Create Ticket with Subcategory error

Create Ticket with Subcategory error

Hi Team,

We are facing internal server error while create ticket (Programmatically Adding Ticket) with subcategory. Kindly find the code snippet in below,

DeskNewTicketData ticketData = new DeskNewTicketData();
ticketData.setEmail(emailEditText.getText().toString());
ticketData.setContactName(fullNameEditText.getText().toString());
ticketData.setDepartmentId(deptID);
ticketData.setCategory(feedbackTypeTextView.getText().toString());
ticketData.setSubCategory(feedbackCategoryTextView.getText().toString());
ticketData.setSubject("Customer Feedback");
ticketData.setDescription(commentsEditText.getText().toString());BaseAndroidApp.deskInstance.addGuestTicket(ticketData, new DeskCallback.DeskAddGuestTicketCallback() {
@Override
public void onTicketAdded() {
Log.i("APITEST", "addGuestTicket success ");
}
@Override
public void onException(DeskException exception) {
Log.i("APITEST", "addGuestTicket exception "+exception.getErrorMsg());
}
});

FYR:https://www.zoho.com/desk/developers/asap/mobile-sdk/android/programmatically-adding-tickets.html#programmatically_adding_tickets