I'm not receiving the replies from my campaign in my inbox.
I created my first automation workflow and received a reply from a recipient but that reply did not show up on my inbox. I have set the reply-to address on my email address.
Frequency of Syncing with CRM
We have used Zoho CRM for quite some time and are trying to add Zoho Campaigns but are running into several problems regarding syncing. Syncing First, we have set up two syncs - one for Contacts and one for Leads with Zoho CRM. What we expect: Whenever
Integration with Qualtrics
Hi Zoho, Any discussion around having an OOTB integration with Qualtrics web survey platform? Thanks, Dennis
How to Add "List-Unsubscribe" Header
Hello, Spam tester gives negative point to my campaigns because it' don't have "List-Unsubscribe" in header. How can we fix it? I cannot see this option in header settings.
CRM updates not pushing because of required fields?
The only contacts we have in Campaigns come from our CRM sync. We have two syncs set up - one for leads, one for contacts. I have workflows set up that are dependent on fields in the CRM, and use these back-and-forth to manage our segments. For example,
ERROR: An internal error occurred while adding your email address.
Hi, I have been getting this error all day, when attempting to create an email campaign AND automation. An internal error occurred while adding your email address. Please try again after sometime or contact us at support@zohocampaigns.com to resolve the problem. What would be the issue and cause this error? Thanks a bunch,
HELP! I cannot create campaign via api with error 903
Hi everybody, I have a problem with my project, when i call api to create campaign based on document: https://thugianmotti.tinytake.com/sf/MTM2MzQyMF80OTc4MjA3 my code: https://thugianmotti.tinytake.com/sf/MTM2MzQyN180OTc4MjI0 but i got error like this: {"code":903,"message":"Mandatory Fields are not found","uri":"/api/v2/createCampaign"} What's wrong with me? can somebody help me, thanks
Does Zoho Campaigns offer an option for a dedicated server? High spam rate for workflows.
New customer here. We had some success with campaigns so we implemented automated workflows and every single address I've entered into a workflow for gmail has gone into spam. We have properly configured our DKIM/SPF records and subdomain correctly. Based on reading other forum posts it's starting to lead me to believe that Zoho's sender IPs concerning workflows (possibly campaigns too) are just flagged by various domains. It seems like this has potential to happen when multiple companies share a
Marketer's Space - Nurture your business with email marketing
Hello Marketers, We often think about Zoho Campaigns as a tool unto itself, but with this week's forum posts, we want to look at how our integrations can help you use email marketing to get the most out of other products you may be using. Let's look at three of the most important and must-have Zoho Campaigns integrations, beginning with our most popular one, the Zoho CRM integration. Integration with Zoho CRM The sales department plays a crucial role in helping your business grow. They need the right
Accidentally Cleared a List on Zoho Campaigns
Hi, I accidentally deleted the entire contacts of a list. Is there any way to retrieve it? To be more detailed, I was looking at the unsubscribed contacts and tried to clear the list. When I navigate to all list, I've seen that the entire contacts are
How to Exit Contacts on Reply?
It appears that there is no reasonable method to exit a contact from a Campaign/Workflow, thereby preventing a user from receiving automated emails after they've already replied (which would be confusing at that point). Could you please confirm the following
Sync CRM to Campaigns filtering by a CRM Field
Hi, Is it possible to create a sync from CRM to Campaigns that is dependant on a response to a field in the CRM? For example, in the CRM we have a field labelled "membership" for which there are a number of membership type options. Can we sync one membership
Image Links Broken When Uploading to a Campaign
Hello All my image links have been broken in my campaigns. They were working on Friday and I haven;t changed any settings. I was wondering if anyone had any ideas what is going on? Thanks
Zoho Campaigns Wordpress Plugin Not Work When i connect my account
Hi I install my wordpress plugin and connect my zoho Campaigns account, but system alert "you are not a part of any org. xxxx", i was redirect my plugin page after i click accept. And alert "no account found as image 2" How to reslove this issue ?
Why can't I connect ZOHO CRM to Campaigns?
Hi everyone, I'm trying to synchronize the contacts I have on ZOHO CRM with Campaigns to communicate with my customers, but an error appears (attached capture screen) [In Italian it says: The organization is already integrated]. In Italian it says: The
Invalid email address
Hi there, While syncing new contacts from zoho CRM to zoho Campaigns, some email addresses are being considered as invalid email address. Can someone please help with this as I need those contacts. Thank you!
How ro Change CAPTCHA from Zoho's one to Google reCAPTCHA
I tried to change the CAPTCHA type of CTA form as attachment(2) from Zoho's one(default type) to my Google reCAPTCHA as attachment(1), but couldn't set the one as attachment(3). Could you pls tell the correct way to set the Google reCAPTCHA from Zoho's
How do I add receipient names to the "to" field in Zoho Campaigns
Hi, How do I add the names of my contacts to the "to" field of an email campaign. I saw an old topic on here that suggested this should be under advanced options, but my campaign doesn't show this option. Has it been moved somewhere else? I have quite
Attaching different attachment to each customer in campagins
We want to create an automated mail campaign that has 1st mail and 3 follow-ups and this is clear and straightforward using zoho automation campaign. We have following requirement: First mail should contain quotation for customer and flw-up mail would
Syncing campaigns and statistics to CRM - only working on some campaigns?
Hi, I have an issue regarding the sync. I have many automations in Campaigns - where all mails individually inside these automations, are getting synced to CRM. However, I also have some mails that I can see is being sent to contacts, are NOT synced to
Merge Tags for Shopping Cart ID & Link
Hi there, We are an ecommerce business and I am creating an email sequence in Zoho Campaign automations for when after a quote is sent - a follow up campaign that will include their Cart ID & Cart Link to remind them to purchase. We use BigCommerce as
Zoho Campaign Deals
Hey there, I have been trying to sync my deal module into Zoho Campaigns. My Zoho CRM is already synced with the leads module but when I go to add another sync for "Deals" it does not show up even though it is in my CRM. (See the screenshots attached)
How do I get help?
Every other Zoho App has a button to get help with anything by chatting to someone at Zoho, why doesn't Zoho Campaigns have this? I can't connect to Zoho Forms as it says my email is connected with another organization. And I can't even get automation
Can I set up a system to send the same email campaign to those who didn't open after two/three days?
I used to send occational email campaigns to our subscribers/contacts. After sending any email campaigns, I send a follow up to those who didn't open that campaigns. This I'm doing manually every time. Is there any option/system so the sent email campaign
Camnpaign not sending.
i prepae a campaign and i see it as draf. i try to send and i press send now and after the orange button send. i see the text sending shortly. alfter a while the campaign return as draft. and non email was sent.
Ignored contacts in the mailing list
How can I include my "info@" emails in my mailing list? When I upload a list of contacts that contents these kind of emails, they are ignored. Thank you so much.
First Line of Address is Subject Title
Is it possible to put the first line of the contacts address, or indeed the accounts address, in the subject title of an email sent from Campaigns?
Zoho Campiagn > Data in Reports / Google Analytics
Hi, I notice some differences between Zoho Campaign's Reports and the data from Google analytics (see in attachment). Do you confirm that "unique clicks" matching with "users" in Google Analytics ? Best regards, Christophe.
When will Zoho Campaigns support Zapier integration?
We need to sync our email subscriber contacts using Zapier but just found that although most Zoho apps support Zapier... Campaigns does not. This is really strange. When is Campaigns expected to have the Zapier integration?
Wait Condition with specific link, not just any link
Hello, Is there some way to setup a wait/condition combination so that the "true" path will only execute if some specific set of links is chosen? I've seen the "Reply" option of an email, but this has no time delay component, and it only handles what
Segment Not Applying Criteria Correctly
When trying to view my contact segments, the system appears to completely ignore the criteria I've set. The list of contacts shows all contacts, not just the ones that are supposed to be in the segment I'm viewing. But when I click the "Total Count" link,
Zoho Campaigns, segments and syncing
Is it possible to regularly sync my segment groups so that when the contact information gets updated in the CRM it transfers over to segments without having to create a new segment every time? For example if a contact is in my 'active clients' segment,
Syncing Campaigns contacts to Zoho CRM
We would like to sync our contacts in Zoho Campaigns into our Zoho CRM account. However I can only figure out how to do this in reverse. For example, I see documentation here, but those options don't appear in my account. When I setup a sync between Campaign and CRM, it will only pull records from CRM into Campaigns, but I want to send them from Campaigns into CRM. Can I get some help in how to properly configure this?
Help with simple segmentation campaign
Hello! I have a simple segmentation campaign for downloading a PDF. At the end of the campaign, I would like the recipients to be divided into two groups: those who have downloaded the PDF and those who haven't. There are two emails, each with a link
use a workflow to change a CRM contact subscription from marketing to non-marketing contact?
use a workflow to change a contact subscription from marketing to no-marketing contact? possible to write a workflow that will change the individual contacts subscription from marketing to no-marketing contact or vice versa? i have one CRM field that
Zoho Campaign Merge Fields Broken
We noticed that the merge fields code for email templates in Zoho Campaigns has changed to: $[UD:FIRST_NAME||]$ The old $[FNAME|Customer|Guest]$ does not work anymore? We sent out email automation which are using email templates that uses $[FNAME|Customer|Guest]$
Adding contacts in the middle of a workflow?
Is it possible to insert contacts into the middle of a workflow? Example, If I'm transitioning users that are on step 3 of an older workflow, but I want them to finish on my updated workflow where they would start at step 4.
Does Immediate Sync work on Updated records?
In Campaigns > Contacts > Sync Services: Does "Immediate Sync" also watch for, and immediately pull in Updated records (as opposed to strictly New records)? It appears that it only pulls in New records. Otherwise the once-a-day delay of the "Periodic
Centralized updating of the email templates
I have observed this while setting up workflows for our clients. Whenever we edit an email template in the Library, the workflow/s that the email templates are associated with are not updated. What we do is edit the workflow/s, and re- associate the modified/updated
Social media apps unavailable for integration in Zoho Campaigns
I have tried following the instructions given here for integrating Zoho campaigns w/ social media apps. When I follow the steps and open the Apps option under Integrations in Settings, social media accounts such as Twitter, LinkedIn, and Facebook are
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