Hello everyone!

We’re excited to introduce the latest updates to Trident, which are designed to take workplace communication to the next level. 

Let’s take a quick look at what’s new.

You can now easily manage business calls with the Zoho Voice dial pad in Trident. With your own virtual business phone number, you can make and receive calls and contact your customers on their landlines or mobile phones directly.

With multi-channel connectivity, you can send international SMS to over 100 countries and receive messages just like you would on your phone. You can also enjoy unlimited call plans in 14 countries, including the U.S., Canada, the UK, the Netherlands, Belgium, and more—helping your business grow while keeping telephony costs low. 

A new right-click action, “List Emails With This subject,” lets you quickly find all emails that share the same subject line. It’s a faster way to track related messages and stay organized.

To leverage these new features in Trident, update the app to the latest version by following the steps below:

1. Open Trident.

2. In the system menu bar, click Trident.

3. Select Check for Updates from the menu list.

Don't have the app yet? Download it from the website and experience a smarter way to work.

Give these features a spin, and let us know your feedback and suggestions in the comments section below. You can also reach us at trident@zohosupport.com.

To submit your feedback directly through the app, follow the steps below:

1. Open Trident.

2. From the system menu bar, click Help.

3. Select Send Feedback.

4. In the feedback window, enter the necessary details under Subject and Feedback Content.

5. When you're ready, click Submit.

We look forward to hearing from you!

Until next time,

Sneha