How Zoho is Supporting QuickBooks Customers in India

How Zoho is Supporting QuickBooks Customers in India

Intuit's QuickBooks has been serving many customers for quite a while. However, it announced its discontinuation from the market on January 31, 2023. The company declared that its products and services would not be available in the country. The company also said that from July 1, 2022, they would not accept new signups from India.


A seamless continuation of financial systems is significant for its growth and sustainability. Currently, accounting software is the best way to make that happen. Zoho has always worked with a sense of understanding of the challenges businesses face to find a replacement for the present financial system.

Hence, Zoho Books has promised to solve the needs of all businesses looking for an alternate solution while helping them transition seamlessly. Zoho Books allows easy data migration and is a comprehensive and cloud-based financial platform that enables companies to manage finances, perform essential accounting functions, manage projects, track stocks, etc.


Zoho Books is a highly focused software that strengthens its operations, allowing businesses to simplify, abstracting GST filing and compliance, helping in e-invoicing, managing bill compliance, and gaining visibility into finances.


Why Did QuickBooks Not Work in India?


The company has made the challenging decision of not working in India anymore as it cannot deliver and even support products that meet the customer demands in India. The company has millions of customers internationally, with only over 1-2% in India (about 30,000 businesses roughly).


With this decision, Zoho has stepped in a while, offering customers many features. This is because so many businesses are moving from QuickBooks to Zoho Books. The suite of offerings that QuickBooks comes with includes cloud accounting, cash flow management, inventory management, and invoicing. It also comes with a practice management solution for an accountant called QuickBooks Online Accountant.


Timeline of QuickBooks in India:


Intuit introduced QuickBooks in the year 2012. But way before that, the accounting software kept running in versions such as alpha and beta for over a year. However, when the software entered the Indian market, it was positioned to target millions of broadband-connected small businesses.


When the company launched QuickBooks, Tally proved its biggest competitor, with a strong presence in the small and medium space. However, as time evolved, QuickBooks gained popularity in the market with features such as accessibility, user-friendliness, ease of installation, maintenance, and affordability.


Moreover, Intuit's QuickBooks also offered many capabilities, such as workflow automation, role-based access, customer power tools, customization, etc.


QuickBooks was also made GST compliant in the year 2017, which helped customers carry out transactions with new rates and without any disruption. In addition, it enabled the customization of invoice templates to display specific information.


Intuit also announced that it was working on strengthening the business propositions for SME customers. This helped in developing joint value propositions and leadership in the SME ecosystem.


The Withdrawal of QuickBooks:


Just as in many different industries, SMEs are ensuring that their processes get digitized. Bookkeeping, inventory management, delivery, and payments are all being digitalized. Moreover, SMEs are also boosting their technology investment.


Given the opportunities offered by accounting software, there are also unique challenges that are often difficult to traverse. SME is a broad term and consists of many enterprises, including local grocery stores, big brands, etc. Hence, SME-focused players must have detailed knowledge of the requirements that help offer appropriate solutions.


For a few years, many accounting software has been entering the market, and Zoho is one of the prime examples. The Atma Nirbhar campaign of the Indian government has played a significant role in doing this.


Zoho Books Coming In the Picture:


Just after Intuit announced QuickBooks being discontinued, Zoho also declared that it is now open to supporting and serving many customers of QuickBooks. In addition, Zoho also promises easy data migration that can enable customers to transition quickly to the platform.


Zoho Books has been in the market since the year 2011. It has a really strong base of customers, which continues to grow each day. The company is also focused on strengthening and expanding its operations by developing more features. Zoho Books is completely committed to helping businesses handle their finances and fulfill GST and other regulatory obligations.


It aims to serve businesses by offering them a world-class and future-proof financial management solution that can be relied on for growth. After the announcement by QuickBooks, Zoho has come into the picture by offering full support to customers in India looking for empowered accounting software. The company has a team focused on making this transition as easy as possible.


Why Choose Zoho Books?


Choosing and implementing accounting software is an important decision and requires a tangible investment. Therefore, it should be done carefully while keeping in mind whether the software meets a business's needs. 


An excellent accounting software application to manage the accountancy and bookkeeping-related tasks, Zoho Books is a perfect option for companies looking for the best accounting functions and features at an affordable rate. All businesses that use different Zoho apps like the Zoho Inventory, subscriptions, projects, flow, and CRM can benefit greatly from integration with Zoho Books. It is like a comprehensive business accounting software application.

Along with added features such as real-time inventory tracking and excellent customer support, it has quickly attained the status of one of the best accounting software. Designed for small businesses fundamentally, it also serves as one tool for freelancers and one-person shops.


Zoho Books is a software application that enables accounting to be simple, efficient, and straightforward without cutting on technology. From providing estimates to following up with the invoices, tracking inventory, and handling bill pay, Zoho Books consultant manages everything efficiently. Additionally, integrations with other Zoho products, such as CRM and project management, are also considered part of the plan.


Zoho Books is a software application that reimagines accounting with its auto scan, client portal, and transaction controls. If you are an entrepreneur who prefers streamlined, efficient and process-oriented working efficiency, then you should adopt Zoho Books for the best results and maximum productivity. 


Conclusion:


Zoho Books has always given QuickBooks serious competition, and there are many areas where Zoho clearly beats its opponent. Zoho Books is the perfect alternative to QuickBooks. It comes with affordable pricing, responsive and quick online support, and an easy-to-use interface that substantially enhances the online accounting experience for businesses.


It comes with add-ons such as the eWay Bill, Multi GSTIN, Client Portal, Sales approval, and Purchase approval that are unavailable in QuickBooks. In addition, Zoho Books offers free and reliable customer support, simple pricing, and an integrated business platform with easy import and export of data.


If you wish to move from QuickBooks to Zoho Books, you will get complete Zoho Books support to make that happen as easily as possible. 


    • Recent Topics

    • Zoho Books - Show Discount Totals When Greater Than Zero

      Hi Books Team, I understand that to show or hide discount amount on a Quote or Invoice, I need to use different templates. It would be a great quality of life improvement for users if we had an option to show or hide the discount amount at line item and

    • Specifying a filename for Schedule Reports

      Is it possible to specify a filename to use with scheduled reports? For example: With a general ledger report, instead of general_ledger.pdf I would like to include the date the report was generated in the filename so it is called general_ledger_202

    • Need to upsert "Created Time" field in Leads Module

      I am in the process of implementing Zoho CRM for my business. I need to modify the "Created By' field to reflect the actual date/time the lead was captured in my original Excel file. Otherwise, my conversion velocity data will always be inaccurate, which

    • HTML for confirmation email

      Hi, After a prospect submitted the Zoho form, we want to send a confirmation mail. In this mail we want to add our email signature. However, while this is possible in Zoho CRM this doesn't seem to be an option in Zoho Forms. Also an html editor is not

    • Fire a webhook when the user gets access to portal

      Hello, We would like to know if there is any way in which we can automate a webhook call if the user accepts the portal invitation that Zoho sends by email. The customer module does have the option to trigger webhooks when a customer is created, updated,

    • Enable History Tracking for Picklist Values Not Available

      When I create a custom picklist field in Deals, the "Enable History Tracking for Picklist Values" option is not available in the Edit Properties area of the picklist. When I create a picklist in any other Module, that option is available. Is there a specific reason why this isn't available for fields in the Deals Module?

    • Creating Payrun summary by fetching values from the employee payruns and adding them

      I am trying to make a processing payrun module. I want on Form load to autofill payrun summary eg Total Deductions, Total employer contributions etc by fetching one value after the other in the employee payrun information. So it should loop through the

    • Feature Request - Zoho Books - Add Retainer Invoices to CRM/Books integration

      Hi Books Team, My feature request is to include Retainer Invoices in the finance suite integration with Zoho CRM. This way we will be able to see if retainer invoices have been issued and paid. I have also noticed that when the generate retainer invoice

    • Books <-> CRM synchronisation with custom Fields

      Hello, We are synchronising Books Customers with CRM Accounts. In CRM Accounts I set up last year a "segments" multiselect field shown below In Books, I set up a custom multi-select field with the same value as in the CRM And set up the synchronisation inside Books. Want to synchronise the Books Segments with the CRM Segments, but the later doesn't exist, and another non-existing is there ?! First, I don't understand where the field Segmentation is coming from. Second, I set CRM Segmentation to sync

    • Edit Reconciled Transactions

      I realize transaction amounts and certain accounts cannot be edited easily once reconciled, but when I audit my operational transactions quarterly and at the end of the year sometimes I need to change the expense account for a few transactions. To do

    • Request to Customize Module Bar Placement in New Zoho CRM UI

      Hello Support and Zoho Community, I've been exploring the new UI of Zoho CRM "For Everyone" and have noticed a potential concern for my users. We are accustomed to having the module names displayed across the top, which made navigation more intuitive

    • Sending campaigns from other server

      Hi, Is it possible to send campaigns from another server so customers can see mail direct from our company (Corrata) and not from ZCSend.net? Thanks, Tim

    • Edit a previous reconciliation

      I realized that during my March bank reconciliation, I chose the wrong check to reconcile (they were for the same amount on the same date, I just chose the wrong check to reconcile). So now, the incorrect check is showing as un-reconciled. Is there any way I can edit a previous reconciliation (this is 7 months ago) so I can adjust the check that was reconciled? The amounts are exactly the same and it won't change my ending balance.

    • Admin and Dispatcher Users show as Field Technicians in Dispatch Module?

      Hi Zoho, Our Admin and Dispatch user both show up as Fied Technicians / Field Agents in the Dispatch module, but they most certainly should not be assigned to any of the work orders and service appointments. These users are NOT service resources. How

    • Don't understand INVALID_REQUEST_METHOD when I try to post up an attachment

      When I make the POST request (using python requests.post() for files): https://www.zohoapis.com/crm/v8/Calls/***************01/Attachments I get this response: r:{ "code": "INVALID_REQUEST_METHOD", "details": {}, "message": "The http request method type

    • Zoho Payroll: Product Updates - June 2025

      This June, we’re taking a giant step forward. One that reflects what we’ve heard from you, the businesses that power economies. For our customers using the latest version of Zoho Payroll (organizations created after Dec 12, 2024) in the United States,

    • View Products (items) in Contact and Company

      Hi, I would like to know if there is an option to view all the products /(items) that were inserted in the pipeline deal stage for exemple "Win Pipeline" within the company and contacts module section? For instance, view with the option filter for the

    • Update subform dropdown field choices - on load workflow

      Hi, I have a "Check In" form that has "Contacts" subform and a "Tickets" subform. When the form is loaded, I want to populate one contact and the number of tickets. I want the "Contact" field in the "Tickets" subform to have the choice of "Contacts."

    • Upload Zoho Inventory Item Image by API

      itemID = item.get("item_id"); organizationID = organization.get("organization_id"); resvp = zoho.inventory.getRecordsByID("items",organizationID,itemID,"zoho_inventory_conn"); info resvp; image_file = invokeurl [ url: "https://t4.ftcdn.net/jpg/03/13/59/81/360_F_313598127_M2n9aSAYVsfYuSSVytPuYpLAwSEp5lxH.jpg"

    • Salesforce to Zoho One Migration

      HI, I am about to start a migration from Salesforce to Zoho One I would like to know the best practise for this, my current thoughts to the approach is 1) Create fields, modules as required for migrating data 2) migrate Data 3) go live Will this approach

    • Zoho Expense Integration with Zoho Books

      I want to know what flexibility do i have in selecting the chart of accounts which get a hit whenever we are posting any expense or advance in zoho expense?

    • Custom Function to Update Ticket based on Subject of Ticket

      This may be pretty simple but I'm having issues with getting a custom function to fill out custom fields based on the subject of a ticket and not the body of a ticket. Basically we need to fill in the PO number and Item ID custom fields, both of this

    • Incoming 'Message' data via WhatsApp appears empty

      the Incoming 'Message' data via WhatsApp appears empty; instead of customer messages, I only see CRM system notification messages are being displayed. I have seen 3 messages like this since yesterday it seems that in 'All Message' the message snippet

    • Handling Automatic Replies in Desk

      We send out email campaigns (currently via Klaviyo) and naturally we receive "Automatic Replies" to these mass email campaigns. These responses are all being routed to Zoho Desk. We get two types of "Automatic Replies" Type 1) Customer is out of the office/holiday

    • Zoho Mail API Error EXTRA_KEY_FOUND_IN_JSON

      I have a workflow set up in Pipedream that uses the Zoho Mail API to send emails from my account. It's worked without issue for months but today I'm getting the following 404 error for every email I try to send: { "data": { "errorCode": "EXTRA_KEY_FOUND_IN_JSON"

    • How to search (web API) for a Calls record by phone number?

      Using v8 /Calls/search web api I'm unable to to complete a search request no matter how I use the api: When I try using "criteria=" I get: response: <Response [400]> response_json: { "code": "INVALID_QUERY", "details": { "reason": "the field is not available

    • [Free Webinar] Product Release Updates - Creator Tech Connect

      Hello Everyone! We welcome you all to the upcoming free webinar on the Creator Tech Connect Series. The Creator Tech Connect series is a free monthly webinar that runs for around 45 minutes. It comprises technical sessions in which we delve deep into

    • Zoho GenAI API Error Not a valid response from zia.

      Zoho GenAI API Error Not a valid response from zia.

    • Help me to retreive my Document

      Please help me to retrieve my documents from any date between 1st February, 2025 to 20th,March 2025 .it got mistakenly deleted on the 21 of March 2025 due to phone screen malfunction I earnestly await your positive response .thank you

    • how to change the page signers see after signing a document in zoho sign

      Hello, How can I please change the page a signer sees after signing a document in Zoho Sign? I cannot seem to find it. As it is now, it shows a default landing page "return to Zoho Sign Home". Thanks!

    • Look Up Field Type not available for events and tasks?

      Look Up Field Type not available for events and tasks?    

    • I cannot check out to Zoho People.

      When I tried to check out today, there's prompt that inhibits me to check out: To add entry in Attendance, log time for any of your jobs

    • Digest Juin - Un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour à toutes et à tous, Ce mois-ci encore, tout s’est enchaîné à toute vitesse ! On vous fait un petit récap de ce qui a marqué ces dernières semaines. Zoho RPA est une solution robuste d’automatisation des processus, conçue pour s’intégrer aux systèmes

    • Different Transaction Series for Different Types of Sales

      Is there any way I can create multiple transaction series for different type of Sales? Say B2B-001 and B2C -001 for respective type of Sales.?

    • Unable to charge GST on shipping/packing & Forwarding charges in INDIA

      Currently, tax rates only apply to items. It does not apply tax to any shipping or packing & forwarding charges that may be on the order as well. However, these charges are taxable under GST in India. Please add the ability to apply tax to these charges.

    • Customer Advance Zoho Book API

      All I could find was Customer Payment API, it does not have facility to add customer advances, where those are not linked to any invoice as such. How to do it?

    • Even though the received amount+tax is equal to or lesser than the invoice value, zoho doesnt allow to record

      Even though the received amount+tax is equal to or lesser than the invoice value, Zoho mentioned the error- you've recorded more payment than the actual invoice balance. please check again. screenshot also attached.  You've recorded more payment than

    • Multiple deductions in invoice

      I issue invoices to a customer that include multiple deductions that I would like to track in different expense accounts. But that is not possible in Zoho Books as there is only one Deduction field and even that I don't have control over to assign it

    • #BiginnersTips | How to bulk update closing dates for multiple deals in Bigin

      Hello Biginners! Keeping your CRM data accurate is crucial for any business- big or small. One key aspect is ensuring that closing dates for deals are always up to date. Why? Because if a deal is closed but not updated, your dashboards and reports would

    • 采购里出现付款通知 的错误

      采购里面出现付款通知错误，怎么调整，我找不到路径，好像是ZOHO 自动生成的，请问怎么调整

    • Next Page