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• Recent Topics

• Add Direct Ticket Link to Zoho Help Center Portal in Email Replies

  Hi Zoho Support Team, We hope you're doing well. We’d like to request a small but valuable improvement to enhance the usability of the Zoho Help Center portal (https://help.zoho.com/portal/en/myarea). Currently, when someone from Zoho replies to a support

• View Expenses in Zoho Books Without Approval or Reports in Zoho Expense

  Hello, I’m using both Zoho Books and Zoho Expense (on the free plan for both). I would like to view the expenses recorded in Zoho Expense within Zoho Books, but I read that they need to be approved first. Since I manage a small freelance business, I don’t

• Change default "Sort by"

  Is there a way to change the default "sort by" when searching across modules?" in Zoho CRM? Currently the default sort method is "Modified time" but i would like to utilize the second option of "relevance" as the sort by default and not have to change

• Create project (flow) and assign to person without account (company)

  Hi Zoho Support & Community, I'm trying to automate a process using Zoho Flow to create a Zoho Project and link it directly to a Zoho CRM Contact. This reflects our B2C workflow where we primarily deal with individual Contacts, not Companies/Accounts.

• Can Zoho CRM JS SDK Send Notifications, Create Tasks & Calendar Events?

  Hello everyone! I’m just starting to explore this topic, so please excuse my beginner-level questions! Is it possible to use the JS SDK (https://help.zwidgets.com/help/latest/index.html) to: Send messages (signals, notifications) to specific employees,

• Restricting Printing

  Hi Is it possible to stop users printing documents?

• Backup and Restore of Projects

  Hi Guys, my boss asked me "do we store regulary offline Backups of Zoho Projects" and i could only answer "no way". Is there really no way to backup and restore a project manualy? As Projects is the main Product we decided to use Zoho it could be that

• Enable Zia Bot for Intelligent Conversations in Zoho Cliq

  Hi Zoho Cliq Team, We would like to request a new feature: the ability to interact with Zia via a dedicated bot in Zoho Cliq, in a way similar to how users interact with GPT-based assistants. Use Case: We're looking for functionality beyond the existing

• Data types in custom fields

  Hi, I've been trying to create a custom field to enter purchase order dates , but there is only one data type in the drop down to choose from which is a "Text Box ( Single Line )". I need the "Date" Data type. Please give me a solution regarding thi

• No Non-Color Highlighting

  I highlight in pink for important things I need to do in a note, and when those are completed I would choose the no highlight option. It used to be one of the options at the end of the color list. It was no color with a cross through it. After using a

• Can't attach

  I am having problems sending attachments. I am trying to attach some PDFs to an email (as I do several times every day) but the progress bar on the attached file gets stuck somewhere between 20%-70% and when I hit send I get the error message 'Attachment

• Button on Deal screen to automate changing deal dates?

  Hi I spend a lot of time working with our accounts managers here moving deals around the calendar, qualifying things etc. I'd like to have an easy way to change the closing date on a deal, from the deal screen table, rather than either click in to the

• Automatic Department and Employee Sync Between Zoho One and Zoho People

  Dear Zoho Support, I'm writing to propose a valuable feature request that would streamline data management and improve user experience within the Zoho ecosystem: automatic synchronization between departments and employees in Zoho One and Zoho People.

• How to authenticate my domain on ovh

  I don't succeed in adding an domain authentification on ovh. Should i first create a subdomain? But this doesn't work either, ti gi ves te same screen and the next button is greyed out when adding the info received from zoho

• Undelivered Mail Returned to Sender

  commerciale@etruriadesign.it, ERROR CODE :550 - "The mail server detected your message as spam and has prevented delivery." I have been corresponding with the receiver and they wrote "Ciao, ho fatto verificare ma purtroppo non è un problema che deriva

• Notifications no longer being sent to my email address for any scheduled events

  The last few weeks, I stopped receiving email notifications to my email for events I have scheduled and have a selected reminder option checked.

• Group to shared mailbox conversion

  Is it possible to convert a group in Zoho mail to a shared mailbox?

• why do I get error message each time I open zoho mail

  why do I get error message each time I open zoho mail

• Cross-department Parent-Child ticketing for faster and efficient ticket resolution

  Hello everyone, Organizations frequently need to have multiple departments set up in their customer service ticketing system. However, when a customer raises an issue or an internal process that requires agents to collaborate with their peers, a lack

• Can't setup email on outlook (Android Phone)

  Dear All Support, I have tried many time to setup this zoho mail over the android phone (outlook app) . But it's always show me to check username/password of my email . But i can login from the webmail , that's why i confuse , How can i able to access

• Having problem with MX records and SPF

  Hi there, I have been facing a problem that my zoho mail doesn't receive mail. See Error in below The MX Records of your domain(s) mydomain.com are not pointed to Zoho and you may not receive emails in Zoho SPF entries in your domains DNS are not configured

• ZOHO Mail App Not working

  There seems to be an issue with Zoho Mail App today. It is not connecting to server, internet is working fine, tried uninstalling app and reinstalling, loading circle keeps spinning round. Is there an update on the way?

• Account with own domain, IMAP vs IMAPPRO

  Hi, I have email account with my own domain. I use Em Client email plan and when I use IMAPPRO incoming host, email comes in Em Client only when I restart program. If I use IMAP incoming host everything is ok. Port is 993 both option. Why so? What´s different

• Automatic Display the Price from CPQ

  Is it possible to display the discounted price from CPQ that I created for my customer? For example, when the customer selects Product A, instead of showing the default price, it should display the discounted CPQ price.

• Enhancement - Financial Reports

  Hello Everyone, As part of enhancing reports in Zoho Books, we have added an option`Compare With` in Financial reports. Using this, you can compare the current period with Previous Year(s)/Previous Period(s) (Maximum 3 periods). This option is available in the following Financial Reports: * Profit and Loss * Cash Flow Statement * Balance Sheet Please feel free to share your feedback.  We are glad to hear from you. Regards, Nithya - Zoho Books Team.

• Sent emails not going and showing "Processing"

  Hello Team, Could you please assist with sent emails showing "processing" and not actually going through? Many thanks and regards, Cycology

• Free Plan mail accounts details

  In the zoho mail pricing there's a free plan that includes: FREE PLAN Up to 25 Users 5GB* /User, 25MB Attachment Limit Webmail access only. Single domain hosting. I need to make sure that I'm able to create multiple email accounts in the form of: name@domain.com

• Spf cannot verify

  Hello, Thank you for your service. I am not able to configure my SPF. I have follow several times your instructions but it does not work. I cannot verify. My domain is ptjpt.co.id Please help me

• Introducing Global Sets for easy management of similar picklists in CRM

  [Update | Sep 2024] We've increased the maximum count limit for global sets. These new limits are now live for AU and JP data centers and will be gradually opened to all. Please check this link for the updated limits. Hello folks, As administrators who

• Unable to send message:mail rate exceeded limit

  Hi Admin I just got an email that outgoing has been blocked, I know why is the reason said " Mail rate exceeded limit", but I don't know the rule of Mail rate , so please tell me how to avoid the situation and fix this issue , my email id is morgan@homemesh.com.tw.

• Error when using fetchById in Client Script

  When using client script when creating page (onLoad), I suddenly getting error "Cannot read properties of undefined (reading 'Accounts')" when using: var account_details = ZDK.Apps.CRM.Accounts.fetchById(account_id); I'm getting this error whenever trying

• Los correos que envio, llegan como spam (Bandeja de correos no deseados)

  Estimados, Buenas tardes, necesito su soporte, los correos que envío desde mi cuenta llegan como spam. (no deseados). ya sea hacia cuentas de hotmail, gmail... etc.. El dominio lo tengo alojado en nic.ar (argentina). Por favor, necesito resolver esto

• Zoho Mail Not Receiving or Sending Email

  My zoho mail is not sending or receiving mail. What's the fix for this?

• Cannot add new mail client

  Hi Guys, I've just got a new laptop and am trying to set up Outlook to connect to my Zoho account. No matter what I do, I cannot connect I'm using IMAP for incoming mail, it's enabled in my account settings, and I'm using the setting shown on the account

• Zoho CRM to Zoho Projects Workflow {"error":{"code":6831,"message":"Input Parameter Missing"}} connecting

  void automation.Untitled_Function(String ProjName) { resp = invokeurl [ url :"https://projectsapi.zoho.com/restapi/portals/" type :GET connection:"zohoprojects" ]; info "Portal API Response: " + resp; portalId = null; if(resp != null) { if (resp.containsKey("portals"))

• Zoho mail Virus Scan Virus Detected (but I checked it with VirusTotal)

  Dear all, since this morning we can;t send any attachments out. Zoho says there is a virus in it, but clearly there is not when I checked the file on VirusTotal.com. Please help us out!

• Cant receive emails

  Hi, I just created an account and went through all steps. Everything has been set up from my end, but Ive sent a test mail to the newly created email address, but it never arrived. Can somebody please help me? Thanks!

• Multi-column sorting

  Is multi-column sorting a planned feature for CRM? We are needing to sort by one column and then subsort by another column. I am just wondering if there is a planned feature that will allow this?

• 　【Zoho CRM】サブフォーム内にあとから追加した数式項目を一括して計算させる方法

  皆様のお知恵を拝借いたしたくご相談させてください。 【状況】 任意のタブにすでにサブフォームが設定されており、そのサブフォームを含め、既に数千件のデータが存在している。 【実施したいこと】 新たに数式項目をそのサブフォームに追加して、入力済データのレコードも含めて、その数式項目の計算結果を反映させたい。項目の更新で数式項目をサブフォームに追加しただけでは計算されません。 【わかっていること】 任意のタブのサブフォーム外にあとから数式項目を追加した場合、数式項目を追加しただけでは当然数式項目の計算結果は反映されませんが、以下の方法を実施すると数式項目が計算されます。

• My Zoho Mail Account Has Been Blocked for Sending Email - Block Type: Mail Outgoing blocked

  Hi everyone... My Zoho Mail account has been blocked for long time... Until now, I cannot sending outgoing email. I was already try to contact Zoho customer support, but there is no reply from them. This is notification which appear on my zoho mail account...

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