My email campaign claims it delivered 100%, but I did not receive the email
Hi, I can no longer send a test to my email at my office or my co-workers account. I also set up a test group to deploy the campaign as a test. After I sent to the test group (these two emails and my gmail account) the email only showed up in my gmail account. Is this because I need to authenticate the email with a SPF or DKIM? Thank you.Sending Quarterly Emails
A lot of our processes work on a quarterly (every 3 months) cycle, and we'd like to use campaigns to send emails based on that. I'd like the option to send (the same) emails every three months. I was hoping that the cyclical autoresponder would allow that, but it seems to only allow "every 1 month", not "every x months". Quarterly is also not an option. Given this, what's the best work-around?Zoho Campaigns API
Is there a way to get by email address, the number of clicks and weather they clicked on a link? I would like to get the same information that is integrated into Zoho CRM. Bob Lozinak Twelve/Three Marketing, Inc.Erros de edição de texto
Estou com problemas nos envios de e-mails na plataforma campaigns. Edito o texto com título e imagem, e quando envio o remetente recebe todo desconfigurado, com partes do texto faltando, ou com fontes diferentes dentro do texto, diferente daquilo queDouble-opt in sender
I've created a list for a newsletter and enabled double opt-in. I've also changed the sender info under Settings > Manage Opt-In. However the "Confirm Subscription" email is sent from my Zoho account email (lee@work.com) How do I configure a list to sendTip of the week 87 - Email Seed List : The Whats, Whys, and Hows (Part - One)
As email marketers, we make multiple decisions on a day-to-day basis that shape our entire marketing results. And one of such crucial decisions is "Whether my campaign is all ready to reach its respective audience?" And the best way to make an informedUnable to conncect to Zoho CRM
When attempting to add contacts by Synchronising Zoho Campaigns with Zoho CRM the message "Unable to Connect to Zoho CRM" comes up. Not sure if it is to do with the privileges of my account, although I am an admin. Any help would be much appreciatedEmail newslatter
How to add the Email Subscription text field in the website footer or sidebar, to collect emails and send the Zoho campaign contact list. I used WordPressSpam?
Is anyone else having an issue that when they do test emails it is going to spam? Our open rates for previous campaigns have been low, very few complaint/marked as spam (under a dozen). So it seems we have been landing in spam folders. Does anyone know how to fix? Thanks!Tip of the week 95 - 5 Mother's Day email marketing strategies for 2022
Note: Before attempting to send emails, make sure to check with your contacts if they'd like to receive Mother's Day emails because it might turn out to be sensitive or emotional to a few. The Greeting Card Association estimates that more than 150 millionmost of the emails are going in missing topics
Hey, Facing issue with not able to send emails. We are working welcome email series but when i add the email list most of the emails are going in missing topics. So i'm not able to send them emails. Can you please advise whats the issue? I have my emailsending campaign email to internal users
Is it possible to send a copy of newsletter we send to our client, to our internal staff as well? I've created a mailing list for internal staff and included that with our "client email list", the newsletter went to the clients but not to internal staff.Zoho Campaigns 'envelope-from' address in email header is blocked by spam filters
Emails sent out by Zoho Campaigns seem to be blocked by spam filters because the 'envelope-from' setting in the header address is not correct. With 'Reply Tracking' disabled, and 'Sender Address' and 'Reply-To' addresses set to the same email address, and senders domain and email correctly authenticated, ZC uses a '.....[@]zcsend.net' email address in the 'envelope-from' field instead of the Sender Address. This seems to be picked up by spam filters and blocked. Can this be fixed?Tracking the reaction of a mail is not working
Hello. I have created a workflow which needs to track to kind of responses: 'opened' and 'clicked on any link'. If someone is only opening the mail, the following step (field update) is not performed. However, if someone clicked on the button within theWoocommerce + Zoho Campaigns
Hi I want to integrate woocommerce with Zoho Campaigns but I have got some issue. I have installed the official plugin but it says there's no active installation of woocommerce, which is not true. while I keep troubleshooting, could you please tell meAuto Tag Lead From Campaigns into CRM
Hi, I have a signup form set up in Campaigns that automatically assigns a tag to the lead. I also have it set up to push the details through to CRM, but I can't get the tag to push through to the CRM as well. Is there a way to do this? Thanks, JayDoes Zoho campaigns have the option to send interactive emails to subscribers/customers?
Interactive emails remove the need for subscribers to click through to a website, eCommerce store, or another application to complete the action for conversion. By removing this extra step, prospects can convert faster by sending interactive emails toHow do you edit the basic Campaign Subscription email?
I don't see it per list under Contacts > Manage Lists > MyList > Pages and Email. It has every single thing there *except* for the one I want. This is extremely dry and I want to change it. I also want to change the Subscribe Confirm default. It is also dry. Subscription Confirmation Dear Customer, Thank you for subscribing for xxxx xxxxx Click the button below to confirm your subscription. and You are all set now! Thank you for joining our mailing list. Check your email periodically for ourEdit subscription confirmation email
Hi, I can't find where to edit the subscription confirmation email template for a list. I see several other templates for unsubscribing or updating an email address, but nothing for the subscription confirmation email. Also, is there any way to turn subscription confirmation emails off? Help!Incorrect synchronization with lead module
I have a sync set at a daily sync frequency. In practice, I now have 1571 leads in the lead module. The list in front of it is synchronized and has 2407 Leads records. I checked, it does not make sense even in front of the list of all the leads includingHow to add a looping autoresponder in 2022?
How do we set up looping cyclic workflows? In my soon-to-be-former CRM, I offer a daily reading email that goes for about 220 or so days. Then it loops, starting at the beginning. I see that Zoho used to have a "looping reminder" functionality. But they'veHow to Cancel schedule and make schedular in zoho campaign
Hello, i have below list of question which i want to integrate in my portal through api. 1. How to cancel schedule campaign? 2. I want to schedule a reminder mail daily to my customers who have added product in the cart, and stop that reminder after they will purchase that. So how to achieve this by api?Tip of the week 94 - How to manage links in an email campaign effectively
Click rates are undoubtedly a measuring parameter for email marketers to understand the progress made by their campaigns. Because, the click rate tells the engagement rate of your campaign and it becomes essential to experiment with various strategiesin email campaign can't fix paragraph spacing
when i change the font from 10 pt to 12 pt it automatically changes my text from single to double spaced - how can I fix this?Unable to upload image due to special characters
I'm trying to upload my company logo to set up campaign content. However, when I tried to upload it keeps giving me an error that I have special characters in my image. I have uploaded my company's logo to many different websites but I have never encounteredMarketers' Space - eCommerce Solutions - Product Promotional Emails
Hey there! In the previous series, we discussed about some of the advanced components in the easy-to-use template editor of Zoho Campaigns. In this week's series of posts, we'll see how you can make the best out of the ecommerce solutions offered by Zoho Campaigns to achieve your goals. Here's the scenario: You're an ecommerce store owner with a wide variety of products and looking for a way to promote your store. You have some brand-new products, a few seasonal offers, and a few existing productsSending recurring surveys from Campaigns and sending survey reminders using Campaigns
Hi! We are planning to use Zoho Campaigns to send out an internal survey that needs to be sent monthly. 1) What is the best way to schedule the monthly campaign in Zoho Campaigns? 2) How can I set up reminders for ONLY those who have not yet completedSms engagement in Campaigns
Hi guys, I would like to ask you if there is any sms gateway which will return in campaigns (or Zoho CRM) if someone has opened/clicked an sms or has opened the link inside the sms content? Lets say that we send an sms campaign to 40 individuals, howStaff member unsubscribed from staff campaign accidently
Hi there, One of our staff members accidentally unsubscribed from one of our staff email list for Zoho campaigns, is there anyway I can re add them?Imported contacts getting ignored.
Hey, Whenever I am creating a new mailing list and importing contacts from .csv file, all the contacts are getting ignored. This is happening with all the contact files I have been uploading. Need a fix for this. Any and all guidance is much apprZoho Campaign Workflow Waiting
I have a Campaign Workflow setup to execute over approximately 40 weeks as a client plans an event. If they come to me "later" in their planning, is there a way for me to speed their process up or skip wait times for them?Follow up emails purchase by product
Hi, i want to create a Flow in Zoho Campaign, by per product. Example: If Someone purchase a wallet in my store, in 3 days sent a email with discount for belt. I can see i can do it per store, but i cant find per product, how can i do that? Thanks.Podcast RSS Feeds Aren't Fully Compatible With The Tags
Problem It seems that the RSS implementation made some assumptions about the format of RSS. Of course, being nothing but XML, "Extensible" is an important term - to the point that I feel the tags are too limiting. Situation Many podcast RSS generatorsReferral marketing software for startup launch
Hey! Does zoho offer a referral marketing program similar to viral-loops? We are going to launch a new product in a few months and want to build a referral campaign to join our waiting list.Zoho Campaigns strips out my custom fonts and text-decoration / color styles for links
This is a very tightly designed custom html template, made outside of Zoho. When importing it, it seems Zoho campaigns is: 1) Stripping out my custom font declarations, which work perfectly when used in a different email provider like Mailchimp (with fall backs for non-supported clients, of course). 2) Stripping out my "text-decoration" / "color" styles for links. Any ideas? Thanks.Google fonts
Hello, I would like to know how to embed thse google fonts. When I do it in my normal way it gets "stripped" when I send a test mail. https://fonts.google.com/specimen/Sanchez https://fonts.google.com/specimen/Roboto+Condensed Thank you HansZoho Campaigns' signup forms have just got smarter!
Are you seeking ways to grow your contact list and drive more revenue to your business? Stop seeking and start trying our updated sign up forms. Why Signup forms? Don't miss out any of your contacts who want to hear from you! Sign up forms provide an easy way to get in touch with your contacts by their explicit consent of receiving email communications from you. It's a smart way to talk fast to your contacts. Here are some things to know before you take a look at the updated sign up formsHaving Issues with Zoho Campaigns Workflows
I am having issues with my zoho workflows. Once my leads have entered the workflow, some are completed while others ignored(meaning now believed). Does anyone know why this may be?Tip of the week 63- Know your contacts well with polls in Zoho Campaigns
Communication in its true form is characterised by feedback. In email campaigns there are a few avenues via which you can achieve this. Using polls in Zoho Campaigns is one such way. With polls enabled in campaigns, your contacts can interact with your emails and help you understand them well. There are three types of polls available to be enabled in your email campaigns: Basic poll Rating based poll Reaction based poll Basic poll- Provide a question and allow the email recipients toBug in send for review
Hello, I have created and prepared new campaign and have the following message , impossible to send for review - nothing happens while clicked... What is the problem?Next Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
Most Discussed Topics
Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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