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• Recent Topics

• Support - what am I doing wrong?

  Hi Everyone - I'm a new user and looking particularly for a replacement mail service. I'm just a home user not a professional but I do look after half a dozen domains. Zoho looks lovely and I'd like to switch but just want to get answers to a few 'easy'

• Consider Making Printing Easier (UI)

  I'm using Zoho Analytics in much the way that it was intended when it was "Zoho Reports" - as a way to pull together information across several apps in the ecosystem. I have a dashboard that I need to run each week for every employee (change the filter

• Email Routing to Zoho from Cloudflare

  Hello, I'm new to Cloudflare, having had my domain hosted on Fasthosts and just used it for email forwarding. I'm looking for a little help to configure my email routing/hosting. I've looked at the documentation but haven't found exactly what I need to

• Emails

  Good Morning, Is anyone else experiencing emails bouncing back? Thanks,

• Secondary Reporting Manager permission level

  Hi, same time last year I was speaking to Zoho about the use of a Secondary Reporting Manager and certain challenges that I was facing. at the time, I was told that this functionality did not exist. I am still facing challenges, so I would like to ask

• why is my folder list is gone?

  Hi, All my email folders are gone, i cant found any email. could you please check it?

• Our ZOHO mail is not working

  ZOHO mail is not working for any of our company's employees. All are able to access it in mobile. But not in laptops as a app or in webpage. please help asap.

• Request to Release Email Aliases for Our Domain

  Dear Zoho Support Team, Greetings, We are currently configuring the email system for our organization in Zoho Mail and encountered an issue while creating several email aliases. When attempting to create these aliases, we receive the following error message:

• Changing Base Currency to USD (we are based in the UAE)

  Hello everyone, Good day. We are based on the UAE and our bookkeeping is in USD. I followed the online resource that I select the country first where the currency I want as base is native then later on changed the country once the whole setup is done.

• Error "The domain pinakajewels.com appears to be already in use in another organization. Learn More"

  Hi Team, I have the following account with zoho mail Organization ID: 644368849 This zoho mail account was earlier mapped to www.senacareese.com I no longer own the domain www.senacareese.com I wish to map www.pinakajewels.com to the same zoho mail account.

• Add personal Facebook to Zoho Social

  Hi. is there any way i can post to my business and personal Facebook and Instagram at the same time when I make or schedule a post?

• Option to Delete Chats in IM

  Currently, there is no option to delete any chats in IM, regardless of their source.

• Please Enter Valid Amount

  Where to enter amount while importing file in journal.?

• How to create a custom motorbike rental contract based from the customer list and print it.

  I would like to enter the customers information and then print out the contract with there name and information needed. how can I do this. I have the Zoho Books only. I'm just starting. Thanks

• LAST YEARS TRANSACTIONS

  How do I obtain a statement for transactions from last year - 2025

• Missing Company Name on Estimate

  Hi there, I noticed that On some of my estimates (either new or old) the Company name disappeared and not shown neither on Zoho Book Client page nor on the estimate. Please note that on the PDF generated months ago, the estimate contains the company name.

• Não estou recebendo código de autenticação (Instagram)

  Olá, utilizei uma das minhas contas de email Zoho para criar um cadastro no Instagram, o email com o código de autenticação de confirmação da conta não chega no meu email Zoho (nem.ma caixa de spam, nem na lixeira, e nem em outras pastas). . Já solicitei

• Automation #7 - Auto-update Email Content to a Ticket

  This is a monthly series where we pick some common use cases that have been either discussed or most asked about in our community and explain how they can be achieved using one of the automation capabilities in Zoho Desk. Email is one of the most commonly

• Recurring Invoices not generating – "Next Invoice Date" has passed despite "Active" status

  Hi everyone, We are currently experiencing an issue in Zoho Books where our recurring invoice profiles are not generating invoices/drafts as scheduled. The Problem: As shown in the attached screenshot, the "Next Invoice Date" (Nächstes Rechnungsdatum)

• #3 Stop Retyping the Same Things

  Imagine a store where customers keep walking in and placing different orders throughout the day. The store owner manually enters every product name, price, tax and description while creating invoices. During a busy day at work, the store owner had to

• Creator List not showing

  I've edited a list in creator, but when I open it in the live version the list is completely different. Anyone know why this is happening? Edit Version: Live Version:

• Functionality based URL to find records due today or in the next week

  I need to construct a URL to filter a view to records where the evaluation is due soon (i.e. in the next 7 days). To me, that includes today, but Zoho has a different opinion. Zoho defines 39 as NEXT_7_DAYS but this gives unexpected results. https://creatorapp.zoho.eu/...#Report:My_Evaluations?Evaluation_due_by_op=39

• Automated entries past the current month in a calendar report

  Hi all, I have an automation problem. I have a form which on successfull entry adds either 5 or 10 more of these entries with a slight change so our customers can see it throug a calendar report on the webiste. The entry put in manually shows up perfectly

• Problem: New Email Consistently Failing to Sync/Display in Inbox

  Recently, I have noticed that my Zoho Email inbox does not indicate I've received a new email, until I go to *another* folder and then return to the inbox. Only then will new emails be displayed. This has happened 100% of the time, during the past few

• Upcoming Webinar: Landing page optimization strategies you need in 2026

  If users are visiting your landing page but not converting, your page is trying to tell you something. The key is knowing what to optimize. Sometimes a landing page doesn’t need a complete redesign. A better CTA, fewer form fields, clearer messaging,

• Nueva edición de Meetups de Español Zoho Community - Junio 2026

  ¡Vuelven los Meetups de Español Zoho Community a España! ¿Te gustaría convertir más visitas y clics a tu página web en clientes de tu empresa? Esto es muy sencillo gracias a las soluciones de software de Zoho, como bien sabéis. Y es por ello que estamos

• How to make the birthday date field available without the year?

  Hello, I wonder if I can have the date of birthday field without the year. A lot of people dont like to say the year they were born. 

• Marketing Tip #33: Build trust with behind-the-scenes content

  Customers are more likely to trust a brand when they can see the people, process, and care behind it. Behind-the-scenes content adds that human layer to your business. It shows that there’s a real team behind the store packing orders, checking quality,

• Marketing Tip #9: Track your traffic sources

  Not all marketing channels work equally well. Knowing whether your visitors come from Google, Instagram, or email helps you focus on what actually drives sales. Try this today: Check your Zoho Commerce reports or connect Zoho PageSense to see your top

• Remove ####,####.## Placeholder from Number & Decimal Fields in Zoho Creator

  Just wanted to share a small UI workaround I used in Zoho Creator. By default, Number and Decimal fields show placeholders like: ####,####.## Sometimes this doesn’t look clean, especially for read-only calculated fields in custom UI designs. I was able

• Default ticket template in helpcenter

  Hello, I have a web form and a ticket template created. How can I make that my default ticket template? If an user clicks New ticket or create a ticket, I want that template to be the default one. Thank you for the time and info.

• Whatsapp Limitation Questions

  Good day, I would like to find out about the functionality or possibility of all the below points within the Zoho/WhatsApp integration. Will WhatsApp buttons ever be possible in the future? Will WhatsApp Re-directs to different users be possible based

• Adding a custom formula field from sub-forms

  I have used my 5 Aggregated Sum fields in the subform. I have another column I want to add a summary of. This can be in a separate section/field. The formula field won't pull in information from the sub-form. How do I pull information from the sub-form

• New feature: Usage dashboard in Zoho Sign

  Hello! Zoho Sign's new usage dashboard lets organization administrators monitor product adoption across teams, identify unused plan features, and view the environmental impact of every envelope. The dashboard includes six panels: Envelopes sent, Feature

• Introducing the New Zoho Assist Quick Support Plugin

  We are thrilled to announce the new Zoho Assist Quick Support Plugin, the upgraded and enhanced version of the Zoho Assist Customer Plugin. This new plugin allows organizations and IT administrators to deploy it directly onto their customers’ devices,

• Account Reconciliation via API

  I am suggesting that the Zoho Books team considers making it possible to do an Account Reconciliation via API. The use case I have in mind is specific, but also fairly common: merchant services clearing accounts. Currently, the only way to reconcile an

• All new Address Field in Zoho CRM: maintain structured and accurate address inputs

  Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24

• When will Zoho Trident come to Linux?

  It already is implemented for MacOS, which is *nix based operating system. When will it be ported to Linux?

• 普段使っているAI、Zohoと繋げてもっと便利にしませんか？【Zoho MCP】

  みなさんこんにちは、ゾーホージャパンの岸本です。 ChatGPTなどのAI、普段から使っていますか？ 最近は「AIを使う」だけでなく、 普段利用している業務ツールとAIを繋げて活用するケースが増えてきています。 そこで6月のコミュニティイベントでは、Zoho社員セッションでZoho MCPを取り上げようと思います。 【Zoho MCPって？】 Zoho MCPは、AIとSaaSアプリケーションを連携するための仕組みです。 ----------- MCPプロトコルをサポートしているLLM（一例）：

• Zoho Commerce and Third-party shipping (MachShip) API integration

  We are implementing a third-party shipping (MachShip) API integration for our Zoho Commerce store and have made significant progress. However, we need guidance on a specific technical challenge. Current Challenge: We need to get the customer input to

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