- Allow Dynamic Department Selection in Zoho Flow's "Zoho Desk - Update Ticket" Module- Hello Zoho Flow Team, We hope this message finds you well. We would like to request the ability to pass the department as a dynamic variable within Zoho Flow's "Zoho Desk - Update Ticket" module. Currently, this field only allows static department values. 
- Issue fetching Line Items in Zoho Flow from JSON Response- I'm having trouble fetching product details (line items) from the JSON response in Zoho Flow. While I can access other details, I'm unable to retrieve product information. I can't access the "Line items" data in Zoho flow. Any advice how to resolve 
- How to Add Products to Leads in Zoho CRM using Zoho Flow Automation- I am currently working on automating the integration between WooCommerce and Zoho CRM using Zoho Flow. My objective is to streamline the workflow such that when a new order is placed in WooCommerce, a corresponding lead is automatically created in Zoho 
- How to modify user bill rates and add tasks to a Zoho Books project using Zoho Flow- Hi, I want to create a flow which adds users to a Zoho Books project and then sets their bill rate. I also want to add tasks to the project. How can I do that? The current pre-set functions for Zoho Books projects does not allow for these fields to be 
- Employee profile creation automation in Zoho People- Here's a corrected version of your text: Hello, I am currently working on automating the creation of new employee profiles in Zoho People. To do so, I've created a Zoho Form where future employees can enter their information (name, SIN, void cheque, etc.). 
- Zoho Flow - Can not reference Zoho Analytics query table in Zoho Flow- I've created a Zoho Analytics query table and would like to add data from that table to another Zoho Analytics table on a daily basis using a Zoho Flow. It seems, when building my flow, my query table is not include in the list of available tables. Is 
- The getURL function is returning error "response content length cant be greater than 5 MB"- Hello I am working on code to download a file from a URL using the getURL function running through Zoho Flow, but I am getting the error that the response content length cannot be greater than 5 MB. However, according to the API doc for the API task, 
- Zoho Sign Document upload to the Attachment section of the Zoho CRM Deals record- Hi, Is there a script I can use to attach a document once signed in the Deals record attachment section? I know that the fiels are uploaded in the Zoho Sign Document module but our client wants it in the attachment section. They are using the "Send with 
- Email Trigger (Parse) - Email Retention?- I am unable to find any information if the email trigger inbox retains emails sent it to? If emails are sent to an email trigger (I.e. xxx @ trigger.zoho.com.au), are these emails purged once the flow is completed or are they retained in the inbox? 
- Wordpress Flows Not Detected- Good day, we are running flows from wordpress to ZCRM, and now the wordpress flows are not even coming in anymore, when we run a flow that worked yesterday it gives the following error: "Mandatory param not found" 
- What is the syntax to access sub fields?- Hello community. I need to use the field [salesorders.salesorder_id] returned when I Fetch Purchase Orders (from inventory). As an example, I can see that this value is returned salesorders : [
   {
   date      : "2024-10-22",
   salesorder_order_status 
- How to Deal with Double-Fired Webhooks- I have a Flow that is triggered by a webhook. Occasionally, the source of the webhook will "double fire", i.e., it will send out two webhooks with the same information within a second of one another. This causes two iterations of the Flow to happen, and 
- Converting Calendly Date/Time to Zoho CRM Date/Time in Flow- I am trying to create a flow to update a date/time field when someone books an appointment in Calendly. I need help converting the date/time from Calendly into a format Zoho CRM understands. It currently comes from Calendly as: 2024-06-28T16:00:00.000000Z 
- Read Headers / Auth in Zoho Flow Webhook- I have a webhook trigger in my Zoho Flow app and would like to add an additional layer of security by adding some sort of auth ensuring that only authorized application is calling my webhook. I understand that there is the `zapikey` GET param, which is 
- 'source' user for connections- Hi. need to pass some information from a Flow webhook to me on Cliq. For this I must configure a connection and in this connection I must configure a user as the sender of the message. Which user would I use? If I use my username, the error says 'You 
- Accessing Custom Fields in Zoho Booking in my Zoho Flow- Hi In Zoho Bookings I have created some customer fields in my booking form and on is a field called "How do you want to me?". The options are: Telephone Call Video Appointment Visit our Office I want access this field in Zoho Flow So I can send a different 
- Workdrive upload file function - integration works 98% of the time but sometimes returns errors- Hello, Why is Workdrive upload file sometimes returning Oauth token error while sometimes it works without any error. The solution is using connection from zflow to workdrive. See the screenshot of the error below; When I rerun the same instance that 
- How to manage additional required address information for Customers and Vendors.- Has anybody figured out a way to incorporate relevant delivery information in the limited address fields for customers and vendors? For example, most carriers have an additional 'delivery instructions' field to add important information like delivery 
- Branching codes for updates/revision before going live again- Hello Zoho Flow and Deluge team, Currently, there is no way to create a branch of the existing code and having to copy existing code is creating many custom functions littering and making finding a custom function and especially finding the correct custom 
- Get return value from PowerShell Script - On Prem- Dear all, I just would like to understand how to get the result returned from a PowerShell Script. I have tried both: return $variabl and Write-Host, but it does not work at all. 
- Find out which column was updated in a Zoho Sheet- I would like to set up a trigger when any column is updated in my Zoho sheet. I can easily enough determine which row was updated, but is there a way to know which column was updated. My plan would then be to build a map that would drive some behavior 
- Zoho Sign - dropdown fields not showing Zoho Flow- I have a Zoho Sign application form that I pre-fill via Zoho Flow, following a telephone call. The signer can change the information in the pre-filled fields, if there are errors. The sign template has a number of fields - some text and some dropdown. 
- Important Update on Sendmail Statements in Custom Functions- Hello everyone, We have an update regarding the use of the sendmail statement in custom functions. We plan to allow only verified email addresses as 'From' addresses for emails configured in sendmail statements starting December 1, 2024. This change aims 
- Send e-mail with attachments- Dear Zoho, How is that possible in Zoho Flow to send an e-mail with attachment?  Just a simple example: Zoho Flow checks my Zoho mails and if the conditions starts the trigger then I would like to send an email with the original email's attachment. Any idea? BR, Adam 
- Zoho Flow is not updating when we add new functions- I am having an experience for the second time now and it has gotten to the point that I cannot deal anymore.  We have a flow that was built, when we go in to make changes or replace a current function with a new function the flow is still calling the 
- Filter setting for SALES ORDER UPDATED trigger : Field to look for new updates- Hi there. I have a flow that is supposed to run on ANY update to a sales order but it's currently being filtered, presumably by [field to look for new updates]. What value is required in this field to allow the flow to trigger on any update to the sales 
- Image problem between Zoho Desk and Zoho Project- Hello, We have a problem on image transfer between Zoho Desk and Zoho Project with Zoho Flow. When we want to retrieve the ticket content to create a task, the image does not work. What can we do? Example : Ticket content : Task content : Flow : 
- What should we do about this "Your custom functions are taking too long to execute" message from the Support team?- Hi Flow team, We were recently made aware that some of our custom functions took too long to execute in different Zoho Flow organization, see email below. It seems that there isn't a tool available to pinpoint which specific custom functions are causing 
- Zoho Forms currency field to Zoho CRM currency field : unexpected input type- Hi, I posted this issue to support and didn't get a satisfactory response, so I am posting this here. I am integrating Zoho Forms to Zoho CRM with Zoho Flow. When I map currency fields form Zoho Forms directly to Zoho CRM currency fields, I get the error: "Invalid input. The expedcted input type is currency". Support told me that Zoho CRM currency field is expecting an integer. It seems like zoho Forms output is string. What would be the workaround to map Zoho Forms currency fiedl to Zoho CRM currency 
- Option for Null Response as Error- Null responses from applications are not treated as errors in Flow by default, and I understand the reasoning for that. There are many cases where a null response is perfectly acceptable and not indicative of an error. However, there are many instances 
- Is Zoho Flow down for anyone else?- There was an error. I can't see any records and the flows are not functioning properly. It just says " Request was rejected due to server error" 
- Triggers in Zoho Flow- If we upgrade our Zoho Flow, will the amount of triggers increase on a flow? I work for a touring company and I am automating our itineraries that we send and I can no longer add any other triggers. We have around 200 templates in English and 200 in Hebrew. 
- Mercury Bank Integration- Mercury Bank is a fintech company in the US that is quite popular with startups, e-com companies, and other businesses. https://docs.mercury.com/reference/welcome-to-mercury-api Unlike most traditional banks, they have a full-featured API that allows 
- pull data from Google Sheets in chatgpt prompt issue!- Hi I have created a workflow for performing a specific prompt using ChatGPT to analyze data in multiple cells in column A in Google Sheets and choose the variable name for the column, but ChatGPT can't see the data in column a the workflow runs but the 
- Cliq Channel Message Trigger in Zoho Flow- Dear Zoho Flow Support Team, We are writing to request a new trigger option in Zoho Flow that allows workflows to be initiated when a message is added to a specific channel in cliq. Currently, Zoho Flow lacks this essential trigger, limiting its ability 
- My Zoho Flows are not running- Hi Team, Do you have any issues with Zoho Flow now? None of my Zoho Flows are running. It runs when I go to the Builder and I do a test. However, when I exit the builder and do edits to trigger a flow, it does not run. I have Books, Inventory and CRM 
- Multiple survey trigger event- Can we have a Zoho Survey trigger event that allows us to select more than one survey? I have a series of 10 surveys in Zoho surveys that are all linked together and to my CRM. I want to create a flow that 1) is triggered when any of my surveys is completed, 
- Connect CRM with Zoho Creator Dev stage- Hello. I'm developing an application integrated between Zoho CRM and Creator. Do you know if its possible to connect Zoho Flow to the Dev stage on Zoho Creator. Currently I can only seem to be able to connect Flow to Production stage in Zoho creator App. 
- Is possible modify the field Modified_By on flow?- Hi Zoho Flow Team, there is some possibility for to modify the field Modified_By ?, ecah time i saw in the history mi name, for example: Regards, Pablo 
- Expanded Channel Access for administrators in Cliq Integration- Dear Zoho Flow Support Team, We are writing to request an enhancement to the Zoho Flow - Zoho Cliq integration. Currently, to access and utilize a Cliq channel within a Zoho Flow, a user must be a member of that specific channel. This limitation restricts 
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