Hello!
The end of 2020 is finally here. As we look back, this year has undoubtedly been a challenging ordeal for both businesses and households. We hope that you and your loved ones are in good health and that this holiday season brings you nothing but cheer.
At Zoho Sign, our team was called upon by the prevailing circumstances to respond to tens of thousands of businesses transitioning to contactless digital signing overnight. And respond we did, albeit remotely, as we worked round the clock ramping up development and support activities to help our users get their paperwork signed online.
The upcoming months appear to promise a return to normalcy but it is safe to say that changes like the adoption of digital signatures are here to stay for good. Before we set foot in 2021, let me take a few minutes to outline all the updates from Zoho Sign's journey in the second half of 2020.
What's new?
- New signer stamp field
- Validation for Text field input
- Automation credits
- Enhancement to sending completed documents
- Streamlined signing interface
- Increased signature request and file size
- Updated mobile apps for Apple devices
- Zoho Sign for iOS 14
- Zoho Sign for iPadOS 14
- Zoho Sign for macOS Big Sur
- Improved mobile app for Android
- Add-in for Outlook
- Enhanced integrations
- Cloud import, bulk send, and email templates in Zoho CRM
- Bulk offer letter generation in Zoho Recruit
- Cloud import and signer redirection in Zoho People
- Tighter integration with Zoho Writer
- Client estimate signing and credit notes in Zoho Finance
- More action modules in Integromat
- Updated interface in Microsoft Teams
New signer stamp field
The new Stamp signer field allows signers to add an image of their personal or company stamp to documents. This helps signers reinforce their authority as an individual or organizational signatory. Similar to their e-signature, users can now also add their stamp to their Zoho Sign profile and re-use it when self-signing documents.

Validation for Text field input
The Text signer field which can accept any type of character input can now be limited to accept only certain types of data. Users can specify a format for each field which can be used to validate the signer input in real-time and prevent invalid entries. Users can also customize this validation by specifying a user-defined regex.

Automation credits
Organizations in the Enterprise plan now receive monthly automation credits, an amount proportionate to their licensed user count. This will enable users to explore, build, and automate custom Zoho Sign document workflows across supported apps within the Zoho ecosystem at no additional cost.
Learn more

Enhancement to sending completed documents
Users can now choose to send the completed documents to the recipients either as file attachments or via a document link in an email. This can be configured under Sending options in the Account settings section.

Streamlined signing interface
A revamped signing interface now reduces the number of steps and clicks required to sign documents. This has been designed to offer a much more seamless and intuitive experience for guest signers and eliminate the need for additional assistance.

Increased signature request and file size
Users can now add up to 40 files in a document signature request and up to a total size of 40MB.
Updated mobile apps for Apple devices
Zoho Sign for iOS 14
Users can now access and manage their SignForms on the mobile app and add widgets to track and manage their paperwork from the home screen. In addition, the App Clips feature enables any iOS 14 user to quickly sign SignForm documents via a lightweight workflow, even if they don’t have the Zoho Sign app installed.
Zoho Sign for macOS Big Sur
Zoho Sign brings all the features of the iOS 14 and the iPadOS 14 apps to the macOS app along with a refreshed user interface containing a new sidebar, updated menus, photo picker, and date picker in style with Big Sur.
Improved mobile app for Android
A brand-new stylish user interface, with a wide array of menu and accessibility options, allows users to enjoy an improved mobile signing experience on their Android devices now. The app also supports Dark Mode now.

Add-in for Outlook
Users can now add documents from their email attachments and create sign workflows to collect signatures and obtain approvals directly from their Outlook mailbox. This add-in is available in Outlook only via Microsoft Exchange or Office 365.
Enhanced integrations
Cloud import, bulk send, and email templates in Zoho CRM
The Zoho Sign extension now allows users to import files from cloud storage services when creating sign workflows. Users can also select multiple records in the supported modules and initiate a bulk send sign workflow directly from the respective module screen. In addition, users can use a CRM email template associated with the respective module in the place of the Zoho Sign email template when sending documents out for signatures.
Cloud import and signer redirection in Zoho People
Users can now import documents from cloud storage services when creating e-signature workflows. The workflows can also be configured to redirect the signers to custom URLs upon performing specific document actions.
Tighter integration with Zoho Writer
A tightly integrated interface now allows for neat field addition and easy workflow configuration. Users can set signer vernacular, add additional attachments to the documents being sent for signatures, save workflow configurations for repeated jobs, and recall the documents that have already been sent out. Additionally, the workflows can also be configured to automatically save the signed documents back to WorkDrive and execute custom functions upon completion.
Client estimate signing and credit notes in Zoho Finance
Users can now send estimates that can be accepted and signed by clients directly from the emails they receive. This enables clients without client portal access to accept and sign estimates, while clients with client portal access no longer need to sign in to do so. In addition, credit notes can also be digitally signed before being sent to customers.
More action modules in Integromat
You can now connect Zoho Sign with 600+ external apps via even more action modules to build advanced automated workflows or Scenarios. You can send a document, get the details of a document, get the signer field data from a signed document, and download a document using the new action modules.
Feel free to explore these updates and enhanced integrations, and please share the news with your customers. You can keep watching this space for more news on our upcoming releases - we have got some big ones lined up!
Do comment below if you need any other details on the updates presented above. For any other support and assistance, please write to
support@zohosign.com.
Happy Zoho Signing! Happy Holidays!
Regards,
Sai Anand
Recent Topics
Meet up de Zoho en Bilbao
Buenos días comunidad! Estamos estudiando hacer un Meet up en Bilbao desde zoho y varios Partners. Para que la experiencia sea excelente, queremos saber cuantas pesonas se vendrían a Bilbao al evento. Y para que sea lo mas útil posible, que temas dentro
Picklist reference value in REST
picklist options can be configured to have a different reference value than the displayed one, should be helpful in things like multilanguage: https://help.zoho.com/portal/en/kb/crm/customize-crm-account/translations/articles/translations is there a way
In Zoho inventory Converting sales return to cerdit note from using Api from Creator Error details: {"code":-1,"message":"Invalid Sales Return ID."}
In Zoho inventory Converting sales return to cerdit note from using Api from Creator Error details: {"code":-1,"message":"Invalid Sales Return ID."} this is button Function used in the Creator map Inventory.Create_Credit_note(int CRE_ID) { return_value
Marketing Tip #2: Recover lost sales with abandoned cart emails
Did you know most online shoppers don’t complete checkout? Automated cart recovery emails are an easy way to bring them back. A simple reminder can recover sales you’d otherwise lose. Try this today: Enable abandoned cart emails in Zoho Commerce and set
Billing Management: #9 Usage Billing in IoTs
We live in a world where connectivity has become a lifestyle rather than a luxury. From smart thermostats that adjust your home's temperature to GPS trackers monitoring end-to-end fleets and sensors that optimize energy grids, the Internet of Things has
{"code":1038,"message":"JSON is not well formed"}
Today this began failing: sales_order_data = zoho.books.createRecord("salesorders",books_organization_ID,order_data); with this error message. {"code":1038,"message":"JSON is not well formed"} This code has been running for two years. Here is the input
How can I migrate Shared Mailbox from Zoho Mail to Team Inbox?
I am unable to migrate mails from my shared mailbox in Zoho Mail to Team Inbox. I am the super admin of my Zoho One plan and yet I am getting an error saying only admins can do this? I don't understand the issue.
Remember all the ways we've posted?
The world celebrates World Postal Day in 2025 with the theme “#PostForPeople: Local Service. Global Reach". The story of the “post” is a story of human connection itself, evolving from simple handwritten notes carried over long distances to instant digital
Add Support for Authenticator App MFA in Zoho Desk Help Center
Hello Zoho Desk Team, We hope you are doing well. We would like to request an enhancement related to security for the Zoho Desk Help Center (customer portal). Currently, the Help Center supports MFA for portal users via SAML, JWT, SMS authentication,
Can no longer upload my own Notebook cover
I've had Notebook for over a year and have been able to create my own notebook covers, but when I tried to upload my own cover for a new notebook today, the upload feature has suddenly been starred, requiring me to upgrade my account. When did this
Zoho Desk - Cannot Invite or Register New User
Hi who may concern, we encountered a problem that we cannot invite user or the visitor cannot register for a user at all through our help center portal, with the snapshot shown as below and the attachement. It always pops up that "Sorry, Unable to process
Reports: Custom Search Function Fields
Hi Zoho, Hope you'll add this into your roadmap. Issue: For the past 2yrs our global team been complaining and was brought to our attention recently that it's a time consuming process looking/scrolling down. Use-case: This form is a service report with
Custom domain issue
I recently changed records for my support area custom domain for a few months, I then wanted to come back to Zoho, but now I can't connect it and I can't login as it's having an SSL issue. I cannot get a good response from support, as I've been notified
SOME FEATURES ARE NOT IN THE ZOHO SHEET IN COMPARISION TO ZOHO SHEET
TO ZOHO sir/maam with due to respect i want to say that i am using ZOHO tool which is spreadsheet i want to say that some features are not there in zoho sheet as comparison to MS EXCEL like advance filter and other Features which should be there in ZOHO
Zoho Sheet - Desktop App or Offline
Since Zoho Docs is now available as a desktop app and offline, when is a realistic ETA for Sheet to have the same functionality?I am surprised this was not laucned at the same time as Docs.
How do you generate personalized certificates and save them in dynamic folders using Writer's mail merge?
Zoho Writer's mail merge feature can help you enhance the certificate management process. It's a great way to save time and effort! Merge certificates and maintain a well-organised repository with personalised certificates stored in separate folders for
Zoho Editor
Zoho PDf Editor is not working I am clicking on EDIT PDf then it again bringing me back to the same page. again and again.
The present is a "present"
The conversation around mental health has been gaining attention in recent years. Even with this awareness, we often feel stuck; the relentless pace of modern life makes us too busy to pause, reflect, and recharge. In the world of customer support, this
Zoho Sheet Autofit Data
While using Autofit Data function in Zoho Sheets with Devnagri Maratji or Hindi Fonts, a word or a number, it keeps couple of characters outside the right side border.
KPI Widget dashboard select periods
I have a problem with selecting periods as a user filter. In the beste scenario I would like to have to have a period filter like Google Analytics has of Datastudio (see attachment). In the KPI widget I "Group by "inquiry_date" on week&Year". It selects
Search in Zoho Community Not Working
I realize this is a bit of a meta topic, but the search for the various Zoho Communities appears to not be working. I'm under the impression that they run on some version of the Zoho Desk platform, so I'm posting this here.
Workdrive on Android - Gallery Photo Backups
Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. Emma
Market cap
Market cap formula?? Kaise nikale
Zoho Sheet for Desktop
Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
Need Help to setup plugs along with codeless bot buidler. To send sms OTPs to users via Zoho Voice and to verify it
Need Help to setup plugs along with codeless bot buidler. To send sms OTPs to users via Zoho Voice and to verify it. I get leads from our website and we need to make sure those are not junk. So we are using proactive chat bot and we need mobile OTPs to
Direct Integration Between Zoho Cliq Meetings and Google Calendar
Dear Zoho Team, We’d like to submit the following feature request based on our current use case and the challenges we’re facing: 🎯 Feature Request: Enable meetings scheduled in Zoho Cliq to be automatically added to the host's Google Calendar, not just
Zoho as an ERP, CRM, and more for a Manufacturing company?
We are looking at solutions for ERP versus an off the shelf ERP system. Our hope is to use much of the full suite of Zoho apps along with some custom build-out for our manufacturing company. I was wondering if there are users or developers on here with
Zoho sheet
Unable to share zoho sheet with anyone on internet with editer option only view option is show
Mail and OS
Jai Hind! Zoho is doing good by creating good software (made in india) on par with other tech giants. 🥰 Suggestion: 1. Whenever we sign up on zoho mail its asking for other mail id. It shouldn't be like that. You should ask general details of a user
Personal account created under org account
Hi there, I am Jayesh. We are using ME Central, and we have an account by the email ID soc@kissht.com.. Now I have created a personal account., jayesh.auti@zohomail.in, accidentally. Can you help me to remove this jayesh.auti@zohomail.in from my organization
Add another account
How to add another mail account to my zoho mail.
Recover deleted user
Hi by mistake i have deleted an added user and his email associated. Please help me recover it thank you.
No connection to the server
Hello! I can't add a new email address to my mailbox because your server is rejecting me. Please help. I took and added a screenshot of this problem Marek Olbrys
URGENT: Business Email Disruption – SMTP Authentication Failed
Dear Zoho Support, I am writing to escalate a critical issue with my business email account: 📧 marek@olbrys.de My domain olbrys.de is fully verified in Zoho (MX, SPF, DKIM, DMARC all valid – green status). I am using the correct configuration: smtp.zoho.eu
Emails missing from desktop but visible on phone
Subject says it all. Windows 11 laptop. Apple phone. all systems up to date.
Website Hosting
Hello, I want to host my domain on Hostinger, and I want my emails to run through Zoho Mail. Please provide me with the SPF record, MX record (Type: TXT), and A record, so that I don’t face any issues with my emails. My website is on Hostinger hosting,
Can not search zoho mail after update V.1.7.0
i can not search mail on to and cc box from attached picture and then search contacts box can't click or use anything. include replay mail too.
Urgent Security Feature Request – Add MFA to Zoho Projects Client Portal Hello Zoho Projects Team,
Hello Zoho Projects Team, We hope you are doing well. We would like to submit an urgent security enhancement request regarding the Zoho Projects Client Portal. At this time, as far as we are aware, there is no Multi-Factor Authentication (MFA) available
How to retreive the "To be received" value of an Item displayed in Zoho inventory.
Hi everyone, We have our own Deluge code to generate a PO according to taget quantity and box quantity, pretty usefull and powerful! However, we want to reduce our quantity to order according to "To be received" variable. Seems like this might not even
Payment on a past due balance
Scenario: Customer is past due on their account for 4 months. We suspend their billing in Zoho books. Customer finally logs into the portal and enters a new credit card. We associate that cardwith their subscription, which will permit the card to be used
Next Page