Pinterest's "Claim website" requirement
Hi, I need to get Pinterest and my Zoho website to shake-hands. For this, Pinterest needs me to 'claim my website' by adding a piece of HTML code to the <head> section. But is this the same as "Header and footer" sections in the settings? If yes, then
Separating Inventory for Online Shop and Other Customers in Zoho Commerce & Inventory
Hello everyone, We are using Zoho Commerce and are facing a challenge in managing our stock for different types of customers. Specifically, we want to ensure that our online shop pulls stock only from a specific warehouse, while other customers (e.g.,
WhatsApp For Zoho Commerce
Team: Right now all trigger based communications happens via emails. Emails are outdated and now customers wants to interact with a business through whatsapp. Does zoho commerce support whatsapp based communication?
Incorrect Shipping cost calculation - Zoho commerce Shipping method
Hi, there seems to be some issue related to logic used in shipping cost used. Consider the below case: For an item of 100 grams, I expect it to be 75 rupees as that is what I have given in the condition. But it calculates 0.1x75 = 7.5 rupees which is
Taxes... again.
After reading the recent addition to the knowledge-base article at https://help.zoho.com/portal/en/kb/commerce/user-guide/settings/general-settings/articles/types-of-taxes, I feel compelled for the fourth year now to reiterate the glaring omission in
Ability for customer to give feedback after receipt of an order
Is there any way we can receive feedback from customers regarding their order after delivery (other than just an email, obviuosly)? This is not the same as product reviews, as it may concern other points, but would ideally have an inbuilt reference to
Why is there no integration with native Brazilian shipping methods?
Zoho Commerce is a powerful platform for e-commerce, but its lack of integration with native Brazilian shipping solutions is a significant limitation for users in Brazil. Integrating with popular shipping providers like Correios, Frenet, and Kangu would
How to reset Zoho Commerce
Hi, we are preparing a new onlineshop connected to commerce and books for going live in the next days. Now we want to delete all tests and transactions we made within the development process. And also add a new tax rule which is not possible at the moment
Envato Elements Templates w/ZoHo Commerce/Sites
Hi guys, We're currently running most of our business on ZoHo and we saw the recent launch of ZoHo Commerce that seems to leverage the Sites product and the Cart product. So with that said, my understanding is that HTML & CSS can be used to build a completely
I Cannot Remove An Owner From Commerce App
Hello, Our recent Zoho admin has left the organization. I am trying to deactive his account, but I connot complete the task because he is the only administrator assigned to the Commerce app (an app we do not even use). While I can assign other users to
Item 0 Stock update to Sold out.
Hi, can anyone help me with this? Is it possible for an item to be automatically marked as sold out or unavailable for checkout while still being listed on the website when the stock reaches zero?
Categories vs. Collections
We have Products that span multiple Categories. Product 1 can be in Category A, Category B, and Category E. Not all of the Categories but sometimes more than one. If we set up the Products with Tags we can bypass the Category functionality and have Collections
Formato imagen Webp
Buenos días, tengo entendido quer el formato de imagen. Webp es recomendable para mejorar el timpo de respuesta ded las páginas web, obserbvo que zoho commerce si lo acepta pero yo hago las fotos con el movil en zoho inventory y el problema es que no
Translate my site
hello , How can I translate my site in french
Zoho commerce to inventory sync
Hi We are users of Zoho One and are looking at putting our website on Zoho Commerce. My question is- Does the product sync with Zoho Inventory automatically sync all items in Zoho Inventory? How do I make sure that some items do not sync? We are manufacturers and have some parts (such as screws) which we purchase using inventory but we do not sell them seperately- they get integrated in the final our product. Most of what we sell are composite items, is it possible to limit the inventory sync to
Seeking Guidance on Creating an All-in-One E-commerce Website with Zoho
I'm looking to start an all-in-one e-commerce website that offers my own digital and physical products, as well as affiliate products. I want a solution that allows me to manage everything without worrying about taxes, accounting, or customer support
Price liste
How can I specify the price list for each user based on the reseller price and the normal customer price?
Zoho Commerce Custom Domain Mapping
Hi, Zoho Commerce seems currently can only accept custom sub-domain with www like www.abc.com. Is it possible to customize the domain like commerce.abc.com?
Zoho Commerce Orders and Stock Sync to CRM
Hi, Zoho Commerce currently can only sync Contacts and Products to Zoho CRM. Is it possible to sync Orders to Sales Order in Zoho CRM, also as Stock. It would be better not to manually maintain the same data in 2 platforms.
Out of Stock items showing in Commerce
I have over 6000 items and most are not in stock, but all items are showing up in Commerce whether they are inventory or not. What option or feature can you use to hide items in Commerce at zero or negative quantities? I currently am using Commerce for
Missing Footer
I no longer have access to the footer. Since last week, my footer has completely disappeared. It is therefore impossible for me to find it and personalize it in the site builder.
Can we disable add to cart in Zoho Commerce?
Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However we would have to disable the possibility to purchase products in the shop. Is that possible? Sunny regards, Artjom
Procedure for cancelling an order and issuing a refund through Zoho Commerce
Hello all Zoho Commerce users, Does anyone know the procedure for cancelling an order and issuing a refund in Zoho Commerce? We are Zoho One users and wondered how this might affect Zoho Books. Our customer ordered in error and wanted a refund. We hadn't
Redirection from old ZOHO to Commerce Zoho
Old site is at sites.zoho.com new site is at commerce.zoho.com and is published. There are product pages that I want to redirect from sites.zoho.com new site is at commerce.zoho.com . Can anybody help me ad let me know how it can be done. For example
Ecommerce payment gateway
I want to find out if your ecommerce platform support google payment gateway?
Show Inventory on Website
I want to Show to Customer how much stock is currently available with us on website , to make customer aware about Inventory
Frishay.com Stylish Top Quality Kitchen Products
Discover top-quality home electronics at Frishay, your one-stop shop for the latest gadgets and appliances. Elevate your home experience with cutting-edge technology and unbeatable prices. Explore our curated collection designed to meet all your electronic
SKYROCKET YOUR BUSINESS PERFORMANCE
What's the one thing you wish you could change or improve about your Shopify store, and how do you plan to tackle it?
Automatically renew SSL
Is it possible to have the SSL automatically renew? If not, what is the best way to manually renew it? The only way that I know how is to remove the SSL and reinstall it. There has to be a way to renew it without causing the site to be down.
Toggle which Commerce store is integrated with other apps?
Is there a way to toggle between which Commerce store we want to integrate with Inventory, Books, Etc?
Zaho Intergartion with Amazon Seller Board
Do zoho software have the feature to integrate with amazon seller board and generate financial reports including customer invoices?
Multiple currencies - doesn’t seem to work for site visitors / customers
I am trying to understand how the multiple currency feature works from the perspective of the website visitor who is shopping on my Zoho Commerce site. My site’s base currency is US Dollars (USD) but my store is for customers in Costa Rica and I would
Add Categories in Commerce via API or Integration?
Hi, we are using Commerce as a Storefront and Creator as a Product Information System. The products change daily so we need to import the data with a workflow and we need to add Categories while adding new products. Unfortunately we can not find a working
How to customize product details page in Zoho Commerce
How to customize the product details page of a product in Zoho Commerce? Is there any workaround for being able to edit the html / css?
Show SKU in the product.
Hello, I am uploading products to my store and I find that the SKU is not displayed. Is there any option? Showing the SKU of each product is very important so that agents and customers have a reference to the product, whether in a sales or technical support
Why Choose a Leather Shotgun Case for Your Firearm?
leather shotgun case When it comes to protecting your firearm, choosing the right case is crucial. A leather shotgun case stands out as a superior option, offering a blend of style, durability, and functionality that other materials simply can’t match.
Tax & Saving showing in front of Product pricing
Dear Expert We need to shown Tax & Price saving Details near by Product price i have post below details. M.R.P.: ₹8,200.00₹8,200.00 Business Price ₹3,355.08₹3,355.08 excl. GST ₹3,959.00₹3,959.00 incl. GST You Save: ₹4,241.00₹4,241.00 (52%) Inclusive of
[Free Webinar] Build an online store and boost your sales with Zoho
Good day, everyone! We're hosting a free webinar that will walk you through the ecommerce business cycle and showcase how Zoho Commerce and Zoho Inventory bring efficiency and innovation to your business at every stage from start to sale. Don't miss out
Changing the Customer Portal header color
Dear Zoho team, I'm trying to change the customer portal color because my logo is in white and when i click on Sign in, the portal has a gray background and I can barely see my logo. I'm trying the following custom CSS which works in the inspector but
Multiple product filters not working as expected
Hello, I'm curious if anyone is successfully using multiple filters within the same category. Here's an example of my current settings: I have a category named Widgets. Within that category, I have 20 widget products. Each product has 2 tags assigned
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Hello! We are proud to launch Zoho Commerce 2.0, a reimagination of how online businesses look, feel, and function. This launch is both timely and symbolic, as we reaffirm our commitment to empowering small and medium enterprises with powerful, yet simple-to-use
[Free Webinar] Build an online store and boost your sales with Zoho
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404 error at checkout
Our customers are getting a 404 error at checkout. Anyone else with the same problem?
Menu Building is completely broken
I have been 3 hours, I have not been able to edit the menu. Either it is completely broken, very little intuitive or I do now know anything... There is no way to create a megamenu, no way to create a menu. Despite the fact I go to menu configurartion
How to activate RFQ? What if a price list has ladder price for items?
Where can I find the option to activate request for quotation? How does it work? If the item has ladder price, does it gets calculated depending on how many items are in the cart?