Custom From Address is now Organizational Email

Custom From Address is now Organizational Email



We're introducing a small yet meaningful change in Zoho Recruit, one that sets the foundation for bigger improvements coming your way.

What’s changed?

We’ve renamed the Custom From Address to Organizational Email. The new name was chosen to better reflect how recruitment teams actually use it, i.e., to send emails from a common, branded address like careers@yourcompany.com instead of personal inboxes.


Why this change?

The term Custom From Address didn’t clearly convey its purpose, especially for new users. Organizational Email clarifies that this is a shared address that represents your company and not an individual sender.

This small shift in naming helps us lay the groundwork for a more collaborative and brand-consistent email experience inside Zoho Recruit.

What Organizational Email Helps You Do

With Organizational Email, your recruitment team can send all communication from a single, shared email address that reflects your brand, like careers@yourcompany.com for example. This helps maintain consistency, improve deliverability, and present a unified front to candidates and stakeholders.

A couple of quick use cases:  
  • Candidate Communication
    Instead of candidates receiving interview details from five different recruiter addresses, they receive all updates from hiring@zylker.com, reducing confusion and boosting trust.
  • Automated Workflows
    Set up your default organizational email as the sender for offer letters, interview invites, or follow-up alerts. This ensures each automated messages carries your brand identity.

Where can I use Organizational Email?

You can use it as the From address in:
  • One-to-one emails
  • Workflow email alerts
  • Interview invites
  • Offer letters
  • Client submission emails & more!

Got any questions or suggestions?

We’d love to hear how you’re using Organizational Email—or what could make it even more useful for your team. Refer to our help article for step-by-step instructions.

Feel free to drop your thoughts in the comments or reach out to us at support@zohorecruit.com if you need help getting things configured.

Regards,
Team Zoho Recruit
    • Sticky Posts

    • Zoho Recruit Community Meet-up - India (Venues Finalised)

      Zoho Recruit Community Meet-up - India (Venues Finalised) Namaste, India. 🙏🏼 The Zoho Recruit team is hitting the road—and we're absolutely excited behind the scenes. Join us for the Zoho Recruit India Meet-up 2026, a morning designed to make your recruiting
    • Zoho Recruit Community Meetup - London 🇬🇧 (Venue Finalised)

      Hello Recruiters! We’re excited to announce that the Zoho Recruit team is coming to the UK for an in-person Zoho User Group (ZUG) Meetup in London! This is your chance to connect with fellow Zoho users, learn from experts, and walk away with actionable
    • An update to improve email delivery | Email Authentication & Relay

      Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)
    • Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

      Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,
    • Zoho Recruit is coming to the UK | Zoho Community Learning Series

      Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and

    Nederlandse Hulpbronnen


      • Recent Topics

      • Anybody else have random AI notes spawning or...?

        Couldn't find a note planning my daughter's birthday party in her ZOHO Notebook, only to find it in my Wedding Notebook (?????) along with a bunch of other random notes I'd made in the past couple months that belonged in completely separate folders. Weirder
      • Archiving Contacts

        How do I archive a list of contacts, or individual contacts?
      • Ask the Experts 31: Improving support performance with reports and dashboards

        Hello everyone, Join us for the next Ask the Experts (ATE) session! Ask the Experts is an opportunity to connect with people who have deep knowledge of Zoho Desk. Let's look at the topic we're focusing on this month. Just as we rely on the right tools
      • Request to Customize Module Bar Placement in New Zoho CRM UI

        Hello Support and Zoho Community, I've been exploring the new UI of Zoho CRM "For Everyone" and have noticed a potential concern for my users. We are accustomed to having the module names displayed across the top, which made navigation more intuitive
      • Problem with decimal numbers, urgent!

        As per screenshot attached: it's a simple math operation 100+10% = 110 (not 11.000)! This simple operation works for many years, today this strange behaviour... wtf?
      • #25 The Audit Trail That Protects Your Business

        Every report we have looked at in this segment measures money: what you earned, what you are owed, how late it is. This last one is different. It measures something you can't put a number on but can't run a business without. Trust. Because all those other
      • Allow native Webhooks to authenticate via Connections

        Allow native Webhooks to authenticate via Connections (Basic Auth) instead of plaintext custom headers Summary Please allow native Webhooks (Workflow Rules > Instant Actions > Webhooks) to authenticate against the destination endpoint using the existing
      • View Products (items) in Contact and Company

        Hi, I would like to know if there is an option to view all the products /(items) that were inserted in the pipeline deal stage for exemple "Win Pipeline" within the company and contacts module section? For instance, view with the option filter for the
      • Import or migrate a Word Press website into Zoho Sites?

        Is it possible to import or migrate a Word Press website into Zoho Sites?
      • Zoho Community Digest - July 2026 | Part 3

        Hi everyone, and welcome back! Week three of July leans mobile and AI: smarter Zoho Mail on Android and iOS, a redesigned Backstage attendee app, and a run of Q2 roundups from People, Projects, and Sprints. Here's everything new from July 16–24, 2026.
      • Request for Subscription Renewal and Billing Information – Zoho Recruit

        Dear Zoho Recruit Support Team, I hope this email finds you well. I am writing on behalf of Land Republic Limited regarding our Zoho Recruit subscription. It appears that our current Zoho Recruit subscription has expired or been exhausted, and we are
      • DYK 10: Restrict time logging for past or future time

        Did you know you can define a time logging window for your team with Zoho Projects? In a project, users often log time at different points of the day depending on their scope of work. Those who switch between onsite tasks and their desk work might not
      • WhatsApp Business Platform: Message pricing guide

        Hi everyone, Starting October 1, 2026, Meta is updating how WhatsApp Business messages are charged. This guide explains the new per-message pricing model, how message categories work, and what changes for service messages specifically. How Meta charges
      • Invoice Only Shipped Items

        Dear Zoho, We are a company that deals with sales orders with 600-1000 lines We need to be able to do partial invoicing based on shipped items Right now when we click convert to invoice we can not only select items that have een shipped It takes hours
      • How to disable and fade past date cells in Calendar View (Zoho Creator)

        Hi Community, I am working on a Calendar View Report (Asset Inventory Report) in Zoho Creator and would like to customize the calendar grid behavior for past dates. What I am trying to achieve: Visual Styling: Fade or gray out the calendar date cells/boxes
      • Possibility to modify a standard wedget to create my own customized wedget

        Below is the std wedget available for dashboard which is great to show the the overdue, current, and all tasks as well as issues for each team member. My problem is this; The list of users cannot be edited (there are admin users which are not relavant
      • Tips & Tricks Series - #2 Adding Multimedia to Quiz Questions

        Hello everyone! Welcome back to our Tips & Tricks series, where we share useful features and tips to help you get the most out of Zoho Learn. Today, we’ll look at adding multimedia to quiz questions. While text-based questions often work well, there can
      • UI Layout Issue After Activating New FSM Theme

        Hello Team, I recently activated the new theme in FSM, and after doing so, I noticed some layout issues. The first issue is with the Merge function. When I try to merge records, I am unable to see the Merge button at the browser's default zoom level.
      • email migration from gmail to zoho

        so I want to migrate all my old emails from a gmail account to zoho account. I go to Mail Administration under Control Panel > Migration, set the destination and source. I started the process, but i waited for quite a bit of time already, the status is still showing "in progress", and there's no error displayed what so ever. I don't have a lot of old mails in my gmail account, so it shouldn't take too long. I have no idea if the process is stuck or it's really doing the work.
      • Button or Links order

        Is there a way to re-order the buttons or links that are created? Moderation Update: With our recent enhancement to custom button creation from the layout editor, administrators can now reorder custom buttons directly from the layout editor, and this
      • Automatically calculate and include tax on quotes

        I've recently been VAT registered and now need to include VAT on my quotes. I have been able to set the tax label and amount but still need to click the tax link and select the tax I wish to include before it appears on the quote. Does anyone know of
      • Zoho mail shared inbox filter action add to workdrive

        The shared inbox feature has been really great. Are there any plans when creating a filter for a shared inbox to have the action add to workdrive? This feature would be super helpful. ~Thank you
      • seller productivity: zcalendar + zmeeting + zcrm

        Hello, As many zCRM users, I handle a lot of online meetings - many of them using my zMeeting subscription. Althought you guys say there is an integration between zCRM and zCalendar, the fact is that is poorly designed, built and incomplete. Integration
      • SalesIQ's Summer '26 Release: For The Moments That Matter

        Every customer journey is made up of moments. The moment someone discovers your business. The moment they need help. The moment you decide to reach out. The moment a simple chat turns into something more. And the moments that continue long after the conversation
      • Add Setting Values to the Rules

        Hi, It would be great to use the rules to set values in fields for submission, such as if a Type is X then set the Field Y to 10. Thanks Dan
      • Migrate zoho mail to yahoo mail

        Hi ,  We would like to migrate our zoho mails to yahoo paid mails . There are some questions :  1 . how can we access our zoho mail account after the ourdomain.com record  transferred to the yahoo paid mail ?  2 . any suggested tools or ways to transfer or import the email in zoho to the yahoo paid email account (emls , imap or other tools) ?  Thanks . Jonathan
      • Introducing Workqueue: your all-in-one view to manage daily work

        Hello all, We’re excited to introduce a major productivity boost to your CRM experience: Workqueue, a dynamic, all-in-one workspace that brings every important sales activity, approval, and follow-up right to your fingertips. What is Workqueue? Sales
      • Emails Failing with “Relaying Issues – Mail Sending Blocked” in ZeptoMail

        Hello ZeptoMail Support Team, We are facing an email delivery issue in our ZeptoMail account where emails are failing with the status “Process failed” and the reason “Relaying issues – Mail sending blocked.” Issue Details Agent Name: mail_agent_iwwa From
      • Zoho Cliq not working on airplanes

        Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
      • Forum Text Formatting

        Hello, I'm not sure where the best place is to post this... It appears that there's some forced formatting that occurs whenever a message is posted in the forums that removes any spaces or tabs at the beginning of each new line. As someone who occasionally
      • Dashboards for Customers

        Is it possible to build dashboards for each customers in the community for their tickets?
      • Export on More options disappear when open personalized report view

        Hello everybody, I have a public report  and I can export my report on More options After I hide some columns on my report, I save changes to create a personalized report view. I saved it with the test view name But, if I open personalized report view  the
      • Arattai App Features Update

        1. Offline Messaging & Sync Enable users to compose messages without internet and deliver them automatically via peer-to-peer methods (Bluetooth/WiFi Direct) when nearby users are available. This would be a game-changer for rural India with unreliable
      • Annoying Social Messaging Auto-Prompts

        Hello! I love the idea of integrating SalesIQ with messaging channels like Facebook Messenger and Instagram. However, the way the SIQ throws the initial prompts feels annoying and too robotic. I'm attaching a few screenshot samples, just the resent ones.
      • Can Timesheets be utilized without Jobs?

        We are looking to streamline timesheets with our technicians and thought that Zoho People's Time Logs/Timesheets would be beneficial. However, it looks like all time entries and timesheets need to be associated with a job. The way we track time is just
      • Introducing Bigin's latest AI features, built for the way you work!

        Hi Biginners! In continuation of our AI journey that began on mobile and grew with the MCP release, we're bringing AI features right inside your Bigin web interface, where it makes the most impact for your business. At Bigin, we believe in building features
      • Introducing Product Catalog in Bigin

        Greetings, I hope all of you are doing well. For many small businesses, sharing products and collecting customer interest often involves multiple tools, manual follow-ups, or even building a full ecommerce website. To address this challenge, we're excited
      • Default Reminder for tasks set to Pop-up instead of email

        Try to save a click every time we create a task we want it to default to pop-up instead of email. Also default is to have reminder unchecked anyway to change so reminder is checked and method is pop-up default instead of email? Attached picture. Thanks,
      • Add Claude in Zoho Cliq

        Let’s add a real AI assistant powered by Claude to your workspace this week, that your team can chat with, ask questions, and act on conversations to run AI actions on. This guide walks you through exactly how to do it, step by step, with all the code
      • Issue with SalesIQ Chats Automatically Closing Due to the 24-Hour Idle Timeout?

        Hello, I am experiencing a significant issue with SalesIQ automatically closing chats due to the Idle Timeout setting. I use SalesIQ through the integration between SalesIQ and Line App. To be honest, this issue has become extremely frustrating. Problems
      • Next Page