My business
For a same brand i have 5 Google my business account. can i add all accounts to my zoho social account? So that i can post all at a same time And i can't link my insta account to zoho social. Can we bost fb and insta post via zoho? Can i get a contact
Error Posting to Google Business: Oops! Publishing is not supported as your Listing is part of a chain. Try posting natively.
I keep getting this error when trying to post to Google Business: 'Oops! Publishing is not supported as your Listing is part of a chain. Try posting natively.' What is the fix so we can post on our Google Business page. Thanks.
Can't post to Google My Business account
Im my Zoho Social account I have 2 brands. With one of them I can post to Google My Business just fine, but with the other one the posts are not being published from some reason. I tried reconnecting the GMB account to the brand on Zoho but that did
Permission issues with Social Tab
Hi, I am having an issue with granting users permission for the social tab. I am an administrator for our subscription. When I log onto my account I can access the social module, add account, etc. However, when I grant permission to other Profiles they
A few leads failed to sync with your CRM. Download leads manually or, click on Retry Sync to push these leads to CRM.
hello sir, what is the problem? facebook leads this error :( A few leads failed to sync with your CRM. Download leads manually or, click on Retry Sync to push these leads to CRM. how to fixed?
Zoho One: automated tracking parameters (UTM) across all marketing apps like Social, Campaigns, MarketingHub
Hi there, wondering why you don't provided the ability to set UTM tracking parameters on posts, campaigns etc... Best would be if this was done automatically (like Hubspot) does it.
Zoho Socials not posting on FB and IG today
Aside from the issue specified on the title above, I tried to post directly to FB with the shorten URL that Z.Socials provided. It popped up an error that the URL https://zcu.io/... is against the spam policy. Any resolution to this?
Issues Posting Videos to Some Platforms
Hi, Recently I have been trying to post videos (Instagram Size) to all my social media channels via ZoHo Social. I upload the videos and it tells me immediately that the size is not right for Twitter and LinkedIn and can't post video to Google My Business.
Can Zoho Social please setup a Zapier integration
Since the timeframe for direct Pinterest integration is still uncertain, can Zoho Social at least setup a Zapier integration. Zapier can create a new pin on a Pinterest board. Zoho already connects to Zapier for many of its other apps, but not Zoho
Blurry photos publishing for LI and Twitter
I have noticed recently that our high-res photos get pushed through as blurry and sometimes pixelated. I have had to go through and delete/manually repost each time as Zoho keeps sending them as blurry. Why is this happening?
Blocking and Muting
Hello! I have muted and blocked the same user over 30 times, and they still show up in my monitor. Is there some special zoho trick to make it work?
Personal posting in Social
Hi there How do I also add the ability to post on my own personal timeline in Facebook via the Social app? And not just my company pages? thanks!
Instagram Followers Report?
Is there a report that shows the number of instagram followers over time? I would like to see our total number of instagram followers as it changes over each day or week or month or year. Thank you!
Google My Business
Is it possible to add 60 GMBs? Please advise.
Refreshing of messages
Hello Zoho teams If I am writting to you today it's because I have a technical problem in Zoho Social. Indeed the last message I got on the app dated from the october, 29th 2020 but I have so many messages since in the social network my company uses.
Image sharing upgrades for multiple networks
Howdy! We've got a useful little feature update for you this week—and it's one that is going to make sharing and publishing images from your Zoho Social dashboard even easier! Let's take a look at how. LinkedIn For all your connected LinkedIn channels—including LinkedIn Company Pages and LinkedIn Personal Profiles—you can now publish and schedule up to four images at a time from Zoho Social. Just head to your New Post window and click on the image-upload button on the bottom left as always, to do
Erased problem - Instagram blurry images
Please do not deleted my question - All pictures posted using Zoho for instagram loose quality and look unproffesional and blurry, it´s creating huge problem for my clients and business, it only happens on instagram, no problem with facebook and twitter,
Parler
With many social media users and brands adding Parler to their options, will Zoho Social be adding support for Parler (or any other alternative platforms) any time soon? We'd like to reach our audience wherever they may be. Thanks!
Zoho weblinks
Hey everyone, Recently we have noticed that the Zoho platform is changing any copy and pasted URL to a dodgy looking link: Any idea why or how to turn this off? It's a bit misleading for our customers and doesn't allude to where the link leads which
Personal LinkedIN Profiles
Hello - can each Zoho Social User add in their own LinkedIN Profile to their account? As an Admin I only see a way to add mine. When I go to a User account, I do not see a way for them to add in their own LinkedIN Profile.
Problem Adding A Facebook Page`
Hi there, I just created a new brand and I'm trying to add a Facebook page but the one I'm looking for is not showing up on the list when I log into my Facebook page. I am an admin to the page on Facebook, and even pages I have created myself are not
Connecting to a Facebook group
When I try to connect Zoho social to a Facebook group I'm an admin of, I need to do this step: Click on the Authorize Zoho Social on Facebook button. You'll be taken to your Group settings on Facebook. There, you'll see a pop up which asks if you want
Discussions not loading/visible/etc in Collaborate tab?
My team members can post and see posts I make, but I can't. When I try to share a draft or scheduled post, it just disappears into the ether and the only time I can find it is when I get a Team Notification in the portal. When I try to access my activity log, it only loads a few posts and then gives an "Umm... something went wrong" error message when I click "See More." I've tried clearing the cache, using different browsers, logging out and back in again, hard refreshing, and nothing seems to work.
Leads Created from FaceBook
I have the function to create a lead from FaceBooks disabled, yet it is creating leads in ZOHO CRM when someone likes a post on my page. How do I prevent this?
Links published on Instagram are not clickable
Hello, This problem only exists for my instagram business account. It is synced to my facebook business page. Whenever I post a photo, caption and link in the caption, whether I'm use bit.ly or a standard unshortened link, none of them are clickable. They show up as plain text, but for all other social medias they work fine! My instagram page is https://www.instagram.com/theapo_org/ and if you click on the 3 most recent posts you will notice the links aren't clickable. Is their a secret to making
Emojis, automatic posts, photo editor, video, content groups, & more
I have several requests: Emojis - Everyone uses them, especially on social media. An emoji picker would be great. Automatic posts - Here's the basic idea: I set a posting schedule and Zoho automatically posts content that I've pre-selected in those time slots, unless I've already scheduled a post in that time slot. Photo editor - When I add a photo, some basic editing tools would be nice. Cropping, resizing - simple stuff like that. Video - 'nough said; I'm sure you're already working on this. Content
How do I connect Instagram to my brand?
How exactly do I connect Instagram to my brand? The help page says to 'click on Connect Instagram from the pop-up window', but I see no pop-up window. The help page has no clear instructions for where I should find it. I have found a page which lists social channels (see the attached screenshot) but I see no 'pop-up window' or any other button to add another social channel. Exactly where on Zoho Social do I start?
Zoho Social for Franchise Business
1. Is Zoho Social friendly for franchise business too where each franchisee has their own social media account? 2. Is there a possibility of central governance? 3. What shall be the pricing for the same?
Live stream is not working
In social media, the entire livestream is dead. Not a single message and no message when a message is received. 4 networks are connected and working. What can it be now? Any additional settings in the CRM ??
Zoho Social: Can't post to Facebook?
Hi there, I am connected to my facebook with Zoho Social. I can see posts that I post directly via facebook in Zoho Social, but for some reason I am unable to post directly via Zoho Social. It simply comes up as an error "Facebook: Whoops! You don't have publishing permission for this Facebook page. Please ask the Admin of this page to change your role." I believe this may have to do with it being a business page? How can I fix this and post directly through Zoho Social? Thanks!
Instagram posts not uploading
Hello, Over the last couple of days we've experienced problems uploading scheduled posts to Instagram. they just aren't uploading the only way we can post is directly via the Instagram app. Is there a bug or do we need to update something? Thanks
Issue Adding A Facebook Account
Awaiting moderation! Hi there, I just created a new brand and I'm trying to add a Facebook page but the one I'm looking for is not showing up on the list when I log into my Facebook page. I am an admin to the page on Facebook, and even pages I have created myself are not showing up on the list. The only two pages showing up is 1 that I am an admin of and was set up by my client himself, and the other one is a page I recently created. I'm not sure why any pages I am an admin of and other pages I
Tips on managing Facebook comments
Hello, Looking for any tips/advice on managing comments to Facebook posts. We have the integration with Zoho Desk enabled and this seems to work fine for Direct Messages but for comments against one of our posts we cannot see any replies. All the comments against a particular post do not appear either - we have converted the post to a ticket but we can only see some replies. Any further guidance out there that could help? Stuart
Can multiple users post facebook lead ads from the agency platform?
seems like only one of my admins can be connected to a brand's facebook lead ads at a time. even though i own the account, i cannot create a facebook lead ad myself for one of the brands we are managing.
Problem to Connect Instragram Account - Please Help
Hi, we not can connect Instagram Account, and need help please. This is Face Profile. This is CellPhone Setting in Instagram : Business Account and Face Vincule When Use Zoho for connection Instragram : Any idea the Problem ? Thank you.
Schedule quote tweets?
We like to quote a tweet and set aside time to monitor content and add our perspective to other's posts. But we cant sent them all at once or we will bombard people. How are others dealing with this? It is a basic feature in Buffer and Hootsuite. Is there something I am missing? Is this coming soon?
Schedule a re-tweet
Would love to be able to schedule a re-tweet. Put a button right in the client like Hootsuite does.
Other connections than Facebook ones in "Connections" screen
I think at this screen "Connections" we are missing other social media channels like Instagram (Youtube, Pinterest when added)
Monitoring Instagram accounts
Monitoring Instagram accounts feature request
Brands' results comparison and "Brands' Health" KPI
Hi! I am wondering if it could be possible to have global reports and KPIs to include all or selected brands and for last 7 days, 15 days, 30 days, actual month, previous month, this quarter, previous quarter and custom period including last 3 years It would be great if we have at Zoho Social a screen showing wihich brands are going fine, equal and bad deppending of their results of last days compared with previous period (selectable period) thanks
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