are sent to my main zoho account email . However, it asks me for a code that should be received at the forwarder email, which is still not activated to send to my zoho emial account. So how can I get the
No chat option
Chat option is not supported.
Direct “Add to Google Calendar” Option in Zoho Meeting
Hello Zoho Meeting Team, Hope you are doing well. We would like to request an enhancement related to the “Add to Calendar” functionality in Zoho Meeting. Currently, when we open Zoho Meeting and view our meetings under My Calendar, there is an Add to
Default Tagging on API-generated Transactions
If one assigns tags to an Item or Customer, those tags get auto-populated in each line item of an Invoice or Sales Order when one creates those documents. However, if one creates the Sales Order or Invoice via the API (either directly coding or using
DKIM cannot be enabled for the domain as no verified default selector present
Hi Support Team, For Domain DKIM record trying to enable status. but showing error "DKIM cannot be enabled for the domain as no verified default selector present" So, please resolve the issue. Thank you.
unable to send message reason 554 5.1.8 Email outgoing blocked
unable to send message reason 554 5.1.8 Email outgoing blocked
I can't log in to my account on Thunderbird
I've just had to rebuild my PC (calamitous mess from Microsoft with Win10/Win 11 'upgrade' - they confirmed I had to start with a new build). I have used Zoho mail for years via Mozilla Thunderbird, but now I've had to download the latest version of TBird,
Should I Use DMARC?
When I configure Zoho Mail's DMARC settings, it's mandatory to fill in the RUA and RUF (Aggregate notification email address*, Forensic notification email address*) addresses. When we enter an email address in these fields, we receive reports from the
Introducing Profile Summary: Faster Candidate Insights with Zia
We’re excited to launch Profile Summary, a powerful new feature in Zoho Recruit that transforms how you review candidate profiles. What used to take minutes of resume scanning can now be assessed in seconds—thanks to Zia. A Quick Example Say you’re hiring
Books API Receiving an Error that Doesn't Make Sense when Creating Credit Note - trying to use 'ignore_auto_number_generation' argument
Hello, I'm working on a newly created routine and I'm getting an error that doesn't make sense when trying to create a new Credit Note. Here is my POST request. Endpoint: https://www.zohoapis.com/books/v3/creditnotes?organization_id=########## Body: {
How to move emails to Shared Mailbox?
Hello, I created a Shred Mailbox instead of using a distribution group. But I cannot move previous emails to certain shared mailbox. Is it possible move some emails from inbox to shared mailbox?
Collaboration with free plan user.
Hello. Do both users need to be on Pro plan to collaborate? Or can a Pro user share a note with a free plan user with the ability to edit?
Zoho Inventory Now Supports VeriFactu for Businesses in Spain
Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia Estatal
Connection to other user
Zoho Cliq handles sharing of Custom OAuth Connections that require individual user logins.
In arattai received message can't be deleted
The issue has been noticed in following: arattai app (Android) arattai app (Window) arattai web While the message posted by me may be deleted, the ones received from others can't be. The item <Delete> change to <Report> when the message is a received
Analytics Portal
I have the "standard plan" and want to explore the portal option; I activated the 15-day trial but do not see the pricing for the add-on. How can I get the price under "Upgrade add-ons." Thanks Rudy
Can I filter a Lookup field to only show related records from another Lookup in Zoho CRM?
In our Leads module, we have two Lookup fields: Recruitment Agency – the agency that the lead came from Recruiter – the individual contact from that agency who sent us the lead Both fields link correctly to their respective records in CRM. However, our
Zoho Books API invoice email bouncing with 'relaying-issues' error
I have waited over 30 days for zoho books uk to assist with the following and i have had no replies or tickets erronously closed. The service has been terrible - very unlike zoho! So i am raising this here hoping that a community member can assist: Hello,
How do I filter contacts by account parameters?
Need to filter a contact view according to account parameter, eg account type. Without this filter users are overwhelmed with irrelevant contacts. Workaround is to create a custom 'Contact Type' field but this unbearable duplicity as the information already
Zoho Writer to Zoho Sign Template Misalignment – Request for Community
We are currently facing a critical issue impacting our live business operations due to a misalignment problem between Zoho Writer templates and Zoho Sign output. Issue Summary: We have an automated workflow in Zoho CRM using Deluge scripts that generates
Account blocked
Yesterday I got my Zeptomail account blocked due to too many hard bounces. My account is used exclusively for sending transactional emails (eg. your order has been shipped, a form has been filled, etc) and the sudden blocking impacted hundreds of websites
Next Page