Tip #2- How to start a session in Zoho Assist- 'Insider Insights'

Tip #2- How to start a session in Zoho Assist- 'Insider Insights'

Hello everyone!

We, at Zoho Community, are thrilled to reconnect with you this week and share another new tip. In our previous post, we talked about remote support and unattended access. Click here to read about it if you missed it.

This week's tip explains how to use the Start Session feature. 

Starting a session in Zoho Assist is a simple process that allows you to provide remote support or collaborate with colleagues effortlessly. With just a single click, you can quickly establish a connection and take control of a remote device to troubleshoot issues or collaborate on a project, no matter where you or the remote devices are located.

Let's look at a few specific ways to start a remote session.

From the Website: Log in at www.assist.zoho.com, click "Start Now," and share the session link.


Desktop Plugin: Install the app from www.assist.zoho.com, allowing desktop session initiation.


Android: Download the Zoho Assist Remote Desktop from the Play Store, sign in, and invite users.


                                                                           

iOS: Get the Zoho Assist Remote Desktop from the App Store, sign in, and invite users from within the app.




Starting a session in Zoho Assist is useful for more than just troubleshooting technical difficulties; it's also an effective tool for collaborative work. You can share screens, transfer files, and chat in real time to share ideas and complete team projects.

Here's a detailed guidance on starting a session.  

Zoho Assist is a valuable tool for remote support and collaboration, allowing you to connect with convenience and efficiency. We hope this post helps you get started! Feel free to share your own tips and success stories in the comments.

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