What's new on Zoho Marketplace for Europe region?
Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. In the second quarter of 2021, we released 40 new extensions for various Zoho products, including 32 extensions for Zoho CRM. Read on to learn more.
Telephony extensions
We released four new telephony extensions for Zoho CRM, Zoho Desk, Zoho Recruit, and Bigin. Start making calls from within the Zoho product, receive in-coming call pop-ups to get contextual details even before answering. Enable click-to-call and log call recordings in the contact record after calls. Click below to learn more.
 |  |  |  |  |
Extensions for Zoho CRM
In additions to 500+ Zoho CRM plug-and-play extensions, we released 32 new extensions for Zoho CRM in the second quarter of 2021. These no-code, ready-to-use extensions don’t just integrate other apps with Zoho CRM, but also add functionalities to help sales people improve performance effortlessly.
SMS Extensions for Zoho CRM
Instantly send SMS messages from Zoho CRM using predefined and customizable SMS templates. Use the Schedule SMS feature to automatically send messages at times you set, and ensure you are always catching your customers at the right moments. Maintain an SMS history of all your sent messages, and write workflows to send automated SMS messages.
 |  |  |  |
 |  |  |  |
WhatsApp extensions for Zoho CRM
Integrate your WhatsApp business account with Zoho CRM in minutes to support your customers with unlimited chats without leaving Zoho CRM. Start sending and receiving WhatsApp messages to customers directly from Zoho CRM.
More extensions for Zoho CRM
 | Connect Zoho CRM to your favorite business applications using n8n. Automatically modify or use your Zoho CRM data to set up workflows without writing a single line of code. |
 | Ensure accurate and complete address entry as you type details in real time in Zoho CRM. Address Lookup for Zoho CRM standardizes all global addresses even if you make a typo. Reduce mail bounces and delivery issues, and improve the user experience with accurate addresses. |
 | Send invoices with a GoCardless payment link to your customers right from Zoho CRM and instantly get the payment added to the bank account linked with your GoCardless account. Enable customers to set up a direct debit mandate so all their future payments will be automatically processed on the due date. |
 | Initiate remote support sessions directly from Zoho CRM's leads or contacts module. Once integrated, access all the session-related details under the newly created Assist module in Zoho CRM. |
 | Selling in the EU made simpler. Make secure transactions after checking your EU partner's VAT number validity and downloading the official data right into Zoho CRM. Save time by automating the VAT number verification process. |
 | Zefix is the central business name index for Switzerland. Integrate Zefix with Zoho CRM and simply select the name of the desired contact to import their details directly into the contacts or leads module of Zoho CRM. |
 | Easily convert any monetary amount from your home currency to foreign currencies and vice versa. The Currency Exchange Rate Updater will regularly update to the mid-market rate and you can change the update frequency according to your needs. |
 | Integrate Lusha with Zoho CRM to streamline and optimize your sales process. Automatically transfer and sync any lead’s contact data, like their email and phone number, in one click to manage your pipeline faster and more efficiently. |
 | Empower your sales team with organized and insightful data about their target accounts directly from Zoho CRM. Integrate organization charts for your target profiles into Zoho CRM, and keep everything you need to make better decisions in one place to close more deals. |
 | Manage all your website visits in one place. Access all the data collected by the Leady.com analytics tool directly from the Leads module in Zoho CRM. Apply your business processes to the collected leads directly in Zoho CRM, and more. |
 | Search your nearest leads, accounts, contacts, and vendors based on your location. View the search results in Google Maps and in a grid view with the distance details between the source record and search results. |
 | Navigate to Google Maps and find your lead's and account's location from the Leads and Accounts modules in Zoho CRM. The extension adds a field named Google Maps URL in the Leads and Contacts modules, which is autofilled with the address selected on Google Maps. |
 | Easily integrate your Zoho CRM account with Mailchimp to create a complete view of your sales pipeline. Help your marketing team support your sales team by nurturing leads. Learn what works and sell more. |
 | Do more from Zoho with the option to create satisfaction surveys on your phone and receive results directly in Zoho and add features that can help Zoho CRM + GoToConnect users increase the results potential of the tools used. |
 | Leaflet’s Zoho CRM integration enables organizations to take all or part of the document that drives deals and publish them for document creation. Draft whole agreements in minutes without leaving Zoho CRM and capture key terms and metadata automatically for analytics and reporting. |
 | Maintain your orders, products, and customers in Zoho CRM using Ship Station extension for Zoho CRM. Synce order to the Sales order module in Zoho CRM, and order-related referential entities such as Customers and Products are created as Contacts and Products respectively in Zoho CRM. |
 | Engage your prospects with unique insights about their business. No more searching on Google and wading through irrelevant results. Get intel on your target accounts, talking points, and recommended leads, all within your Zoho account and contact records. |
Extensions for Zoho Projects and Zoho Sprints
Manage projects like a pro. Reduce back-and-forth email conversations and long status meetings by integrating your collaboration tools with Zoho Projects and Zoho Sprints. These extensions will allow you to plan and coordinate with your team on tasks from start to finish without leaving Zoho.
 | Craft and host customizable business forms, and collaborate with your team on the go with Zoho Forms' simple drag-and-drop form builder. Connect Zoho Forms with Zoho Projects to directly push the collected responses as tasks in Zoho Projects. |
 | Connect your Foresight App with Zoho Projects to sync projects on both platforms. Add risks with 'open' status to create a task and 'realized' status to add an issue in Zoho Projects. View dashboards, reports, and charts to make informed business decisions. |
 | Collaborate seamlessly with other teams, break down app silos, and eliminate time-consuming manual work with Unito. Sync information both ways between Zoho Projects and tools like Salesforce, Airtable, Jira, HubSpot, Zendesk, and more using Unito for Zoho Projects. |
 | Attach files from your Google Drive account in Zoho Sprints without switching tabs. Collaborate effectively by keeping your files in sync with your work items in Zoho Sprints. Access all your files without the need to convert file formats. |
 | Enable your support teams to collaborate with product teams and deliver exceptional customer support. Link Zendesk support tickets to work items in Zoho Sprints so that your teams can collaborate with context and resolve customer issues faster. |
Extensions for other Zoho products
There are even more extensions to help you improve customer experiences, boost collaboration, break data silos, and improve ROI.
 | Add candidates to your Zoho Recruit panel directly by adding resume files. Minimize the manual effort involved in extracting data from resumes and speed up the recruitment process. |
 | Access and manage all of your files right alongside your emails by integrating Zoho WorkDrive with Zoho Mail. Choose files from WorkDrive extensions to automatically attach them to the email being composed and more. |
 | Make hassle-free travel bookings for all your employees with itilite and see these travel expenses added automatically in Zoho Expense. Track all spends (including travel) at a company level and always be audit-ready. |
 | Zoho Show is a cloud-based presentation tool that lets you create, collaborate on, and present beautiful stories. With the Feather Icons add-on, communicate more with vectors while making your content more interactive and interesting. |
Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace.
Topic Participants
Reena Makwana
Sticky Posts
What's new on Zoho Marketplace
You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
Recent Topics
Exclude Segment from Campaign Recipients
I've created two Segments in order to separate Non-Marketing Contacts from Marketing Contacts. I'd like to send an Eblast to all Marketing contacts in my lists, but when I go to select Recipients, I have two options: 1. To Choose Lists to Send to; 2.Reschedule Multiple/Mass Calls at Once
When we go into a Call record, we have the option to "Reschedule Call." How can we select multiple Calls at once from the Activities tab and Reschedule them? The big use case for us: We have many leads that our reps are supposed to call on a daily basis.Option to Empty Entire Mailbox or Folder in Zoho Mail
Hello Zoho Mail Team, How are you? We would like to request an enhancement to Zoho Mail that would allow administrators and users to quickly clear out entire folders or mailboxes, including shared mailboxes. Current Limitation: At present, Zoho Mail onlyI want to Make the due date of the project appears automatically
hello everyone I want to know if the zoho projects app can add automatically the END DATE of the project I added the duration, start after dates of each tasks in the project template & the starting date of the project itself and the end date of it doesn'tDrag 'n' Drop Fields to a Sub-Form and "Move Field To" Option
Hi, I would like to be able to move fields from the Main Page to a Sub-Form or from a Sub-Form to either the Main Page or another Sub-Form. Today if you change the design you have to delete and recreate every field, not just move them. Would be nice toGet Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)
Disclaimer: I’m not a professional coder! Do you need to use Zoho Mail API? Me too. It lets you do all sorts of things — like reading the complete header of an email, or forwarding an email with its attachments — which is what I wanted to do. But settingDeluge Tips & Tricks: Mastering dates and times
Hello everyone! We're bringing back our Deluge Tips & Tricks series, where we show you how to make the most of Deluge for achieving a wide range of use cases. Working with dates and times is a fundamental part of almost any business application. WhetherAdding a Button in a Form in Zoho Creator App
Hi I want to know how can I add a Button in Zoho Creator form. I have options that I select from a multiselect options and I want the button to add those selected options in a Subform. I do not want to add on a Page Builder I want it inside a specificFeature Enhancement Request – Text Formatting Options in Item Description (Zoho Books/Quotes Module)
Dear Zoho Development Team, Greetings from Radiant360 Integrated Technical Services LLC. We would like to bring to your attention a functional limitation we've encountered within the Item Table / Quote Description section of Zoho Books (and Zoho CRM Quotes).Internal Exception for Creator function
I have been running a script successfully for several days using the scheduler in my application. Now today it suddenly creates and Internal Exception error. Nothing has changed about the script. The data is still retrievable from the web service it is using. Why would this suddenly be happening for no apparent reason? Also noticed that my usage logs are not up to date. Is something changing behind the scenes?How to Set Up a Custom Domain and Customize Homepage
Hello, I am experimenting with Zoho Creator to build applications for my own use case and have encountered a couple of issues: 1. Custom Domain Access: Is it possible to access my Zoho Creator application through a domain that I own? If so, how does theAnnouncing new features in Trident for Mac (1.26.0)
Hello everyone! Trident for macOS (v1.26.0) is here with new updates to securely manage your passwords, locally save your emails, and protect against emails with suspicious URLs. Let's take a quick look at them. Manage passwords with Zoho Vault eWidget.Default Value on a Number
Hi, I would be nice to also be able to set the Default Value for a Number Field, not just the Initial Value shown, so if not on the screen so not enetred it can have a value of 0 for example. Thanks DanHaving trouble fetching contents of Zoho Connect Feeds using the API, requesting alternative API documentation.
I'm trying to retrieve feed/post data from Zoho Connect using the API but facing challenges with the current documentation. What I've tried: OAuth authentication is working correctly (getting 200 OK responses) Tested multiple endpoints: /pulse/nativeapi/v2/feeds,Tip#45: Custom Tags and Cluster Tags
Tagging your work items helps categorize and label work items within your Zoho Sprints workspace. Now, this feature is expanded across multiple modules, along with the introduction of cluster tags that offer an advanced tagging mechanism. Manage TagsExtensions 101 webinar series: Build, integrate, and monetize with extensions
Attention developers! Are you ready to take your extension development skills to the next level? We're excited to bring back the Extensions 101 webinar series with an expanded lineup of Zoho products and an introduction to more platform features. LastWhen using "locations" in zoho books, can you keep the two locations totally separate from each other?
I am looking to add a location but I don't want to intermingle the banking or other accounts. I want that to be like two separate independent branches that use different banking accounts, accounts payable, and accounts receivable. The people who are in[Free Webinar] User Management in Zoho Creator - Creator Tech Connect
Hello Everyone! We welcome you all to the upcoming free webinar on the Creator Tech Connect Series. The Creator Tech Connect series is a free monthly webinar that runs for around 45 minutes. It comprises technical sessions in which we delve deep intoA couple of minor enhancements to Workflows
Last updated on September 17, 2024: These enhancements were initially available for early access, and we've now enabled them for all users. We are elated to announce a couple of enhancements to custom functions in our Workflows! Say hello to: "Source"Business Continuity - Disaster Recovery
I know about the Zoho CRM backup .zip files, however, this doesn't include any of the infrastructure with like custom fields or custom modules. I am curious on what everyone has in place for a true backup or what your plan is if your Zoho instance wereFree webinar alert on October 16 - Less Complexity, More Security: Workplace + Directory
Hello Zoho Workplace Community! Security and productivity shouldn't be at odds—and with Zoho, they're not. Discover how Zoho Workplace + Directory delivers seamless collaboration with enterprise-grade security, all in one integrated ecosystem. Join ourNarrative 11: Are your customers happy?
Behind the scenes of a successful ticketing system: BTS Series Narrative 11: Are your customers happy? Happiness isn't just something you experience; it's something you remember. Hear your customers' voices by enabling customer happiness ratings in ZohoDon't understand INVALID_REQUEST_METHOD when I try to post up an attachment
When I make the POST request (using python requests.post() for files): https://www.zohoapis.com/crm/v8/Calls/***************01/Attachments I get this response: r:{ "code": "INVALID_REQUEST_METHOD", "details": {}, "message": "The http request method typeOrganization Emails in Email History
How can I make received Org Emails to show up here?Signature field is showing black
Hello, When customer signed the service form, it is showing as below picture Phone model: iPhone 16 Pro We tried delete and install application, but it not solved. This has on phone of a few person. There is any advice to solve this?Zoho CRM Android app updates: record sharing, user image upload, Zoho Survey integration, and more
Hello everyone, We've made some important improvements to Zoho CRM's Android app, and we'd like to walk you through the latest updates. Here's what's new: Record sharing with org users User image upload Zoho Survey integration support Venue preferenceHow to Delete/hide Google adwords section from Layout?
Hi people, maybe someone can tell me how to remove or hide the Google adwords section from my layout? Im not using it and it takes too much space.WIDGET in related record list ZOHO CRM; how to get and put data to subform custom fields?
he need: Read and write two custom subform line-item fields on Quotes: Segment_wyceny (picklist/text) and W_pakiecie (number). Write works; read does not return these fields via SDK. Environment Zoho CRM Widget Zoho Embedded App SDK v1.2 Module: QuotesIntroducing Assemblies and Kits in Zoho Inventory
Hello customers, We’re excited to share a major revamp to Zoho Inventory that brings both clarity and flexibility to your inventory management experience! Presenting Assemblies and Kits We’re thrilled to introduce Assemblies and Kits, which replaces theWay to update CRM records in quik view
I have custom module in zoho crm and that module have 500 records. I want a quick way or UI so that user can easily update the record information in quick view without going to record detail view or edit view. I tried zoho sheet option but in zoho sheetWriter sing up problom
Zoho writer sing up prolom faceWhere to integrate Price Book and Product List Price
Hello, We sync zoho crm all modules with all data to zoho analytics. In zoho crm, we have "Price Books" and "Products" modules, where each product is assigned to a few price books with different list prices. From zoho crm, I am able to export a datasetForm / CRM Integration Not entering into workflow
I have a simple form setup with company name, first name, last name and lead source. Each of the fields are mapped to CRM Leads module. When the form is submitted, the lead is populated properly. I also have a workflow created that when the lead sourceAutomating CRM backup storage?
Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,Zoho Slowness - Workarounds
Hi all, We've been having intermittent slowness and Zoho just asks for same stuff each time but never fix it. It usually just goes away on it's own after a couple weeks. Given that speed is a very important thing for companies to be able to keep up withFirst day of trying FSM in the field.
What we found. 1. with out a network connection we were unable to start a service call? 2. if you go to an appointment and then want to add an asset it does not seem possible. 3. disappointed not to be able to actually take a payment from within the appDon't understand why Forms Mobile Scan and Fill not working
I have configure enabled mobile scan and fill, I have enabled QR and Bar code on two fields name and position, I have mapped seq 1 to Name and seq 2 to position, I have created a 2d QR code with the person names and position, seperated by a comma. WhenRecurring Supervisor Rule Reminders for Open/In-Progress Tickets
Hello Zoho Support Team, I would like to suggest a potential improvement regarding reminders for tickets and activities in Zoho Desk. Currently, it is possible to set reminders only once. In the Supervisor Rules section, it is possible to configure remindersTemplate usage
Hi, We are using some templates as a response to customer questions. Is it possible to analyze the usage of these templates? We want to know if the use of our templates has increased over timeRound robin
Hi, I'm trying to set up a round robin to automatically distribute tickets between agents in my team but only those tickets that are not otherwise distributed by other workflows or direct assignments. Is that possible and if so which criteria should INext Page