can't connect to smtp server
I keep getting an authentication error when I try to establish a connection with smtppro.zoho.com. I'm using port 465 and I've double and triple checked my credentials. Any way to resolve this issue? Thanks.Finding inactive Zoho Mail users
As an admin, is there any way for me to find out which of the 75 users/mailboxes on my account are totally inactive? I.e., accounts that are neither checking mail through mail.zoho.com nor using IMAP, POP and/or SMTP to access or send messages? AccountGetting error for invalid session on zoho mail
Since yesterday I am getting following error when I am trying to log in on zoho mail your session is invalid. you will be logged out in 3 seconds!! Can someone please help me how to fix this? Thanks ManojWeekly Tips: Stay on Top of Work with Zoho Mail Streams
You’re working on a big project, and all the updates from your team keep coming in from different angles. Some are sharing updates, others are asking questions, and you are constantly getting your inbox piled up with new information on the same project.Details & Limitations of the Free Forever Plan
I cannot find any comparison/details about the Free Forever Plan. Can you please publish details of what are its limitations?Add Trident-like Mail View to Zoho Mail
All of the mail views in Zoho Mail are like a late 1990s throwback - especially when you have Vertical Preview mode, and have opened an email, the middle pane is basically useless. Trident does such a better job in terms of layout of contact, subject,How to forward emails which I receive in an email alias
Dear All, I think that there is no solution until now in my question but let me try it. If a I have an mail account public@something.com and an email alias inside of this e.g. public-theo@something.com. Is there any way to forward the emails which i receiveI get an [ERROR CODE :550 - Verification failed] but only on 1 address...
When trying to send an email to a friend, I get an ERROR CODE :550 - Verification failed but only on this one address. - Sending him an email with my private gmail address is successful. - Sending myself an email with my SOHO address is successful. -Email outgoing blocked
My email is info@frigodynamic.gr and I can’t send any email.Backup/eDiscovery not show all accounts
Hello, I tried to find but I didn't get any information about... In my job we use Zoho mail and we have different sizes of mail boxes, like 10GB, 30GB and some with 50GB. When I try to configure Backup/eDiscovery function, not show all boxes, but onlyWeekly Tips: Stay on Track with Zoho To-Do
Every day, we carry out numerous tasks, both personal and professional. It can be overwhelming and challenging to keep track of all these tasks, including their status, progress, and priority. Simply jotting them down in a notebook or relying on memoryWhy is Zoho Mail support so lousy?
This is not the first time I voiced out about this, the first time was 2 months ago https://help.zoho.com/portal/en/community/topic/what-the-actual-fk-is-wrong-with-zoho-mail-support where I had to follow 7 times in the span of 2 months to get a (unhelpful)Zoho Mail Import is Not Working currently - Why?
I have just signed up with Zoho Mail and have attempted to import my emails from my previous client (Microsoft) I had to purchase a good PST to EML converter, This works as it should but, when it comes to importing into ZOHO Mail, it imports all the emailsCan send emails but not receive them
Hello. I can send emails but cannot receive them from 8 hours ago. Please, I need your help to fix it! My domain is cuidatusaludemocional.com RegardsCaixa de saída bloqueada. Como desbloquear?
Olá, meu e-mail isabela.celli@sivirino.com está com a caixa de saída bloqueada. Não consigo enviar e-mails. Acredito que tenha sido porque mandei o mesmo e-mail para várias pessoas, pedindo uma cotação de serviço. Vocês podem desbloquear para mim? QuantosZoho Mails Go to Spam or Junk to the Client
Hello, We are using Zoho from quite some time, one issue which we always face is at times the mails land up in the junk folder of the clients. This is a grave issue and needs a fix once and for all. Please let us know how to put and end to this. ThankEmails when someone leaves an organization
We have our emails synched to ZOHO, so we have a good history of what has happened. When someone leaves, and I delete the user from ZOHO, will it delete the emails associated with that user or are they permanent?Setup DKIM as CNAME record
DKIM records are typically TXT records, some email providers offer the option to configure them as CNAME records instead. Is this an option with Zoho Mail?Meeting invites not showing meeting info
Since yesterday, meeting invites show up with the calendar icon, yet the meeting card (where you normally see the option to accept, the meeting date/time, etc.) is not showing. I've tried different browsers, and the desktop (lite) app. All present theME SALE ESTE ERROR: No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked
Me sale este error al intentar enviar mensajes desde mi correo electronico de Zoho! My ZOHO MAIL reports a 554 5.1.8 Email Outgoing Blocked error and thus I can't send emails.- Please can help me restore it urgently?Allow creating custom labels, names, types for phone numbers in Mail Contacts, sync via Exchange
When I create a contact in Zoho Mail's "Contacts" system, it only allows me to choose from the Zoho-permitted list of phone labels: Mobile, Home, Work, Fax, or "Others". Coming from Gmail, Outlook.com, Microsoft Exchange, and others, I am used to specifyingEmails routed to hotmail.com going to junk mail
In mail settings, there is a route setup to hotmail.com. The routing portion works as expected and the emails are received in my hotmail account. However, they are always sent directly to junk mail regardless of where they come from. If yahoo or gmailUnable to send mail through SMTP from WHMCS
Hi I am unable to send emails from whmcs through SMTP. I have configure as per instructions on help page. Below details for your ref. Kindly assist ASAP.Diagnostic-Code: 4.7.650
Good Afternoon! Today i had this problem with all the emails that i sent... The original message was received at Thu, 23 Jan 2025 11:44:20 -0800 from vxxxxxxx@fxxxxxx.mx [vxxxxx@fxxxx.mx] ----- The following addresses had fatal errors ----- [sxxxxxxxxxxxxxxxxx@hxxxxxxx.com]Account inaccessible
Hi support team Please adviseEmail outgoing blocked
My email is blocked. I haven't receive any messages and I don't know what happened.Domain verification is in progress... what to do next?
dear zoho support I have requested a free Zoho email under my domain. Logging and accepting verification are done by me on the Godaddy notification message. But this screen is still not changing. What should I do next?Consolidate Mandatory Email Folders into Subfolder?
I want to consolidate Drafts, Templates, Snoozed, Sent, Spam, and Outbox as individual subfolders under a Primary Folder called something like Admin in order to free up real-estate on the left hand bar -- it is taking up half my vertical screen and IMX Records Problem
We have been using Zoho Mail for about 1 year. We changed our hosting company in the past weeks. We also transferred all MX, TXT-like records. It went smoothly for a while, but then we got an MX error. Although we reconfigured it again. It does not validateEmail storage usage - how is it calculated
Hello, I have gotten a notification that one of my users is approaching the max 5GB for her email account. Looking at the usage, the mail storage report shows her using 4.25GB. The folder view also shows a total usage of 4.25GB. However, looking at individualFree Webinar Alert! Focal Point: Building a Financial Ecosystem with Zoho Workplace
Hello, community! The financial year-end is here, and it’s time to take control of your finances like never before! We’re thrilled to host a webinar titled Focal Point: Building a Financial Ecosystem with Zoho Workplace to help you set up a seamless andRemove completed ToDo from Calendar?
I use Zoho Mail with calendar, and use the Tasks/ ToDo through that (not Projects, CRM etc) . I schedule tasks so they are in my calendar or at least show up at the top of the day. I want completed tasks to NOT show in the calendar, it is very untidyCan't create anymore inboxes
I'm on the free plan (did the 15 day trial but it's expired) so I should be able to set up five inboxes for free but it doesn't let me and only lets me have two. I also got an automatic email yesterday saying I can't have two and that they'll be deleted.admin
how do I add and delete users?Urgent Help Need - Your Incoming has been blocked and the emails will not be fetched in your Zoho account
I have a problem. My incoming mails are getting blocked today Below is the error: "Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts" Blocks list Mail Incoming block: Mailbox size exceeds limit MailNeed Support - Email Incoming Blocked
We received below message today and since then have not received any email. Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts. Click here to get unblocked. Mail Incoming block: Mailbox size exceedsCant add celphone to my account
Hello, I tried to add my cellphone to my account but the app doenst let me. I tried putting my wife number and It didnt work. It said to contact support. I want to add a domian email to Zoho. thank youMotivo:553 Relaying disallowed. Invalid Domain
Hello to everyone! Hope you are doing well. When trying to send email i get the message "Motivo:553 Relaying disallowed. Invalid Domain" Any help on how to solve this? Thanks in advance! MarcosHow to see attachment on answered email?
Hi all, I would like to ask if it's possible to modify the behaviour of answered email with attachment, particularly I need to know if it's possible to see the original attachment on the answered email originally sended from me. In outlook client thisStreams Updates
Hi! As a Zoho Mail Only user, let me say the Streams feature for Team collaboration is very effective except when a group member needs to manage the email rules to archive, delete, or scrub emails. The current UI requires that a member from the team firstNext Page
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Zoho Mail Android app update - View emails shared via Permalink on the app.
Hello everyone! In the latest version(v2.8.2) of the Zoho Mail Android app update, we have brought in support to access the emails shared via permalink within the app. Earlier, when you click the permalink of an email, you'll be redirected to a mobileWeekly Tips: Manage External Images in Zoho Mail
When you receive emails every day, whether from clients, newsletters, or services, many of them contain external images that automatically load when you open the message. While this can make emails look more engaging, it can also impact your privacy andZoho Mail Android app update: Manage folders
Hello everyone! In the latest version(v2.9) of the Zoho Mail Android app update, we have brought in support for an option to manage folders. You can now create, edit, and delete folders from within the mobile app. You can also manage folders for the POPZoho Mail android app update: Block & reject future emails, Report phishing, Spam alerts, Suspicious URL detection
Hello everyone! In the most recent Zoho Mail Android app update, we have brought in support for the following features: Block & reject future emails Report Phishing Spam alerts in the mail details screen. Suspicious URL detection. Block & reject futureWeekly Tips : Customize your Zoho Mail Notifications
In a professional context, email communication remains one of the most crucial channels for staying connected and managing workflows. Keeping track of your emails, task updates, or important announcements can be overwhelming—especially if you are juggling
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Unable to Receive Emails on Zoho Mail After Office 365 Coexistence Setup – Error: 553 Relaying Disallowed
Hello, My domain name is bigniter.com, and I’ve been using Zoho Mail as my email service provider without any issues. Recently, I followed the steps outlined in the Zoho documentation to enable Coexistence with Office 365: 🔗 https://www.zoho.com/mail/help/adminconsole/coexistence-with-office365.html#multi-serverShared Mailboxes Disappeared
Zoho Mail users in our company haven't been able to see their Shared Mailboxes for the past few hours. I've checked with App and Web Access, but they can't access them. When I send emails to their addresses, I get no error messages. They're still visiblewhy cant i access my email account. it keeps asking me for reverifiying my account by entering my password.
I cant access my account. it keeps asking me for reverifcaton by entering my password. once its entered it asks for it over and over.Get Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)
Disclaimer: I’m not a professional coder! Do you need to use Zoho Mail API? Me too. It lets you do all sorts of things — like reading the complete header of an email, or forwarding an email with its attachments — which is what I wanted to do. But settingHow to create a Zoho Mail extension similar to Outlook's OnSend add-in?
Hi, I want to create a Zoho Mail extension similar to Outlook’s OnSend add-in. The extension should: Let the user select headers and footers from a taskpane while composing an email. When the user clicks Send, the extension should: Automatically insert
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Weekly Tips: Manage External Images in Zoho Mail
When you receive emails every day, whether from clients, newsletters, or services, many of them contain external images that automatically load when you open the message. While this can make emails look more engaging, it can also impact your privacy andWeekly Tips : Customize your Zoho Mail Notifications
In a professional context, email communication remains one of the most crucial channels for staying connected and managing workflows. Keeping track of your emails, task updates, or important announcements can be overwhelming—especially if you are jugglingPocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖
The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. BookmarksWeekly Tips : Customize your Compose for a smoother workflow
You are someone who sends a lot of emails, but half the sections in the composer just get in your way — like fields you never use or sections that clutter the space. You find yourself always hunting for the same few formatting tools, and the layout justWeekly Tips : Teamwork made easy with Multiple Assignees
Let's say you are working on a big project where different parts of a single task need attention from several people at the same time—like reviewing a proposal that requires input from sales, legal, and finance teams. Instead of sending separate reminders
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