Zoho Workdrive - Client Users - Issues
I found an announcement (posted 1 month ago) about "client users" where one of the MVPs had commented about the price of adding client users. I agree the price of adding client users is a lot more than in other products, like MS Teams, Asana and Monday.comWorkdrive not integrated with the rest of Workplace?
Hi, We are a small non profit organisation that looks after land for residents of a housing development. We have signed up for Workplace Pro however despite WorkDrive being the folder collaboration tool highlighted as being part of the core system, itTips and Tricks #39: Enable or disable drafts at Team level
Hello everyone! We hope you are all safe and well. By default, any documents, spreadsheets, and presentations your team members create in your WorkDrive Team Folders via Zoho Writer, Sheet, and Show will be first saved as Drafts. This will give the fileMeet the improved WorkDrive: Reinvent work. Revolutionize productivity
We first launched WorkDrive in November 2019, to reflect the changing conditions of the modern workplace with Team Folders, shared storage, and advanced admin controls. Since then, we have added many features to offer a sophisticated and productive fileCan't Draw on Pictures migrated into WorkDrive
"Draw" feature in MS Photo app is greyed out when using WorkDrive. It worked perfectly when using Google Drive. What's up with that? It's very Crucial!Zoho Workdrive hogging CPU resources / not working like Google Drive FileStream
Hello, I recently migrated all our company files over the Zoho Workdrive. I have installed the Windows version of Truesync onto my Dell XPS 13. Since then, my CPU usage has been extremely high and when I check Task Manager I can see that Workdrive isAsk the Experts 02 - A live Q&A on Zoho WorkDrive's User Management
We are thrilled to bring you the second edition of our "Ask the Experts" community series, conducted by our WorkDrive panelists. On February 24, 2021, our WorkDrive experts will be available to answer your questions for four full hours. In this month'sWhy can't you sort WorkDrive Folders and Files by Name?
Why can't you "sort by Name" your WorkDrive Folders and Files? We manage our file is a strict order so it is quicker for staff to navigate the right folder. Example: 1-Legal Documents 2-Product Photos 3-Warranty Claim Docs Then we "sort by name" so the folders are always in the same order when staff go into the Drive or Folder. Please allow folders and files to be sorted by name!Sharing to external party
Hi Zoho, In the workdrive it's possible to share a folder. When I want to share it to a third party I like to change the access level, so my customer can download a file. (see attachement) I like change the access level, but that is impossible. Am I missingFile sharing with data request and syncronization with crm
I saw that it is possible to share a file through a link and request data entry (name, email, phone) for viewing / downloading the file. When the data is entered, I would like to be able to create / updatea leads/contact on crm it's possible? or is theUpload a video into Drive and getting this error while playing the video file
Whenever I upload a MP4 file into workdrive, I am getting this error while trying to play the file online. The file opens up when we try to download and then play but since I dont want to give download access to external users, they should be able to preview and play the files online. The error says "Sorry, we couldnt generate preview of the file, please download to view"What happen with old URls when you insert a custom domain on Wordrive
I have many shared links that my clients are using. If I change the workdrive URL to my website URL does the link will still work?Video Tip #8: Locate files instantly with WorkDrive's global search
Hello everyone, We hope you and your loved ones are safe and sound. We're back with another video tip for you, this time about how you can quickly find the files you need with WorkDrive. Have you ever been in a situation where you had to keep yourWorkdrive External File Share - Not Working
Whether sharing a single file or a folder using Workdrive External Link sharing, we are getting errors trying to retrieve the file/folders. Tried on Chrome, Firefox and Edge, same results for each. Tried copy/paste link, open from external email, sameWorkDrive not accessible for some users in the EU region
Hello everyone! Due to an on-going infrastructure upgrade in the Europe (EU) datacenter, some users in the EU region are facing issues in accessing WorkDrive. Our team is actively working to fix this soon and restore the service for those users. We areEmail notification when a new file is uploaded
My question is quite similar with https://help.zoho.com/portal/community/topic/email-notification-13-9-2018 We would like in a specific Workdrive folder when someone uploads a file then some of our organisation users to be notified with email! Is it possible?Email Notification
Can an email be triggered to admin when a new document is uploaded by team memberExternal Share > Edit: Cannot Create Zoho Files
Hi Zoho, When we create an external share link with Edit permission, our external users are unable to create a Zoho file (Zoho Writer, Zoho Sheet and Zoho Show). They can only upload files. They can edit the Zoho files if we create them internally andFile doesn't read workdrive truesync storage
Hi Zoho, some file we can't open workdrive truesync but same file are open in cloud , I share in screenshot which in show error . Please help me about this issue .. ThanksExternal Share > Edit: Cannot Create Zoho Files
Hi Zoho, When we create an external share link with Edit permission, our external users are unable to create a Zoho file (Zoho Writer, Zoho Sheet and Zoho Show). They can only upload files. They can edit the Zoho files if we create them internally andWorkdrive / ZSearch: searching for parts of file name does not work
I have a file in workdrive with the name "Kaltakquise" ("cold calling" in German). Now when I use the search bar in Workdrive or Zoho Search to search for "akquise" I get no results. Searching for "Kaltakquise" works fine, though. So it seems like WorkdriveWork Drive Upload from Computer
I had tried several times to upload files in Zoho Work Drive and it is uploading fine. When I go back and check after a day, files are gone missing, and need to do it again. Kindly help what should I do in this particular issue.New in WorkDrive: Share files and folders to WorkDrive Support
You can now share files and folders with the WorkDrive support team with view or edit access to analyze, debug, or understand issues related to preview, formatting, and editing. (For other issues, please send an email.) When you share a file or folderCustom domain name for external file sharing
We would like to share files with our customers directly from Workdrive. For reasons of trust and branding, we need to use a custom domain in the download link. Instead of https://download.zoho.eu/v1/workdrive/download/0zx7c4b3a391271c449baa73afec2fddfddf9b9cf7 In needs to be https://download.custom.domain/v1/workdrive/download/0zx7c4b3a391271c449baa73afec2fddfddf9b9cf7 This is already implemented in e.g. Zoho Forms.New in WorkDrive: Follow updates
Follow important files and folders to stay up to date on all changes made by your collaborators. For files, you will get instant notifications for version update, rename, and comment actions. For folders, you will get notifications for create, upload,Video Tip #14: Restore deleted data in My Folders
Hi everyone, We're excited to be back with our video tip of the week. We hope these tips help our WorkDrive community learn more about the essential features of your favorite online collaboration software. Have you ever accidentally deleted a work-in-progressNew in WorkDrive: Custom Domain
WorkDrive introduces Custom Domain feature that lets admin users create customized URL for their WorkDrive account. Using a personalized domain name will allow your team members to access WorkDrive via a URL relevant to your organization or team. ThisMigrate Zoho Docs files to Zoho WorkDrive
How to Migrate Zoho Docs files to Zoho WorkDrive?Tip #27: Preview your files before downloading
Hello everyone, We hope you're finding our WorkDrive Tips and Tricks series helpful. In today's tip, we'll show how to utilize the preview option before downloading the required data. As part of its user-friendly interface, WorkDrive lets you previewAsk the Experts 01 - A live Q&A on Zoho WorkDrive Features
Join the WorkDrive experts for our first ever "Ask The Experts" session! We are delighted to launch the first edition of our new "Ask the Experts" community series, conducted by our WorkDrive panelists. Our WorkDrive experts will be available to answerAutomatic folder creation in workdrive
Hi guys, Happy new year! We have completed Zoho CRM and Workdrive integration! Here is what we are trying to achieve and not sure if it is possible or not. We provide different immigration services such as student visa, work permit, Permanent ResidencyAPI And multilingual show ????? as document title
When uploading a Hebrew document manually - there is no problem. When uploading a Hebrew using API (Zoho creator deluge call - zoho.workdrive.uploadFile(<file>, <folder_id>, <file_name>, <override_name_exist>, <connection>); The title of the documentInsert photo stored on Workdrive into Zoho template
Insert photo stored on Workdrive into Zoho template I need to create template to send to my prospect and like to use the Image URL but I get error message '' Unable to download image from specified URL. '' Can you see how to set up Folder in ZohoWorkdrive error when added to G-Suite
I have added Workdrive to my G-mail inside G-Suite and it loaded fine. It showed up fine and when I tried to connect to a document that was emailed to me, this happened. I've uninstalled and reinstalled twice but it now has this same problem. Does itIs there a way to restrict external users from seeing what other external users have uploaded?
We have a situation where we would like for our clients(external users) to be able to upload their files with secure information to an upload folder. In our situation there are too many clients (600+) for us to create an individual link for each client.WorkDrive Desktop sync
Hi all, when I delete a file within windows, desktop sync also prompts me to confirm the action. You can select “do not show this message again until desktop sync restarts”, but is there a way of never showing this message again and making it permaSpotlight #8: User Preferences
Hello everyone! We're back again to highlight another feature in our spotlight series for Zoho WorkDrive. User Preferences in WorkDrive allows you to choose the default settings for your account, such as theme, view, sorting, file type, and landing location.Restricting Printing
Hi Is it possible to stop users printing documents?Export Custom Fields
I am considering recommending Workdrive for a client who wants to manage 10,000 digital assets (photographs). They will want to use custom fields to add information to these photos. My issue is that (as far as I can see) there is no way to export allHow to directly go to the folder having the file which is being used?
Hi Zoho team, We use Zoho One and usually share links of files (saved on Workdrive) through Cliq. Many times when viewing such files there is a need to refer to other files stored in the same folder where the current file is saved. Is there any buttonNext Page
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New in WorkDrive: WorkDrive Genie, a quick-editing app for desktop (Beta)
The WorkDrive Genie app lets you open and edit any of your WorkDrive files on the web with your default desktop applications. For example, you can open and edit files such as documents, images, and videos with Microsoft Word, CorelDRAW, and Adobe PremiereWorkDrive API Documentation
WorkDrive provides users and developers an extensive set of APIs to help integrate functionalities of Zoho WorkDrive with other Zoho applications and third-party tools. We have published the official WorkDrive API Documentation page for all external users.Important update for WorkDrive TrueSync users in China Data Center (CN DC) & Chinese language users in other DCs
Dear WorkDrive TrueSync users, We recently identified an issue affecting users who have set their WorkDrive TrueSync app language to Chinese (Simplified/Traditional). During the auto-update process, the app would not restart automatically and unexpectedlyNew in WorkDrive: Customize your WorkDrive layout to your preference
Hello everyone, We are back with another exciting updated for this month. You can now customize your WorkDrive account based on your personal choice using the user preferences setting. Choose a theme, customize view and sorting options for your WorkDrive account, and set a preferred default landing page. WorkDrive currently offers three theme options for you to choose from–Evergreen, Calming Blue, and Passion Red. For the default view, you can choose either List or Thumbnail to determine howLive Webinar: Optimizing back-office operations in the manufacturing industry to maximize profitability
Hello everyone, We’re excited to invite you to our upcoming live webinar on February 6! Discover how Zoho WorkDrive can help manufacturing businesses optimize back-office operations, improve efficiency, and boost profitability. Our product experts will
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Embed Props data value not available in the Search across team folder API call response data
Issue I used the "Search across team folder" API to get a specific folder's data in a team folder even though the folder is shared. However, the response data from the search call does not contain "embed props" value for the folder whereas when I used
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WorkDrive API Documentation
WorkDrive provides users and developers an extensive set of APIs to help integrate functionalities of Zoho WorkDrive with other Zoho applications and third-party tools. We have published the official WorkDrive API Documentation page for all external users.Ask the Experts: Five-hour live Q&A session with Zoho WorkDrive product experts
Hello all, We are excited to host the Ask the Experts session on July 18, 2024 between 2:00 PM – 7:00 PM IST. Whether you're just starting to use Zoho WorkDrive, or if you've been with us for a while, this session is an amazing opportunity to discussMarch 15, 2023: Zoho Docs is discontinued
As of today (March 15, 2023) Zoho Docs is discontinued for all users. We would like to thank our customers for trusting us for so many years! Going forward, we're confident you'll enjoy using Zoho WorkDrive for all your advanced file management and collaborationSupport for auto-upgrade in TrueSync (for Windows)
WorkDrive TrueSync app now supports auto-upgrading to the latest version for Windows OS. You must manually download and install the TrueSync app version 3.4.0 to avail this feature. Download the latest TrueSync app for Windows (version 3.4.0) SupportedIntroducing Collections
Create collection links to easily request any number of users to upload files to a particular folder. Once users upload their files, you will be able to view their submissions and manage their files effortlessly. Users don't need a WorkDrive account to
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