Hello everyone,
Zoho Subscriptions is pleased to announce enhancements in our Paytm payment gateway integration! India has seen massive digital payment adoption in recent years due to a combination of factors like a favorable policy for financial inclusion in the banking sector, genuine innovation in fintech, and an emerging economy backed by a young population demography.
Now, Indian merchants can leverage these advancements in the digital economy to process auto-renewing payments using our enhanced Paytm subscription integration with Zoho Subscriptions and collect payments from multiple payment modes.
Payment modes supporting recurring payments:
1. Card
Cards have been the de facto mode of payment for online transactions due to their robust safety and security for both consumers (payment redressal) and merchants (fraud prevention). With the Zoho Subscriptions - Paytm integration, you can store and process card transactions that are compliant with new RBI recurring payment regulations.
Credit card (Banks that support Visa and MasterCard - HDFC, ICICI, SBI, Axis, Yes Bank, Citibank and other major banks).
Debit card (Banks that support Visa and MasterCard - HDFC, ICICI, SBI, Axis, Yes Bank, Citibank and other major banks).
2. UPI
India's homegrown payments platform, UPI, has seen exponential growth since its inception, recording 6 billion transactions as of July 2022. UPI has an interesting roadmap for supporting credit card payments and potential cross-border transactions. Tap into the exponential growth potential of UPI for your subscription business with UPI auto-pay powered by Paytm with Zoho Subscriptions. You can collect UPI auto-pay payments from a wide selection of apps and UPI handles.
3. Paytm Wallet
Paytm is one of India's leading payment gateways with more than 400 million users using Paytm Wallet nationwide. You can enable Paytm Wallet as a payment mode to collect payments instantly from millions of potential customers.
The enhanced Zoho Subscriptions - Paytm integration is another step in our effort to provide seamless subscription payment experiences for Indian merchants. You can get the best of both worlds—a powerful subscription management platform in Zoho Subscriptions, and a scalable payment platform in Paytm.
How to enable auto-renewing subscriptions with the Zoho Subscriptions - Paytm integration:
1. If you have a Zoho Subscriptions organization with a Paytm merchant account, you can contact Zoho Subscriptions via support and provide your Paytm merchant ID (MID) to enable the Paytm Subscriptions (recurring transactions) feature.
2. Once Paytm Subscriptions is enabled for the merchant account integrated with Zoho Subscriptions, the Zoho team will receive a confirmation from Paytm.
3. Our support team will send you a confirmation that Paytm Subscriptions is enabled for your merchant ID after which you have to configure a webhook in Paytm (IPN) for instant updates of payment statuses.
How do recurring transactions work with the Zoho Subscriptions - Paytm integration?
Create subscription workflow:
1. Recurring transactions via Paytm can be created only through the Zoho Subscriptions hosted payment pages.
2. Customers can choose any supported recurring payment mode for the merchant to initiate and complete the recurring transaction.
Note: Not all payment modes are supported for recurring payments by default. Paytm merchants can get in touch with the Paytm team to learn about enabling specific payment modes (cards, UPI, Paytm Wallet) for your merchant account.
Subscription renewal workflow:
1. Two days before the subscription renewal date, a pre-debit notification will be sent to the customer.
2. This pre-debit notification process is mandatory as per RBI regulations for processing auto-renewal transactions. Hence, we recommend a minimum of two days between each payment retry as it's necessary for processing dunning retries properly.
3. Since there is a need to notify customers 48 hours before a payment is debited, if the payment fails on the subscription renewal date, the subsequent automatic dunning retries should also be set at least three days from the payment failure date in Zoho Subscriptions.
Cancel subscription workflow:
On cancelling the subscription, the corresponding mandate in Paytm will also be cancelled.
Note: Updating subscriptions are not allowed for online subscriptions created with this method as the payment amount cannot be changed as per RBI regulations.
We hope this helps you understand our latest enhancement to the Zoho Subscriptions - Paytm integration. Please write to us at support@zohosubscriptions.com if you need any assistance regarding this feature.
Best regards,
Ramraj | Zoho Subscriptions team
Recent Topics
New Field in CRM Product Module Not Visible in Zoho Creator for Mapping
I created a new single-line field in the Products module in Zoho CRM. Zoho CRM and Zoho Creator are integrated, but the newly created field in CRM is not visible in Zoho Creator when I try to map fields.
Send WhatsApp voice messages from Bigin
Greetings, I hope all of you are doing well. We're happy to announce this enhancement we've made to Bigin. Bigin's WhatsApp integration now supports audio messages, so you can record and send voice messages. This makes it easier to handle customer questions
Microsoft Teams now available as an online meeting provider
Hello everyone, We're pleased to announce that Zoho CRM now supports Microsoft Teams as an online meeting provider—alongside the other providers already available. Admins can enable Microsoft Teams directly from the Preferences tab under the Meetings
I want to subscribe 1 professional user but the email only 250 per day?
When I subscribe 1 professional user, I am only able to send 250 email per day? So less? Or is it typo, 2500 rather than 250? Any sale agent or friends can clear my doubt? Thank You
How to add a % Growth column for year-over-year comparison (2024 vs 2025)
Hello, I am trying to build a monthly revenue comparison between 2024 and 2025 in Zoho CRM Analytics. My current setup is: Module: Deals (Affaires) Filter: Stage = Closed Won Date field: Closing Date Grouping: By Month Metrics: Sum of Amount for 2024,
How do you map a user picklist field to another user picklist field.
In Zoho Projects, I'm trying to map a custom field (user picklist) in Task Details to a field (user picklist) in the Project Details. How do you get the two to map to each other? This is what I currently have that works for my other fields but doesn't
Explore Competitive 3D Scanner Prices at Protomont Technologies
The genesis of Protomont Technologies emerged from the collaborative efforts of the founders in 2019, both the founders shoulder an enormous experience in the world of 3D Printing. Protomont Technology aims to craft your vision with creativity, empowering
New and improved API resources for Zoho Sign Developers
Hello, Developers community! We know that for you, an API's real value depends on how quickly, easily, and reliably you can integrate the it with your application. That's why we're excited to talk about the recent improvements to our developer resources,
Project Approval Process Workflow
Issue: When a new Project is created, there is lack of process/workflow that provides their manager a process to approve or review. Suggestion/Idea: Similar to “Workflow”, we need “Workflow” ability at Project level, where based on the criteria of the
Marketing Tip #5: Improve store speed with optimized images
Slow-loading websites can turn visitors away. One of the biggest culprits? Large, uncompressed images. By optimizing your images, your store loads faster and creates a smoother shopping experience leading to higher sales. It also indirectly improves SEO.
Why can I not choose Unearned Revenue as an account on items?
Hello, I do not understand why we don't have the ability to code an item to unearned revenue. It is not an uncommon situation to have in business. I understand that there is the Retainer invoice as an option, however that doesn't really work for us. Our
Form Submission Emails
Is there a current delay with submission emails being sent? We've had 10-20 forms completed today but only a handful of emails.
Rules not working properly
I created a rule to display certain fields on certain states. But it seems to be not working. It hides the fields even when I selected California, (which is a state that should show the fields when selected)
Notebook font size issue
If I copy something from somewhere and paste it in my notebook, the font size becomes smaller.
Sign in process is beyond stupid. I'd rather plug my phone into USB and copy files than sign in to this POS.
792 clicks and fields to fill in just to get into a 3rd rate app is too stupid for me.
Ampersand in URL parameter // EncodeURL does not work
Hi Zoho, I have a url link with a parameter. The parameter is including ampersand in some cases (Can be "H&M" or "P&I") When trying to use %26 instead of "&" (the result I get using EncodeURL()) I get H%26M instead of H&M in the parameter field. How can I solve this? Thanks! Ravid
how can we create in zoho crm a new contact when the looup does not find a similar existing one
In forms/integrations/zoho crm / ne w record tab, contact name is to be mapped with my form contact name. When I go in biew edit/lookup configuration, I don t get the options (help dedicated page simply repeat the same info you get in the app) and does
Directory Websites
Directories are a good website category to gain search engine traffic. Directories for a professional service category as an example can help their members in search results over their individual website. It would be nice to have a directory template
Manage Task on Mobile
How do we manage our task on mobile devices? It seems that there should be a standalone mobile app to handle the new task features. The new features released in regards to Task management are great by the way! Now we need to bring that all together in
Set Default Payment Method & Default account
Hi, I would like to know how to set the default payment method and default bank account when recording payments in zoho books. At present we have to change these fields everytime we record a payment, which leads to potential error and as we have a very
Customer Portal on Zoho Desk
Hi, I'd like to know more about the items below I found when setting up the Customer Portal on Zoho Desk. Could someone help me explaining these in details? Especially the 2nd and 3rd point. Thanking you in advance! Permissions Customers can sign up for Customer Portal Customers can view tickets of their organization (contacts) Customers must register to access Customer Portal Display Community in Customer Self Service portal
Computer Showing Offline in Unattended Access
I have a computer that was connected to the internet but showing offline in Assist. I tried uninstalling the program and deleting it from Zoho Assist the reinstalling and it still does not show up. I have been a user for several months and am not pleased with the lack of connectivity with Assist. If this continues I will have to find another product. The computer I reinstalled it on is not even showing up in Assist now. The name is NYRVLI-PC. Thanks
Closing Accounting Periods - Invoice/Posting dates
Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting
Zoho CRM Portal Error
Hi, We’re experiencing an issue with the Zoho CRM Portal. When we try to access it, we receive an HTTPS connection error: net::ERR_CERT_COMMON_NAME_INVALID. If we proceed past that, we then get a 400 Bad Request error. Could you please help us resolve
Can we do Image swatches for color variants?
We want to do something like the attached screenshot on our new zoho store. We need image swatches instead of normal text selection. We want to user to select an image as color option. Is this doable? I don't see any option on zoho backend. Please h
Integrating Zoho CRM EmbeddedApp SDK with Next.js — Initialization and Data Fetching Issues
You can get an idea from my code I have given in end: First, I worked on a React project and tried the same thing — it worked. My goal was to import the Zoho script and then load contacts using the Zoho Widget SDK, which was successful in React. Now,
monetizing the courses
Can I add a price for course enrollment ?
Can we add zoho books features like invoices estemates etc on our zohocommerce website. When our customer login with their account they can able to see all books features in one place on zohocommerce?
Can we add zoho books features like invoices estemates etc on our zohocommerce website. When our customer login with their account they can able to see all books features in one place on zohocommerce?
Copy paste from word document deletes random spaces
Hello Dear Zoho Team, When copying from a word document into Notebook, often I face a problem of the program deleting random spaces between words, the document become terribly faulty, eventhough it is perfect in its original source document (and without
Create custom rollup summary fields in Zoho CRM
Hello everyone, In Zoho CRM, rollup summary fields have been essential tools for summarizing data across related records and enabling users to gain quick insights without having to jump across modules. Previously, only predefined summary functions were
Download a file from within a zoho creator widget
I have a widget running in Zoho Creator , it displays uploaded documents in a table file, and I have added a download link in the view. ( The widget is created with html, css and javascript). I do not succeed in getting the download working. Do I have
Taxes for EU B2B Transactions
Currently, ZC doesn't seem to have a procedure for validating VAT numbers of businesses purchasing in another EU state, and removing local VAT is valid. This is essential for all inter EU B2B trade.
Unable to Receive Emails on Zoho Mail After Office 365 Coexistence Setup – Error: 553 Relaying Disallowed
Hello, My domain name is bigniter.com, and I’ve been using Zoho Mail as my email service provider without any issues. Recently, I followed the steps outlined in the Zoho documentation to enable Coexistence with Office 365: 🔗 https://www.zoho.com/mail/help/adminconsole/coexistence-with-office365.html#multi-server
CRM Related list table in Zoho analytics
In Zoho Analytics, where can I view the tables created from zoho crm related lists? For example, in my Zoho CRM setup, I have added the Product module as a related list in the Lead module, and also the Lead module as a related list in the Product module.
Candidate Registration/Invitation
It would be great to include the 'invite' candidate functionality into some of the automation functions - ether through a custom function trigger or webhook or accessible through an email template. Currently there is no way to add this functionality into any workflows or blueprint steps which, I find limits the ability to invite candidates to engage with us directly through our candidate portal.
[Free Webinar] Learning Table Series - Creator for Infrastructure Management | A Partner-driven collaborative session
Hello Everyone! We’re excited to invite you to another edition of Learning Table Series, where we showcase how Zoho Creator empowers industries with innovative and automated solutions. About the Learning Table Series The Learning Table Series is a free,
Where we can change the icon in social preview
Hi, we changed our logo, and the image that appear in preview (ex : when we post a appointment link somewhere) is still our old logo. I did change our logo in the org setting. https://bookings.zoho.com/app/#/home/dashboard/settings/basic-info?clview=false
I have error AS101 when I try to add paypal@mydomain.com to Zoho
Please help me with this. I tried to call the help line 4 times but don't get any response.
VAT on Multiple Expenses
Firstly, might I say I am based in Ireland, and I'm not an accountant, and therefore my understanding of procedures could be somewhat limited. Scenario. An employee pays for items throughout a month, and therefore their claim for expenses includes multiple items - some of the items are VAT deductible (eg, an IT product) and some are not (eg, a client lunch). Discovery The odd thing in ZBooks, is that whilst it seems possible to add a VAT rate to a one-off item of expense, it is not possible to add
Detect and ignore bots in visitors
The SalesIQ visitor numbers are basically useless to us because there is no bot detection. We get the same bots coming in from the same countries looking at the same pages every day. It can't be that difficult to tell the difference between an actual
Next Page