Can I use a draft of email in another account?
Hello, Can I download a draft of my email on disc and upload it in another Zoho Campaigns account? Or maybe such export is possible in some more direct way, without downloading on disc? Best regards Anna
Campaign Template
I created a template in campaign but I'm also doing an email campaign through a list broker. They need an HTML file of my email. Is there any way to download my campaign template as an HTML?
Adding new sender issue
Hello! I did add a new sender for my camping. However, i havn't received the verification email. The sender stills with a gray dot and I can assign it as sender in my campaign
GDRP for Zoho Campaings
Hi! Thank you very mucho for your answers. Here you have two answers about GDPR: 1_In zoho campaings how can the suscribers edit or delete their personal dates. Is there any kind of conexion with Zoho's client portal? 2_I also would like to know if double opt in will be necessary in contact forms? Or it is mandatory just for commercial communications, like newsletters. Many thanks
Email Marketing Strategy
What email marketing strategies should we adopt to reach more aspirants in European Union? Having a local partner in Europe will help in terms of data collection or not?
Restart of the canceled campaign
Hi, We had tried executing an email campaign on Saturday 23-09-17 and unfortunately we had hit the default 5% bounce rate, owing to which the campaign was canceled automatically. Upon raising a support ticket, we were informed that the campaign will restart on its own in 24 hours however, we don't find any re-initiation as of now, even 48 hours later. This is extremely critical to our work and is of supreme priority at this juncture. Can you please suggest on what is to be done for the same
Campaign is under review. Please wait...
Campaign is under review. Please wait... Waiting From Many Hours Please Solve this issue @ Zoho Team . Other Email campaign providers will send campaigns immediately without waiting But zoho campaigns makes hours to wait !...
Save email campaign as template in new UI
Hi, I would like to use an email campaign that I have already run as a template in my library. I used to be able to do this by cloning the campaign, editing the content then clicking "save as template". However, I no longer see that "save as template" option in the new UI. Is this still possible? Many thanks.
Why offer personalised subject lines in places where they don't work?
As the video at http://nimb.ws/TOlG3E shows, when editing the email for a subscriber to change their email address, the help under the Subject line field says "Personalize your subject line. Learn more". But if you do try and personalize the subject line, you get an error message telling you that "Special characters are not allowed". I appreciate that this facility may not be available for these emails but then why offer the suggestion and a link to a help page that is of absolutely no use? Yet another
Template border delete option
Hi, I was just wondering if there is a way to removing the border from the template. I created my campaign on Microsoft publisher and as this isn't supported on Zoho, I saved it as an image and it fits nicely into the template. However, there is the white border around the coloured background which I don't want there, and instead of having to find the exact colour on the colour wheel to match the image colour, I was thinking it would be easier to simply delete the border? If this is at all possible
Template builder Editor history misses the 1st deleted element
Editing a template when elements are deleted, and Alert comes up saying "Data in this element cannot be restored. Delete anyway?", so everybody has to click Ok. When going to the Editor history to recover an old Version the 1st element deleted is impossible to recover. Tried multiple times with same results. You can recover up to the 2nd element deleted and up. The 1st one is lost forever.
Scoring Campaigns and syncing with CRM
We have used scoring in CRM for a while and are new to Campaigns. The scoring rules for a Campaign differ between the two platforms - even if they are being calculated on the same emails. is there a plan to sync them so they can show the same result? There are more options for scoring in Campaigns that can't be replicated for the same records in CRM - they should be the same?
Disabling Click to open images
Is there a way so that the images in my email campaign automatically show up? I do not want the images to show up as right click to open. Thanks
Moving to zoho one subcription
Are you able to increase the number of subscribers if we go this route? If so how? Will it affect our current month to month plan? Thank you.
Only 200 subscribers are allow to be selected in search results
We have used other "Campaigns" providers like Sendgrid and Vertical response. When you are building your lists using actual subscribers you search using filters and then you add the resulted subscribers to lists. Actually you can select up to 200 subscribers. It's clear that Zoho Campaigns started small and for small companies, still, it has been growing and adding new features. Today Zoho Campaings compete with big campaigns providers like Sendgrid, Mailchimp, Vertical response, etc... and companies
Feature Updates From Zoho Campaigns
With a flurry of regulations surrounding privacy and data handling ready to come into effect, we've made a few tweaks to Zoho Campaigns. You might have already read about some of the changes we had recently made (in case you haven't, you can find them right here). Apart from those, we have also introduced the following modifications to the product: Imprint Information Transparency is one of the most prioritized aspects in every set of regulations. In fact, regulations such as GDPR make sender information
Email Template Editor Color Picker Broken
There are certain things that break the functionality of the color picker and make it pretty frustrating to use: 1. Cannot highlight certain text and apply a hex code color, it deselects the text. I have to use a specific hex color that goes with our brand so I never pick the swatches. 2. Entering a hex code is just buggy in general. It won't let me click or type in the box half the time. 3. If I enter a hex code color, it doesn't change to that color automatically, it only puts it in the swatches.
Not Supported HTML Tags
Why is the template editor using not supported HTML tags like <font>? It makes it confusing when I edit the HTML. Is there anyway this could be updated? It's not up to HTML5 standards right now. Thanks
Synch is active between CRM Contacts and Campaigns, but not synching
I set up the synch from the campaigns module to synch the CRM contacts with a list. It shows the synch as active, but imports are empty. It isn't synching.
Cannot change integration with CRM
Our Zoho Recruits integration with CRM is pointing to an old account that is not valid anymore. As a consequence the syncs are not working anymore. I cannot find how to change it. Cannot delete the existing integration to create a new one, and cannot add the new, correct account. Please see the screenshots attached. How can I fix this? Tks
"Verify to Send" button: What does it do?
I cannot find a description of what the "verify to send" button does. Does it simply launch the email campaign? Thank you!
Program mailing
I want to send a series of emails when a lead becomes a contact. For example, first mail when you make 1 day of the conversion, second mail when you make 5 days of the conversion, is that possible?
How to delete Campaigns account
I accidentally signed myself up for a separate campaigns account. Is there any way that I can get that removed so I can be added to my company's campaign account?
Custom ZOHO CRM Fields
How can we add custom ZOHO CRM fields in a mail?
Special characters are not allowed in Zoho Campaigns/Social Campaigns
Hello I keep having this message when I copy paste texts from Word documents. Is there a way to avoid this? Thanks P
Google Analytic No Data Track
Hi, I was wondering why we didn't have any data track of our email campaign in Google Analytic Reports. Before I sent our campaign I make it sure that all the campaign details are in place, especially the track options in Google Analytic. Any idea or advise that you can give me please. Also, when I clicked our filtered view, it's not responsive and it keeps on getting back to All Website Data which no data shown.
Delete a segment
How do I delete a segment from under a mailing list?
Simple HTML full-width template?
I would like to send out an email that looks like a personalized email from me - no markup, no design, just a boring email. I can do this in Zoho Campaigns as a text-only email but then I lose ability to do any tracking. Is it possible to just have a simple, no fixed-width design? I can't figure out how to do so. I use 'HTML Editor' view and it automatically converts text to Arial, puts content into a table and makes it center-aligned. This just looks like a commercial bulk email, as opposed
Does anyone know of software which takes geographical data of contacts from campaigns and puts into CRM?
Hi All, I know that currently Campaigns does not 'talk' to CRM and sync the data it receives from contacts, but am interested to know whether anyone can recommend any software which will map geographical data of our contacts from campaigns and put this into CRM with little manpower? Thank you in advance!
Automated Series Not Sending to New Subscribers
I have a problem with setting up automated series of emails. I set up a Smart Series with 5 different emails to be sent 2-3 days apart to new users of the mobile app I'm marketing. I have a workflow set up to land new users of the app into a list and then those new users receive the sequence of five emails. It worked fine for the first 23 users; they all got the email. But now the list has over 1300 (workflow works fine) but none of the new ones are getting the emails. I thought that was the whole
Will subscribers receive duplicate emails if they are in multiple subscriber lists
If I create a campaign and select multiple subscriber lists to send it to which have duplicate subscribers in those lists, will the subscribers receive the email multiple times?
How to send Personalized Email to a Particular Lead
Hi, I understand we can send Mass Mailers to the lists we create in Zoho Campaign. But I need to send a Personalized targeted Email. How do I do this in Zoho Campaign? Someone please assist.
Pricing
If I have a Zoho One subscription and another employee needs access to one app, do I need to purchase another full Zoho One license for that employee or can I purchase a license for that one app alone?
Zoho Campaigns
How long does it take Zoho to authenticate my domain?
Download Zoho templates
Is it possible to download the templates from Zoho campaigns > Library > Templates?
Campaign signup form
I made a sign-up form to be inserted in a wordpress page. The form works, I see in the report that a new user has sign-in but the user never receive a confirmation email. I tried different email and it does the same thing. So the question is, what i'm doing wrong? Thanks, Martin
Date automation redirect me to undefined page URL.
I can't create a Date Automation. After filling the appropriate information and clicking on Create Promotion button, I get a blank page with the following URL. https://campaigns.zoho.com/campaigns/home.do#automation/autoresponders/384249000000119013/create/undefined. Don't know why... Thanks, Martin
Campaigns API: How to Update a Subscriber List, Programmatically trigger an email
Hello: We have a web-based service for our clients that displays periodic alerts. We'd like to send them an email whenever we post a new alert. Ideally, we'd use the Campaigns API to do the following: Update a Zoho list using names pulled from SQL server names list Send an email to the updated list indicating that a new alert on our website is available. Looking at the API docs, it doesn't appear that there is a clear way to do this. The addlistsubscribersinbulk method seems to be what we need
API To Add Subscriber To List With Name and Company But No Need To Confirm
Hi, I am using this API which works fine: https://www.zoho.com/campaigns/help/api/add-contacts-existing-list.html it is good because the subscriber does not have to confirm their email address. But I need the features this API has specifically the ability to add customer fields like first name, last name, and company: https://www.zoho.com/campaigns/help/api/contact-subscribe.html but WITHOUT the subscriber needing to confirm. Please help me out thanks.
Removing Unopened Contacts
Hi, I am trying to improve the quality of my list by removing people who have never opened my emails. Is there a way in Zoho to identify which email addresses in a List have never opened an email sent to them?
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