Tip 16: Custom labels for staff, service, and resources

Every industry uses its own jargon. Take healthcare, for example; when you visit a doctor, it's not just an appointment, it's a consultation. The people who provide consultations are the providers. Similarly, in the tranquil world of a spa, a massage is called therapy, and the skilled professionals carrying it out are the massage therapists.

The language used in individual industries adds a unique quality to the experience, and that's why Zoho Bookings has its Custom Labels feature. This enables you to customize the terms used in the application based on your industry's jargon. So, if you're running a clinic, your Bookings app can call appointments Consultations and staff Providers. This isn't just a backstage tweak; these customized terms will be displayed in the Bookings application and on your booking page. It's like giving your business its own linguistic signature!

Feature availability
✓ All plans
✓ Super admin and admins can set the custom labels. Managers and staff can view it.

See how it works

Steps to set custom labels

Click the Settings icon at the right side of the Bookings menu bar and select General.
Click Custom Labels on the left pane. Here, you can set the term that is used in your industry in place of Service, Staff, and Resources.
Hover over the respective label, then click the edit icon to set the label. Please take note that you can assign labels for both singular and multiple services, staff, and resources.

This label gets reflected in all the places in Bookings where the word Staff or Service is used.

Customers can also see this label change on the booking page.

Bookings aspires to provide unparalleled customization, empowering you to personalize every element based on your preferences.

Thanks for reading this tip, and please keep an eye on this space for more.

Related topics

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Praveena Chandran

Sticky Posts
Tip #13: Identify where your bookings come from with Source Tracking
Source tracking is the practice of identifying where your bookings originated. This is important, because online bookings come from a wide variety of sources like social media platforms, your website, email and ad campaigns, partner websites, organic
Tip #18: Organize a group workshop in a few steps
It's the season for workshops—they're everywhere, catering to diverse interests and needs. Whether for more professional goals like leadership development or creative endeavors like painting, there's an abundance of workshops offered every day. A scheduler
Tip #17: How to mandate partial payment for your appointments
When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. Benefits
Tip #16: Custom labels for staff, service, and resources
Every industry uses its own jargon. Take healthcare, for example; when you visit a doctor, it's not just an appointment, it's a consultation. The people who provide consultations are the providers. Similarly, in the tranquil world of a spa, a massage
Tip #15: Customize service prices for each staff member
It's common practice for a service to be priced differently based on the staff member providing it. For example, an experienced hair stylist may charge more for a haircut compared to the other stylists. This pricing strategy allows businesses to charge