Power of Automation:Automatically add a row in Zoho Analytics when the status of a bug is updated to 'Reopen'.

Power of Automation:Automatically add a row in Zoho Analytics when the status of a bug is updated to 'Reopen'.

Hello Everyone,


A Custom Function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as to when to trigger using the Workflow / Business Rules (be it Tasks / Project) and associate the custom function to it.

Requirement:-

One of our customers contacted us with a requirement that a row should be automatically added to a new table in Zoho Analytics whenever the status of the bug is updated to "Reopen", to monitor the performance of their associates. The same was implemented using Custom Functions in Zoho Projects along with Business Rules.

To automate this, we need to trigger the custom function when the status of the bug is updated as Re-open. 

Business Rules allows you to manage the bugs more effectively by setting criteria that align your project requirement. For more information, please refer to this link. A sample screenshot of the business rule is attached for reference.

Below is the custom function code for reference.

Custom function code:-

projectIdColumnName = "ProjectId";

fieldNameColumnName = "FieldName";

oldStatusColumnName = "OldStatus";

newStatusColumnName = "NewStatus";

updatedByColumnName = "UpdatedBy";

workspaceName = "Workspace1";

workspaceResponse = invokeurl

[

url :"https://analyticsapi.zoho.com/restapi/v2/workspaces"

type :GET

connection:"XXXXXXX"

];

workspaceDetails = workspaceResponse.get("data").get("ownedWorkspaces");

for each  workspaceDetail in workspaceDetails

{

if(workspaceDetail.get("workspaceName").containsIgnoreCase(workspaceName))

{

workspaceId = workspaceDetail.get("workspaceId");

analyticsOrgId = workspaceDetail.get("orgId");

break;

}

}

if(workspaceId == null)

{

workspaceDetails = workspaceResponse.get("data").get("sharedWorkspaces");

for each  workspaceDetail in workspaceDetails

{

if(workspaceDetail.get("workspaceName").containsIgnoreCase(workspaceName))

{

workspaceId = workspaceDetail.get("workspaceId");

analyticsOrgId = workspaceDetail.get("orgId");

break;
}

}

}

headersMap = Map();

headersMap.put("ZANALYTICS-ORGID",analyticsOrgId);

viewName = "table1";

viewResponse = invokeurl

[

url :"https://analyticsapi.zoho.com/restapi/v2/workspaces/" + workspaceId + "/views"

type :GET

headers:headersMap

connection:"XXXXXXX"

];

viewDetails = viewResponse.get("data").get("views");

for each  viewDetail in viewDetails

{

if(viewDetail.get("viewName").containsIgnoreCase(viewName))

{

viewId = viewDetail.get("viewId");

break;

}

}

statusTimelineMap = Map();

statusTimelineMap.put(projectIdColumnName,projectId);

statusTimelineMap.put(fieldNameColumnName,projectName);

statusTimelineMap.put(oldStatusColumnName,issueId);

statusTimelineMap.put(newStatusColumnName,issueName);

statusTimelineMap.put(updatedByColumnName,UpdatedBy);

columns = Map();

columns.put("columns",statusTimelineMap);

paramsMap = Map();

paramsMap.put("CONFIG",columns.toString());

analyticsResponse = invokeurl

[


url :"https://analyticsapi.zoho.com/restapi/v2/workspaces/" + workspaceId + "/views/" + viewId + "/rows"
type :POST
parameters:paramsMap
headers:headersMap
connection:"XXXXXXX"
];

 

Make sure to update the column name, workspace name and table name in the above code and replace XXXXXXX with the Zoho Analytics connection link name which has the scopes: ZohoAnalytics.data.create, ZohoAnalytics.metadata.read. 

Check this link to learn how to create the connection. A screenshot of the list of parameters to be mapped is also attached for reference. 

 

We hope you found this post useful. If you have any questions, feel free to share them in the comments below.