Insert image as part of a question
Hi, I want to insert a image in the question part (not in the answer part) of Zoho survey, so I can ask a quesion about this image. Does anybody know how to do that (if possible)? Thanks, Mischa
API to collect surveys?
We need to automatically download survey results to a database when a survey is completed - can Zoho Surveys automatically email (or send via RestAPI) a survey after its completed?
have a hidden field
is it possible to have a hidden field the way it exists in webforms? I would like to be able to have a field which is hidden, but be able to populate it with either information I already have (merge tags) or fixed information.
How to integrate Survey results in Zoho CRM to access Survey results via link
Hello @all, I know how to connect surveys to Zoho CRM and save results as attachments. But this is not very useful because the results are only available as PDF. So I'm looking for a way to make the results accessible like ZohoCRM does when you start
Can the default date format be set to dd/mm/yyyy or yyyy/mm/dd?
This is essential for many non USA regions. Trying to work with the illogical american mm/dd/yyyy format is driving me nuts and renders Zoho Books almost unusable. Not to mention the fact that dates on documents become incorrect eg Invoice dated 10th May reads as 5th October in countries where we don't use the american format.
Is there any integration between Zoho Survey and Wordpress websites?
I would like to ask you if there is any integration between zoho survey and wordpress or joomla sites. We would like to use a Zoho survey as a pop up in each page in one website which we will create (we do not know yet if it will be in wordpress or Joomla)
Calculate totals in Survey report email
I have multiple survey questions that all use the Likert Scale question format. Is it possible to total the value of all question responses and display the result in an email to the survey respondent using the Email trigger feature. Thanks, Ryan
Can I limit the Number Choices for Multiple Choice Questions?
I need to create a multiple choice answer question where the respondent can select up to 3 total answers. How can I limit the respondent to 3 answers max?
Making and exam/test on Zoho Survey
I love Survey, but I want to create a test for some students and email it to them using Zoho survey. Is there a way to input correct and incorrect answers, so that the report marks the answer as either correct or incorrect? Also, is there a way to have the app collate all the answers and give an overall score/result? Thanks in advance.
Edit survey response with custom variable?
We have custom variables that are passed with the survey URL. Unfortunately I don't see a way to edit these custom variables on submitted responses. Is there a workaround? I tried appending tto URL but it oesnt work. Exmaple https://survey.zoho.com/editresponse?responseid=000000&surveyid=000000&name=name. doesnt seem to work
Multiple Respondents for One Survey Submission?
Does anyone know of a way to allow multiple respondents to complete only one survey and then also see (while completing the survey) the responses for their fellow colleagues who already answered that question? The situation is that our new customers have within their own organization, multiple employees that will need to assist in the one survey response. Since we don't always know which new respondent is the "who" that will have the answer, we need multiple respondents to be able to view the response
"Public link of this response" - Is there a way to not have our survey's responses be public?
Hi Zoho, Whenever a user completes a survey, a "public URL" is created with the users response. Is there any way to disable a survey from publishing the responses to a public URL?
Updating CRM Contact Info with Survey and Empty Field
Good afternoon, I am working on a survey to allow my contacts to update their own information. Thanks to the integration of Zoho CRM and Zoho Survey, I could populate the answer with the existing information, and people can update them if needed. However,
Can you pass a hidden field value OR log WHO sent the survey?
Hi there, We want to use Zoho Surveys as a post-support survey tool where our client services team member will send the link to a user to complete after they have had a support call or ticket answered via an email sent against a Zoho CRM Contact. We want to match the responses to the agent. We can pass the name of the support tech in a URL variable but then it is easily edited by the customer once the field is populated. So I would like to have the ability to pass a URL variable that creates a hidden
Anonymous Responses
Is there a way to send a Zoho Survey, and keep all responses anonymous? I am using the free trial version of Zoho Survey, and I see where IP Addresses are attached to responses and I am really hoping I can get rid of that. Thanks!
Integrating responses to a ZOHO survey into a potential in ZOHO CRM
The satisfaction survey I've created can be sent via ZOHO campaigns to Contacts that have a Won potential against them. So far so good. The next step is to integrate the responses to the questions back into ZOHO CRM. Here I can see that mandatory fields set up in ZOHO CRM Potentials filter through - so that I'm asked to select a corresponding question. See screen shot below. Naturally the potential name, stage etc., shouldn't be overwritten with the answer to a question in the survey. I do not want
shuffle questions (quiz)
Hi, is there a way to shuffle the order of questions within survey? I know we can shuffle the actual answers/options, but I want to be able to shuffle the questions as well. any suggestions? Thanks
Zoho Survey for reselling for a research company
Hi, We need to use Zoho survey as a reseller of the the survey tool to our customers to conduct their feedback and survey. Just like how Zoho analytics provides option for on premise license based purchase - reseller model , can we purchase 10000(e.g
Is it possible to show the correct answers to the quiz at the end?
I can see that Zoho Survey will show the score for each question at the end of the survey and total those answers for a value divided by 100. I would like to present the person who takes the quiz with the correct values for anything that did not match.
customer survey with star rating- to a publish report but in stars
So creating a survey was simple but the next is to take the customer responses in the star formate and publish them on our website. I have open analytics but there is no obvious way. Any ideas please
Is there a way to check who is visiting our Survey but not Responding?
Our survey is minimal and designed to be taken in less than a minute, but we're seeing only around 19% of those who click the link to check our survey actually provide feedback, and those that click the link are approx 20% of all outbound survey links
CRM integration error - "Record Id not available to update the record."
Hi, I am trying to synchronise my Survey with the records in my CRM but when I look at the CRM sync status it shows me that none of the records are successful with the cause of failure to be "Record Id not available to update the record." - Screenshot
Formatting question text in survey editor?
I only see that as an option for a descriptive heading, but not for actual questions. I'd like to be able to make parts of a question bold and other parts in a smaller font. Is that possible?
Backgrounds & Buttons
Is there a way to remove the background entirely and to change the color of the buttons/progress bar? I have selected Natural as my theme, which has a grey background and blue buttons/progress bar. I want a white background and red buttons/progress bar. Is this possible?
Next page button lands user at bottom of next page
Is anyone else having the problem that when users hit the "next button" at the bottom of the Survey page, it goes to the bottom of the next page? Is there a way to fix this? Our users aren't always very tech savvy and may miss the questions above that. (I can't make all of those questions mandatory because they aren't relevant to every user and they'll give up if they have to check n/a on every one of them. I've tried that!)
Allow only one response per computer
How does Zoho Survey do this? I don't think it's by IP address...?
Update existing record in Zoho CRM
Is there any way to update a record with details in Zoho CRM after a survey is filled out? For example I create a survey for Joe Bloggs in Zoho Survey and add his title but want to update Joe Bloggs existing record in the CRM with his job title
Matrix Grid Formatting
Is it possible with a matrix grid question to lock the columns so when the respondent scrolls to a row that is farther down the screen, the column questions are still visible? Similar to freezing rows in Excel? Also, is it possible to make the column of row choices or columns shorter? I'd like to have them all viewable on one screen, so the respondent doesn't need to scroll right.
Email form
I am trying to email a survey to the email added, is that possible?
"None" logic option for multiple response questions
A none logic option is necessary for multiple response questions. If the respondent selects none, it should then prevent them from selecting the other options.
How to add a zoho user to manage surveys?
Hello, We have updated our Zoho Survey plan to Standard Version. I'm the manager for our zoho products (crm,creator,reports, campaigns, support), but other users will work with surveys (like in the others zoho products). How can I add other user to manage the surveys? Thank you in advace and best regards,
I want that people should be able to upload documents to my Zoho survey
I want that people should be able to upload documents to my Zoho survey is it possible?
Reset survey results
Hi, So I've created a survey, added it to a Zoho Campaign, and sent the preview around to a few people in the office to test. So far so good, but now I have survey results that I wish to clear out before sending this out to my customers. How can I clear out or reset the survey responses before sending the live survey?
Phone number box for a survey question
I was trying to have phone number entry box on my survey but whenever users put in their phone numbers they get error messages saying that the number they entered should be between -2145676532 to 2145676532. I used numeric box and i'm unable to increase the max number a user can enter??
How can I make a question where the sum is equal to 100?
OK so I want to be able to ask a question and have the person fill in the answers- like "of these four options, put the percentage you use A, B , C and D...All must equal 100... How do you do that/??
Limit number of choices in a multiple answer box
I want only three of the buttons to be selected at the same time out of multiple answers. How do I do that?
Unable to unclosed my survey
I have unlocked my survey removed the restrictions and yet when the survey is open, it states 'this survey has closed'. Please help.
HTML
Can HTML tags be added to the header or question fields? It appears not, but is there a trick to allow HTML? I am looking to add logos to the headers of each section, for example, as well as a link to a page of reference material needed to complete the survey.
URL parameters of Campaigns to Survey
Hi Team I need to create a Zoho Survey URL to send the survey from Zoho Campaigns and I preload the contact details of Campaigns accessing the Survey. For example, in the Survey https://survey.zohopublic.com/zs/eFikCu I need to confirm their contact data in the Survey. How do I create URL to preload data Name, Last Name, Email and ZIP Zoho Contact camp sites to confirm that the Survey? I have used in the fields of Survey autofill option. I just need to know how to think the URL with combined labels
Answers zoho survey
Hello, I asked this before, but I didn't get an answer: People filled out my zoho survey more than a week ago, but I received the answers this weekend. Why does it take more than a week to receive answers when people filled out your survey? Thanks in advance, Charlotte
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