Pending Dispatch Status on Transfer Order TO
Hello, when our branches request stock, we initiate a TO which puts the item into a "In Transit" status otherwise someone else may try to sell that item, which could be problematic if the item has limited quantities. The problem is that if the item has
Inventory API - Create Contact throwing error JSON is not well formed
My Post parameter is : JSONString={"contact_name": "Test","contact_type": "customer","gst_treatment": "business_none","gst_no": "","billing_address": { "country": "India" },"shipping_address": { "country": "India" },"contact_persons": { "phone": "123123123","is_primary_contact":
Inventory in Balance sheet not matching with Inventory Valuation Summary
Dear Support Team, Our Inventory report is not matching with our Balance Sheet numbers due to a transaction (transaction id - 1802787000001190000) amounting to Rs. 48,700. This transaction happened back dated on 01st Apr 2024. Till August end, our inventory
Update on PDF Download Issues Caused by Antivirus Software
Hello there, Antivirus software is designed to protect your computer from malicious software and threats. However, they may mistakenly identify legitimate files and software as threats at times. This is known as a false positive. We have received reports
Partially receive PO without partial Bill?
Most of our inventory is pre-paid. Let's say we purchase 30 pieces of 3 different items for a total of 90 pieces. It is common for our supplier to send us the items as they are ready. So we will receive 30 pieces at a time. How can I partially receive
Why Composite Items Not Updating Inventory Levels After Sale?
After I complete a sale I'm noticing that the main Composite Item is reducing its available level but the associated items are not reducing their available level, they are staying the same. Reading the FAQ's on Composite Items I see the following line:
Zoho Inventory Feature Roadmap Visible To All
Hello, please consider making your feature roadmap visible to us users so that we know what to expect in future. This may appease current users who are seeking clarification on feature implementation dates, so that they can make an informed decision whether
Unbundle feature for composite items
We receive composite items from our vendors and sell them either individually or create other composite items out of them. So, there is a lot of bundling and unbundling involved with our composite items. Previously, this feature was supported in form
Cannot edit some items, get error that transaction has been reconciled
Im posting this here as i hope someone knows how to handle, as i opened a few suppport tickets with no clear response what to do. We have some items that we have to edit the beginning balance or value on. These are items with no associated transactions
Web Tab - New "Minimize" Banner Covers Up Website Functionality
The new "minimize" banner for websites opened in a Web Tab covers up any functionality of the website opened in the Web Tab that happens to fall underneath that banner. This is a real problem in some cases. For example, one of my Creator apps has an interstitial
Warehouses!!!
I have Zoho Books Premium, allowing me 1 warehouse only, why on earth I need to subscribe to Zoho Inventory Professional plan for ~950 USD just to get another warehouse!!!!!!! OR.. to subscribe to Standard plan for ~350 USD and buy 1 warehouse for 90
Make Packages from multiple sales order of a single customer
Our customers sends orders to us very frequently, some times what customer wants is to ship items from 5 to 6 sales orders in a single shipment. it will be very nice if, zoho can implement this function, in which we can select items from other sales orders of the customer.
Multiple packages in one shipment
Guys we have been asking for this for years. we want to be able to ship multiple packages for one customer in the same shipment, so as to avoid entering shipping info repeatedly, and avoid customer getting multiple tracking emails. When does this arise?
Limit of Warehouses in Zoho Inventory
Hi i have a problem with the number limits of Warehouses in Zoho Inventory. I need create 15 warehouses but the limit is 10. Its a problem because the business have much points of storage and this number can be more or less in future. How i can configure to have more warehouses? I using the paid version of zoho one. thanks
Create Package From A Picklist
Dear Zoho, Can it be made possible to create a package from a picklist? The reason our company makes a picklist is for that to become a package Our sales orders have 600-1000 items I hope that makes it clear that it's hard to delete 990 items when we
Inventory "on hand" when entering Sales order does not net off committed stock.
When our Sales team is entering a Sales Order in Zoho Inventory or Zoho Books the inventory it shows is the "physical stock" or the "accounting stock" but does not show the "Available to sell" which is truly the amount of inventory we have after netting
About maximum number of requests per minute
Hi, Our company has integrated Zoho inventory and we're using the shipping order creation and update functions and so on. Currently we're receiving "For security reasons you have been blocked for some time as you have exceeded the maximum number of requests
Zoho Quartz Screen Recording
Hello, can we get access to Quartz, please, as a standalone solution? It would be great for creating training videos for current and future staff on how to use Zoho software according to our company requirements. Thank you
Join Us for Zoho User Group Meetups: Explore Zoho Inventory and Zoho Payroll Across India!
Are you a Zoho product user eager to meet, network, and share ideas with Zoho product experts, industry peers, and local partners? If so, you're in the right place! We're excited to announce a series of interactive and engaging Zoho User Group (ZUG) Meetups
Purchase Order - Pay bill before receiving goods.
How can I create and pay a bill from a purchase order without receiving it? I purchased an item this week that requires a serial number. I will not have said serial number until I receive the item. However, the invoice has already been paid as the biller
Zoho PDFs have MALWARE
Hello, I've been using Zoho inventory for a while now, but since I've updated my antivirus etc. everytime I try and download an invoice from Zoho, the PDF gets quarantined because it contains phising malware. Is this deliberate from ZOHO?
Shipping with UPS & Shipment Export Data
So for a few years now we have tried to get UPS to work for us, we managed to get a few test labels printed but modifying the address was very tricky as you have to use the UPS state, province, country codes and changing our customer database to this
Matching Flipkart/Amazon payments with invoices
When we make a sale through Amazon or Flipkart they make an invoice for us. When we enter this into zoho books, how do we mark it paid, as the payments are lumped together and commissions are deducted by Amazon and Flipkart? So several invoices could
More Payment Gateways For South Africa
Hello, please add more payment gateways that cater for South Africa to the Zoho ecosystem. Yoco - pay now with card (integrated but there is a problem) Others to consider Payflex.co.za - pay now with card or pay later using credit from payflex Float.co.za
How to delete Composite Item Bundle to put back the bundled items into stock
In the docs it mentions this (https://www.zoho.com/za/inventory/help/items/composite-items.html#deleting-a-bundle) But i dont see where this screen is to show bundles? I can create bundles only after creating a composite item, but I dont see any menu
Zoho Inventory & Shopify
Hi Everyone, We are considering using Zoho Inventory with our Shopify Store. I am hoping someone here can let me know if this is possible or if there is a workaround. So currently we have our suppliers connected to our Shopify store, their inventory
Ask the Experts - Zoho Inventory #19: 6 hours of live discussion on the integration between Zoho Inventory and Canada Post
Hello all! Bringing you another episode of 'Ask the Experts - Zoho Inventory', where we discuss new topics every week. Our goal is to discuss every Zoho Inventory integration with you. Up this week: Our integration with Canada Post. Equally important to order management is the process of order distribution and fulfillment. You can use Zoho Inventory's Canada Post integration to ship your packages efficiently across Canada. The address validation function helps you ensure that you have the right address
Change Warhouse list positions/order
Hi All, Wanting to change the order the Warehouses show up on the drop down list. Doesn't seem to be a function?
Create new printout template in Picking List
I notice that some module like purchase_order allow me to create new template but Picking list doesn't, is there any reason? Thanks
Convert Multiple PO in 1 Bill
Does anyone know how to convert multiple POs in 1 Bill? Thank you
Multiple problems and they never get resolved
Zoho Problems as at 31.01.2021 1) Orders placed on Amazon, do not sync through from Zoho to quickbooks online correctly with correct taxes. So none of my orders from Amazon are in QBO. I now have over 7 months of transactions missing from my accounts-
How would you handle Warranty replacement parts or items in zoho inventory
Hi everyone, I'm working on setting up zoho inventory for our distribution business. We handle the service for our customers and will replace items that malfunction under a warranty basis. Does anyone else do this and how do you set it up in inventory? Do you have to create a sales order and if you want to the original item back, do you use a RMA? If so, how is it done so there isn't a credit memo associated with it? Thanks, Tim
Issue using UPS with Zoho
I am writing to find out if anyone can recommend a good shipping app that works well with Zoho. We ship many small items typically the same dimensions. Using UPS with Zoho takes a very long time to get through the fields regardless of the fact that most,
composite items and associate items
Hi, I had some struggles to set up the composite items properly, which resulted in many items that were originally part of a bundle now being inactive. So, now I have set up the items and composite items correctly, and I also managed to create a bundle
No Reports in Inventory that Show Available for Sale and Reorder Point
We are a company that allows customers to back order items and non stock items. We have noticed that Zoho does not show us the correct numbers for purchasing that we need for low level products. Everything goes off the Stock on Hand when in reality we
Item Group Attributes
Hello, I would like to see more attributes under grouped items. We sell car parts, there are several suppliers for the same part but under different brands. We want to group them together but the attributes under groups are lacking. For example, the products
How to generate 1 Purchase Order for Items on multiple Sales Orders
Hello, if I have 10+ open Sales Orders that are ready for the items to be ordered from the Vendors, I cannot find a way to multi select 2 or more Sales Orders from the list view and convert them to a Purchase Order, similar to being inside a Sales Order
New field request: Virtual Stock
Hi there, We have a Shopify store and we sell a lot of product bundles, i.e. Composite Items. If you want to sync stock of a Composite Item in Zoho Inventory to Shopify, you have to use the Create Bundle feature. This will consume stock of the associated
Multiple Warehouse Inventory Accounting and Landed Cost
We have five warehouses and 3000 SKUS. Zoho is averaging the cost of the same SKU across all the warehouses when the costs are actually very different - product coming from different suppliers and with different landed costs. Is there any way ZoHo can
Report - Sale Of Item By Salesperson
Hello, I would like to see a report where I can see how many units of a particular item is sold by a particular salesperson. We intend on setting targets for sales staff that requires them to sell minimum quantities or certain items but we cannot find
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