You are not a part of any ZohoCRM service orgs. Please remove the scope to generate the token.
I am at the very beginning of trying to access some of the Zoho info in my C# client. I have registered my app as a self-client and now I am trying to get a token generated with scope "ZohoCRM.modules.ALL". I get an error: Generate Code You are not a
Custom Fields in Zapier
Hi, I'm using zapier to move information from an accounting software to zoho subscriptions. I would like to use the custom field for customer and also subscriptions (please view image) Please advise: 1. How do I create those custom fields in zoho subscriptions 2. Where can I find the index number to be used in zapier. Thank you.
Zoho Books Payment Gateway vs Zoho Subscriptions Payment Gateway
Hi Zoho, Zoho Books supports payment gateways in my country that Zoho Subscriptions does not. If I have a payment gateway setup in Zoho Books can I use that to action the Zoho Subscriptions payments? If not is there a suggested workaround?
Abonnement mit Fremdfakturierung
Wie würde man in Subscriptions vorgehen, wenn man Abo‘s erfasst, die von einem Dritten in Rechnung (Fakturiert) werden? In unserem Fall gibt es Verträge die vom Software-Hersteller direkt berechnet werden.
Abonnement im CRM anlegen übernimmt keine Steuer
Wenn man in Zoho CRM die Integration von Subscriptions verwendet und bei einem Kunden ein neues Abonnement anlegen möchte, dann zeigt das Fenster keine Steuer! Dann wollte ich in den Einstellungen die Steuer als "Standard" vorgeben, dann meldet mir Subscriptions,
Mirroring Zoho client portal (from subscription) passwords and Wordpress passwords
Hi, I need a site where users purchase a Zoho Subscription and if so can purchase discounted tickets to our events, log in to restricted pages on a website and download restricted information. How can I do this? At the moment they use WooCommerce to purchase
Update Zoho Subscription Invoice
Hello All, Problem Statement:- I am not able to update the Invoice which i have created inside the zoho subscription by the api call, can someone help me for the same, I am also sharing the Reference code and error ...........Update Code invoiceID = invoice.get("invoice_id");
Does Customer receive notice of price increase
If I change the price of a subscription, will the customer get some sort of notification of this (other than simply noticing it on his next billing)?
Is it possible to have a hosted page prefilled with client information in Subscriptions?
Hello, I would like to know if it is possible to have some lines pre-filled with client information for a hosted payment page? Instead of having to fill in the credit card information myself, I would like that my clients were able to fill it in and the
Trials without payment info becoming subscriptions.
Hi, According to this page https://www.zoho.com/us/subscriptions/kb/subscriptions/what-happens-after-trial-expiry.html The Trials subscriptions should be marked as canceled. I have been doing testing prior to launch and I have a few test accounts that
Workflow for using the API to Upgrade a Subscription
Hi, I need to automate package changes and upgrades in Zoho Subscriptions. Browsing the forums I see there is an endpoint that is not in the API documentation https://subscriptions.zoho.com/api/v3/subscriptions/compute Do you have any tutorials or articles
Tip #7 : Integrating online forms with Zoho Subscriptions
Hello everyone, We have been sharing a tip every week to address specific business scenarios which can be implemented for your subscription business. Last week, we shared a tip about accessing external URLs from Zoho Subscriptions. This week, we will be looking at how you can integrate online forms with Zoho Subscriptions. Business Scenario: In many subscription box businesses, their primary need is to personalize the subscription box according to their customer's preferences. In such cases, businesses
Custom Fields Limit in Zoho Subscriptions
Hello, how many custom fields can be used in Zoho Subscriptions? What is the custom fields limit of each type (Lookup field etc.)? Thanks, Michael
Can I remove the 'Powered by Zoho Subscriptions' from my embedded Hosted Page?
I have embedded a Hosted Page from Zoho Subscriptions with an IFrame on a website. I am wondering if it is possible to remove the 'Powered by Zoho Subscriptions' from the footer of that hosted page? Thank you!
Subscription Update
If I change or update a plan, will the associated subscription gets updated automatically?
Can I use Zoho Subscriptions without the Payment Gateway?
I operate in a country where none of the existing Zoho Subscription Payment Gateways are supported. I would therefore like to handle the payments via payfast.co.za (a local payment gateway) and use webhooks / APIs from Woocommerce to Zoho Subscriptions
Plan custom fields doesn't display, when requesting all plans
So, i created 5 different plans and created custom field for them (test_field). I inputed value in this field in every plan. However, when i use method to request ALL plans - it doesn't return custom fields. This parameter returns as empty array for every
DKIM record not found. Contact your domain provider.
Hi, I've added the DKIM record in domain dns. But the I can't able to validate that. Please do the needful.
Handle Payment failure in hosted pages
We have integrated Zoho hosted pages api for payment gateway and where we have scenario to handle the payment failed cases. So how do we handle the payment failed in webhook for new subscriptions.
Created webhook response is 403 forbidden
I have created a webhook for Payment Success event in test organisation. First of all i was not able to provide my https url in the url part, it showing the message like We were unable to connect with the given URL. Please enter the correct URL and try
Unbilled charges response code when trying to access new subscriptions in test org
When trying to access hosted page subscription in my test org account, intially it was working fine as we are getting the checkout url. But now these days when we create a new subscription we are getting the response code as "You cannot create a hosted
Customers Confused After Checkout - WE NEED CONDITIONAL "THANK YOU" PAGES
All of our subscriptions are completed through Hosted Payment Pages. Once the payment goes through, customers are redirected to the "Thank You" hosed page. The "Thank You" currently is incapable of giving the customer enough information about their subscription.
Subscription start times...
Is there any way for a Subscription to start after the customer pays the invoice? Seems like the subscription starts as soon as the invoice is sent.
How to pass Invoice Custom Field into Simple Hosted Page
I've tried using different ways: ...url_copied_from_product_sub...?email=$email&cf_iccid=$iccid&ICCID=$iccid&custom_fields%5Bcf_iccid%5D=$iccid&custom_fields%5BICCID%5D=$iccid email does prefil but iccid doesn't appear in subscription any tips?
Testing Zoho subscription. How to change renew date ?
Hello, I'm currently run some tests on Zoho Subscriptions (with test mode). I would like to change the renew date to check if everything works fine when renewing (without waiting until next week) Is there any way to do that ?
Kundennummer in neues Abo schreiben
Wir haben ein benutzerdefiniertes Feld "cf_kundennummer" das am Kunden zu finden ist. Wenn ein neues Abo erfasst wird, soll die Kundennummer aus dem benutzerdefinierten Feld "cf_kundennummer" in das neu angelegte Abo geschrieben werden. Vermutlich über
Hosted Payment Page with GoCardless - User has to type everything twice
Hey, we use the Hosted Payment Pages with GoCardless. The has to type all his data one time on the HPP and then he will be redirected to GoCardless and here he has to select the country and after this he has to type all his data a second time. All the
Split Payment Commission on Zoho Subscriptions
I have a product on Zoho Subscriptions that I'd like to put a split payment on. 75% sales - to keep for myself 25% sales - for a referral to receive Sample: One of our client purchased our services at $497. I'd like to split the payment for myself ($372.75)
Subscription Profitability
How do you track subscription profitability when there is no ability to enter a cost for a Plan?
There is no customer-wise breakdown of Revenue Recognised and Deferred Revenue
There is no customer-wise breakdown of Revenue Recognised and Deferred Revenue. It will be good to have such reports.
Showing the Zoho subscription of the parent account on the children account in CRM
Hello Zoho community! We are a B2B SaaS company and through time gather a decent amount of clients. These clients are all documented within Zoho CRM and we use the CRM-Subscription marketplace integration to know which clients are subscribed to what.
Paid Trials?
We offer paid trials for a period of 90 days (at a reduced rate) vs. Free trials. What's the best way to set up paid trials in subscriptions so we can then still monitor conversion rates.
Tip #4 : Refer and Earn Workflow system for your Subscription Business
Hello everyone, We've been coming up with a tip every week to address specific business scenarios which can be implemented for your business. In continuation to the previous post, this week we will be seeing about how you can implement the Refer and Earn Workflow system to acquire more customers. Why are Referrals important? Customer Acquisition is crucial for any business to sustain itself in a constantly evolving market. It involves persuading new consumers to purchase your products. Customers
Ein Kunde hat mehrere Abo´s - Was ist ein Kunde?
Wir benutzen mittlerweile Zoho Subscriptiosn für unsere Software-Pflegeverträge. Bevor wir loslegten, mussten wir noch die Wahl zwischen Subscriptions. periodische Rechnung oder eine mit Creator entwickelte App entscheiden. Da in Subscriptions "durchdachte
How to get URL for hosted page (Payment Update Page)
I am showing the hosted page called "Checkout Page" and this is working. I want to add the hosted page (Payment Update Page) for customers who need to change their card details. I can find the URL for the Checkout Page from the "View Plan URL" link in
Void an Invoice in Dunning
Hello, I am seeking your advice as to how to Void an Invoice that is in dunning. When I try to Void the invoice, I get the error message "Cannot void the invoice when the subscription/recurring invoice is in dunning state". However, on-screen is also
Every Time Creates A new Customer when a subscription purchased
I am using the Zoho subscription. I need help with the following. 1. Every time a customer subscribes to each and every plan with the same email address it is creating multiple customers with the same email. This is the problem we see the same customer
Inconsistent payload in payment api when writing custom function
Dear support team, I'm having trouble writing and testing the custom function for payment module. I want to retrive the subscription record involved with the payment in the Customer Payment module Custom Function. For some reason, the payload I retrieve
Pro Rata Calculation before editing subscription
Hello We have a user flow we had no idea how to solve. Maybe you have any ideas. When a customer wants to upgrade his subscription in the middle of his billing cycle, we need to show him (in the product interface) the sum he will be charged immediately.
Tips and Tricks #22: How to localize your product prices in Zoho Subscriptions
Adjusting your products’ pricing based on where your customers are located can help in providing a tailored check-out experience for your customers. The first step in achieving this is to display your products’ price in your customer's local currency. You can do this easily using Zoho Subscription's automatic exchange rate feeds and API hosted payment pages, that is, the price that you've set for a product will be shown to your customers in their local currency with the latest exchange rates. However,
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