GoCardless- Mandate Sync.
We are more than happy to announce an important update to our GoCardless integration. The latest update will automatically fetch the direct debit mandates of the existing GoCardless users to Zoho Invoice accounts, and you can start collecting payments without any hitches. Learn more.Zoho Subscription api connection problem
Hello there, I am trying to connect zoho suscription api using curl. I am geeting this error: curl https://subscription.zoho.com/api/v1/organizations -H 'Authorization:Zoho-authtoken dXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' -H 'X-com-zoho-subscriptions-organizationid:644254875' <html> <head><title>301 Moved Permanently</title></head> <body bgcolor="white"> <center><h1>301 Moved Permanently</h1></center> </body> </html> curl: (6) Could not resolve host: dXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' I have checked theRemoving (and adding) Addons from existing subscription
Is it possible to update an existing subscription via API so that a specific addon is removed or added? Or do we need to cancel existing subscription first, and create a new one with different set of addons?Could not create hosted page with addon through API
Hi, I am trying to create a hosted page to create a new subscription with a plan and an associated addon. The hosted page is created only with the plan and not with addon. Following is the data passed, https://subscriptions.zoho.com/api/v1/hostedpages/newsubscription {'additional_param': 'New Subscription', 'addons': [{'addon_code': 'silver_addon', 'quantity': 1}], 'customer': {'billing_address': {'city': ' Ashton Road', 'country': 'United Kingdom',Disable credit card input for special plan
Hello, For a plan, we don't want the user to fill the credit card section because we gave him a code for a 100% discount (or we can say, xxx trial period) I didn't find any options in the UI to disable credit card if the ammount is 0$ or if the trial period is enabled. (We want to capture credit card at a later date manually) Please can you tell me how to do this ?How long do webhooks take to be called?
Hi folks I've been setting up a website integration with Zoho Subscriptions which fires a webhook when a subscription is created. Up until earlier today, the webhook seemed to be called instantly on creation of a subscription. However during testing this afternoon we discovered what appeared to be a problem... the webhook did not appear to be being called at all. A few hours later and some of them now seem to have completed. Is this normal? If so, how long should I expect a webhook to be queued beforePlan Specific URL error
Hi there, When I click on the plan specific URL for any of my plans, I receive the following error: Sorry, you don't have required accessError while processing the transaction. Please contact your administrator for further details at xxxx@xxxx.com The links were working fine until I edited the hosted page set up in settings. Any guidance on how to fix this issue would be great.Hosted Pages
Hi Team, We are trying to create hosted pages through the api "https://subscriptions.zoho.com/api/v1/hostedpages/newsubscription". We are not using the default plan URL as we need to create the "redirect_url" dynamically for different customer. So far its working fine. But what we found that the detail like shipping address/billing address are not getting displayed as input fields in the newly created hosted pages. In the new page which is getting generated it just have the order summary screen andMobile Number Field for RazorPay
Hi Team, We are using RazorPay payment gateway integration. We found that to use the same we have to make mobile number field mandatory. We do have international customers who will be using our product and subscribing through zoho platform, so can you confirm that mobile number is mandatory for RazorPay gateway integration. Regards, Rajat.Razorpay - Hosted Page URL fails as soon as we enter details
Hi I am trying to setup Razorpay in a test environment. The Hosted Page works well, but fails as soon as I enter the Razorpay details. Our Razorpay account is activated already. Screenshots are shown below for reference: Can anyone help with this? Regards NavinMaximum number of cards that can be saved
How many cards can be saved in zoho subscription for each customerSaving Cards via api
Is it possible to save same card multiple times with different card ids via API call?Anyway to change LTV Calculation?
Is there a way to change the LTV calculation from multiplying by 100 to something else? Thanks, MikeExpanded function of USERS and USER ROLES
Has there been any consideration for more expanded function or custom user roles? For example I would love to define a user role as only capable of seeing and facilitating details around a single product or multiple products. I can imagine all kinds of uses for this. The only way i see this as available today is to set up multiple organizations but then there is no where to have consolidated reporting across all products. Any suggestions or thoughts?User roles
Do you plan on adding the same functionality as you have in ZBooks when it comes to defining custom user roles? In ZSubscriptions we have the standard roles:Staff and Admin. Basically I would like another role containing Staff+reports+DashboardError when i try to add card by api.
Sometimes when i send request to add card for customer, error occurrs - {"code":101,"message":"An error occurred while processing your card. Try again in a little bit."}. How can i avoid this error?Wordpress Plugin - any way to select addons?
Hello, I installed the ZOHO Subscriptions Wordpress plugin on my website. It fits perfectly with my site/color scheme. The only question I have is: How can people select add-ons? I don't see any option for that. Thank you, Mike WilliquetteParse error when activating Wordpress plugin
Hello, when activating the plugin I get the following error: Parse error: syntax error, unexpected '[' in ... plugins/zoho-subscriptions/zs-organizations.php on line 11 Please advise what has gone wrong here. Thanks, AndreCustom fields are not returned in Evants
I have set up a custom field on Customers which I am populating vi the hosted page API. 1) The custom field is not seen on the customer screen. 2) The custom field is not included in the Event data for the subscription.Zoho Subscriptions Integrates with GoCardless
Hey everyone, We are more than excited to announce that Zoho Subscriptions is integrated with GoCardless to provide Direct Debit experience to our customers in UK. Direct Debit? Tell me about it. Direct Debit is a way of collecting payments that puts you directly in charge of your cash flow. Whether it's a recurring invoice or a one-off invoice, your customers can authorize you to collect money directly from their bank account whenever the invoice is due, which means you always get paid on time.Zoho subsription price different when we create subscription hosted page through API
Hi Guys, I have integrated zoho subscription at my website. Everything was good so far but now we are facing a big issue that When a subscription is created and we go to subscription URL, i can not see the same price than what we have defined for product at zoho subscription panel. The price is 2-3 times lower than original price and there is no such product with that price value. Also, it works good for few customer but for few it does not display correct price. I am wondering on this. CouldZoho Subscriptions API Create Customer requires payment_terms?
This morning (9th Feb 2017) we found that all our calls to create customers using the Zoho Subscriptions API "Create a customer" call started failing, in our call we only provide the 2 required arguments "display_name" & "email", but today we are getting a response of code:4 "Invalid value passed for payment_terms" our calls work again once we provide a value for this argument. Is payment_terms now a required field or is this a bug introduced since yesterday? Example call: curl https://subscriptions.zoho.com/api/v1/customersWhat's New in Zoho Subscriptions - February 2017
Last month we released a whole bunch of new updates and we've got a lot to cover! So, let's get started quick so that you can choose the perfect gift your valentine deserves :) 1) iOS Mobile Application Yes, you read it right! Zoho Subscriptions is now available for iOS devices. The Zoho Subscriptions mobile app will give you your key business metrics like sign ups, cancellations, activations. You will also receive real-time notifications for actions related to subscriptions, customers, and payments.Difference between products and plans in ZOHO Subscriptions
Hello, I would like to know the difference between products and plan in ZOHO subscriptions. I sell church website design services and would like to set up a package whereby new clients can choose between different packages that offer both the initial setup as well as ongoing monthly hosting. I see how I can do that with a plan ... however, I would also like them to be able to choose add-on services IF THEY WANT THEM (such as our ability to migrate sermons from their old site to our new one. Can thisWordpress Plugin - creating authtoken
Hello, I installed the ZOHO Subscriptions Wordpress plugin on my website. It is asking for an authtoken. Where do I get this number? Thank you, MikeMigrating existing SAAS subscribed customers to zoho
I have thing built for Zoho reccurring billing to manage all my new subscriptions. I have about 100 customers that have already paid for for my year plan. I have all their credit card data. How do i add them into the billing platform so next bill date they get billed and charged yet i can still keep them active on my platform.Trying to renew domain and getting error 'input passed is invalid'
I haven't been getting support. I have tried emailing and calling about this problem. Email has been ignored. Calling has only got me we will call you back later. I was already charged for a domain registration on Jan 10th and received an invoice. I kept getting emails that I needed to renew by doing this manually. My domain still says that it will expire today. I obviously do not want this to expire buy haven't been able to get answers. Going through the manually renew route and am gettingCan a Prospect Buy Subscription on Website using Zoho Subscriptions
I've been working in Woo Commerce and it seems like at every turn there's a new plugin that I need to purchase to do every little function I need. Here's what I need - can Zoho subscriptions handle it ALL: website visitor buys our service online (using woo commerce or gravity form or a Zoho Form if possible) and sets up recurring payments with one-time set-up fee without any of our people entering any information regarding credit card, etc.? Can we create a Form from Zoho or Gravity to collect informationinvalid authotoken format error issue Zoho Subscription API
Kindly find below given code. $uri = 'https://subscriptions.zoho.com/api/v1/organizations'; $ch = curl_init($uri); curl_setopt_array($ch, array( CURLOPT_POST => 1, CURLOPT_CUSTOMREQUEST => "POST", CURLOPT_HTTPHEADER => array('Authorization: Zoho-authtoken 13879f7fd2ba9ee7aa3144771f593eb0’), CURLOPT_SSL_VERIFYPEER => false, // CURLOPT_POSTFIELDS => $data['JSONString'], CURLOPT_RETURNTRANSFER => true )); $out = curl_exec($ch);Clone Organization Doesn't Work As Desired
Hi Team, I've finally setup everything in my test organization and am now ready to go Live, but your Clone feature doesn't move all my products and settings to the new org. Ideally, all products, addons, coupons, settings, templates, etc should be copied (everything, minus the test customer purchase data). However, this is not happening. If this is not the design - I'd request your team to fix that. Because that's a more sensible staging-production mapping. ALSO - I request you to please copy myNeed custom information attached to specific subscriptions
Not sure how to do this. I have figured out how to add custom information to customers no problem, what i need is custom information specific to each subscription that customer has eg: Frank Black - customer Subscription 1 has 1949 id for the android box they use Subscription 2 has a 1950 id for a 2nd android box they use. When they contact us they give us the number 1949 or 1950 so we know what box and subscription they are calling about. How do we associate this to the subscription? So in a nutshellInclude shipping details in portal/invoice/etc
I am trying to give my subscribers the ability to track their monthly subscriptions. We use the Shippo API, but it doesn't look like the portal can have integrations implemented. How would I go about doing this?Error while creating Hosted Page for New Subscription via Hosted Page API
Hi Team, I get a HTTP request failed! HTTP/1.1 400 Bad Request error while trying to create a hosted page for new subscription using Hosted Page API Here's my code: $data = array( 'customer'=>array('display name'=>'Mr. Hash Tiwari','first_name'=>'Tarun','last_name'=>'Tiwari','email'=>"tarun@noemail.com",'mobile'=>'99999999999'), 'plan'=>array('plan_code'=>'Small'), 'custom_fields'=>array('variant'=>'Chicken'), 'reference_id'=>'2222222' ); $data = json_encode($data); $context = array( 'http'=>array(Referral Program
Hi. Is there a way to add or integrate a referral program to Zoho subscriptions? I would like to send a coupon to my customers so that they can share with friends, and in case of a new referred customer, add a coupon for their next subscription bill?Zoho Subscriptions Rewind 2016 - Major Feature Releases
Let me start by wishing you all a very Happy New Year :) This 2016, Zoho Subscriptions had a lot of major feature releases and improvements over the last year. In this post, I've compiled some of the notable features we've released this year that you should definitely be aware of. A fresh customized User Interface Our major release this year, started with the UI revamp. Those were some impressive changes focused to make Zoho Subscriptions more easy to use than it was before. For example, the leftZOHO SUBSCRIPTIONS
Hello, Can i update interval and interval unit for a subscription when user purchases it (via api call) ?one time add-on paymnets
where can I see all one time add-on payments, we do not find any report about thatR35 CODE
I've been trying to contact customer support, NO ONE EVER ANSWERS THE PHONE. How do you get assistance, does anyone know????????add customer api
Hi all, I am trying to add customer in zoho . I am getting following error in response. {"code":2,"message":"The request passed is not valid."} kindly find the code below: $headers = array( "Content-Type"=> "application/json;charset=UTF-8", "X-com-zoho-subscriptions-organizationid"=> "$org_id", "Authorization"=> "Zoho-authtoken $auth_token" ); $data = array("display_name"=> 'tst test', "first_name"=> 'test', "last_name"=> 'test', "email"=> 'test@test.com',Problems with API Zoho Subscriptions
Hello, I am trying to get the list of customers with PHP, this is my script: $url = "https://subscriptions.zoho.com/api/v1/customers"; $ch = curl_init(); $header = array(); $header[] = 'Content-Type: application/json;charset=UTF-8'; $header[] = 'X-com-zoho-subscriptions-organizationid: '.$organization; $header[] = 'Authorization: Zoho-authtoken '.$token; curl_setopt($ch, CURLOPT_POST,Next Page
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Dear users, We’re excited to introduce a refreshed look for the Quotes details page in Zoho Billing! This update brings you a more efficient user interface experience without changing your existing workflow. We've enhanced layouts with organized tabs,What's New in Zoho Billing | Q3 2025
Hello everyone, We are excited to share the latest set of updates and enhancements made to Zoho Billing in Q3 2025. From the latest GST updates to multi-level discounting, Zia-powered report summaries, and customizable web forms, these updates are designed# 2 Why do we need a billing system when accounting covers billing?
In today's evolving financial tech stack, businesses use a mix of tools to manage their day-to-day operations, from invoicing to full-fledged accounting. While accounting platforms typically come with built-in invoicing features, specialized billing systemsWhat's New in Zoho Billing - August 2025
Hello everyone, We are excited to share the latest updates and enhancements made to Zoho Billing in August 2025 to improve your overall billing management experience. Keep reading to learn more. Notify Customers About Subscriptions via WhatsApp Business#1 Zoho Billing vs. Zoho Books: Which one should I choose?
Managing your business finances isn't just about sending invoices. It's about keeping everything organized, accurate, and moving towards your organization's goals. At Zoho, we understand the complexity, which is why we offer two powerful yet distinct
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Billing frequency is not displayed correctly.
Hello There is an issue while displaying the billing frequency on a subscription quote. I am able to activate the subscription details and get this lovely overview: If I am adding a Plan which I charge quarterly, first of all it should be possible toBug Report and Suggestions for Improvement in Zoho Applications
Hi Zoho Team, I’d like to report a few bugs and improvement suggestions I’ve noticed while using Zoho products: Zoho Cliq Video Call: The camera sometimes turns off automatically during video calls. This seems to be a bug — please check and fix it. Zoho
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Zoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanIntroducing Invoice Consolidation for Offline Subscriptions
Hello Folks, Glad to announce the feature of Invoice Consolidation for Offline Subscriptions. If you are having multiple subscriptions for your customers, now, you can send a single consolidated invoice for all the Offline Subscriptions that are getting renewed on the same date. Advantage? Customers will be receiving single invoice instead of multiple invoices upon renewal. Also reduces your efforts in follow-up with your customers for payment collections. For Example: If Customer has SubscriptionWhat's New in Zoho Billing - February 2024
Hello everyone, We are excited to share the first set of updates for Zoho Billing in 2024. Read along to know more about a wide range of updates, from the Aging Summary in customer statements to Apple Pay support in Stripe. One-Time Invoice with PlansZoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,Tip #4 : Refer and Earn Workflow system for your Subscription Business
Hello everyone, We've been coming up with a tip every week to address specific business scenarios which can be implemented for your business. In continuation to the previous post, this week we will be seeing about how you can implement the Refer and Earn Workflow system to acquire more customers. Why are Referrals important? Customer Acquisition is crucial for any business to sustain itself in a constantly evolving market. It involves persuading new consumers to purchase your products. Customers
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