Tracking Stopped Working Last Night???
Hey, I'm getting zero hits on my split URL goals. It's weird and bugged. Also one of my experiments got zero visitors, which doesn't make sense, because it's a part of a funnel, and the other experiements
So many bugs....!!!! Can't Duplicate Split URL Test, get error
I get the following error when dupplicating a Split URL test. It occurs about 50% of the time... Sometimes happens sometimes doesn't... Sometimes it's persistent... Happens if the Split URL test is both active and inactive.
After clicking link of table of contents (url#anchor): no more clicks measured
Hi, i have a URL split test: Split Test Stimmungsaufheller (1) (1) (1) (1) (2) (1) (Btw. how can I rename it) While testing I found that after a user clicks a link of the table of contents (e.g. https://www.meinwegausderangst.de/pflanzliche-stimmungsaufheller-02/#tab-con-21 ) and after that a user clicks another link that should be measured by a goal, then this click is not taken into account. This seems wrong to me! Please support. Btw. my email is andreas@warzen-***.com You should find my account.
You do realize your heatmaps aren't working right?
Your heat maps don't make any sense... They literally are Completely Inaccurate... And the Heat doesn't show 90% of the time...
SPLIT URL IS BROKEN.........
YOUR SPLIT URL IS BROKEN..... I DID A SPLIT URL TEST FOR URL1 AND URL2... 50% WENT TO URL1 FINE. 50% WENT TO URL2 <-- YOUR SOFTWARE MAKES URL2 INTO A BLANK WHITE PAGE............... WHAT THE HELL? THIS WAS AN IMPORTANT CONVERSION PAGE FOR ME AND YOU MADE ME LOSE SALES....... AND YOU DON'T EVEN PROVIDE PHONE OR EMAIL SUPPORT FOR PAGESENSE........ THIS IS CRAZY....
Can't Open This Page Error (Cannot Access Account on Chrome)
When I click "My Projects"... I get the following error on Google Chrome: I've cleared Cookies and Cache several times. Still same error. I've tried Incognito mode... Still same error. It does work on Microsoft Edge though... But Edge is a piece of shit browser, I don't want to use it.
Results in google analytics
Is it possible to see the result of the A / B test in google analytics?
Share your reports in a secure way!
Zoho PageSense now has a new way to share your reports. You can now share your reports securely by setting a password and expiry date for the shareable link. Here is how to share your reports: Step 1: Open the report inside PageSense you would like to share. Step 2: Click on the share icon on the top right Step 3: Enter a password and set an expiry date Step 4: Click on "Generate link" to get your shareable link Step 5: Now you are all set to share reports with your peers with more security. You
Session Recording is here!
Session Recording is a simple way to know your customers' journey at your website. You can see your customers' behaviour at your website like click patterns, mouse movements, page scrolls on your web page etc. How does it help you? See exactly what your visitors see : PageSense will be the industry first to deliver an exact recording of visitor actions, including navigation between different tabs and pages within the browser. Goals in session recording : View the business goals achieved by visitors
Website recording
Dear PageSense Support, Are you all planing on adding a real-time recording feature, like mouseflow.com does? Thanks,
Zoho PageSense share links don't work
Hi, It seems the URL that the Zoho PageSense share feature gives don't work. Looks like it's displaying a http:// link when it needs to be https:// in order to work properly. Mark
add descriptions to experiments
since there will be so many variations of the same tests, It would be great to be able to add descriptions to what you are testing.
What's the difference between A/B testing and Split url testing?
What's the difference between A/B testing and Split url testing?
Filter Funnel Analysis by visit duration
Hello, In PageSense Funnel Analyst, is it possible to filter the experiment results by visit duration? I would like take filter only the users that spend more than 5 seconds in a page. Thanks!
Notification - Location of visitors not recorded from 11am GMT on 23rd July 2018 to 9.30am GMT on 24th July 2018
We at PageSense constantly update our servers with new features and enhancements for the product. During one such update on 23rd July at 11am, we had an error which blocked us from recording the location of the visitors to the websites tracked using PageSense. We identified the issue and fixed it by 9.30am GMT on 24th July 2018. As a result of this, all your experiments will not be having the location details for the mentioned time period and you will not be able to segment the data by location in
Ad conversion
Is it possible to add a conversion during the test?
Zoho PageSense Community Meetup in Mumbai and Delhi
Hello marketers, Join the Zoho PageSense team in its latest round of community meetups in India. Learn insiders' tricks on increasing website conversions, network with other marketing leads, and get an exclusive tête-à-tête with the members of our team.
Measuring Video Clicks
Dear PageSense Support, We have set-up the heatmap experiment on our website but it does not seem to measure clicks on our embedded videos. Is this something we can do? Thanks in advance, James
Not able to track clicks using heatmaps
Hi, I just started using your heatmap analytics tool to see how our app is responded by our users. On checking, it is receiving the no of visits and the visitors but it is often missing the taps/clicks done on the pages under the experiments. It is skewing my data in a huge way. Please let me know if I am missing anything. Regards, Ayush Gupta
CSS not loading in heat map view
I ran into a problem with two different websites where when I view the heat map experiment, the CSS for the page is not loaded under the heat map overlay. When going to the page directly, everything looks fine. The page also looks right on the Experiments page where a screenshot is used as the thumbnail... The sites are both WordPress websites. I've tried both the regular snippet and async. I'm hoping this has been seen before and there's a solution. Thanks!
Setting a page view limit per experiment
First off - this is great! It works better than my previous solution and is saving me a bunch of money, gotta love that. I'm not seeing this option anywhere... I would love to be able to set a cap on pageviews per experiment. Having to jump on to see where it's at all the time is going to be difficult. Especially when a site gets some media attention or social media traction and receives a ton of page views overnight. That could blow through the allotment without us knowing it and we'd be done for
Adding a personalization Module to PageSense
Hello, I have discovered PageSense when you launched it and I really love this new tool. I would like to know if you are planning to include a personalization module in it. To increase the conversion of our visitors we need to make sure that we offer a dynamic site that will adapt to the type of customers. Is it on the roadmap for PageSense? Many thanks Victor MdS