Enhancement Request for Multi-Asset Work Order Feature

Hello Latha,

Thank you for your continued support.

The multi-asset Work Order feature is extremely helpful. I did some testing based on our requirements, and during the process, I noticed a few areas where we need your team’s support to improve the feature and the FSM interface.

I have two requests for your team to enhance this feature:

1. Appearance (UI Alignment)

In the Work Order, once we add the Service Line Item assets and save the record, the output table looks like this (refer to the screenshot below).

If your team can correct the table alignment, it would be very helpful.
Additionally, if you can allow users to adjust the column width manually, that would greatly improve usability.

2. Service Report Enhancements

Currently, we can display the Service Line Item asset details in the service report under the built-in “Line Item Section.”

Is it possible to add another section that shows only the Service Line Item assets separately, instead of relying solely on the “Line Item Section”?

As a user, I tried to find a way to extract the multi-asset details into a separate section, but it seems there is no option available. I can only access the primary modules, and I believe the Service Line Item details module is a child module linked to the primary Work Order module.

Thanks,
Chethiya Wimalarathne.

• Topic Participants

• Chethiya.Wimalarathne

  

• Latha Velu

  

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