Be everywhere your customers are with the Sendinblue extension for Zoho Desk

Be everywhere your customers are with the Sendinblue extension for Zoho Desk



Of all the channels available to a marketer, email marketing gives them the broadest reach. Moreover, it continues to perform well year after year. The benefit is apparent: For ten years in a row, email generates the highest ROI for marketers. Given the multitude of tools available to marketers, email marketing is simply the best bet for growth in the industry. We can make your professional email marketing easier and more effective than ever before with the Sendinblue extension for Zoho Desk.

The Sendinblue extension for Zoho Desk lets your support teams get the word spread out wide and sell more with sleek email campaigns. You can track the open rate of the emails sent so that you can build stronger relationships with your customers. Moreover, you can communicate with them via SMS messages from Zoho Desk.



Let's see how the extension can help you. From Zoho Desk, you can:
  • Send Email campaigns/SMS campaigns
  • View all SendinBlue campaigns and their statuses
  • Check to see if a user has opened the campaign from their ticket's detail page
  • Understand the engagement levels of all SendinBlue Mailing Lists
You can install the extension from Zoho Marketplace. For any assistance on setting up, please refer to our online help.

For more similar extensions, you can explore Zoho Marketplace.

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