Zoho Desk Community Digest - November 2019

Zoho Desk Community Digest - November 2019



Top Product Enhancements:
Other Product Enhancements:
  • Comment with only the attachment will also be synced via Bug tracker. 
  • You can now encrypt the custom field values stores in your database
    • You can encrypt the values only for the following data types: Text, decimal, integer, email, phone, percent, and url
    • Available in all Zoho editions. 
  • Now, you can have 16 connections for a state transition in Blueprint
  • Option to delete for the entries of PageSense integration
    • Once deleted, all the entries will be removed from Desk and all experiments will be paused
    • Only visible to admins

Ask the Expert Sessions: