Découvrons les détails qui simplifient vos journées de travail avec Trident

Nous nous installons dans des routines efficaces et rodées avec le temps. Chaque matin, nous ouvrons nos e-mails, passons aux messages, consultons notre agenda, puis attaquons nos tâches. Ce processus nous semble maîtrisé, mais est-il réellement optimisé ? Ou bien avons-nous simplement trouvé un moyen de garder la tête hors de l’eau, avec des méthodes construites petit à petit, sans jamais les remettre en question ?

Prenons un instant pour faire le point :

• Vous avez déjà attendu que quelqu’un soit « en ligne » pour lui envoyer un message ?
  
• Vous baissez le volume de vos notifications pour pouvoir vous concentrer un peu ?
  
• Vous demandez encore à votre moteur de recherche l’heure dans un autre fuseau horaire ?
  
• Vous sautez d’un outil à l’autre du matin au soir ?
  
• Vous passez la souris sur un nom pour voir qui c’est ?
  

Si vous vous reconnaissez dans au moins une de ces situations, sachez que vous n’êtes pas seul. Ces habitudes sont devenues notre quotidien. Pourtant, à mesure que les équipes grandissent, rester dans ce mode de fonctionnement peut rapidement devenir un frein.

Découvrez Trident et voyez comment il allège vos journées de travail

Trident est une application de bureau tout-en-un qui regroupe vos outils essentiels : e-mails, messagerie, appels, calendrier, tâches et notes — le tout dans un seul espace. Mais Trident ne se contente pas de centraliser vos outils : il les fait mieux fonctionner ensemble, pour offrir une expérience fluide et cohérente.

L’application intègre également des fonctionnalités natives qui s’adaptent parfaitement à votre système d’exploitation, rendant l’ensemble plus rapide, plus naturel et plus agréable à utiliser.

Gagnez en efficacité avec « Notifier quand disponible »

Dans le cadre d’une collaboration, les échanges rapides sont essentiels. Envoyer un message, patienter, puis recevoir une réponse fait partie du quotidien. Mais quand votre collègue est indisponible, on se retrouve souvent à vérifier son statut, à revenir plusieurs fois… au détriment de notre concentration. Ces petits moments d’attente s’accumulent et freinent la productivité.

La fonctionnalité « Notifier quand disponible » de Trident vous aide à dépasser ce frein. D’un simple clic, vous êtes alerté dès que votre collègue est connecté, que ce soit après une pause ou son retour au travail. Vous pouvez alors immédiatement reprendre la conversation, en message, appel vocal ou vidéo.

Ne soyez plus dérangé grâce au mode "Ne Pas Déranger"

Vous avez déjà essayé de vous isoler pour travailler, mais un ping ou une alerte vous a sorti de votre concentration ? Souvent, on baisse le volume ou coupe les notifications une à une, ce qui n’est jamais totalement efficace. Parfois, on oublie même de tout remettre en marche ensuite.

Avec la fonction "Ne Pas Déranger" de Trident, vous définissez simplement votre temps de silence, et toutes vos notifications — mails, messages, appels et tâches — sont automatiquement coupées. À la fin de ce temps, tout se réactive sans que vous ayez à intervenir. Vous gardez le contrôle, sans effort.

Gardez votre rythme avec l’application Barre de Menu (macOS)

Lorsque vous lisez un article ou préparez un dossier, une idée clé peut surgir. Plutôt que de perdre du temps à chercher comment la noter ou contacter un collègue, utilisez l’application la Barre de Menu Trident.

Elle vous permet d’accéder instantanément à vos outils de communication et de prise de notes, sans quitter votre fenêtre actuelle. Vous gagnez en efficacité et en fluidité.

Gérez facilement les réunions sur plusieurs fuseaux horaires

Lorsque vos collaborateurs sont répartis dans plusieurs pays, planifier une réunion peut vite devenir complexe à cause des différences horaires. La vérification manuelle des heures locales est longue et sujette à erreurs. Grâce à Trident, cela devient intuitif.

Ajoutez jusqu’à cinq fuseaux horaires à votre calendrier pour voir d’un seul coup d’œil les heures de chacun. Cette vue facilite grandement la planification de réunions efficaces, quelle que soit la localisation des participants.

Smart Flow : le partage rapide et intuitif

Partager des fichiers est un geste quotidien au travail. Que ce soit pour transmettre un rapport ou donner accès à un dossier, on le fait souvent sans y penser.

Imaginez : vous recevez un mail avec une pièce jointe à partager en chat. Votre processus habituel ? Télécharger, enregistrer, ouvrir le chat, chercher le fichier, puis l’envoyer.

Avec Smart Flow de Trident, simplifiez-vous la vie : faites simplement glisser la pièce jointe depuis votre mail vers la conversation, et c’est envoyé. Mieux encore, vous pouvez transférer fichiers, contacts ou contenus entre toutes les apps de Trident par simple glisser-déposer. Par exemple, glissez un contact sur un fichier WorkDrive pour lui donner accès en un instant.

Accédez rapidement aux informations grâce à la fiche contact

Dans une entreprise en pleine expansion, recevoir un message d’un collègue que l’on ne connaît pas toujours est courant, surtout entre départements. On prend souvent un instant pour chercher qui il est avant de répondre. Avec Trident, ce temps d’attente disparaît. Un simple clic sur une photo de profil ou une mention @ affiche instantanément une fiche contact complète : nom, département, fonction, email, poste, lieu de travail et hiérarchie. Vous avez ainsi toutes les informations nécessaires pour répondre efficacement.

Un petit changement peut tout transformer

Avec le temps, nos habitudes de travail s’installent — influencées par nos besoins, mais aussi par les outils que nous utilisons. Il suffit parfois d’un nouvel outil bien pensé pour nous faire repenser notre façon de travailler, et révéler une solution plus simple, plus fluide. Trident ne réinvente pas votre façon de travailler : il l’améliore. Il supprime les petites frictions du quotidien et vous aide à rester concentré, organisé et connecté.

Trident est inclus sans frais supplémentaires pour tous les utilisateurs payants ou en évaluation de Zoho Mail, Zoho Workplace et Zoho One (avec un compte Zoho Mail actif). Essayez-le dès aujourd’hui et redécouvrez la fluidité au travail.

L'équipe Zoho France

• Topic Participants

• Kinjal Lodaya

  

• Sticky Posts

• Collaboration sans faille avec Zoho One

  Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.

• Recent Topics

• Bug in Total Hour Calculation in Regularization for past dates

  There is a bug in Zoho People Regularization For example today is the date is 10 if I choose a previous Date like 9 and add the Check in and Check out time The total hours aren't calculated properly, in the example the check in time is 10:40 AM check

• Work anniversary and birthdays on connect

  Hello, I like the idea of having employee's work anniversary and birthdays on the dashbaord. Do you have to have the employee complete this information themselves in connect settings, or does it pull from their directory settings? (ie. we use Zoho one

• Alias Email Id already exists

  Hi I'm trying to create an alias : contact @ yoavarielevy.co.il but i get the message  Alias Email Id already exists I had an account with the same name but I deleted it. Can you help? Thanx Yoav

• BANK FEED - MAYBANK , provider from YODLEE IS NOT WORKING

  As per topic, the provider YODLEE is not working for the BANK FEED. It have been reported since 2023 Q3, and second report on 2023 Q4. now almost end of 2024 Q1, and coming to 2024 Q2. Malaysia Bank Maybank is NOT working. can anyone check on this issue?

• Feature Request: Ability to Set a Custom List View as Default for All Users

  Dear Zoho CRM Support Team, We would like to request a new feature in Zoho CRM regarding List Views. Currently, each user has to manually select or favorite a custom list view in order to make it their default. However, as administrators, we would like

• Adding Multiple Products (Package) to a Quote

  I've searched the forums and found several people asking this question, but never found an answer. Is ti possible to add multiple products to a quote at once, like a package deal? This seems like a very basic function of a CRM that does quotes but I can't

• Zoho Commerce in multiple languages

  When will you be able to offer Zoho Commerce in more languages? We sell in multiple markets and want to be able to offer a local version of our webshop. What does the roadmap look like?

• Compensation | Salary Packages - Hourly Wage Needed

  The US Bureau of Labor Statistics says 55.7% of all workers in the US are paid by the hour. I don't know how that compares to the rest of the world, but I would think that this alone would justify the need for having an hourly-based salary package option.

• How to create auto populate field based on custom module in Zoho CRM?

  Hello, i'm still new to Zoho CRM and work as administrator in my company. Currently, I'm configuring layout for Quotes Module. So, the idea is, I've created a read-only field in Quotes called "Spec". I want this field automatically filled with Specification

• webinar registration confirmation are landing in SPMA folders

  I am trialing zoho webinar and do not have access to custom domains. When I test user registrations, they are working but the resulting confirmation email is landing in a spam folder. How can I avoid this?

• Making digital signatures accessible to all: Introducing accessibility controls in Zoho Sign

  Hi there! At Zoho Sign, we are committed to building an inclusive digital experience for all our users. As part of our ongoing efforts to align with Web Content Accessibility Guidelines (WCAG), we’re updating the application with support that will go

• Is there a way to set Document Owner/Sender via the API

  When sending requests for zoho sign, it would seem zoho uses the id of the person that created the zoho api cred to determine the owner_id, is there a way to set a default for this?

• Transition Criteria Appearing on Blueprint Transitions

  On Monday, Sept. 8th, the Transition criteria started appearing on our Blueprints when users hover over a Transition button. See image. We contacted Zoho support because it's confusing our users (there's really no reason for them to see it), but we haven't

• Delegates should be able to delete expenses

  I understand the data integrity of this request. It would be nice if there was a toggle switch in the Policy setting that would allow a delegate to delete expenses from their managers account. Some managers here never touch their expense reports, and

• Add Save button to Expense form

  A save button would be very helpful on the expense form. Currently there is a Save and Close button. When we want to itemize an expense, this option would be very helpful. For example, if we have a hotel expense that also has room service, which is a

• Multiple organizations under Zoho One

  Hello. I have a long and complicated question. I have a Zoho One account and want to set it up to serve the needs of 6 organizations under the same company. Some of the Zoho One users need to be able to work in more than 1 organization’s CRM and other

• IMAP Server not responding.

  Trying to connect a phone via IMAP and getting "imap.zoho.com not responding." Is the server down, for maintenance or otherwise? I've tried this on two different devices and got the same error on both.

• Error AS101 when adding new email alias

  Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.

• Unbundle feature for composite items

  We receive composite items from our vendors and sell them either individually or create other composite items out of them. So, there is a lot of bundling and unbundling involved with our composite items. Previously, this feature was supported in form

• Regarding the integration of Apollo.io with Zoho crm.

  I have been seeing for the last 3 months that your Apollo.io beta version is available in Zoho Flow, and this application has not gone live yet. We requested this 2 months ago, but you guys said that 'we are working on it,' and when we search on Google

• How do you print a refund check to customer?

  Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.

• MTD SA in the UK

  Hello ID 20106048857 The Inland Revenue have confirmed that this tax account is registered as Cash Basis In Settings>Profile I have set ‘Report Basis’ as “Cash" However, I see on Zoho on Settings>Taxes>Income Tax that the ‘Tax Basis’ is marked ‘Accrual'

• workflow not working in subform

  I have the following code in a subform which works perfectly when i use the form alone but when i use the form as a subform within another main form it does not work. I have read something about using row but i just cant seem to figure out what to change

• Fetch data from another table into a form field

  I have spent the day trying to work this out so i thought i would use the forum for the first time. I have two forms in the same application and when a user selects a customer name from a drop down field and would like the customer number field in the

• Record comment filter

  Hi - I have a calendar app that we use to track tasks. I have the calendar view set up so that the logged in user only sees the record if they are assigned to the task. BUT there are instances when someone is @ mentioned in the record when they are not

• How to View Part Inventory and Warehouse Location When Creating a Work Order in Zoho FSM

  Hi everyone, We’re currently setting up Zoho FSM and would like to improve how our team selects parts when creating a Work Order. Right now, when we add a part or item to a Work Order, we can select it from our Zoho Inventory list but we don’t see any

• FSM too slow today !!

  Anybody else with problem today to loading FSM (WO, AP etc.)?

• CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

  Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files

• Not able to Sign In in Zoho OneAuth in Windows 10

  I recently reset my Windows 10 system, after the reset when I downloaded the OAuth app and tried to Sign In It threw an error at me. Error: Token Fetch Error. Message: Object Reference not set to an instance of an object I have attached the screenshot

• Mapping a custom preferred date field in the estimate with the native field in the workorder

  Hi Zoho, I created a field in the estimate : "Preferred Date 1", to give the ability to my support agent to add a preferred date while viewing the client's estimate. However, in the conversion mapping (Estimate to Workorder), I'm unable to map my custom

• The sending IP (136.143.188.15) is listed on spamrl.com as a source of spam.

  Hi, it just two day when i am using zoho mail for my business domain, today i was sending email and found that message "The sending IP (136.143.188.15) is listed on https://spamrl.com as a source of spam" I hope to know how this will affect the delivery

• Delegates - Access to approved reports

  We realized that delegates do not have access to reports after they are approved. Many users ask questions of their delegates about past expense reports and the delegates can't see this information. Please allow delegates see all expense report activity,

• Split functionality - Admins need ability to do this

  Admins should be able to split an expense at any point of the process prior to approval. The split is very helpful for our account coding, but to have to go back to a user and ask them to split an invoice that they simply want paid is a bit of an in

• Is there a way to request a password?

  We add customers info into the vaults and I wanted to see if we could do some sort of "file request" like how dropbox offers with files. It would be awesome if a customer could go to a link and input a "title, username, password, url" all securely and it then shows up in our team vault or something. Not sure if that is safe, but it's the best I can think of to be semi scalable and obviously better than sending emails. I am open to another idea, just thought this would be a great feature.  Thanks,

• Single Task Report

  I'd like a report or a way to print to PDF the task detail page. I'd like at least the Task Information section but I'd also like to see the Activity Stream, Status Timeline and Comments. I'd like to export the record and save it as a PDF. I'd like the

• Auto-response for closed tickets

  Hi, We sometimes have users that (presumably) search their email inbox for the last correspondence with us and just hit reply - even if it's a 6 month old ticket... - this then re-opens the 6 month old ticket because of the ticket number in the email's subject. Yes, it's easy to 'Split as new Ticket', but I'd like something automated to respond to the user saying "this ticket has already been resolved and closed, please submit a new ticket". What's the best way to achieve this? Thanks, Ed

• How to Push Zoho Desk time logged to Zoho Projects?

  I am on the last leg of my journey of finally automating time tracking, payments, and invoicing for my minutes based contact center company - I just have one final step to solve - I need time logged in zoho desk to add time a project which is associated

• Cannot access KB within Help Center

  Im working with my boss to customize our knowledge base, but for some reason I can see the KB tab, and see the KB categories, but I cannot access the articles within the KB. We have been troubleshooting for weeks, and we have all permissions set up, customers

• Export to excel stored amounts as text instead of numbers or accounting

  Good Afternoon, We have a quarterly billing report that we generate from our Requests. It exports to excel. However if we need to add a formula (something as simple as a sum of the column), it doesn't read the dollar amounts because the export stores

• why my account is private?

  when i post on zohodesk see only agent only

• Next Page