Let's Take Custom Slideshow A Step Further!

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• Introducing Zoho Show extension in Your Chrome Browser

  Hi everyone, Over the years, Chrome's feature-rich support extensions have grown to offer additional ways to easily access your favorite tools from anywhere. Today, Zoho Show is excited to announce our integration with Google Chrome as an extension app to help build and access presentations directly from your browser.   Zoho Show for Google Chrome is a free extension that allows you to dive straight into drafting your presentation material. Simply install the Show extension from the Chrome Web Store

• Take your presentations anywhere with the Zoho Show app for iOS

  We're excited to announce the launch of the Show app for iOS. Our new presentation app gives you the power to view and present slideshows on your iPhone and iPad devices wherever and whenever you want.   The Show iOS app has a host of features that will make your presentations engaging and dynamic: Access all your presentations with a single tap Sign in to your Zoho Show account to view your slides and deliver presentations on-the-go. The app stores all the presentations you've created in the My

• Introducing All New Zoho Show - Create and Design Stunning Presentations.

  Hello,   Whether you're a first-time presenter or an expert looking to make a lasting impression, Zoho Show is the tool for you. Whatever your expertise, the All New Zoho Show's contextual user interface lets you create all kinds of slides, from plain text on a simple background to complex presentations with animations, tweets, charts, media files, and lots more.   The UI doesn't leave you to figure everything out yourself, but presents something you can easily use. It's clear, obvious, and intuitive.

• Three smart ways to share your presentation with Zoho Show.

  "What is the best way to share a presentation?", a lingering question that is asked after every live session or a meeting. Sharing presentations can be time consuming. It can be done, either by attaching the file to an email or by saving it in a pen drive. But what happens when your file size is large or your team is spread across the globe? Zoho Show lets you share your presentations both internally and externally without worrying about the file size. You can share your slides as a link and decide

• Convey Your Ideas and Convince Your Audience with Zoho Show

  Visual presentations are highly impactful and it is a no-brainer that your audience gets attracted to them. The use of images and videos help you reach your objectives by emphasizing your ideas more effectively.  According to the psychologist Jerome Bruner of New York University, "people only remember 10% of what they hear and 20% of what they read, but about 80% of what they see and do." For example, if the above data on its own, was presented visually, there is an 80% chance that the information

• Recent Topics

• Displaying only unread tickets in ticket view

  Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that

• Assign account to a ticket created with WebToCase

  We use Zoho Desk. Our large client uses WebToCase form to submit tickets. I have two workflow rules: When a contact is created and its email ends with example.com, it runs a custom function, which assigns the new contact the right account Example with

• Introducing the Employee Portal for internal job posting

  Employee referrals and internal applications are one of the most trusted hiring channels. But in many organizations, employees only hear about openings through messages, word of mouth, or after the role has already been open for a while. When employees

• Connect ZOHO social with Google Data Studio and download data from ZOHO social

  Dear ZOHO team, I am writing this message to enquire about how to connect ZOHO social with Google data studio since our company would like to use Google data studio to generate reports. Is it a way to download data from ZOHO social? Best regards, Chris

• Marketing Tip #42: Keep policy pages updated and accessible

  Policy pages may not be the most exciting part of your store, but they play a big role in building trust. Before buying, many customers look for information on shipping, returns, refunds, privacy, and terms. If these pages are missing, outdated, or hard

• Extend the Image Choice Field

  Hi, The New Yes/No field is great for what it does, and the Image Choice Field is good but could be better with some functions from the Yes/No field. Take an example, rather than just Yes/No you want Yes/No/Maybe (Or more than 3 choices), but unlike the

• Migrate from Zoho Mail to G Suite

  I am unable to find any documentation on how one can migrate from Zoho Mail to another platform, like G Suite or Office 365. Please point me to the right documentation. Thank you.

• Help: Capture full page URL in hidden field when same Zoho Form is embedded on multiple pages (iframe)

  Hi all, Goal Use one Zoho Form across multiple pages and record the exact page URL (incl. subdomain + path + hash) where the user submitted it. Example pages: https://www.example.com/cargo/ https://www.example.com/cargo/containers/#contact https://cargo.example.com/auto/

• The All New Attendee App | Zoho Backstage

  The Zoho Backstage attendee app is the primary touchpoint for attendees, speakers, exhibitors, and sponsors during an event. It helps participants access event information, manage their schedules, connect with other participants, engage with exhibitors

• Department Customization Copy/Paste

  Hello! I love the new customization of the layouts, rules and templates! However, we have several "departments" that operate similar and as I'm updating either ticket layout or workflow rules, I'm finding that I have to do it in each department. I would

• Ticket status does not update upon layout change

  Hi team, I'm encountering an issue with ticket layouts and Blueprints in Zoho Desk and would like to understand whether this is expected behavior or a bug. Scenario I have two ticket layouts: Helpdesk Integration The Integration layout has its default

• The 3.1 biggest problems with Kiosk right now

  I can see a lot of promise in Kiosk, but it currently has limited functionality that makes it a bit of an ugly duckling. It's great at some things, but woeful at others, meaning people must rely on multiple tools within CRM for their business processes.

• "code":3001 ["Failed to update data."]

  I would like to seek your expertise - I might be wrong on my approach also.. I highly appreciate your advice. 1 problem remains is when a new row was added on the existing one [from another form that trigger upon Successful form submission ], it gets

• Zoho Team Inbox - roadmap

  Hi, would be good to understand the Teaminbox roadmap, in particular: 1. API / Zoho Deluge connections. We have a process where the each email needs to be either tagged or assigned daily. It would be great if we could automate a 5pm alert for any exemptions

• Zia Agents looks promising, but I still cannot deploy my first agent or connect WhatsApp after weeks of support tickets

  Hi Everyone, I am posting here because I am stuck and need practical help from someone who has successfully deployed a Zia Agent with WhatsApp. Zia Agents looks like a very promising product. I have watched the platform expand quickly, and I have noticed

• Application-Level Save copy of sent emails

  It would be really helpful to be able to turn on/off the Save copy of sent emails at a per application level, so some applications can save in the sent folder and others don't.

• how to get transcripts with speaker and time marks?

  Hello, I downloaded the transcript of a recent meeting and noticed that the TXT file does not bring the speaker name and the time mark. Is there any way to make it happen using ootb resources from Zoho Meeting? best

• [IDEA] Bring Layout - Conditional Rules and Client Scripts to Zoho Books

  The problem We run Zoho Books with two e-invoicing integrations: myData (Greek tax authority, AADE) and PEPPOL (EU e-invoicing). Between the two, our Invoice form carries a large number of custom fields — document type codes, VAT exemption categories,

• Don't send customer email when creating a ticket

  Hi Is there an easy way to stop the system sending an email to the customer when we manually create ticket.

• You do not have sufficient permissions to perform this operation. Contact your administrator.

  When I attempt to log a call I initiate the +New Call and Start Calling and I click Answered Call in the popup dialog box that follows. Any attempt to save or close this dialog box results in "You do not have sufficient permissions to perform this operation. Contact your administrator." The only way I can get the popup to disappear is to refresh the page and it will go away. I have found others reporting this issue when they attempt to run reports.  Any suggestions? Thank you in advance for taking

• Zoho CRM Layout Rules: Nine New Actions, Profile-Based Execution, and Interactive Preview

  Hello everyone, Availability: This feature is now available for customers in the JP and SA DCs. It is planned to be released for other customers in soon. We’re excited to announce powerful new enhancements to Layout Rules in Zoho CRM - a feature built

• Zia Agents: quando a Inteligência Artificial do Zoho para de sugerir e passa a agir

  Decidi criar um artigo com um panorama prático sobre o que são os agentes do Zia Agents, como funcionam de verdade dentro do ecossistema Zoho e o que aprendi implementando um agente de qualificação de leads em produção. De onde veio a idéia do artigo?

• Zoho Desk Android app update: Manage Custom Module records, View Record Counts for Sub Modules.

  Hello everyone! We have introduced an option to add, edit and delete Custom Module records within the Zoho Desk Android app. Now, you can also view the record counts for sub modules (Time Entry, Attachments, Activities) in the ticket details screen. Please

• Automating CRM backup storage?

  Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,

• How to preserve Lead Creation Date, UTM parameters, and custom fields during Lead Conversion?

  We are optimizing our MQL journey. When converting leads to contacts/deals, we need to ensure that the original system Lead Creation Date and UTM tracking parameters (Source, Medium, Campaign) are not lost or archived, as our teams require them for accurate

• Problem with currency field in Zoho CRM

  Hi Guys Zoho Books has a feature in currency fields that automatically converts decimal numbers with commas ( , ) to period format ( . ) when pasting them. For example: R$ 2,50 --> R$ 2.50 Is this behavior available in Zoho CRM? I couldn't find any configuration

• Sub-projects

  Hi,  Can we create a sub-project.   Client1 1. project1     1.1 sub-project1    1.2 sub-project2 2. project2    2.1 sub-project1    2.2  sub-project2

• Using Items from Books as product/plan Add-Ons

  Hey, It'll be great to use Items from Books as product/plan Add-Ons. Ed

• Inspection Table

  Hello Latha, We created a job sheet that includes the new table (Inspection Table) which was introduced recently. However, agents are not able to see the rows in the inspection table. Could you please investigate this issue and get back to us? Please

• Custom Button Creation from Layout Editor in Zoho CRM

  Hello All, Buttons in Zoho CRM act as triggers that perform a specific action when clicked. Zoho CRM includes a set of system buttons that help you carry out common actions with a single click. Beyond these, your organization can create custom buttons

• Automatic login options for customer portal

  The customer portal is nice for zoho subscriptions, but there are no options to automatically login to it, so if a user is logged into their account inside of my product, I can't create a link that will let them login to their dashboard. Could we have

• Square Payments for Subscriptions

  I'd love to be able to use Square Payments for Subscriptions with my customers. I already use it for Zoho Books Please have this considered. It would really help my business

• Admin Logging in as another User

  How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Latest Update (27th April 2026): With the early

• Add a MATRIX field to the forms creation

  Same as Zoho forms, we need a Matrix field in Zoho Creator forms, is very usefull

• Discount Per Line Item

  We are a phone company. Sometimes, when we sign up customers, our sales team would like to provide recurring discounts on certain addons. Presently, we have no way of doing this so when we provide discounts, we are forced to simply reduce the price of

• Introducing template migration: Move your Docusign templates to Zoho Sign in minutes

  Moving to a new e-signature tool usually comes with a catch: recreating every template from scratch. For teams that rely on dozens of carefully built templates—each with the right recipient roles, fields, and placements—that manual rework is often the

• Error Code 2945 , PATTERN_NOT_MATCHED

  Hi, I am trying out Zoho Creator API.  However, I always get the following <response>     <code>2945</code>     <message>PATTERN_NOT_MATCHED</message> </response> However, error code list error as Invalid Ticket. I do not know what is wrong. 

• Create a list of products and automatically associate them with new deals

  Hello, I have a store with WooCommerce, and I want to import orders into my pipeline. But I haven't found a way to import the order with the associated products. So, do I have to create the deals and then manually add the products to them? That's double

• List of Mail Merge Templates via Deluge

  Hello, Is it possible to get a list of the mail merge templates I've created in CRM within a custom function? I want to retrieve them and put them in a dropdown list but all I get is a scopes error! Can anyone see where I'm going wrong? Is this even possible?

• Zoho Advanced Analytics with Team Module support – Now includes teams, notes, and fields in reports & insights

  Greetings all, Advanced Analytics is now accessible via Zoho CRM's team modules, which means you can add team modules—plus their notes and fields—for inclusion in reports, insights, and other analytical functions. Alongside the standard and custom modules

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