zoho forms not able to reset my user TFA

zoho forms not able to reset my user TFA

Hi,

I am facing a problem, I added a user under zoho form, the user lost his TFA and want to reset.
As a Admin I look at the following help article, but I cannot find the user email in any of the 3 portals.


Please help.

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      • Deprecation of SMS-based multi-factor authentication (MFA) mode

        Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offer

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