Cleaning up your non-migrated social portals
In August, we announced a new and improved version of the Social Module within Zoho Desk. We hope that you have found the time to migrate to this version and are finding the updates useful. If you haven't migrated yet, then this announcement is for you.
We will be cleaning up all old social module portals as on 1st November 2019. This is the last opportunity for you to migrate, so we urge you to do so at the earliest.
To migrate, please click on the 'Social' tab within Zoho Desk. A pop-up notification will help you make the transition once you click on 'Migrate Now'. To learn more about how to set up the revamped Social module, please refer to this document.
If you do not migrate before November 1st, your old settings will be lost.
We hope this does not inconvenience you further.
Cheers,
Team Zoho Desk