Resend invite
Hi, How do I resend an invitation to someone who didn't get the invite the first time around? I tried going to Setup-->User (like it says in the Help) but there was no option to resend. It doesn't display any users who has not accepted the invitation.
Add Automation starting from a File upload
Hello everyone, I'd like to create an automatic workflow starting from a file upload. Specifically, our employees have to periodically renew certain certification. Based on the certification is a fixed amount of time. I would like to insert a file and
Varying compensation for same role/job stream
I'm trying to configure our company's compensation settings for our Premium account. However, it seems that the compensation feature doesn't allow for employees to have varying salaries for the same role/job stream? For example: engineer 1 has been with
Check in/out location
Hello, We are using Check-in/out feature in our company, but the geo location is not accurate it's always pinned 2-3 streets away when click the checkin/out button. and we can't check if the app is choosing the right location before submitting. how to fix this issue or check what location is zoho app finds before submitting.
Seeing leave in other teams
Hi. I run the sales team. I have visibility of the holiday for the sales team. However, the sales team depend on Projects, Finance, and other key parts of the business, and I'd like to be able to see the leave, in calendar form, of certain people within
Mapping 1 employee to 2 different shifts
Hi, We have 5 different shifts for employees: Shift1. 7pm- 02:30 am Shift2. 02:30 am - 9am Shift3. 9am-5pm Shift4.5pm-01:00am Shift5. 1am- 9am And these are the hourly rate rules: Day shift - 1 hourly rate: 07am-9am 09 pm-5pm 5 pm- 11 pm Night shift - different hourly rate: 11 pm-01am 01am-07 am 02:30am-07 am The rate per hour is different in day shift and night shift, and as you can see, one shift starts with hours from the day shift and extends into the hours from the night shift. For example,
No Organization on the left menu of the accounts.zoho.com created
Hello, It was observed that there is no Organization on the left menu of the accounts.zoho.com created for SAML authentication with Microsoft Entra ID, even after clicking on the "View more" as detailed in the reference link
Facing some issue with ZOHO people and payroll
We are contacting you from Surge Productions! This mail is to bring to your attention that we have been facing some issues with Zoho People and Payroll! ZOHO People Issue I am the HR who is an Admin in Zoho People, but I unable to view the team data.
Problem to add leave
Hello support zoho !! I'm trying to add to leave but it throws me the following message on the date The permit can not be applied without a date of incorporation. I need help please !!
API Leave Balance
Hi there, I am looking to update the employee leave balance by using the API. Is anyone already managed this? Thank you Jean-Yves
Weekend status removal +how to show no shift
As I defined the schedule from Mon to friday starting from 21st Aug (as you can see in attached screenshot 'defined schedule') but on attendance summary view 'weekend' status is still showing. Also is there any way that I can show 'no shift' when there
How to get Approvals Line Records in Zoho People via API or Custom Function
Hi Zoho support team! I can't really find any document for getting the approvals flow of a record when using API or Custom Function. With "getRecordByID" just show Approval Status, how can I get approved people via custom function or API? Thanks.
AI-Powered Automation for Repetitive Tasks
Incorporating AI into Zoho People can streamline and automate repetitive administrative tasks, boosting productivity and efficiency. Automate Data Entry: Use AI to auto-capture and input data from emails and forms, reducing errors. Schedule Management:
Employee Salary Data - Not Available in Analytics
The data in the Employee Salary form does not seem to sync to Zoho Analytics. Without this table, it is unclear to me how one would put together a basic report of wages earned by an hourly employee based on hours worked in the Attendance tables that are
Performance appraisal cycles on Employee-Profiles
Unless I am missing something, I don't see a way to include Employee Profiles with Appraisal Cycles -- we run a small real estate team, so the agents aren't employees (contractors paid by our broker) however we still do recurring performance reviews --
Which Biometric system integrate with Zoho People
Good Evening, I would like to integrate Zoho People with an attendance machine. I have contacted a lot of vendors for the same, but they are not sure if their machines can be integrated with zoho people. If you could suggest some machines, kindly let
Zoho People <-> Microsoft Azure AD
Hi I would like HR to post a new user in Zoho people in zoho preboarding which they convert to a "real" user. When this is done, I would like Microsoft Azure AD to receive the same information and create a user in Azure AD. Can this be solved in any way
Time sheet reminder and Leaves
Good day everyone, We are having 2 issues with the time sheet reminder option. Issue number 1. We are not allowed to change the message that is being sent via email. This is bad because it's in english and we live in a french province. Also would be very
#7 Tip of the week: Delegating approvals in Zoho People
With Zoho People, absences need not keep employees waiting with their approval requests. When you are not available at work, you can delegate approvals that come your way to your fellow workmate and let them take care of your approvals temporarily. Learn more!
Employee Salary
The Employee Salary form is problematic for two reasons. Perhaps this is US-centric, but I believe these issues are also common in other regions. First, it should be renamed Employee Pay (or Employee Compensation). Salary has a specific meaning of annualized
Zoho People U.S. Compensation Setup
We're new to Zoho and Zoho People Plus. So far, we like what we see as an HRIS system to suit our small USA-based (under 20-person) non-profit. However, we can't figure out how to configure the Compensation Service to reflect our workplace. We'd simply
Staff reimbursements integration | Zoho People to Zoho Payroll.
I am writing to request assistance with the integration process between Zoho People and Zoho Payroll. Specifically, we need to streamline the reimbursement request workflow for our employees. Our current process involves employees raising reimbursement
Zoho People filter employee API not working
I could not filter employees from ZOHO people API using searchParams feature. Whatever JSON format I try in postman, the API always returns 400 Bad request. There is no sample CURL request or example provided in the API document which I can refer to.
Attendance Import Format
Hi, every time I import my attendance, it keeps giving me this error. Kindly help. I've tried uploading in different date-time formats such as 01/Sep/2023 xx:xx:xx or xx/xx/xxxx HH:MM but to no avail.
Work From Home Request
I am trying to find a way to submit a form via Zoho People when they want to request a day to work from home. I have created a "Job" in Zoho People that they can use to track payroll on that day. However, is there a way to create something that sends an approval request to HR. Even if it is not directly related to the clocking in/out function? So essentially, a pre-form they create and send to HR to be approved, requesting permission to work from home. This creates some sort of "paper" trail to HR
Zoho People - performance management in two countries with different appraisal cycles and timings
We are trying to set up our performance management appraisal cycle for two countries. Both countries have different appraisal cycles. Country 1: Set appraisal cycle (Apr - Mar) with reviews are done quarterly. Country 2: Appraisal cycles are based on
How to disable time log on / time log off
Hi We use zoho people just to manage our HR Collaborators. We don't need that each persona check in and out the time tracker. How to disable from the screen that ?
Training on using zoho people
I am writing to request training on the use of the Zoho suite. Given the increasing importance of this platform in our work environment, I would like to deepen my knowledge and skills to optimize its use. A dedicated training session would help me better
Multiple Tasks
Hey there! I'm Samsul, I facing an issue with the Task Timer in ZOHO People. When I click the timer button, it automatically creates multiple identical tasks in a row. Initially, I thought it was a glitch, but now it happens with every click when starting
Leave balances reverted after customizing
Hi, We are migrating to Zoho People and I customized leave balances for like 10 employees and it was fine for like a week. I’m not sure if it was the issue but after bulk importing some other users, my leave balances that I customized for the 10 employees
Widgets in People 5
I'm trying to add a button widget in one of our test sites, created using the Zet-CLI Tool. When I host the Widget externally it runs fine, making a call to a UK Government API and downloading some json and displaying a table of data. If I try to host
Accidentally deleted employee user account
Hello, I have accidentally deleted a user account for one of my employees of an organization. I need to recover this account immediately. Please advise. Thanks, Ryan.
people.zoho.com is currently unable to handle this request. HTTP ERROR 500
Whenever I try accessing my Zoho People account, this is what I receive: This page isn’t working people.zoho.com is currently unable to handle this request. HTTP ERROR 500
Is there as way to shut off the invitation when you set up a new user?
Is there as way to shut off the invitation when you set up a new user? I would like to get all my users in the system, my org structure set up and tested, etc, BEFORE I invite the users. I did not see a way to shut of the automatic invitation email. The only way to get around it is to set up the users with no Email ID. However, when you do that - you get into the problem of not being able to update a user's Email ID (which makes NO sense whatsoever). If I set up a user with an incorrect email
Zoho People / Sage integration
Hello! I am looking into using People as we currently only use the basic features. Our HR Department have asked me a couple of questions and one of them is does people link with Sage? I *think* the answer to this is No, as can only see Quickbooks on the
Establish shifts per day
Hi! I want to establish two shifts on different days. The idea is that from Monday to Friday the shift is from 09:00 to 14:00 and on Tuesdays and Thursdays the same person also has another afternoon shift from 16:00 to 18:30. How do you do that in Zoho
Zoho people - holidays apear on zoho calender?
holidays that are stored within zoho people holidays can they be subscribed to within zoho calender?
Forms API - API Limited Exceeded
Hello, I have a problem with forms API in Zoho People, it returns only 200 row I got this error 'errors': {'code': 7021, 'message': 'Maximum record limit 200 is exceeded Is there any solution for this? Best Regards, Esraa
Request for Accurate Human Translation
Hello, I've been testing Zoho People recently, and I've noticed that the current French translation is inadequate for effective use. I believe that having a proper translation done by a real human would be relatively quick compared to the immense benefit
File Upload and Add via API
I've been attempting to upload to via the Files api and I have been hitting the wall with actually getting the file to attach. What type is the API expecting ? Base64 Encoded ? When I do I get a 414 Error. I would appreciate your help as I am currently
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