WorkDrive API returning empty response even after placing file in Team Folder

​

Hi everyone,

I am trying to fetch a file from Zoho WorkDrive using a Deluge standalone function in Zoho People. The API call executes successfully using a configured connection, but the response is coming back empty.

I have verified the following:

The API endpoint is valid (tested separately and returns an “Unauthorized access” response without authentication)

The connection is properly configured with required scopes

The file ID is correct

The file has been moved to a Team Folder in WorkDrive

However, even after ensuring the above, the API still returns an empty response when invoked through Deluge.

I would like to understand:

What could be the reason for receiving an empty response in this case?

Are there any additional sharing or permission settings required even for Team Folder files?

Is there any specific method recommended to fetch file content from WorkDrive using Deluge?

My goal is to fetch a CSV file from WorkDrive and use it for further processing in Zoho People.

Any guidance or best practices would be really helpful.

Thank you!

1. Screenshot of Unauthorized browser response

2. Screenshot of Executed successfully screen

3. Screenshot of file inside Team Folder

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