How do I perform end of workflow tasks in light of the new Zoho Campaigns changes?
So the decision to remove End of Workflow actions and related components has been made. The rationale behind this is that it was deemed "redundant" by Zoho, implying there is another way to achieve the same thing. We currently have workflows where weCan you "Undo" Ignoring a contact record that is now in an Automation Workflow Ignored list.?
Is it possible to change the status of a contact that is in an "ignored" list for an automation workflow? I removed them accidentally by deleting their record (as I THOUGHT I had applied them to the wrong workflow). However, It was the right workflowPermissions? - This email address has been already used in some other organization. So you cannot add/invite this user.
When seeing this error in campaigns, could we adjust our permissions so that a user could be moved from a list created by one person to a list created by another?feature request: extend audit log
Hi, we noticed that the audit log feature in Campaigns does not contain important entries, like modifying of deleting a campaign. In our opinion this is important information to keep track of what happens in the system and also of manipulation!! PleaseCampaigns and CRM Sync
Trying to Sync CRM and Campaigns. Keeps saying already integrated - despite ZOHO Crm showing not active. Help please.Modify contacts to be in one list
Is it possible to do some kind of mass update to move contacts to one list? I currently have a large number of contacts that exist in multiple lists. Rather than just delete or clear an entire list, I would like to: 1. Export the list of contacts toAligning Zoho emails to the LEFT, not CENTER
Hey guys No matter what I do, zoho inserts a container and my emails are in the middle of the page. How do I fix this? I want my emails to look like a normal email but Zoho is restricting this. Below is what im talking about, I want it aligned to the left.Can Zoho Campaign be Set-up for Cold Email Campaigns?
I have used cold email campaign tools (WoodPecker & QuickMail) prior to subscribing to ZOHO One (ZOHO Campaigns). Using ZOHO Campaigns I want to set up a 5 email sequence and as my contacts "REPLY" to my emails I would like them to not receive any more emails in the ZOHO Campaign sequence. I see in the AutoResponder portion of Campaigns the options to change the flow of emails is based on OPEN, CLICK, CLICK SPECIFIC LINK and UNOPENED. What choice/setting would I select to discontinue sending emailsAdding Tags on List Entry
I have an autoresponder sequence for when someone downloads a resource. They are added through an integration with zoho forms which adds them to a list. I am trying to add tags as the contacts are added to the list, but don't see any way to do that throughSend a campaign multiple times on a schedule
I would like to send a campaign several times by schedule ahead of an event we have scheduled. I see I can send a campaign at a future date but I do not see how to send it on a schedule multiple times.Ways in which marketing agencies can simplify their email marketing strategies
Those associated with marketing agencies know how difficult it is to meet the needs of all their clients. This includes managing all the email marketing activities — planning content, designing templates, obtaining client approval, studying analytics,Sorry! we encountered some problems while sending your campaign. It will be sent automatically once we are ready. We apologize for the delay caused.
Hello. Lately we are having problems with some campaigns, which show us this error message. Sorry! we encountered some problems while sending your campaign. It will be sent automatically once we are ready. We apologize for the delay caused. We can't findCustom unsubscribe action: deactivate custom field
We are currently implementing ZOHO campaign for a client with the following scenario: - Users are synced from ZOHO CRM to Campaigns twice a day and added to mailing list - Users from ZOHO CRM carry custom fields "Newsletter" and "Auto Responder" depending if they signed up for one of the two options - The custom fields are used to divide 1 list into 2 segments - 1 segment is for a regular newsletter - 1 segment is an auto responder based on a custom date field Our objective is: - users should beHow to script email content in Zoho Campaigns
Hi, sorry for this question, but I am new to Zoho ( used to work in Marketo ) Is there a way to script the content for an email? In other words, define a token which is connected to a script. Should I use Deluge script and where to find resources?Contacts auto-import and update when integrated with local CRM system.
Our company uses a custom developed CRM system, we have a lot of contacts data on it. I want that to be imported automatically in Zoho Campaigns contact list once API integration is done. We regularly use own CRM system to add new contacts and want thatHow to add Topic inside email in workflow
In the content of an email, links or markers indicating the interest of the recipient of the email in a specific subject (Topic) in the form of a pop-up for example or a component inside the email can be added and associated automatically with the recipientEn panne depuis 2 semaines avec la synchronisation Campaign CRM
La synchronisation telle qu'elle m'a été présentée permet désormais de relier les champs des comptes et deals au contact. Ce qui est une énorme avancée et que j'espérais depuis des années. Faire de la segmentation en B2B sans le comptes semble de touteEmails show delivered but they are not
I just sent two email campaigns. Both show up as delivered. I am a twice listed recipient on two separate email accounts but I never got the email and none of the emails allegedly sent to other email recipients were opened leading me to believe that Zoho did not deliver correctly. Any thoughts?Can't add new contact in Zoho Campaigns - contact is 'Bounced', but this is impossible
I'm adding my email contacts to Zoho Campaigns. All of them are real people that I exchange emails with. However group of people from 2 email domains can't be added as they are are treated by Zoho Campaigns as 'Bounced'. What should I do to add these existing, working, real email addresses to Zoho Campaigns?If it has been a long time since you sent your campaign for review, please contact us
Hello "Campaign is under review. Please wait... If it has been a long time since you sent your campaign for review, please contact us by emailing support@zohocampaigns.com" I was getting approved but I had the wrong address inputted. I just updated both addresses in the crm and campaigns to 1081 Holland Drive Boca Raton, FL 33487 I know everything has to be proper to send. These are not spam leads. I get these directly to call back on and email from their prior purchase Can you look into this forHow can I see which contacts are assigned with a Topic?
I have assigned a Topic to a number of contacts based on a filter in All Contacts. How can I see which Topics are assigned to a specific contact?Can users unsubscribe from the current list but stay on others?
We have a monthly newsletter and a weekly update. When I test the unsubscribe link I am presented with the following screen, implying ALL communication will halt. I have found this related forum post that implies when a user subscribes to the list manually, the default behavior would be different when they unsubscribe. How can I test this? So let's assume the above is true. What happens when we migrate our mailing lists from ConstantContact. I am importing subscribers, so they didn't use a form toIn App purchase, Audio charts and new languages are now supported in Zoho Campaigns iOS mobile app.
Hello, In the Zoho Campaigns iOS mobile app, we have brought in the below enhancements across different versions of the mobile app: > Using the 'VoiceOver' feature available in the iOS 'Accessibility' settings, we now have brought in support for 'AudioSMS Campaigns, the new feature to look out for in Zoho Campaigns
Hello everyone! The wait is over! No more fretting over sending short messages in emails or choosing a medium to send casual reminders to the contacts. Zoho Campaigns presents to you, 'SMS Campaigns', a feature that will allow you to connect with your contacts in a new way. You can send them short yet effective messages so that they can stay connected with your brand amidst their busy schedule. The best part is that you can use it as a solo approach. You can also trim down your email campaign'sTemplate Editor Adds Padding to Images
Hello, I am attempting to use the template editor to modify a pre-designed email template. Whenever I add an image or replace an existing image, the editor adds padding to the image ("padding: 7px 15px;"). Is there a way to edit or remove the image padding?Zoho Campaigns App: Did you give it a shot already?
Dear users, The Zoho Campaigns mobile app is updated with a refreshing look and feel, an improved user experience, and of course more functionalities. Right from importing a list of contacts to creating and sending email campaigns and checking their reports,Manager senders
I am trying to add my email as a sender and it's not allowing me to do this. Says it is already registered elsewhere, anyone else have this issueWhat is Conditional workflow for ??
I don't understand what is for compared with other workflows component What are use cases ? As understand those features (if, then.. are include in orkflows component ; am i wrong ?Parcours de désinscription- Topics name et description
Bonjour Les Topics sont un excellent apport à campaign. Bien utilisé il est un moyen d'attirer des souscripteurs ou de le retenir s'il souhaite se désinscrire d'une liste. Pour le retenir en présentant d'autres sujets, j'ai modifié le parcours proposéRSS Campaign - Description field includes a huge picture and only a little text, can't get text from content field
Zoho seems to do what we need, but the fields don't seem to work normally. Could someone explain how to get the following: The usual paragraph of text that is in the description of an RSS feed for each item. The content field seems to bring in nothing.Campaign to know wich WF are still running
Hi There have been many changes in campaign functionality. When I open old campaigns I have the impression that old components are still present, but may not work correctly shortly. Where can I find functional mappings or equivalences indicating whatDocumentation "digeste" pour zoho campaign
Le produit semble avoir bien évolué très/trop complet avec de nombreuses options. Travail de montée en connaissance qui n'est pas simplifié par la documentation. Cela oblige à passer en revue chaque composant pour comprendre les inteactions Serait-ilUnsubscribe to topic instead of unsubscribe to all
With the change to Topic management, we noticed a steep increase in unsubscribes. We found that this was due to the unsubscribe link leading to an un-branded splash page that has a gigantic green unsubscribe button which unsubscribes to all topics.Zoho CRM to Zoho Campaigns filter using Contact and Account fields
I'm new to Zoho CRM/Campaigns, headed over from the Mailchimp world. Question for you experts .. Is there a way to use both Contact & Account fields in Zoho CRM to create a mailing list in Zoho Campaigns? The Contact Sync feature only seem to allow for Contact fields to be used as filter criteria. I'm trying to pull together a mailing list of all Contacts belonging to Accounts with a certain Status (Status is a custom field against each Account - example values are Fit, Repeat Customer, Inactive'Advanced Campaigns' and 'Regular Campaigns' are now merged!
We are here with the first update of 2022. These changes in Zoho Campaigns are designed to make the user experience simpler for our customers. The changes will reflect from March 22, 2022 onwards. However, it will not affect any of your existing campaignsHow to Get An Image's URL once it's uploaded to library
I'm starting a new thread... clearly no one at Zoho is paying attention to the now 6-year old thread: https://help.zoho.com/portal/en/community/topic/how-to-get-an-image-s-url-once-it-s-uploaded-to-library Are there any plans to fix Zoho Campaign's "Library" tool , and allow developers to access image URLs? We have different developers working on our emails, and rarely use templates. We need a place to host our image files used in the emails -- this is only possible if we can see the URLs. This isyour documentation Campaign
We all all save time if you add a high-level explanation, introduce the principles, concepts, and use cases before getting into a tech doc. Example I understand in the automation part the difference between the mail activity and the answer to an emailUser unsubscribed contacts
I've unsubscribed some opt'd in contacts on my own without them doing anything, wondering what's the best way to put then into a re-engagement workflow now? I don't see a way to reach out to them. Would like to filter by, user opt'd out contacts thenHow do I block a specific domain in Zoho Campaigns?
I have a list and whenever I send to it the .aol peeps complain - how do I block an entire domain from being sent to in Zoho Campaigns? Thank you in advanceMy email campaign claims it delivered 100%, but I did not receive the email
Hi, I can no longer send a test to my email at my office or my co-workers account. I also set up a test group to deploy the campaign as a test. After I sent to the test group (these two emails and my gmail account) the email only showed up in my gmail account. Is this because I need to authenticate the email with a SPF or DKIM? Thank you.Next Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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