Dont received email
Hi i dont received any email on all of my email
DKIM
Hi, I am getting Verification Failed in verifying my Zoho DKIM. I use namecheap as my domain host, which does not require the v=DKIM1, so I followed these DKIM instructions after generating the DKIM TXT record value on Zoho control panel. https://www.namecheap.com/support/knowledgebase/article.aspx/317/2237/how-do-i-add-txtspfdkimdmarc-records-for-my-domain My key record passes on http://dkimcore.org/c/keycheck Any help appreciated - Is it a matter of waiting for DNS to propagate?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello My account appears to be blocked and I can't send emails any more. Can you please tell me the reason and how can I resolve the issue. Email domain is regulus.io Regards Alex
I can't register a new account
I'm trying to register a new account but I always get The domain which you have entered belongs to a different deployment/region
MX record issue
Zoho is not able to find my MX records which is on BlueHost. i appreciate your help Thanks
SPF Records and DKIM Entries
I'm using WIX.com and recently I saw these notifications on my dashboard when using my mail service. I have Wix.com and I'm not really sure what I should do to address the two notifications? Thanks! Rolando Nieves
PHP generated mails not received in Zoho Mail Dashboard
I am using cloud hosting from Digital Ocean and using PHP to send emails to the website's administrator. This is my Ubuntu Droplet and mail configuration:- - using PHP (via PHP function mail()) to send emails programatically to admins of the website (www.rakeshsir.com) - installed Postfix as the send-only mail server - configured Zoho Mail as the email service where this website's admins login and check the emails my programmed website sends them programatically - my MX records are as they should
SPF Error Clarification
Can you please clarify if my SPF is configured correctly or not as I am getting error notification despite doing everything right. Domain - Uscurates.online Rahul
The domain is not supported or already registered with Zoho.
Hi, I am the owner of bluedove.in. I linked it with zoho by logging in from my google account. I accidentally removed my google account from it and now I am not able to log in. Can you please free my domain so that I can register it again or please help me recover my account. I have mailed on support but haven't received any response so far. No one is picking up phone on the mentioned numbers. Please help. Thank You. Regards, Tushar
Unblock user - urgent
Hi Please can you unblock my mail account, this is urgent as unable to receive some important mails! Many thanks
Domain already in Use
I am trying to register the domain niskyrobotics.club and somewhat remember doing so under a different account, though I forget the username. If someone on your support team could provide me with a censored version of the email address the domain is registered to, that would be great. Also, once this is done, how would I go about configuring php.ini to allow the mail function to work properly with Zoho SMTP? Thanks, Seth Teichman (Secretary, Niskayuna Robotics c. 2017)
NEED SPF ZB******** CODE
solved.. thx
* This domain is already associated with this account "*****73".
I have tried to register new domain ifactor.cz, but it gives me that message ... is this bug? thanks
Admin Usrer name and pass
Dear Team, i have forgot my admin user detail please provide me admin credential Our Contact Details Smart Achievers Phone no : +91-7292077839 / +91-7292047839 Address: Plot no. 855 (Opp. Orange County), Nitikhand-I, Indirapuram, Ghaziabad-201014 Email Id: info@smartachievers.in http://www.smartachievers.in
Unblock user required - now very urgent
Hi Please can you unblock my mail account, this is urgent as unable to receive some important mails! I posted 8 HOURS AGO and my message has just been sat awaiting moderation.....!!! Please help, I have urgent emails to send and receive! Many thanks
Incorrect Email adress
I'm a new user and when I log on my account and send an email, the email sends from "1486258397296_641495640@zoho.com" instead of "contact@alvymarketing.com" and I can't send email to contact@alvymarketing.com Help me please
the Sender Policy Framework
I have the sender policy framework but I still have the notification that i have to fix it and I can't send or receive any email How can i fix it ? thank you
emails that I have sent in the past are bouncing today
Hello I am trying to reach my clients about important time sensitive information and they continually bounce today when in the past we have corresponded. Is there a problem with ZOHO? Bill Furman bill@travelwithhilo.com
DKIM
Hi, I am having a problem with verifying the DKIM. It says verification failed. I have added zoho._domainkey.samgill.co.uk and it says it is a valid key here http://dkimcore.org/c/keycheck but Zoho will not verify it. Please can you help. Kind regards, Sam
settings page appears blank
Hi, the settings page under: https://mail.zoho.eu/zm/#settings appears empty, so there is no way to change settings, how ever the control panel is working fine. I tested on google chrome and firefox. this must be a bug? thanks,
Need help receiving emails
I can send email but not receive it. This is the error i receive: Reporting-MTA: dns; googlemail.com Received-From-MTA: dns; tristanwthomdfadas@gmail.com Arrival-Date: Fri, 03 Feb 2017 07:38:37 -0800 (PST) X-Original-Message-ID: <4c0575d1-8de6-4ccc-92a2-744ce13d1c35@gmail.com> Final-Recipient: rfc822; tristan@tristom.com Action: failed Status: 5.0.0 Remote-MTA: dns; mail.tristom.com. (50.116.114.151, the server for the domain tristom.com.) Diagnostic-Code: smtp; 550-Please turn on SMTP Authentication
Mail account at storage limit, can't find where all the storage went
One of our accounts says it is at limit, but I can't find what is taking up all the storage. I've cleaned out thousands of mails from the account, and it still shows to be at 101%...but when I manually click through all the folders, I can only account for about 30% of the limit. Where can I find out what's causing the storage problems?
Can't receive emails
Hello, I can send but not receive emails in my Zoho email account for iluna@skinalliancegroup.com and iluna@life-tech.com.co. Neither my colleagues. When I send an email to that acccounts it does not reject it but it not appears in the inbox. Thanks for your help
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hi, A client of ours has received a bounceback when sending an email to one of our accounts @therestartproject.org The following error was within the bounceback: The response from the remote server was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Could you please let us know what the reason for this was? And additionally if there is any record of any other bouncebacks from our domain? Kind regards Neil
No deja hacer la verificacion del CNAME
Buenos días tengo el Dominio worltravelgt.com, estoy Intentando Hacer la verificación por medio de CNAME Pero this da ONU Mensaje de error " no hay registros CNAME encontraron resultados para su dominio." por favor necesito de su ayuda para el sable Que Se Puede Hacer. Saludos
ZB Code
I dont find my ZB Code and Im unable to get it following this instructions: https://www.zoho.com/mail/help/adminconsole/domain-verification.html#alink1 Can you help me knowing my zb code, my domain is esoltechnologies.com Thank you! David Silva
Unable to add Alias Address
why I got this message? Unable to add Alias Address please help me.
Cannot move Sent_import emails to Sent folder
I migrated to zoho, however, now I have two sent folders basically.. and I also cannot get rid of "Templates" and "Spam" folder... how can I fix this? Thank you! -Johan
URGENT!! PLEASE UNBLOCK MY EMAIL ACCOUNT
Hi, I really need to receive the emails from the Cruise ship at the hospital that I work for, because I set up the APPOIMENTS! and I cant receive any request. Please help, the patients are not receiving answer bcause we cant receive emails!!!
Can't Receive Mail
I checked and my CNAME is on the MXLookUp tool but I still have some errors. I added the MX and TXT records into Big Commerce. I am still seeing a warning triangle on my Zoho Control Panel for MX.
SPF record error
I have correctly configured SPF records in my DNS manager but still get pop up like SPF record not configured properly. I even checked in mxtoolbox and it is showing that records are inserted properly. How do i correct them here in zoho mail ??
SPF record configuration in Cloudflare
What should i configure as SPF record so that i can get SPF records right? In my case even i checked with mxtoolbox or spf record checker it shows correct but i get notification like my SPF is incorrect. Please help. Thanks
Outgoing disabled ??
Can't send. Deleted loads of messages and still the same. Can you help please? This is critical. info@elitekidscoaching.com
Send/Receive Problems after capacity reset
Send and receive capabilities suspended when account went over storage limit. We have now reduced storage to 70% of capacity but send and receive cannot be reactivated. When attempting, an error message stating that the feature is only available for paid accounts.
correo saliente bloqueado
Buenos días, En la cuenta j.cruz@cruzytorrero.com we have outgoing mail blocked. We have made a new brochure and we are sending it to all our costumers. We need to unblock the account. ¿What can we do? Best Regards
E-mail bloquedo
Meus e-mails estão bloqueados. Sabe me informar o motivo? Não foi possível enviar a mensagem;Razão:554 5.1.8 Endereço do remetente bloqueado
I cannot send mail to other person
My zoho mail id is info@capshealthcare.com send mail is locked; I cannot send mail to other person mail Id. Please to unbock our mail id or inform me how to unlock or what can I do to unlock our send mail info@capshealthcare.com
MX records for Zoho and other email provider?
Hi, My organization currently has a third-party email provider (i.e. Proofpoint) that we filter email through before it gets forwarded to our internal email system. We use this for about 10-15 email addresses. The DNS MX records are set up to point at this provider. We also have several more email addresses 10+ that we want to be hosted on Zoho and don't want to be funneled through the provider. Could this be accomplished by setting the Zoho MX DNS records with a higher priority than the MX records
Sender email address blocked
I recently created a new account victoria.sangabriel@diveoztek.com.au and it worked well for a short period - but yesterday suddenly she cannot send mail without getting the following message: unable-to-send-message-reason-554-5-1-8-sender-address-blocked-5-1-2016 I can see no reason for this but looking at the forum it is not the first time it has happened - I logged a support request but no response as yet. Please can you urgently unblock this because she cannot work effectively if she can't send
zoho.com email alias for business account?
Is there a way with a business Zoho account to have a @zoho.com email alias associated with each account I set up under our domain so that I can choose to send an email to either one and have it delivered to my zoho account? i.e. myaccount@mydomain.com and an alias: myaccount.mydomain@zoho.com
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