I have reviewed all the Knowledge Base material and there is no information on what happens when a contact has reached the Email Frequency Limit.
- What happens when a contact has reached the weekly email limit, but is qualified for another Journey that includes an email component OR included on an Email Campaign?
- Will that email be delayed and sent the following week or does this limit disqualify them for receiving the email at all?
The Knowledge Base page only has information to turn on/off this setting.