What's new on Zoho Marketplace for January 2021

Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in January 2021.

	CloudConnect Extension for Zoho Integrate Zoho CRM with CloudConnect’s phonebridge extension to enable click-to-call functionality within Zoho CRM. Launch or receive calls from Zoho CRM with pop-up notifications that contain caller information. Learn more
	Indiamart  extension for Zoho CRM Automatically update new lead data such as name, mobile number, email address, company name, inquiry subject, message, and address in your Zoho CRM Leads module so that your sales representatives can focus more on closing deals. Learn more
	Consulta CNPJ Extension for Zoho CRM Enrich your data in the leads and accounts modules of Zoho CRM, with data obtained from the Federal Revenue of Brazil, in integration with CNPJA.com.br. Obtain important information including partners, type of company, company name, and much more. Learn more
	Exitty softphone Extension for Zoho CRM Integrate Exitty softphone with Zoho CRM to instantly make and receive phone calls, send and receive text messages, manage voicemails, use one-click dialling, see call pop-ups, hold calls, transfer calls, and much more. Learn more
	Razorpay Payment Gateway Extension for Zoho CRM Connect your Razorpay account with Zoho CRM and send Razorpay payment links to your customers from the Invoices module in Zoho CRM. Send a payment request link to the customer, cancel the payment request, or resend the payment request notification to your customer, all from the Invoices module of Zoho CRM. Learn more
	Asterisk for Zoho Desk Connect your Asterisk PBX system and your Zoho Desk environment to get a feature that holds all the essential information—tickets and customer data—and manages incoming and outgoing calls. Learn more
	Elastix for Zoho Desk Integrate Elastix with Zoho Desk to search for contacts and automatically view their details when you make or receive a call. Automatically convert missed and abandoned calls into tickets, generate reports to view the amount of time spent by agents on calls and more. Learn more
	Avaya Aura for Zoho Desk Integrate Avaya Aura with Zoho Desk for a convenient on-premise call center that adapts to your workflow. Associate calls with tickets and update their duration automatically. You can also add call notes as a comment during or after the call and more. Learn more
	Twilio SMS for Zoho Desk Integrate Twilio SMS with Zoho Desk and enable your support agents to send text messages to customers from Zoho Desk. Create SMS templates with dynamic place holders allowing you to personalize SMS. Automatically send SMS to customers on ticket status change and more. Learn more
	Pipedream for Zoho Mail Build workflows that connect Zoho Mail with thousands of other apps using Pipedream for Zoho Mail. You can choose to either "Run Node.js code with Zoho Mail" or select one of the pre-built actions for performing common API operations. Learn more
	Mail Merge for Zoho Mail Use email templates and an uploaded source file, to send a batch of emails that are customized with the recipient's information from the file. View mail merge history along with a report of the number of emails sent, failed and queued in each mail merge. Learn more
	Zoho ShowTime for Zoho Mail Manage your training sessions from the Zoho ShowTime eWidget. Create trainings, add documents, and launch training sessions without leaving your inbox. Automatically convert emails into training sessions using the eWidget. Learn more
	Zoho Desk for Zoho Analytics Conduct a powerful analysis of your helpdesk data. Easily make informed decisions and gain valuable insights into your customer support activities. Analyze and track agent performance, SLA compliance, ticket inflow, customer satisfaction rating, and much more. Learn more
	Zoho Desk for Zoho Assist Initiate remote support and screen sharing sessions directly from your support tickets. At the end of the session, you can update the ticket status and add notes to sum up the concluded session. Learn more
	SendForensics for Zoho Campaigns Test your email campaigns and improve engagement with SendForensics for Zoho Desk. Boost the deliverability of your Zoho Campaigns emails and reclaim the revenue from those lost to spam. Learn more
	Shopify Integration for Zoho Books  Automate the flow of data between Shopify and Zoho Books. Save money, reduce customer service issues, and make customers happier. Automatially import complete order details to Zoho Books including shipment and payment details. Learn more
	Pipedream for Zoho Creator  The Pipedream extension allows you to build workflows that connect Zoho Creator with thousands of other apps. For Zoho Creator actions, you can choose to either "Run Node.js code with Zoho Creator" or select one of the pre-built actions for performing common API operations. Learn more
	ED Insights  A cloud-based platform that offers schools, colleges, and non-profit organizations a simple and affordable solution to manage continuous improvement and planning processes efficiently without breaking the budget. Simplify and automate processes with customizable templates and pre-built instruments for gathering, storing, and analyzing data. Learn more
	Training Institute Management - S A  Training Institute Management helps in maintaining a comprehensive student and faculty/trainer database. Your program structure can be defined for long term. Programs/courses and students can be enrolled to create batches, and batches can be created by adding students manually or by importing their details from Zoho CRM. Learn more

Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace. Explore Zoho Marketplace

Here's an archive of all the releases from previous months, in case you've missed any: New on Zoho Marketplace

• Topic Participants

• Reena Makwana

• Sticky Posts

• What's new on Zoho Marketplace

  You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

• Recent Topics

• Open Activities view.

  I really like the new views for the open and closed activities inside the deals. But when you are in the tab view instead of the column view you can only complete and edit the open activity there isn't the 3 dot option to be able to delete the activ

• Potentially Outdated and Vulnerable Chromium Engine Installed by Ulaa Browser Installer

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• Potentially hardcoded list of Browsers to import from (after Ulaa Setup)

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• From Layout to Code: Finding Custom Field IDs in Zoho Projects.

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• How can I transfer data from Production to Development environment?

  Hi, I am using Creator V6 and would like to bring all the data in production to the Development and Testing environments? Is there an easy way of doing that or I have to export and import each table?

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• Request for Clarity on Timeline for True GPT/Zia Auto-Response Capabilities

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• Two factor authentication for helpdesk users

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• Change text in help desk

  Hi, Please let me know how can i change the this text, see screenshot.

• Items Below Reorder Point Report?

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• Blog Widget: Show recent blog posts on my homepage

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• Committed Stock and To Be Received Stock via API?

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• Zoho Books | Product updates | October 2025

  Hello users, We’ve rolled out new features and enhancements in Zoho Books. From iOS 26 updates to viewing reports as charts, explore the updates designed to enhance your bookkeeping experience. Zoho Books Updates for Apple Devices At WWDC 2025, Apple

• Improved RingCentral Integration

  We’d like to request an enhancement to the current RingCentral integration with Zoho. RingCentral now automatically generates call transcripts and AI-based call summaries (AI Notes) for each call, which are extremely helpful for support and sales teams.

• Cannot reject empty expense report

  Hello, We are currently having issues with two empty expense reports where if we try to reject them, either manually or through the REST API, we get error 114016, which says some of the expenses have already been billed and must be removed. I'd appreciate

• Having Trouble Opening The Candidate Portal

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• Checkboxes not adhering to any policy in mail merge - data from CRM

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• Items Landed Cost and Profit?

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• Create Contract API Endpoint Unclear "inputfields" Requirements

  Hello, I'm trying to create a Deluge function that accepts inputs from a form in Zoho Creator and creates a barebones contract of a given type. See below for the current code, cleaned of authentication information. // Fetch form data // Hidden field client_name

• Kaizen #46 - Handling Notes through Zoho CRM API (Part 1/2)

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• Marketer's Space - Why email marketing matters in ecommerce (and how to get started with Zoho Campaigns)

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• Zoho Campaigns Event timestamps do not propagate to Zoho CRM

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• Kaizen #121 : Customize List Views using Client Script

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• Formatting of text pasted into Zoho documents

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  Damn it, we're one of dozens of construction companies in Africa, but we can't link purchasing invoices to projects. Why isn't this feature available?

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