Zoho CRM - Portal Users Edit Their Own Account Information

Zoho CRM - Portal Users Edit Their Own Account Information

Hi Community,

I'm working on a client portal and it seems like the only I can make the Account record editable to the Contact, is if I add another lookup on the Account to the Contact record.

Am I missing something as the account already has a list of contacts in a related list?

The ideal scenario is that when a user logs into the Portal, they can see their Account information and make changes as required.
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