New Fonts for emails in Zoho CRM, Campaign
hi there, great platform, love it, good work guys! Looking to use the brand fonts for emails, could you please add Avenir Light and Lato in Zoho Campaigns/Zoho CRM mass emails? Cheers Sayi
Report > Compare Campaigns - Subject Line of each email should be displayed
Hey So, when doing a compare campaigns analysis, the current UI does not allow for the subject line of the campaigns to be shown. This is the MOST critical factor impacting open rate. Can you please add it? Thanks! John
How to Import a CRM Email template into Campaigns
Hi there, Does anyone know how to Import a previously saved Zoho CRM Email template into a Zoho Campaign? Thanks, Leslie
How do I send automated consent emails?
I’ve been setting up Campaigns for a client (who is on Zoho One) and he deals with lots of clients over the phone. He wants to ask ‘would you like to receive our newsletter?’ and then if they do he’d tick a box in the CRM that would update Campaigns and send the person a confirmation email. That way he could confirm their address and get permission to send to them in Campaigns. He also gets new records adding to the CRM from other sources, such as Zoho Forms, that would also need a consent email
Monthly recurring mails in Zoho campaigns
Hi, With the autoresponder feature it was possible to send a monthly recurring mail to a specific segment. I read that the same is possible with workflows. Can you please tell me how to do that? Thanks, Gerben
Zoho CRM sync to Zoho Campaign problems
I added a new mailing list to Zoho Campaigns. I did it by syncing contacts from a contact view in Zoho CRM. I've had a few problems and questions: 1-I changed the name of one contact view in CRM and wasn't able to change it in the sync settings in Campaigns, so I had to delete the sync and make a new one. Is there a better way? 2-If I remove someone from a contact view that is sync'd with Campaigns, are they removed from that associated mailing list in Campaigns (if they no longer meet the criteria
EMAIL DE ZOHO COMPAIGN N'ARRIVE PAS 0 LA BOITE DE Reception, MAIS PLUTOT A LA RUBRIQUE PROMOTION
LES EMAILS ENVOYES PAR ZOHO COMPAIGN N'ARRIVE PAS a LA BOITE DE récéption PROMOTION MAIS PLUTOT A LA RUBRIQUE promotion, donc ils ne sont pas affichés chez nos cibles, qu'est ce qu'on peut faire, pour resoudre ce probleme
Blacklisted (new domain)
Hello..... Our newly domain is blacklisted. Please help. Cannot send emails.
Error when trying to export contacts from campaigns
error message - you cannot export empty list
Important Message Pop Up Won't Close
I want to send an email campaign inside of Zoho Mail. When I click on "campaigns" an important update pops up. There isn't an 'X' to close the pop up and I am unable to scroll down on the pop up. The scroll bar scrolls the actual page behind the pop up.
In sign up form proceed to change the transactional sender's email. (Confirm subscription email)
Hello, I have created a sign up form. Everything is on place BUT when somebody subscribe to the list and receives the confirmation email (transactional email), the sender of this email is wrong. I would like is the related to my company domain hello@<my-company.com>.
Viewing Poll Results
Hi, I set up a campaign with a basic poll. I can see link clicks but I can seem to find data on the poll (i.e pool results). Can anyone point me in the right direction. Thanks Jon
Use of non-Marketing contacts
Hello, I'm trying to figure out how and why I would use the non-Marketing type within Campaigns ? To my understanding, a contact that is present in Campaigns wants to be emailed. Or if (s)he doesn't, (s)he is is marked as unsubscribed. But with Non-Marketing
Campaign and Zoho Books Integration
Is there a way to pull invoice information from Zoho Books and push that into Zoho Campaigns so that we can build different campaigns based on when an invoice was paid for and even what items they bought? I see where I can add all of my Zoho Books contacts,
Setting Child Campaigns
Hello - Do I have to wait until I've launched a campaign to set the correct follow up campaigns (AKA Child campaign/Chain Campaign)? This is our fist time really using this and I want to make sure we have our ducks in a row before we launch.,.. if possible!
How to authenticate my domain?
Hello I am trying to authenticate my domain following the steps given in this url https://www.zoho.com/campaigns/help/settings/how-to-authenticate-domain.html but I cant do it, because our emails are from Office 365 and our domain is in OVH. I have to do it in Office or in OVH? How can I do it? Thank you so much
How can i show only text of my content with RSS tags?
Hi, i want to show just the text of my content, im using the tag: $[RI:DESCRIPTION]$ and show the image and text, i just wanna show the text. How can i do that?
Combining Zoho Subscriptions
We currently have a Professional subscription to Zoho CRM, subscription ID: RPCW2003561301215 We are interested in moving our email campaign service over to Zoho Campaigns so we have been investigating and comparing prices. I was wondering if there were
Marketing Automation and Campaign Sync to Recruit and/or CRM
Hello, Can I sync Zoho Recruit ONLY to Zoho Campaigns OR to Zoho Marketing Automation? I currently have Zoho Recruit synced to the Zoho Campaign's, but when I try to sync to Marketing Automation I get an error that I am synced already. Thanks!
Customise Description RSS Merge Tag
Hi, The RSS merge tag DESCRIPTION is unslightly. It adds in the line The post [title] appeared first on [blog name], which is uneccessary, and it doesn't align the text against the thumbnail very well. How do I edit this particular tag? Is this possible
Adding/deleting sender address
Hi, I am having trouble adding an email address that I sent a verification email for. The contact says they never received the email and I cannot resend the verification. The email is ted@cvreps.com Also, I am trying to delete some sender addresses but I am having trouble because it says that I cannot delete emails that were added by another user. One address, bmartinez@cvreps.com, is not an active account anymore as the employee moved onto another job. The other, johnny@cvreps.com, was added by
CAN USERS SEE and EDIT EACH OTHER's ZOHO EMAIL CAMPAIGNS?
When I log in to Campaigns, I can only see mine, not any of my other colleagues' campaigns, and not our company's contacts? Can we share or link these accounts somehow to see each other's campaigns and work on the drafts together???
Campaigns Background Uses Office Color, not Campaigns Color
My e-mail background in Campaigns is set to white #fffff. However, when the e-mail is sent, the background color adopts the Office theme, which I have set to Black. Is there a way to ensure the background remains white, regardless of the Office sett
Creating a calendar based campaign and adding contacts throughout the year
I have been using automation workflows for email drip marketing. Is it possible to create a campaign starting in Jan that talks about home maintenance tips in Jan and has a new tip every month. Then have the ability to add new contacts in March that start
Zoho Campaign ALl email are go to the spam folder.
I have created one workflow from the Zoho campaign. The are 4 different emails scheduled to send accordingly over a time frame. But I notice all the emails are going to the spam folder, In Gmail I have checked the message. It shows that "Why is this message
Client Type for local Python script?
Hello, I'm writing a local script to get the contacts in a segment. I chose "Server Based Applications" as my client type, but I'm getting "invalid_client" error when requesting access token. I've double checked the request URL dc, and client id/secret
Delete for bounces Emails
Hi, How to delete or filter for the bounces emails?
Very Low Open Rates -
Hi there , Often facing this problems now a days . It is showing that mails are delivered . But not . Even if the campaign has been sent to spam , only 36 opens out of 78500 is nowhere . Kindly check and revert back ..
An important update to the Zoho Campaigns-Shopify integration users
Note: This post is only aimed at those who connected their Shopify store with Zoho Campaigns on or before October 1, 2022. On October 1, 2022 Shopify upgraded the APIs that we've used to build your current Shopify-Zoho Campaigns integration. The APIs
NodeJS package for Campaigns?
Hello, Do you have (or provide) a nodeJS package to interact with Campaigns' API? I want to integrate Campaigns into my my node app so that when users register they're automatically added to a mailing list. I went to the documentation but it's missing
Campaign sent email from Zoho says the email campaign was sent to 0 contacts
Hi, I'm new to using Zoho and have been working my way around the campaigns and got to a point were I had everything ready to send my first campaign out. I scheduled the campaign for early this morning (25th April) and received the email from Zoho saying
Combining Lists and Segments for a single mailer
Until today I have been able to add lists and segments to a single mailer. I have now been informed by Zoho Campaigns this is no longer available. and that this feature was removed a year ago, even though I have been using it up until last month. The
Stock images in campaigns
I've been using Zoho Campaigns for a few years and regularly use stock photos and images available in the images section. Today I was composing a new message and couldn't find the area that used to contain the stock photos. Has it moved? Is it gone forever?
Add contacts to an automated workflow that met the trigger *before* workflow was activated
I have an automated email workflow in Zoho Campaigns for new customers that triggers when their (custom field) "customer" status in Zoho CRM is updated to "true", and it is happily picking up all new customers. What is the neatest way to manually push
Change sent campaign names
I can't find a way to rename a campaign that has already been sent. Is this a possibility?
Campaigns Api 1.1
Hi, we are using zoho Campaigns Api 1.1 but problem is that we are getting following response : { "message": "", "version": "1.1", "URI": "/api/v1.1/json/listsubscribe", "Code": "INVALID_SCOPE", "status": "error" } I am passing scope = CampaignsAPI please suggest if i am wrong.
spf-records Error
Hi , I recently schedule an email campaign but it got canceled due to maximum hard bounce for following error : Received-SPF: pass (zoho.com: transitioning domain of does not designate 192.168.10.3 as permitted sender) client-ip=192.168.10.3; envelope-from=; helo=sendera2.zcsend.net; Authentication-Results: mx.zoho.com; can anyone help me resolve the issue. so that my emails doesn't get hard-bounce.
Setup Social Media Widgets once for all campaigns
I can't find any way to save my Facebook, LinkedIn etc social media widget settings such that they are automatically setup for each campaign. I have to enter them again for each new campaign. Am I missing something? Is there a better way?
Yearly & Monthly Report functionality
Hi Team, Can we download campaign reports yearly & monthly wise? Let me know if this functionality is available on zoho.
Global Email Action Triggers
We need triggers for email actions globally. Example, any time someone clicks on an email link, do this action. Right now, you have to set it up for every single email! If you have strategic email campaigns, that would be so many workflows! This makes
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