Zoho Creator | Introducing Augmented Reality

Zoho Creator | Introducing Augmented Reality

We're delighted to announce augmented reality (AR) in Zoho Creator! Now, you can set up your own immersive 3D experiences—combining a glimpse of the real world with computer-generated graphics. AR technology augments what you see, by superimposing digital data (3D models) on real-life objects, captured by your device camera. This real-time digital interaction provides better data visualization and enhances end-user experiences, providing you with exciting new business opportunities.


AR is seamlessly accessible via web browsers, smartphones, and tablets, which facilitates the growing interest in multi-experience development platforms (MXDPs). Using AR, your businesses can provide unique approaches to key business challenges in real-world applications.

AR can enhance user experience in many ways:

  • Organizations can use AR to promote their products or services and launch innovative marketing campaigns.

  • A rich feedback loop can be created using AR in product customization and quality, where users can select the defective products and also annotate the 3D models by describing the defects.

  • Users can try out different products virtually, check if a product fits well in their rooms (in the case of furniture products) by either partial or full replacement of the original view of a product with an augmented view of the same product, and make informed choices, all within the comfort of their homes.

AR types in Creator

  • Marker-based AR: This AR-type relies on the recognition of images (referred to as markers). Markers are unique, visual patterns that your device cameras can easily recognize and process. For example, you can point your devices at markers such as scan codes or logos to seamlessly activate the AR experience. Marker-based AR works by scanning a marker, which triggers the content to be overlaid on the camera upon visuals matching the marker image For example, students can scan a diagram in their textbook and view its 3D model (projected on the diagram) through their digital devices.


  • Markerless AR: This AR type does not use a marker. Instead, it allows you to scan the real environment and place digital elements on the recognized (flat) surface. This offers more control to users, as it allows them to choose where they would like to place the virtual object (including real-life placement of virtual augmented objects). For example, furniture companies can enable customers to virtually place their furniture in their homes to check if it would fit well.

    In the markerless AR type, users can preview the models in the following two modes:

    • AR mode: This mode displays the 3D model as superimposed on its environment. Users can rotate/move their devices to view the plotted model.

    • Object mode: This mode displays only the 3D model. It allows you to view the selected/scanned model in a 360˚ rotation. You can also zoom in and zoom out the model, as per your convenience.

Note: These modes are available in the AR field and AR viewer (only for markerless inputs).

AR in Creator

In Creator, AR has been introduced across three modules:

  • Microservices - AR Library

  • Form fields - AR field

  • Pages - AR Viewer

AR Library

AR library stores AR sets of all the apps in your Creator account. You can add and manage AR sets from here. An AR set consists of AR elements such as 3D models and their markers.

AR field

The AR field in a form displays the AR sets (3D models) from the AR library as a dropdown. You can add the AR sets in the AR Inputs field property. When you access your app in live, you can choose a model from either marker-based or markerless AR sets, and you can annotate it.

AR Viewer

The AR Viewer acts as an interface for your device's camera. This interface is used to invoke the camera (only in mobile) to scan a marker for your marker-based AR sets. In your app's page, you can configure the AR Viewer's input in two ways:

  • Marker-based AR Sets: To scan the marker and plot the respective 3D model.

  • Passing the 3D model's name through page parameters to load a 3D model directly.

Illustration

1. Imagine you've created an app named Zylker Jewelry. The following flowchart shows how AR is used across this app.


This app enables you to perform the following actions:

(i) Users can use the scanner (AR viewer) on the app's Jewelry Lookbook page to scan the various designs available on your brochure and view them as popup models. They can rotate, zoom in and zoom out, and view the models in full-screen as well.

(ii) Quality assurance engineers can select 3D models of the defective jewels and also annotate them by describing the defects.

Let's take a look at how the above actions can be configured in the Zylker Jewelry app.


This app has an AR library that contains 3D models of chains (marker-based) and rings (markerless).


The app's Jewelry Lookbook page has an AR Viewer element with the 3D models of chains as its input. When users access this page, they'll be able to scan the brochure and view the available chain designs on their devices.


The app's Add Defect form has an AR field containing the 3D models of chains and rings as its AR input. Quality assurance engineers can select the 3D models of defective jewelry from the dropdown and annotate the models by describing the defects. This form also has an Assign To field, that assigns the defect to the designated Service engineer, who can view and take appropriate action.

2. Using AR, classroom education can become all the more intuitive and interactive, as it enables teaching staff to demonstrate virtual examples of textbook concepts. This, in turn, will enable students to engage more actively, learn faster, and memorize information more easily.

Let's take a look at Zylker Schools of Learning, a learning app created for teachers and students. This app facilitates interactive learning through AR technology used across the following components. Apart from these, AR functionality can also be accessed via your mobile applications.

  • AR Viewer

  • AR field

AR Viewer:

This app has an AR library that contains textbook diagrams as markers, along with their 3D models. The app's Virtual Book page has an AR Viewer element with the 3D models as its input.


When students access this page, they can click the diagrams and view them in both AR mode and Object mode — rotatezoom in and zoom out and view in full-screen as well.


When you access the app via mobile, apart from viewing the diagrams in AR Viewer (similar to web), students can also open their device scanner, scan their textbook diagrams and view them as plotted (popup) models on top of their textbook.


AR field:

This app has a New Task form that contains an AR field. This field has 3D diagrams as its input. You can assign tasks to your students, asking them to annotate the 3D models and also view the submitted tasks.


In the below GIF, the demo user Demo 3 is the Teacher profile and Demo 1 is the student profile.


You can also place stickers of the textbook diagrams on your classroom walls, which can be scanned by your students through the provided devices. Upon scanning the sticker, they can view, rotate, and annotate the 3D model of the scanned image which is mapped in the AR Library.

Thus, AR helps in explaining otherwise plain textbook concepts in a visually-appealing manner.

Feature release plan

AR in Creator will be available in C6 for Paid plan users only.

If you have any questions related to AR, please feel free to contact us at support@zohocreator.com.

Regards,

The Zoho Creator Team


    • Sticky Posts

    • Introducing Zoho Creator's 2025 Release Projection 2

      Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
    • Zoho Creator - 2023 Release Projection 1

      Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
    • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

      Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
    • Zoho Creator - 2023 Release Projection 2

      Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
    • Upcoming Updates - August 2022

      Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A
    • Recent Topics

    • Introducing custom lookup fields in the Tickets, Contacts, and Accounts modules

      Hello all, We are excited to announce a new enhancement that will empower you to further customize the Tickets, Contacts, and Accounts modules. Now, you will be able to create custom lookup fields in your Tickets, Contacts, and Accounts layouts for more
    • DKIM cannot be enabled for the domain as no verified default selector present

      Can't get the DKIM working. May you please check my account (nksy.us) to see what's wrong?
    • Collections Management: #3 Tackling Payment Failures

      Sam refreshed the dashboard. "Payment failed". Same customer. Same subscription. This is happening for the third time. He sends a usual email: "Your renewal payment failed again. Could you please check and retry?" A couple of days passed, and there was
    • How do I increase the email attachment size in Zoho CRM ?

      It looks like I'm limited to 10MB when sending an attachment using the email widget on a record in Zoho CRM. Is there a way to increase the size? Or can I use some other tool? From what I'm reading online, I'm maxed out at 10MB. Any insight would be greatly
    • Problem : Auto redirect from zoho flow to zoho creator

      Hi there, I've been waiting for zoho team to get back on this for last couple of days. Anyone else have the problem to access zoho flow? everytime I click on zoho flow it redirects me to zoho creator. I tried incognito mode but it still direct me to zoho
    • WhatsApp Channels in Zoho Campaigns

      Now that Meta has opened WhatsApp Channels globally, will you add it to Zoho Campaigns? It's another top channel for marketing communications as email and SMS. Thanks.
    • Zoho sign and creator error message {"code":9043,"error_param":"Checked by","message":"Extra key found","status":"failure"}

      Good day, I receive the error message: {"code":9043,"error_param":"Checked by","message":"Extra key found","status":"failure"} when running below code from creator to sign, void TestForSign(int ID) { //Fetch Template Details (Optional, for dynamic mapping)
    • Download a writer template as .docx instead of .pdf.

      I have been trying to implement a feature to download a writer template as a .docx and got it working partly but it isn't good. Earlier I checked our code and I saw openurl("https://crm.zoho.com/crm/org121314/specific/Template.do?action=print&step=pdfPreview&id="
    • Allow the usage of Multi-Select fields as the primary field on "Layout Rules"

      We want to force our users to enter some explanation strings when a multi-select field has been utilized. I can't understand the reason for the usage restriction of Multi-Select fields as a primary field. This is a simple "Display hidden mandatory field
    • Extract Archived Projects using Zoho Projects API

      In my organization we archive the projects when they are already completed, charged, invoiced, so that only those that are still pending process remain active. I need to access all projects (active and archived) from an external system, but the API v3
    • Ask the Experts: Five-hour live Q&A session with Zoho WorkDrive product experts

      Have questions about WorkDrive 5.0? Let’s talk! We recently launched Zoho WorkDrive 5.0, packed with powerful updates to help your team work smarter, stay secure, and get more value from your business content. From content-centric workflows and AI-powered
    • File upload support for subforms

      Dear All, Subforms help you add and track data related to your CRM records. We've always supported most of the commonly used field types in subforms, so as to cater to your business requirements. Now we're happy to extend support to file upload fields.
    • Circular record relationship in CRM

      Given there is a lookup in custom module Transactions creating a related list on the chosen Contact record. I. e. a lookup field on Transactions module points to Contacts. The related list on a Contact record can thus have have many transaction records.
    • Is it possible to pull the Zoho desk data into Zoho analytics in real time

      Hi - I am looking to add more dashboards and reports of Zoho Desk in analytics. I see there is a schedule to pull the data into analytics, but I'm wondering if there is an option to pull the data in real time instead of a specific interval?
    • How to set value of dropdown field to variable

      For the life of me, I can't figure out why the following code won't set input.status to the previousSelection. Steps to reproduce: 1. Click input.complete 2. input.status dropdown updates from '1-Backlog' to '4-Done' 3. Click input.complete again to deselect
    • [Product Update] TimeSheets module is now renamed as Time Logs in Zoho Projects.

      Dear Zoho Analytics customers, As part of the ongoing enhancements in Zoho Projects, the Timesheets module has been renamed to Time Logs. However, the module name will continue to be displayed as Timesheets in Zoho Analytics until the relevant APIs are
    • [WEBINAR][MEA] Learn how to control your inventory and multi-channel sales with the Zoho Inventory & Zoho Books integration

      Hello there, We are hosting an exclusive live webinar tailored for businesses across the Middle East and African countries, where you'll learn how to take full control of your inventory and multi-channel sales while keeping your accounting perfectly in
    • Less clicks, more connection – the usability edge of Zoho Desk

      Imagine joining a new workplace, eager to prove your skills, partner with peers, learn new tools, and build a strong foundation for your career. The standards you've set could drive pressure into your head. You now discover the organization is using Zoho
    • Tip #3 Automating total item weight calculation for your sales orders in Zoho Inventory

      Hello, Hope the day is treating you well. Last week, we saw how we could automate the calculation of total shipping charges from numerous shipments for your sales orders and invoices. This week, we will see how you can automate the calculation of total item weight for your sales orders.  How does this work? First, you are required to capture the weight of all your items using a custom field. And when you create a sales order, you can either have the system display the individual weights for you or
    • Why Format section gets disabled when we create Merge Template over PDF

      I need some assistance I have a Client who is going to give certificates to users who passes his exam. So, I am using mail merge but in ZOHO writer after I upload the PDF and create merge Template over PDF the format Section gets disabled. My problem
    • Whatsapp Integration on Zoho Campaign

      Team: Can the messages from Zoho Campaign delivered through Whatsapp... now customers no longer are active on email, but the entire campaign module is email based.... when will it be available on whatsapp.... are there any thirdparty providers who can
    • How to calculate separate totals for Product Line Items filtered by category in Quotes?

      Hello! I'm working with Quotes in Zoho CRM and need help calculating conditional totals for line items. Current setup: I have two tables in my Quote template (Zoho Writer), both displaying Quoted Line Items Table 1 (top): Shows all products where Product
    • Zoho Desk API Documentation missing a required field

      We are trying to create a section using this information. Even after preparing everything based on that page, we still get an error. The error we get is this: {"errorCode":"INVALID_DATA","message":"The data is invalid due to validation restrictions","errors":[{"fieldName":"/translations","errorType":"missing","errorMessage":""}]}
    • Fetch Subform values through a lookup of a lookup

      Hi, I'm having an issue fetching the values of a subform through a lookup field through another lookup field. The code works perfectly to show me the subform row ID, but the second I try to get any readable data, it says "Error occurred. Please contact
    • Turn Decision Box to a button

      Dear all, I need your help on CSS to turn a Decision Box to a Button. I have a Decision Box like: Turn on/off to refresh the information. (on User Input, either True or False, will refresh the information) Now I want to simulate to treat it like a Refresh
    • Emails not being received from a particular domain

      Cannot receive any emails sent from atco.com Domain is in the spam whitelist so should be no reason for it not to be coming through. Have filed a ticket and besides a generic response of we are looking at it - it seems there is no actual support workers
    • Stock Count

      The stock count is a nice new feature, but we cannot figure out how to: 1. Use it without assigning to a person, we have a team or one of multiple do stock counts as do most any company. 2. Add any extra fields to what the "counter" sees. The most important
    • Can you import projects into Zoho Projects yet?

      I see some very old posts asking about importing project records into Zoho Projects. But I can't find anything up to date about the topic. Has this functionality been added? Importing tasks is helpful. But we do have a project where importing projects
    • Send Whatsapp message from Whatsapp template with custom variables

      Hi, I'm trying to do some basic integration for sending WhatsApp messages from Zoho CRM using Zoho Desk whatsapp templates. When creating new whatsapp template in Zoho Desk we can choose ticket related fields as variables but it's not clear how to use
    • Outgoing blocked: Unusual activity detected.

      I just made payment for my Zohomail Today and have been debited so i will like to be Unblocked because this is what it says (Outgoing blocked: Unusual activity detected) Thank you i await your swift responses
    • Integrating with My Own Application and ZOHO CRM Simultaneously

      I have my own WhatsApp bot that uses my WhatsApp business account. I want to use the same phone number to integrate with ZOHO as well. What is the recommended way to do that? Should I integrate my application with ZOHO, forwarding messages whenever the
    • How do i move multiple tickets to a different department?

      Hello, i have several tickets that have been assigned to the wrong department.  I am talking about hundreds of automatically generated ones that come from a separate system. How can i select them all at once to move them to another department in one go? I can select them in "unsassigned open tickets view" but i can't find a "move to another department" option. I also can't seem to assign multiple tickets to the same agent in that same view. Could somebody advice?
    • Account for Cryptocurrency Holdings in Zoho Books/Custom Currencies?

      Hello, I've recently started using Zoho to run my small business and I've really been enjoying all of its features. However, I've been struggling to find a way to account for cryptocurrencies in Zoho Books. My company mines a Cryptocurrency token called
    • Transferring CRM Attachments to Workdrive

      relatedrecords = zoho.crm.getRelatedRecords("Attachments","Conditions",conId); attachid = List(); for each ele in relatedrecords { attachementId = ele.get("id"); attachid.add(attachementId); } for each ele in attachid { counter = 1; downloadFile = invokeurl [ url: "https://www.zohoapis.com/crm/v2/Conditions/" + conId + "/Attachments/" + ele type: GET connection : "work_drive" ]; resp2 = zoho.crm.attachFile("Deals",dealId,downloadFile); resp3 = zoho.workdrive.uploadFile(downloadFile, dealWD, "PlaceHolder"+counter+"",
    • New Customization options in the module builder: Quick Create and Detail view

      Hello everyone, We have introduced two new components to the module builder: Quick create and Detail view. The Quick Create Component It is a mini form used to create a record and associate it to the parent record from a lookup field. For example, if you have a Deals lookup in the Contacts module, then you can associate existing deals or create a deal and associate it with the contact. You can customize this Quick Create form by adding standard as well as custom fields. There is no limit to the number
    • unblock my zoho mail account. outlines@zoho.com

      please unblock my zoho mail account, outlines@zoho.com
    • SMTP email sending problem

      Hello, I've sent emails before, but you haven't responded. Please respond. My work is being disrupted. I can't send emails via SMTP. Initially, there were no problems, but now I'm constantly receiving 550 bounce errors. I can't use the service I paid
    • Mailk got blocked / Inquiry About Email Sending Limits and Upgrade Options

      Dear Zoho Support Team, My name is Kamr Elsayed I created this account to use for applying for vocational training in Germany. As part of this process, I send multiple emails to different companies. However, after sending only 8 emails today, I received
    • Forwarder

      Hi, I tried to add a forwarder from which emails are sent to my main zoho account email . However, it asks me for a code that should be received at the forwarder email, which is still not activated to send to my zoho emial account. So how can I get the
    • No chat option

      Chat option is not supported.
    • Next Page