integrating animations in zoho creator or zoho one
hi, we are zoho one subscribers. are we able to make and integrate simple animations and/or talking heads to work within zoho creator or zoho one. as our customers are asked questions, we would have an animation explaining the situation to them thanks
The listsubscribe method in the List Management API for Zoho campaigns doesn't work anymore.
Hi, It seems that there is a problem with the Zoho Campaigns API currently. When trying to subscribe a new user in a list using the listsubscribe method, I receive a response code of 200 but the response is empty. Everything was working perfectly before. Was there any changes to the API? Thanks $postField = [ 'authtoken' => ZOHO_AUTH_TOKEN, 'scope' => 'CampaignsAPI', 'version' => 1, 'resfmt' => 'JSON', 'listkey' => $_REQUEST['listKey'], 'contactinfo' => $zohoFormatedDataAsString
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How can I learn more about zoho campaigns?
Full Unsubscribe Link Shows Up in Footer
Weird little problem — in my footer, it includes the entire, ugly link to unsubscribe. Anyone ever seen anything like this?
External trigger to start an email campaign
I have an onboarding series in Zoho Campaigns. This focuses on welcoming a new subscriber and starting them off with tutorials etc. to get them hooked into the system and productive as quickly as possible. Is there a way to use an external email (say send to a particular Zoho email address) to trigger this campaign. I would have the email address of the new subscriber in the email. Another way may be to use something like Zapier (e.g. if email received then start Zoho Campaigns campaign abc).
automation of email
I created an automation of email through the contacts of zoho CRM, but the emails are not being sent. How do I find the problem?
Impossible to add my colleague to Zoho Campaign
Hi, our company have Zoho One and I'm trying to add a colleague to my company's Zoho Campaign but I have this message "User Marion Ventura is already present in another Campaigns account." I need to remove her from this "another Campaigns account", I don't know what it is and I cannot do it myself. Can you do it ? Thanks in advance,
Emails are going in spam
Hello ALL, while sending test emails are going into spam folder in gmail. SPF and DKIM verification is show with the status of pass. Please help me on this. Thank you.
How do I remove "Newsletter / Marketing" from the subject line?
Hello, My outbound emails automatically include "Newsletter / Marketing:" in the subject line. I DID NOT specify this in the campaign creation. How do I remove it?
Send double-optin mail when adding CRM customer to campaigns list via API
When adding a customer from the CRM to a Zoho campaigns list, I wish that a double opt-in mail is sent to that customer. Please advise.
Template Image issue
When I added an image in the template it looks fine, it's in the right size and set as banner. When I send this template via email, certian recipients see this image lot smaller than the original image/banner created in the template. Could you pelase help on how this can be resolved.
Workflow for AutoResponder
I have multiple calendar-based AutoResponders active as of now, and I'd like to connect a Workflow to them to push any clicks into a new list (and then on to CRM). I am able to do this with regular campaigns without a problem, but I cannot see a way to do this through the AutoResponder. This is a final step to fully automate our process, which right now requires me to manually check the AutoResponders and move the clicks over to a new list via copy/paste or export/import. This is time consuming
Email Subscription confirmation goes to spam
Hello, I designed a signup form for my website and on testing on 3 email addresses the "Confirm Your Subscription Email" goes to spam folder, how can i go about this as i don't want to loose subscribers.
Impossible to add my colleague to Zoho Campaign
Hi, our company have Zoho One and I'm trying to add a colleague to my company's Zoho Campaign but I have this message "User Eloise Schmitt is already present in another Campaigns account." I need to remove her from this "another Campaigns account", I don't know what it is and I cannot do it myself. Can you remove her so I can invite her ? Thanks in advance,
Sender's address is missing
im in change of sending email out to our clients. my company use to have address like "news@mmmm.com", "support@mmmm.com" and many more. but one by one the address is missing. now i have to use personal address to send bulk email to clients like myname@mmmm.com. can zoho help me out with this? thank you.
Is it possible to set up a unsubscribe form on Zoho campaigns?
Hoping to set up a form after a contact has unsubscribed to ask the reason (ie: too many emails, not relevant, etc.) Is there an option to do this?
Uploading images to campaigns for an email blast
I have been trying for two days to upload a single image in Zoho campaigns for an email blast and it continually shows up as an unloadable image (see my multiple attempts below). I have sent out other blasts after this one and their images loaded just fine. I have even tried to delete the campaign and start a whole new one and it did not help. I have also tried uploading it as a png and a jpeg. Any diea on how to resolve this?
How to share Campaigns across users?
I have a sales team I'm working with, and I've been writing the email marketing campaigns on Campaigns so they don't have to. Is there any way to view a Campaign I created so they can send it to their appropriate lists and segments?
ZOHO Campaigns - Imagery Dimensions
Hello, We would like to know the dimension requirements for imagery in campaigns. For instance, what dimensions should we use for the banner? Are there any additional imagery requirements? We would like to let our graphic designer know these dimensions. Thanks!
Blacklisted addresses and list count
Hi, I've seen that your price depends on the number of subscriptions. My list has more than 5,000 address of which some are not valid anymore ( just a few have unsubscribed, opt-out, some are addresses not valid anymore, hard-bounce). So my valid addresses are less than 5,000. With my present provider those addresses are inserted in a blacklist list so that email won't be sent anymore. How are they treated in Zoho campaigns? Do they count as subscribers? Will I fit in the less than 5,000 price range
Footer Alignment
Having trouble with the footer for my email campaigns. How can I align it on the right position?
Bad IP reputation for campaign emails
Hello, I am getting this error message and campaign emails are not making it to prospects: Temporary failure :smtp;554 p3plibsmtp03-05.prod.phx3.secureserver.net bizsmtp IB103. Connection refused. 136.143.160.6 has a poor reputation on Cloudmark Sender Intelligence (CSI). Please visit http://csi.cloudmark.com/reset-request/?ip=136.143.160.6 to request a delisting. Can your deliverability group please take a look? Thanks.
Importing Accounts From CRM to Campaigns
Hello Everyone, I was wondering if there was an easier way (than manually reentering accounts) to import accounts created in the CRM and creating lists with those accounts into the Campaigns. For example, if I have clients who are vegetarian in my CRM is there a way to create a list on Campaigns for those clients? Any suggestions would be greatly appreciated! Thank you.
I need Help - how to select two or more orders
I want to be able to send an email with Zoho Campaigns to contacts who have placed two or more orders in 2018. How can I create the criteria for building the email list?
Kickstarting 2019 with seven new language updates for Zoho Campaigns
Hello, With the onset of a bright new year, we're pleased to be announcing about our next product update. Zoho Campaigns now supports 16 languages! In addition to the nine languages that are already available, seven new languages have been added. By choosing a preferred language from your Zoho account setup, you'll be able to use Zoho Campaigns' interface in a customized way. The newly-added languages are: Danish (Dansk) Polish (polski) Russian (русский) Turkish (Türkçe) Vietnamese (Tiếng Việt)
HTML Editor
Hello How do i get the HTML editor on ZOHO Campaign which allows me to copy the campaign into an email template in ZOHO Recruit? Thanks for a swift reply
Link Subscribers of Wordpress website to Zoho campaign automatically
Trying to link subscribers of my Wordpress Website to Zoho Campaign(automatically). Please help with the same.
Moving subscribers from one list to another
Hi there, I would like to add all of the subscribers from a particular Campaigns subscriber list to another subscriber list. I tried exporting the original list so that I could import it into the new list but the exported document is password protected, and it isnt our password. Any suggestions?? Thanks, Anna
Duplicate email address
Hello,I would like to add an email "sender", but the website replies that "A duplicate email address was found" for somostodooidos@ymas.eu Could you tell me how I can add my email? Thanks in advance
Feature to maintain multiple unsubscribers lists in the same campaigns account
I sell a couple of different products. Let's say A, B and C. I want to be able to maintain separate unsubscriber list for each of these products in the same Zoho Campaigns.
Import specific contacts from CRM to Campaigns?
Hello, in ZOHO CRM I have tagged many different clients with a specific tag. I want to import just these people into a ZOHO Campaign to send them a special offer from my business. I am having trouble navigating Campaigns on my own. Can anyone offer some help?
Is there any way to keep a history of the email campaigns/autoresponders a subscriber has been a member of?
Hello, In MailChimp you had a historical view of what had been sent at the subscriber level. Is there any such feature in Zoho Campaigns? I had thought there would be a record but, once a person has been removed from the list, that info is deleted from Zoho CRM. I need to be able to see what people have been sent past the last 5 that I'm pushing back to Zoho CRM. Current process is 2 master lists ( one for Leads and one for Contacts) and then people are added to lists based on workflow criteria.
Sync with Zoho CRM not importing generic email addresses
Hi, I want to import a whole list and the generic email addresses are not imported. I need them in my list. Could you let me know how to change the setting in Zoho Campaigns to have those email addresses imported too? An example would be jobs@zoho.com Please let me know. Thanks, Bogdan
Issue with email automation
I am the marketing coordinator of a utility billing company and we are in the process of switching over from Mailchimp to Zoho. I was hoping I could get some assistance with setting up automation emails. Previously in mailchimp I had set up 30 emails (automated) so that when we had a new sign up/lead come in I would manually add them to a list which would start the automation and they would receive emails for a month. After moving over to Zoho – I went back into Mailchimp and downloaded all the
End-of-series Actions to remove subscriber from list not functioning
Hello, We send out notifications to people about rewards for renewing their software license early. I have created an autoresponder with a single email for each 30/60/90/120 day period where I manually add subscribers to a list who are eligible for the reward. The autoresponder is set to send after people are added to the list with and End-of-series action set to immediately remove these subscribers from the list after the email has been sent. However, after sending this morning I see everyone is
Is "Exclude converted leads" reverting back to "Don't Exclude?"
Hello, Currently, I have 2 Zoho CRM Syncs set up. 1 for Leads and 1 for Contacts. In my Zoho CRM Leads Sync I've selected "Remove from mailing list" however, I see my numbers change unexpectedly and when I go back to the settings to check, Dont Exclude is selected. Are my settings not being saved correctly or does Zoho Campaigns default to Dont Exclude when I'm editing (meaning, it might have been on Remove from mailing list before but since I'm editing it's gone back to the default)? Thanks again
Zoho Campaigns - have users share templates
We have several CRM users that would like to create their own campaigns as well as share the campaigns with each other. It appears when we sign in that we are not linked to each other's campaigns. Is it possible to do that? I thought that I would add the sender email address...but it will not allow me to use that email because it is used by another user.
How can I tie a form to Zoho Campaigns? & 2 more questions.
I have a landing page I'm standing up and I don't know how to embed a form that ties into emails sent from Zoho Campaigns. Like if they click Send on the form I have, how do I have the Campaigns tools score that the customer opened and filled out the form? I have additional questions about the form tool as well. I chose a form that has pink and black rollover images for the submit and reset buttons on the form. I need to change the colors of these rollovers, but the CSS edits I'm making to the
Change physical address which appears at bottom if emails in Campaigns
How do I change the physical address which appears at the bottom of emails in Campaigns?
Sorting subscribers in smart lists based on score with workflows
I have an issue with sorting subscribers based on their score in Campaigns. (See images attached for precisions) To explain, i have a list of 10k+ Subs. I want to classify them with a score based on the scoring capabilities of the software. So i established a scoring and i want to classify my subs this way : Most engaged ones : Score >= 50 pts Occasional readers : 50 > Score >= 30 pts Rare readers : 30 > Score >= 10 pts No reading : Score < 10 pts My subs are obviously scored when they open a mail
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