What's new on Zoho Marketplace for June 2021

What's new on Zoho Marketplace for June 2021



Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in June 2021.

Telephony extensions 

We released four new telephony extensions for Zoho CRM, Zoho Desk, Zoho Recruit, and Bigin. Start making calls from within the Zoho product, receive in-coming call pop-ups to get contextual details even before answering. Enable click-to-call and log call recordings in the contact record after calls. Click below to learn more. 






SMS Extensions for Zoho CRM

Instantly send SMS messages from Zoho CRM using predefined and customizable SMS templates. Use the Schedule SMS feature to automatically send messages at times you set, and ensure you are always catching your customers at the right moments. Maintain an SMS history of all your sent messages, and write workflows to send automated SMS messages.







More extensions for Zoho CRM


Connect Zoho CRM to your favorite business applications using n8n. Automatically modify or use your Zoho CRM data to set up workflows without writing a single line of code.


Ensure accurate and complete address entry as you type details in real time in Zoho CRM. Address Lookup for Zoho CRM standardizes all global addresses even if you make a typo. Reduce mail bounces and delivery issues, and improve the user experience with accurate addresses. 


Send invoices with a GoCardless payment link to your customers right from Zoho CRM and instantly get the payment added to the bank account linked with your GoCardless account. Enable customers to set up a direct debit mandate so all their future payments will be automatically processed on the due date.


Initiate remote support sessions directly from Zoho CRM's leads or contacts module. Once integrated, access all the session-related details under the newly created Assist module in Zoho CRM.


Selling in the EU made simpler. Make secure transactions after checking your EU partner's VAT number validity and downloading the official data right into Zoho CRM. Save time by automating the VAT number verification process.


Zefix is the central business name index for Switzerland. Integrate Zefix with Zoho CRM and simply select the name of the desired contact to import their details directly into the contacts or leads module of Zoho CRM. 


Extend transparency among teams and improve collaboration, visibility, and accountability by integrating Monday.com with Zoho CRM. Auto-sync your tasks, processes, workflows, and projects every hour or manually sync as required.


Improve your sales process by syncing data between your Intercom and Zoho CRM modules. Map custom fields along with default fields and more.

Extensions for other Zoho products


Craft and host customizable business forms, and collaborate with your team on the go with Zoho Forms' simple drag-and-drop form builder. Connect Zoho Forms with Zoho Projects to directly push the collected responses as tasks in Zoho Projects.


Connect your Foresight App with Zoho Projects to sync projects on both platforms. Add risks with 'open' status to create a task and 'realized' status to add an issue in Zoho Projects. View dashboards, reports, and charts to make informed business decisions.


Attach files from your Google Drive account in Zoho Sprints without switching tabs. Collaborate effectively by keeping your files in sync with your work items in Zoho Sprints. Access all your files without the need to convert file formats.


Enable your support teams to collaborate with product teams and deliver exceptional customer support. Link Zendesk support tickets to work items in Zoho Sprints so that your teams can collaborate with context and resolve customer issues faster.


Ytel for Zoho Desk (for US DC only)
Enable your support agents to send SMS messages to their clients directly from Zoho Desk tickets. Engage in more personal, two-way conversations while having full context of the customer's issue. Track SMS history from within support tickets and more.


Access ActiveCampaign data from Zoho Desk. Automatically map your data from ActiveCampaign to Zoho Desk and create a new contact in ActiveCampagins directly from Zoho Desk tickets. 


Locate your customers on a map from within Zoho Desk tickets. Mark the contact's current location on Zoho Maps with a blue pin and zoom in to identify the location precisely. You can also open the location on Google Maps to find the route from your location, map distances, or see nearby places.


View your customers' order, payment, shipment, and other details (including price, quantity, and notes) without leaving the Zoho Mail interface. Communicate contextually with your customers as any update in the Magento order status will be reflected in Zoho Mail.


greytHR for Zoho Recruit (for US and IN DC only)
Enable smooth transition of a successful hire in Zoho Recruit to an employee in greytHR. Sync all the candidate data from Zoho Recruit with greytHR and manage the entire employee lifecycle from entry to exit in one seamless system. 

Custom Apps and Industry Solutions


faciliCope (for US DC only)
faciliCope helps you manage your facilities and provide instant insights on workspaces, equipment, tools, maintenance schedules, contacts, and bills. Keep all your assets and spaces updated in real time.


Law Firm CRM (for US DC only)
Law Firm CRM delivers outstanding value with an astounding array of features created specifically for law firms. Effortlessly manage leads, contacts, and other matters. Log time for hourly billing matters, generate invoices in a single click, and much more.


Hand Therapy (for US DC only)
Easily manage the documentation of your daily hand therapy practices. Quickly generate printable reports and calculate total active/passive motion. Store the client data on the cloud and retrieve it from anywhere.

In addition to these, Zoho Marketplace now houses extensions for Zoho Sprints.
Here's a list of ​10 new extensions for Zoho Sprints that you can use.​

Here's an archive of all the releases from previous months, in case you've missed any:
New on Zoho Marketplace

Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace.

    • Sticky Posts

    • What's new on Zoho Marketplace

      You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
    • Recent Topics

    • Vault crashes on Android Devices

      Vault is continuously closing after entering the master password on my Android device. After several attempts I get a system message that says there is a bug in the app. I've uninstalled and reinstalled the app, and cleared the app cache, but nothing
    • ¿Cómo puedo configurar las contraseñas creadas bajo una directiva para que nunca caduquen y no aparezcan como caducadas en los informes?

      ¿Cómo puedo configurar las contraseñas creadas bajo una directiva para que nunca caduquen y no aparezcan como caducadas en los informes? La razón por la cual contraseña estas no deben caducar es porque su actualización depende de mi cliente y no de mí.
    • Camera access

      My picture doesn't appear in a group discussion. (The audio is fine.) The guide says "Click the lock icon on address bar," but I can't find it. Advise, please
    • Are static links available

      I'm still using Zoho Meeting in trial mode. My previous webinar software provided a static link, and I made the mistaken assumption that I could send out my link and start a meeting later. Mass confusion, but my fault. With a paid version do you get a
    • Why is Zoho Meeting quality so poor?

      I've just moved from Office 365 to Zoho Workplace and have been generally really positive about the new platform -- nicely integrated, nice GUI, good and easy-to-understand control and customisation, and at a reasonable price. However, what is going on
    • How to print a label from zoho creator app?

      Hello, I would like to print a label from zoho creator app record similar to attached one. Size 74mm x 102mm. I tried record template. It leaves plenty of space around the content and also I couldn't set the height of the page. So it is not printing properly. Could someone please direct me to right direction for this requirement?
    • Integration between "Zoho Sprints Stories" and "Zoho Projects Tasks/Subtasks"

      We have two separate teams in our organization using Zoho for project management: The Development team uses Zoho Sprints and follows Agile/Scrum methodology. The Infrastructure team uses Zoho Projects for traditional task-based project management. In
    • Where can we specify custom CSS in Zoho Forms custom theme ?

      I'm using a form with a dark theme. The OTP popup window is unreadable, because for some reason, the OTP popup background fixes color to white, but still takes the font color specified in the custom theme. This ends up as white on white for me, rendering
    • Team Gamification

      Would love to motivate, engage and encourage our team with our social media posts. Would like to include Gamification features of Social Media in Zoho Social or Marketing Automation. And also bring in Social Advocacy tools/tracking/management to these,
    • Sync Data from MA to CRM

      Currently, it's a one-way sync of data from the CRM to MA. I believe we should have the ability to select fields to sync from MA to the CRM. The lead score is a perfect example of this. In an ideal world we would be able to impact the lead score of a
    • Update CRM record action

      Currently, MA only offers a "Push Data" action to push data to a CRM module. This action is built to cover the need to both create a new record and update an existing record. Because it has been implemented this way all required fields on the CRM module
    • Pro Lite Upgrade - Quick Access Tray

      Hello, I was going to upgrade to Pro Lite but the Quick Access Tray feature isn't available for Windows. Of the four features not available for Windows, the QAT is what I'm most interested in. Are there plans to add this feature for Windows anytime soon?
    • Boost your CRM communication with new font types, sizes, and default reply-to options while composing emails

      Hello Everyone, We’re excited to introduce a series of impactful enhancements to the email composer settings in Zoho CRM. These updates enable you to personalize and optimize your customer interactions with greater efficiency. So what's new? Add custom
    • Feature Enhancement Request – Text Formatting Options in Item Description (Zoho Books/Quotes Module)

      Dear Zoho Development Team, Greetings from Radiant360 Integrated Technical Services LLC. We would like to bring to your attention a functional limitation we've encountered within the Item Table / Quote Description section of Zoho Books (and Zoho CRM Quotes).
    • 3 year sick leave cycle

      How do you set up a sick leave cycle for South Africa? In SA the sick works like this for the first 6 months you get 0.83 paid sick days a month, then after 6 months you sick leave balance is reset to 30 days that can be used over a 36 month cycle.  This
    • WorkDrive and CRM not in sync

      1/ There is a CRM file upload field with WorkDrive file set as the source: 2/ Then the file is renamed in WorkDrive (outside CRM): 3/ The File in CRM is not synced after the change in WorkDrive; the file name (reference) in CRM record is not updated (here
    • Is Zoho Communityspaces now part of Zoho One?

      Is Zoho Communityspaces now part of Zoho One?
    • Bigin’s 2025 Evolution: Highlights from 2025 and What’s Ahead in 2026

      Dear Biginners, Wishing you a very happy New Year! As we stand at the cusp of endless possibilities in 2026, we would like to take a moment to reflect on what we achieved together in 2025. Your continued support, thoughtful feedback, and kind words of
    • Send Supervisor Rule Emails Within Ticket Context in Zoho Desk

      Dear Zoho Desk Team, I hope this message finds you well. Currently, emails sent via Supervisor Rules in Zoho Desk are sent outside of the ticket context. As a result, if a client replies to such emails, their response creates a new ticket instead of appending
    • Zoho Desk - Change Time Zone for all users and set default for new user

      Hi,   Is there a way to set a default time zone so that when user creates an account via the Zoho Desk invitation, they don't need to select the time zone via the hundreds of choice?   And, for already created users, can we edit the incorrect time zone selected by the user at the account creation ?   Thanks ! Fred
    • Allow Manual Popup Canvas Size Control

      Hello Zoho PageSense Team, We hope you're doing well. We would like to request an enhancement to the PageSense popup editor regarding popup sizing. Current Limitation: Currently, the size (width and height) of a popup is strictly controlled by the selected
    • Why does Zoho’s diff viewer highlight parts of unchanged lines?

      Hi everyone, I’ve noticed something odd in the Zoho editor’s diff view. When I delete a single line, the diff doesn’t just mark that line as removed. Instead, it highlights parts of the next line as if they changed, even though they are identical. Example:
    • Automating Employee Birthday Notifications in Zoho Cliq

      Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
    • Add deluge function to shorten URLs

      Zoho Social contains a nice feature to shorten URLs using zurl.co. It would be really helpful to have similar functionality in a Deluge call please, either as an inbuilt function or a standard integration. My Creator app sends an email with a personalised
    • form data load issue when saving as duplicate record is made

      Hello. I have a form with a lookup when a value is selected the data from the corresponding record is filled into all of the fields in the form. But the form is loaded in such a state that if any value is changed it will take all of the values pre loaded
    • Invoice template, how to change the text under "Notes" and "Terms and Conditions"

      In "Invoice templates", there are two text/info sections at the bottom:"Notes" and "Terms and Conditions". It is possible to change the names of these two headings, but how is it possible to change/alter the text under it. As a standard it says "Thank you for your business" under Notes - I need to change it into something different- How? Thank you.
    • Recurring Tasks and Reminders in Projects

      Recurring tasks are tasks that are created once, and then recreated automatically after a designated time period. For example, the invoice for your billable tasks is due every week. You can set that task to recreate itself every week. Also, the future
    • Unable to remove the “Automatically Assigned” territory from existing records

      Hello Zoho Community Team, We are currently using Territory Management in Zoho CRM and have encountered an issue with automatically assigned territories on Account records. Once any account is created the territory is assigned automatically, the Automatically
    • Improved Functionality PO Bill SO Invoice

      Hello, I need to enter over 100 items, it's frustrating to scroll a few item rows and wait for more to load, then scroll again. It would be nice to have buttons that scroll to the top or bottom with one click. Furthermore, these items I'm adding are VAT
    • Wishes for 2026

      Hello, and a happy new year 2026! Let's hope it's better for everyone. I'd like to share some thoughts on Zoho One and what could be useful in the short, medium, and long term. Some things are already there, but not applied to Zoho One. Others seem like
    • How to Integrate Zoho Books with Xero (No Native Connection Available)

      Hi everyone, I’m currently facing an issue with integrating Zoho Books invoices with Xero, as I’ve noticed Zoho does not provide a native integration with Xero at this time. I would like to ask: What are the common or recommended solutions for syncing
    • ZohoSalesIQ.Chat cannot send messages

      Chat cannot send messages. Our app implements the customer service chat window functionality by integrating the Mobilisten SDK. Recently, we encountered an issue: after successful SDK initialization and visitor registration, when the `startWithQuestion`
    • Markup instead of discount??

      Is it possible to have the discount field on an invoice or estimate be a markup instead? It's the very same functionality that I am looking for - to be able to markup an individual item by either a $ or a % and have that cost added (instead of subtracted) to the item cost.  Currently, I use the tax feature to accomplish this, but it's very awkward to have "Markup 15%" listed after the subtotal. Plus, if I want to markup items at different rates, I end up with several "markup" lines in the totals
    • Plan switch

      I thought I pressed the Free button, but after they set up the account, I see that I am on a Premium trial. Is this usual? How do I get onto the Free version?
    • 'Tax registration date'?

      The second question in setting up is 'Tax registration date'. My first question: which tax? My second question: why do you need the registration date?
    • What if we don't have an ABN?

      Australian business. Setting up. We have no ABN. It's not compulsory. Field not allowed to be blank. What to do?
    • Keeping track of project expenses

      I have talked to a few support techs and it is very hard for me to believe that Zoho's project accounting software can't keep accounts for my projects. I must not understand what they're saying. We get a contract to build something. So the project revenue
    • Linking Multi-UOM Barcodes to Products in Zoho Books

      Greetings, I'm using Zoho Books for retail shop and I'm running into a bit of a challenge with products that have multiple Units of Measurement (UOMs) and corresponding barcodes. For example, I sell cigarettes both as individual packets and in cartons
    • How to change "from" email address when invoicing.

      HELP! I'm new to Zoho Books and when I first set it up used a different email address than I currently want to use. I've tried to go to settings and change the default email address but when I generate an invoice it still shows the old email address (although I can't find it anywhere else). I really need to get this changed before I can use the program. Any help would be appreciated.
    • Critical Issue: Tickets Opened for Zoho Support via the Zoho Help Portal Were Not Processed

      Hi everyone, We want to bring to your attention a serious issue we’ve experienced with the Zoho support Help Portal. For more than a week, tickets submitted directly via the Help Portal were not being handled at all. At the same time no alert was posted
    • Next Page