Error when cloning Gallery
Hello, I'm cloning multiple time one event, today. I noticed that for every clone, I get the same error (screenshot). The gallery has a problem. Is the Gallery mentionnend in the summary, the event gallery ? It is not that obvious (event if this is the
Introducing: Zoho Backstage's revamped email designer
Hello everyone! We've made some major updates to the emails feature in Backstage as we know how important it is for you to keep communication lines open with attendees, send out important details about your event, and run promotions, all while staying
Left aligning emails
Hello, I'm trying to left align the content of the emails... But I don't know how. Email are usually left centered, just like this post or the editor shown on the screenshot. Help !
What's New—March 2023
Hello Backstage users, We're always looking to improve the Backstage experience, so we've worked on some enhancements to the ticketing and exhibitor features. We've also made a few other general updates as well. We hope that this will help you organize
How can I remove this button and text from my attendee emails in Zoho backstage?
I can't figure out how to remove the "sign in to event" button and the text below it from my emails in Zoho backstage.
Backstage - Cloned event date errors
When cloning an event and adding a new date, the countdown clock updates with the correct details as does the venue details. The actual date in the design and the event time doesn't reconfigure based on the new information and instead still refers to
What's New—February 2023
Dear Backstage users, This time we've rolled out a new feature to help you with further customizing your microsite in order to provide more flexibility for collecting information from event participants. Along with this, our existing features have also
Custom fields in events
Hi, I'm interested in using custom fields in Events. My use case is that we have multiple events a year (3 to 4), which are of different kinds. I like to "qualify" them by a "Kind of event" field, or by an event code. Backstage events are synchronized
Eingebetter Backstage-Kalender in deutsch
Besteht die Möglichkeit den Kalender vollständig auf Deutsch zu übersetzen?
Spotlight 36: Custom sections for your microsite
An easy way to add more elements or information to your event microsite is to use custom sections. Custom sections provide you with a space to plug in, embed, or replace existing content all the while staying in line with your selected design or theme
Hide default branding message
Warum können wir den "Zoho Backstage" Hinweis nicht aus dem Footer nehmen? Bisher haben wir alle Events geklont und die Sprachtabelle importiert, das Zoho Backstage Logo erscheint nicht. Nun haben wir ein neues Events angelegt, ohne eine Kopie zu machen,
How to resend Cancelled Event email
Hi, Is there a way to send the Mail sent when an event has been cancelled. I couldn't find a way to do it. It might be hidden somewhere in the interface, but couldn't figured how. (I need to resend it as it seems some participant didn't received it, not
What's New—December 2022
Hello everyone, As we head into the new year, here are the latest updates from December 2022. Reminder emails can be scheduled from the Reminders tab to inform participants about upcoming activities for your event or prompt them about something they should
Backstage: Event Calendar Widget for Website
Hello, Love what I'm seeing with Backstage. As an organizational coaching/advising/consulting firm, we often have many different events each month. I would like to see a widget or code to create a calendar that aggregates all of the events with filtering options for an "events" page on our company's website. A tool similar to this: https://wpshindig.com/ would be great! Thanks, Byron
UI/UX problem on time
HI, I'm editing a lot of date and bumped into a UI/UX problem. Hours can have one or two digits and depending of what is displayed, you need to enter the correct amount of digits that is diaplyed, or the cursor will mess up. The major problem is when
24 hours clocks
Hi, I would suggest to add a setting to be able to set Events hours in 24 hour format, specifically for non english speaking events. In the event below, in french, am and pm has no meaning in french. Kind regards
Customizing Portal page
Hi, As we have a lot of events, the custom domain is really usefull to see all current & future events. Our events are limied to 12 people. However I've a request to display events that have still tickets (ie, less that 12 people bought the tickets).
Reloading the draft page loads the live page
Hi, As I'm preparing on a lot of draft events, I'm constantly on the events draft page. Sometimes I need to reload that page. But everytime, Backstage reloads the live page instead. In fact, it seems there is a redirection to the live page from the draft
Configure scheduled mail
Normally my e-mails were always centred. Now I have the problem that all my mails are left-aligned and I have no possibility to change this. Is there a possibility that I am overlooking?
Spotlight 35: Curate your event gallery
The event gallery on the microsite gives your attendees a space to share their experience through pictures. These pictures can show other attendees what transpired at the event. If you have a theme or criteria for what pictures should be showcased for
Portal level reporting by attendee
Hi, When an attendee is participating to multiple events, it would be good to be able that this attendee could get a report of all events it particpated. Also, when this attendee bought multiple tickets on behalf of other attendees, the report should
Ticket customization / translation
Helo, How can I customized the ticket bought by a visitor to our event. I could not find any way to hide or display some fields. Events I'm managing are in the french speaking area. But ticket sent are in english. Where can I find the translation and
Importing attendees and getting QR codes via tickets
Hello. I need my portal to be enabled with the feature to allow importing of attendees and to bulk generate QR code tickets so that I can email to the guests... As several guests will come in groups with only 1 email address each group, please advise
What's New—November 2022
Dear Backstage users, We've worked on a few enhancements this month that we hope will help to remove friction from your event-planning endeavors. Set up the page layout for ebadges so that they can be easily downloaded, printed, or converted to physical
European date format in microsite
Hi, I'm based in Switzerland. When adding the event date to the microsite, the only medium format available is the american one (nov 17, 2022), as well as the long format contain commes that are not part of the french format).It would be nice to have
How to improve batch cloning events
Hello ! We have 2 weekly events, I have to setup. I've prepare them in advance for the whole year, that means roughly 50 weeks, 2 events per week : 100 events to clone. The only change is the date. Time, content, tickets are exactly the same. However
Track Einstellungen werden verdeckt
Wir möchten die Farbe des Tracks (die Übersetzung im Deutschen ist falsch, dort steht "Verfolgung") ändern und kommen nicht an das "Hamburgermenü", erst wenn wir einen weiteren Track anlegen. Siehe Bild.
What's New—October 2022
Hello everyone, We're always working to improve the Backstage experience for you, and this time we've rolled out a couple of updates to make your event planning even more effortless. Here's everything that's happened in the past month in a nutshell:
Which Backstage licence comes with Zoho One?
Hi I'm seing a lot of messages telling me I can't use a feature because it's only available with "higher plans". I'm a Zoho One subscriber. I thought Zoho One gave you Enterprise level to its apps. Am I wrong? Many thanks Steve
Pre-Registration - Suggestion
Suggest to add a Pre-Registration feature for non-scheduled events. Scenario is that we have a training academy and would like to collect pre-registrants prior to an actual scheduled event so we can use this as a basis for demand management and scheduling of new events for those expressing interest.
What's New—September 2022
Hello everyone, We've improved the Backstage experience for you and we hope that it will make your event planning a little more effortless. Here's everything that's happened in the last month in a nutshell. For multi-day events, you can now check
What's New—August 2022
Hello everyone, We're always working to improve the Backstage experience for you. This time around, we've enhanced features to make your event planning a little more effortless. Here's everything that's happened in the last month in a nutshell. Expo management—which
Tag filter is not working
The sort/search by tag feature is not working. We have multiple events with multiple tags, but the only filter option is all tags.
What's New—July 2022
Hello everyone, At Backstage, we believe it's the small things that make the big picture, and this month's been about just that. Our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in how
Ticket prices pulled from Eventbrite are wrong
I've setup a ticket in Eventbrite for £82.50 and selected that we absorb the fees. So £82.50 is what the ticket purchaser pays. The tickets aren't yet on sale but in Zoho Backstage they show as £88.35. Can this bug pleased be fixed - it's very confu
Can Backstage do Pre-Recorded Webinars?
Can Backstage do Pre-Recorded Webinars? We want to run a series of marketing webinars that Feel Live (ex: incoming pre-recorded questions, the appearance of a larger community that's also attending the webinar) If not Backstage, is there a better app
Backstage Roadmap to Most Requested Features
Please provide insight as to ETA for the following: 1. Backstage integration with Zoho Showtime, seems like a no-brainer. 1.a. Why does OnAir look eerily like Showtime integration we must 'pay extra for'? 2. Backstage Integration with Zoho Subscriptions
What's New—June 2022
Dear Backstage users, Last month, we made some updates and enhancements to our existing features to help you plan your events better. Here's a quick rundown of everything new you can do with Backstage: Manage 1-on-1 meeting requests in your event's
Backstage event ticket sales at the door
Does Backstage have a method--preferably a mobile app--that allows for event-day, at-the-door ticket sales for walk-in attendees? Anything that works with a chip card reader and/or swiper for a credit/debit card? Looking for something easy to set up and
Does anyone know any GREAT freelancers solid event planning background and expertise with Zoho Backstage?
Does anyone know any GREAT freelancers solid event planning background and expertise with Zoho Backstage? I would appreciate any and all referrals.
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