Syncing contacts from Shopify getting 100% Ignored Subscribers due to lack of email addresses but they all have email addresses
As the title says, we tried syncing to our Shopify store but after the sync ZoHo is telling us that 100% of our contacts in Shopify don't have an email address. This is clearly wrong. Has anyone else run into this?
Campaigns WP Plugin
Hello, I apologize if this is a duplicate, but I posted once and do not see the post topic listed in my area. I am using the WP Plugin and seem to be having a problem with the optin forms. They don't seem to be well responsive. I have tried two different ways. First by creating a Local Form in the plugin. It looks ok as I was able to custom set the width. However it is not responsive across all devices. It also does not include a captcha form. I created a form in Zoho Campaigns and integrated
When adding a new synch I get this "Oops! This key is no longer valid. Please enter a valid one"
I've tried to reset the key with no success. Ideas? Thanks, Todd
View subscribers not working?
Hello - I'm the admin for our Campaigns module, but when I try to do some list management and search for a subscriber to delete them, I get an error message that I don't have privileges to view subscribers. Is that a limitation of the free edition, or is there something else going on? Thanks!
Moving Contacts Automatically Into Lists
I am trying to set up an Email Campaign for my client and I am struggling with two thing How can I suppress a lead from a campaign once they complete a form? I need to move them out of original list or segment automatically in real time. I looked into the integration with Zoho forms and I do not see that functionality. I also do not see an option for suppressing a list from a send. How can I add lead owner info to signature in email? I see you support customized sending email based on CRM but I do
How to segment contacts via a leed title
Hi I have synced the Zoho crm to the campaigns and now would like to be able to filter the customers by a word that would have appeared in the title of the job we did for them, but not necessarily in the contact information. Is there a way of getting a list of customers/ jobs in either zoho crm or campaigns? So for example i want to find all customers that we have ever done commercial work for and email them. The word commercial would appear in the title of the leed can someone help me in explaining
Have problems with total number of contacts used in Campaigns
Hello, we started using Zoho Campaigns recently. We have Zoho CRM paid version with 5 users, etc. We want to be able to synchronize our contacts and leads. We expect the total number of contacts plus leads to reach about 10000 in the near future. We started with the free version of Campaigns. After a few failed attempt of fully understanding how contacts are counted for, we ended up with close to 2000 subscribers. After deleting all of them realized that the counter stayed around 2000. We moved
DKIM verification not working
Hi, I have update my domain SPF/DKIM dns settings and yet, the verification does not seem to work not sure what else to do to fix this?
subscribers
Every time I tried to import my list from excel it said the had been ignored. and it is an invalid pattern. How can I fix it? Or how can I check a valid pattern?
Questions about the new version of Campaigns
Hi Everyone and especially to the Zoho Campaigns team, I participated in a webinar today on the new features and it has left me with a few questions and doubts. What exactly is the difference between auto-responders and workflows. It seems that they are very similar and the fact that there are more of them is leaving me even more confused. I tried searching the help menu for "automation" but the things that came back really were not relevant. There is an ability to use webhooks to manage lists and
Sign-up form - push to Zoho CRM not working
Hello, I have created a sign-up form in Zoho Campaigns and under 'automations' have set it up that it pushes the Lead to my Zoho CRM. However, when I tested the form, the contact does not appear in Zoho CRM and I don't understand what I'm doing wrong. Thanks
web assistant?
I see a line for web assistant enabled at the bottom of my report. There is not a help section on this item. Can someone explain or point me in the right way.
BUG : Edit a campaign
Good morning, I can't edit my campaigns. When I try to do it, I have a white screen. Do some of you have this issue too ? I hope it will be fixed soon. Santhosh told be he was on it, hopefully !
Problem with CRM -- CAMPAIGN sync
Hello, I have a problem with the sync CRM --> Campaign : I have created a view on CRM that I have sync on campaign. Although the sync criterias are good (weekly etc.) my list on campaign doesn't respect the criteria of my view on CRM. What can I do ? Thank you very much for your help, Lucie
how to revert to old version of campaign
revert to old version of campaign, updated and things are really bad
Cannot add user
I am trying to add this email as a user an I receive this message . . . You are already using this email address as one of your sender address.
zoho campaign not working (new version)
i selected the new version option (by mistake ) and cannot even edit the email for a workflow. how do i revert back, i am losing my patience with the zoho crm/campaign complexity and lack of working functions. [
Pay As You Go - how does it work?
I'm trying to understand how this works. If you receive all the same benefits as the forever free plan, is the credits used for emails in excess of 12000? Or are you paying for the emails starting from the first one? If you also receive access to ZOHO Social...are your credits used to pay for posts? Which level plan are you given access to under pay as you go campaigns? Many Thanks Natasha
The all-new Zoho Campaigns is here!
Time for some great news! Zoho Campaigns has become better than ever with its new version that has both style and substance in spades. We, the team behind Zoho Campaigns, wanted our customers to realize the best of their email marketing efforts and achieve greater results. With the latest updates, get ready for an easy and enjoyable campaigning experience. The multitude of triggers, simple-to-use tools, and preference settings make it possible for you to finish your key tasks quickly and save up
Sending campaigns to contacts filtered by account data
Hi We want to send campaigns to contacts based on fields in accounts in CRM. For example, we want to send campaigns to contacts based on account type - which might be prospect, customer, partner, lost customer, etc. My marketing team inform me that they can only send campaigns to contacts using views - and that the views cannot support filtering by account data. This has resulted in a work-around of trying to replicate account data at the contact level - which results in inconsistent data, manual
Contactos ignorados
Buenas tardes Al cargar contactos, hay direcciones que no carga, estas son las comenzadas con administración @, administrador @ e info @. Varios de clientes clientes estas direcciones para que nos contactemos con ellos. Como se puede hacer para que me permita cargarlas. Gracias
Is it possible to add a link and an image to a social campaign?
When I set up an image campaign it does not seem to let me post a link in the description or hyperlink the image.
An internal error occurred while adding your email address. Please try again after sometime or contact us at support@zohocampaigns.com to resolve the problem.
facing this problem when i trying to set campaign , please help me
View Calendar of Email Campaigns
I have several emails scheduled and I would like to see them on a calendar. (I'm a visual person) Where can I locate a calendar of my scheduled email campaigns?
list cleaning service for campaign
Hi, can anyone suggest me any cleaning service that is already sinc with Zoho?
Porcentaje de rechazos
Buenas tardes Mi empresa quiere incorporar a las listas de contactos que tenemos actualmente direcciones de mail de prospectos que nos han consultado pero que son viejos, es decir, son de hace mas de 3 años con lo cual no sabemos si sirven todavía. Mi consulta es, que porcentaje de rechazo (devoluciones, quejas) es permitido como máximo para que no nos bloqueen la cuenta. Así evaluamos si nos es conveniente o no cargarlas. Gracias
New UI
When is Zoho Campaigns User Interface going to be updated? The email builder is ancient and far from the builder we get in Zoho CRM, are there any updates to bring Campaigns in line with other products getting major upgrades?
Zoho Campaign
Hi I am trying to send my campaign out to my contacts but in the personalisation, at the beginning of my email the system does not get the contact name HiFNAME
Smart Series Delay Button
Hello, The delay buttons does not appear on the autoresponder smart series. What am i doing wrong? Thanks
Need to delete campaings account
Any way to only close my campaigns account? I want to keep my CRM
How do I get workflow emails to sync with Zoho CRM?
I would like for the workflow emails that we have set up to sync with the contacts in Zoho CRM much the same way that Campaigns sync. If I send a campaign, I can see the activity in CRM but with the workflow emails, I cannot. Is this possible?
New Campaigns Error
I am trying to use the new campaigns but I keep getting an error that says I'm over the 300,000 character limit but I'm way under that. Suggestions? Thanks. Joey
Number of times a mailer is opened
What does it mean when a recipient of a mailer is shown to have opened it "12 times" (for example)? Are they forwarding it off to others? Or are they literally opening the mailer "12 times"?
Zoho Campaigns New Features
I've recently viewed a webinar from the Zoho CRM resources page on Zoho CRM and Zoho Campaigns Integration. I believe it was recorded in August 2017 by Taylor Backman? In the webinar he references "major" updates coming to Zoho Campaigns, at about the 14 minute mark. Have these changes been implemented yet? I've been following along in the Announcements section but have not seen anything regarding this? Thanks!
Getting CRM to Sync with Campaings
We use Zoho CRM in our company and I am trying to get it to sync properly with Campaigns, but not having luck. We have Accounts set up with fields. We sell several brands / products. For each account, we use a pick list to determine if an account is a dealer (currently buying) or a target (not buying yet) for a brand / product. It's a simple pick list. I want to be able to create a List (in Campaigns that we send emails to) that includes Dealers for a product or another list for Targets for a product.
Unable to view Campaign reports of other user campaign
Hi, Love the new design, great job! We have an issue with not being able to view bounce reports from one user in Zoho Campaigns to another user. We are both administrators of the Zoho Campaign module, but I am not able to see the report of another user campaign. Is there any setup that we have not followed? Can you help/advice on this matter?
CRM email list
I use to be able to take people off of the CRM email list when I moved them to the list I want them on. Now it tells me "You cannot edit others mailing list(s)1 due to insufficient privilege." I have admin privileges. Is there a way to fix this?
Cantidad de mails que se pueden cargar
Hemos contratado el servicio por 50.000 direcciones de correos. Hemos cargado 32500 direcciones, razón por la cual nos quedamos por cargar este mes 17500. Al cabo de unos días de enviar campañas pasamos a tener 31000 (ya que filtro). Mi consulta es, puedo cargar 19000 o solo puedo cargar 17500 aunque no llegue a ser 50000. - Por otro lado, las direcciones que fueron sacadas de la lista por queja ¿Se puede volver a agregar o queda registrada en un historial? - Y por último, si una persona en particular,
No suben las imagenes html
Saludos Estoy teniendo conflicto con los archivos html en zoho Al momento de subir el flyer en ingles, no hubo problema alguno, imagenes y texto se subio con total normalidad, pero al momento de realizar el ingreso del flyer en espanol, se genera el problema, se queda cargando, pero no cultima el proceso y solo sube el texto, mas no las imagenes, Volvi a crear el flyer desde cero, imaginando que era un conflcto con el codigo, pero sucedio lo mismo, asi que copie el codigo desl formato ingkes reemplazando
Unusual small amount of bounced emails in a campaign
We have a recent campaign out, with a target of quite a number of email addresses. We have 0 bounced so far, and wonder how long it usually takes before Zoho Campaigns report a "bounce". It seems unusual that we have 0 bounced. We have had another campaign previously, and had only 1 bounce. We know however on some of the emails that the person has left the company we are trying to send the email to, so it sounds strange that the bounce list is so small. Any advice/comments you can share with us?
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