Présentation des pipelines connectés, pour une transition fluide des données entre les pipelines

Présentation des pipelines connectés, pour une transition fluide des données entre les pipelines

Bonjour à tous !


Nous avons récemment présenté les Pipelines d'Équipes - la dernière mise à jour majeure de Bigin pour transformer et unifier les opérations clients pour les petites entreprises. L'un des retours que nous avons reçus de nos premiers utilisateurs est que lorsqu'un enregistrement atteint un certain stade dans un Team Pipeline, ils souhaitent qu'un nouvel enregistrement soit créé dans un autre Team Pipeline avec les informations reportées du pipeline précédent. Pour répondre à cette demande, nous introduisons les Pipelines connectés, une nouvelle fonctionnalité qui automatise le transfert transparent des enregistrements d'un pipeline à l'autre.


Comment les pipelines connectés peuvent-ils aider votre entreprise ?


Prenons l'exemple d'une entreprise de décoration d'intérieur - Zylker Interiors - qui propose des espaces de travail intérieurs pour les bureaux. Elle a mis en place 3 Team Pipelines différents à Bigin.



Pipeline de ventes

Pipeline de production

Pipeline d'installation

L'équipe de vente de Zylker utilise ce pipeline pour entrer en contact avec des prospects à la recherche d'intérieurs de bureaux et les convertir en clients.

Une fois qu'un nouveau client a rejoint l'entreprise, l'unité de production de Zylker utilise ce pipeline pour gérer les ordres de production du client.

Après l'achèvement d'un ordre de production, l'expédition vers le site du client et le processus d'installation qui s'ensuit sont gérés dans ce pipeline.


Dans le cas de Zylker, chaque fois que l'équipe de vente conclut une affaire dans le pipeline de vente, il serait idéal qu'une nouvelle commande soit instantanément créée dans le pipeline de production. De même, une fois la commande terminée dans le pipeline de production, l'idéal serait de créer automatiquement une demande d'installation correspondante dans le pipeline d'installation.

 

Les pipelines connectés peuvent vous aider à automatiser l'ensemble de ce processus, éliminant ainsi le travail manuel et les erreurs liées à l'intervention humaine.




Comment cela fonctionne-t-il ?


Pour réaliser des pipelines connectés, nous introduisons une nouvelle action dans les flux de travail : "Créer des enregistrements connectés".




1. Avec cette mise à jour, vous pouvez configurer un Workflow qui se déclenche chaque fois que l'étape d'une Offre est modifiée. Vous pouvez spécifier l'étape exacte dans la section Conditions.

 

2. Dans la section Actions, vous pouvez cliquer sur l'action "Créer des enregistrements connectés" et choisir le prochain pipeline d'équipe dans votre processus d'entreprise. Dans le cas de Zylker, il s'agira du pipeline de production après la conclusion d'une affaire dans le pipeline de vente.

 

3. Dans l'écran Créer un enregistrement connecté qui s'affiche, vous pouvez mapper les champs entre les deux pipelines afin que les informations de l'enregistrement de l'affaire soient correctement reportées dans l'enregistrement de la commande lorsqu'elle atteint le pipeline de production.

 

Désormais, chaque fois que l'équipe de vente conclut une affaire dans le pipeline de vente, une nouvelle commande est automatiquement créée dans le pipeline de production. Cela permet d'éviter les efforts manuels et de gagner du temps, car l'étape suivante du parcours du client démarre instantanément dès que l'équipe a terminé l'étape précédente.

 

De plus, lorsqu'un commercial ouvre un enregistrement d'affaire qui a déclenché le workflow pour créer une nouvelle commande, il peut également voir l'enregistrement de la commande dans l'onglet Enregistrements connectés. Le commercial peut ainsi suivre l'état de la commande. Ainsi, Connected Pipelines permet à vos équipes de rester unies grâce à la boucle d'information connectée à travers Team Pipelines.




Disponibilité

 

Si vous utilisez déjà la version Team Pipelines de Bigin, alors Connected Pipelines sera déjà disponible pour vous. Vous pouvez vous en assurer en vérifiant si vous voyez l'action "Créer des enregistrements connectés" lorsque vous créez un flux de travail.

Nous avons publié un guide d'aide détaillé pour vous aider à démarrer avec Connected Pipelines.

Essayez cette nouvelle amélioration et faites-nous part de vos réactions dans les commentaires ci-dessous.

 

Pour ceux qui n'ont pas encore essayé Team Pipelines, nous vous suggérons de remplir ce formulaire et nous activerons Team Pipelines pour votre compte. Nous vous conseillons de passer à Team Pipelines le plus tôt possible car nous nous préparons à le déployer pour tous les utilisateurs de Bigin.

 

Sur quoi d'autre travaillons-nous ?

 

Nous avons écouté activement vos demandes de fonctionnalités et nous travaillons sur un grand nombre d'améliorations, notamment l'intégration de Whatsapp, l'affichage du calendrier pour les activités, les pages de réservation en ligne, les formulaires Web pour Team Pipelines et bien d'autres encore.

 

Restez à l'écoute pour de nouvelles mises à jour !


      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ



                                ご検討中の方

                                  • Recent Topics

                                  • Blueprint or Validation Rules for Invoices in Zoho Books

                                    Can I implement Blueprint or Validation Rules for Invoices in Zoho Books? Example, use case could be, Agent confirms from client that payment is done, but bank only syncs transactions tomorrow. in this case, Agent can update invoice status to done, and
                                  • Resetting auto-number on new year

                                    Hi everyone! We have an auto-number with prefix "D{YYYY}-", it generates numbers like D2025-1, D2025-2, etc... How can we have it auto-reset at the beginning of the next year, so that it goes to D2026-1? Thanks!
                                  • Delivery and handling of documents e-stamped using Zoho Sign

                                    Hello everyone! Zoho Sign makes it easy to pay non judicial stamp duty online and automatically attach the digitally generated e-stamp challan to electronic documents. We also manage the delivery of physical e-stamped papers. We periodically receive these
                                  • The Social Wall: December 2025

                                    Hello everyone! As we wrap up the final edition of the Social Wall for 2025, it’s the perfect time to look at what went live during December. QR code generator From paying for coffee to scanning metro tickets, QR codes are everywhere and have made everyday
                                  • Custom AI solutions with QuickML for Zoho CRM

                                    Hello everyone, Earlier, we introduced Custom AI Solutions in CRM that let you access QuickML for your custom AI needs. Building on that foundation, we’ve now enabled a deeper integration: QuickML models can be seamlessly integrated into CRM, and surface
                                  • Helper Functions and DRY principle

                                    Hello everyone, I believe Deluge should be able to use 'Helper functions' inside the main function. I know I can create different standalones, but this is not helpful and confusing. I don't want 10000 different standalones, and I dont want to have to
                                  • Add specific field value to URL

                                    Hi Everyone. I have the following code which is set to run from a subform when the user selects a value from a lookup field "Plant_Key" the URL opens a report but i want the report to be filtered on the matching field/value. so in the report there is
                                  • Introducing workflow automation for the Products module

                                    Greetings, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to Bigin's Products module. The Products module in Bigin now supports Workflows, enabling you to automate routine actions. Along with this update,
                                  • Power up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!

                                    Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficient
                                  • Zia Formula Expression Generator for Formula fields

                                    Hello everyone! Formula fields are super useful when you want your CRM to calculate things for you but writing the expression is where most people slow down. You know what you want, but you’re not fully sure which function to use, how the syntax should
                                  • The reason I switched away from Zoho Notebook

                                    My main reason for switching to Zoho was driven by three core principles: moving away from US-based products, keeping my data within India as much as possible, and supporting Indian companies. With that intent, I’ve been actively de-Googling my digital
                                  • Notes badge as a quick action in the list view

                                    Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
                                  • Add multiple users to a task

                                    When I´m assigning a task it is almost always related to more than one person. Practical situation: When a client request some improvement the related department opens the task with the situation and people related to it as the client itself, the salesman
                                  • Where is the settings option in zoho writer?

                                    hi, my zoho writer on windows has menu fonts too large. where do i find the settings to change this option? my screen resolution is correct and other apps/softwares in windows have no issues. regards
                                  • CRM project association via deluge

                                    I have created a workflow in my Zoho CRM for closing a deal. Part of this workflow leverages a deluge script to create a project for our delivery team. Creating the project works great however, after or during the project creation, I would like to associate
                                  • Issue with Zoho Creator Form Full-Screen View in CRM Related List Integration

                                    Hi Team, We have created a custom application in Zoho Creator and integrated it into Zoho CRM as a related list under the Vendor module, which we have renamed as Consignors. Within the Creator application, there is a form named “Pickup Request.” Inside
                                  • Wrapping up 2025 on a high note: CRM Release Highlights of the year

                                    Dear Customers, 2025 was an eventful year for us at Zoho CRM. We’ve had releases of all sizes and impact, and we are excited to look back, break it down, and rediscover them with you! Before we rewind—we’d like to take a minute and sincerely thank you
                                  • Directly Edit, Filter, and Sort Subforms on the Details Page

                                    Hello everyone, As you know, subforms allow you to associate multiple line items with a single record, greatly enhancing your data organization. For example, a sales order subform neatly lists all products, their quantities, amounts, and other relevant
                                  • Customer Parent Account or Sub-Customer Account

                                    Some of clients as they have 50 to 300 branches, they required separate account statement with outlet name and number; which means we have to open new account for each branch individually. However, the main issue is that, when they make a payment, they
                                  • Drop Down Value

                                    Hi, May I know why Zoho Flow treat this drop down as number and not as string. If so, how can I fetch the right value for filtering. This field is from Creator, in Creator upon checking by default it is a string since it's not a lookup field.
                                  • Projects custom colors replaced by default orange

                                    Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?
                                  • How to manage task lists in Zoho Desk?

                                    Hello, I use Zoho Desk for IT customer support. I have a list of standard operating procedures (SOPs), including SOPs for onboarding new users, offboarding users, losing a device, etc. These are lists of tasks to be performed depending on the situation.
                                  • Creating a Chart from a Report

                                    In Zoho Analytics, is it possible to create a chart from a Pivot View report? We are looking to use Zoho Analytics to replace Excel for Sales reports and would like to be able to show both the table and the chart together.
                                  • Restrict Users access to login into CRM?

                                    I’m wanting my employees to be able to utilize the Zoho CRM Lookup field within Zoho Forms. For them to use lookup field in Zoho Forms it is my understanding that they need to be licensed for Forms and the CRM. However, I don’t want them to be able to
                                  • Sorting Custom Date in API isn't working w pagination limit

                                    How can we sort a custom field with DATE using pagination? Starting at page=1 then moving to page=2 with a limit of 10 each, its all messed up and even shows some of the same records as page 1? https://www.zohoapis.com/crm/v2/INVOICE_MODULE/search?criteria=(FM_Contact_ID:equals:1234)&sort_by=Invoice_Date&sort_order=desc&per_page=10&page='
                                  • how to change the page signers see after signing a document in zoho sign

                                    Hello, How can I please change the page a signer sees after signing a document in Zoho Sign? I cannot seem to find it. As it is now, it shows a default landing page "return to Zoho Sign Home". Thanks!
                                  • Holidays - Cannot Enter Two Holidays on Same Day

                                    I have a fairly common setup, where part-time employees receive 1/2 day's pay on a holiday and full-time employees receive a full day's pay. Historically, I've been able to accommodate this by entering two separate holidays, one that covers full-time
                                  • Introducing Connected Records to bring business context to every aspect of your work in Zoho CRM for Everyone

                                    Hello Everyone, We are excited to unveil phase one of a powerful enhancement to CRM for Everyone - Connected Records, available only in CRM's Nextgen UI. With CRM for Everyone, businesses can onboard all customer-facing teams onto the CRM platform to
                                  • Can a project be cloned?

                                    Good afternoon, greetings. I would like to ask if it's possible to clone a project in Microsoft Project. I found a way to do it using templates, but I'm not sure if there's a direct way to clone a project. Thank you in advance for your attention, and
                                  • JWT Token authentication problem that sometimes generates infinite redirect loops

                                    Description : Nous proposons un bouton sur notre plateforme permettant de rediriger l'utilisateur vers le portail ZohoDesk via un jeton JWT pour une authentification transparente. Cependant, il arrive que certains utilisateurs soient pris dans une boucle
                                  • Unknown table or alias 'A1'

                                    I would like to create a subquery but i am getting the following error: Unknown table or alias 'A1' used in select query. This is the sql statement:  SELECT A1.active_paying_customers, A1.active_trial_customers, A1.new_paying_signup, date(A1.date_active_customers), 
                                  • Why Sharing Rules do Not support relative date comparison???

                                    I am creating a Sharing Rule and simply want to share where "Last Day of Coverage" (Date field) is Greater than TODAY (Starting Tomorrow). However, sharing rules don't have the option to compare a date field to a relative date (like today), only to Static
                                  • in the Zoho creator i have address field based the customer lookup im selecting the addresss , some times the customer address getting as null i want to show as blank

                                    in the Zoho creator i have address field based the customer lookup im selecting the addresss , some times the customer address getting as null ,i want to show as blank instead of showing null. input.Billing_Address.address_line_1 = ifNUll(input.Customers_Name.Address.address_line_1,"");
                                  • Question about upgrade and storage space Zoho Notebook

                                    After upgarding my Zoho Notebook plan, I am running into the following issue. I just upgraded from a free Zoho Notebook subscription to Pro Lite after I got a notification in my Window Zoho Notebook desktop app saying that I had run out of space. However,
                                  • how to add email to existing organization i w

                                    I am already registered my organization and i have an email id. I need one more email id but i can't find anywhere .i want the cheapest email id . how to add ?
                                  • add zoho account

                                    How to add a zoho mail to previous zoho account? I have two
                                  • Name changed in settings for mailbox but still not changed when typed in To field

                                    In the email account secretary@ i have updaetd the new staff members details but the old members name still appears when I type secretary@ in the To field. I cant work out where Zoho is finding the old name from. I have deleted the browser cache. If I
                                  • Printing to a brother label maker

                                    I see allot of really old unanswered posts asking how to print to a label maker from a zoho creator app. Has their been any progress on providing the capability to create a customized height & width page or print template or whatever to print labels?
                                  • Sync desktop folders instantly with WorkDrive TrueSync (Beta)

                                    Keeping your important files backed up and accessible has never been easier! With WorkDrive desktop app (TrueSync), you can now automatically sync specific desktop folders to WorkDrive Web, ensuring seamless, real-time updates across devices. Important:
                                  • Track online, in-office, and client location meetings separately with the new meeting venue option

                                    Hello everyone! We’re excited to announce meeting enhancements in Zoho CRM that bring more clarity and structure to how meetings are categorized. You can now specify the meeting venue to clearly indicate whether a meeting is being held online, at the
                                  • Next Page